5363 results found

1. Bring Back Sign Dashboard - Cloud is Terrible

   Bring back the Adobe Sign Dashboard. That was a great dedicated contract tracking and managing tool. Tracking and managing contracts is essential to businesses and doing it well can significantly impact profits.

   The "all-in-one" Adobe Cloud tool is vastly inferior to Dashboard for tracking and managing agreements. Cloud eliminates or buries functionality Dashboard offered. Instead of Dashboard’s clean, organized categorization of agreements by status (signed, out-for-signature, etc.), Cloud intermingles critical agreements with insignificant documents. Cloud attempts organizing this cacophony of documents through preset groupings and filters you can manually apply. The huge short-comings of these features are exacerbated by the Cloud interface unbelievably failing to state the name or email address of who an agreement was sent to. This means that to locate a specific agreement, you have two obvious choices. First, manually group and filter all documents to locate a category of agreements that you then must open one-by-one (you need to reapply the filter every time you exit an agreement). Second, perform a search for a name or email address (you better remember the correct spelling or exact email address). You can no longer just look at who you sent agreements to, who signed, which are canceled, etc. Not very useful when you send the same agreement to multiple groups for their signatures.

   Adobe Cloud is simply inefficient and ineffective for tracking client agreements, and it is unsuited for fast-past businesses requiring quick, reliable information to establish and manage client relationships. Replacing Dashboard with Cloud was either just a very poor choice, or a cost saving move at the expense of Adobe’s users.

   Bring back the Adobe Sign Dashboard. That was a great dedicated contract tracking and managing tool. Tracking and managing contracts is essential to businesses and doing it well can significantly impact profits.

   The "all-in-one" Adobe Cloud tool is vastly inferior to Dashboard for tracking and managing agreements. Cloud eliminates or buries functionality Dashboard offered. Instead of Dashboard’s clean, organized categorization of agreements by status (signed, out-for-signature, etc.), Cloud intermingles critical agreements with insignificant documents. Cloud attempts organizing this cacophony of documents through preset groupings and filters you can manually apply. The huge short-comings of these features are exacerbated by the… more

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   Resolved  ·  3 comments  ·  Send for Signature  ·  Delete…  ·  Admin →
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2. 表示用で共有された正確な件数の表示を希望

   この度、Send&Trackが、Document Cloudの一部機能に組み込まれましたが、表示用に共有を行った際、今までは同じファイルであってもダウンロード数に応じてしっかりと数値が増えて、5件ダウンロードされた。などが確認できてよかったのですが、新しい仕様では、
   ・見ていない「0/1」
   ・見た「1/1」
   という2種類の表示だけとなってしまったのがとても不便となりました。

   同じファイルであっても、閲覧数やダウンロード数が確認できることが役になっていたので、以前あった機能を是非とも復活していただきたく思います。

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3. TERRIBLE!!

   Ésta nueva actualización está terrible, antes nos dejaba filtrar los documentos y se mantenía el filtro, también dejaba buscar por nombre y correo (Nos es mucho más útil y práctico) ahora hay que revisar documento por documento para encontrar a una sola persona o matrícula!

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   0 comments  ·  Combine files  ·  Delete…  ·  Admin →
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4. Names of receivers not viewable

   How can I view to whom I sent my request for signature? The names of my files are always the same, just the person receiving it changes.

   This setup is time consuming to try and figure out which one is the one I am looking for.
   Thx

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5. the upgrade is not working for us. (yet)

   Hi,
   Adobe seems to have upgraded and a lot has changed. Kindly take us through the changes.
   We are unable to:
   *To see whom the contract belongs to
   *Delete contracts
   *Set reminders
   *To see the status of the contract
   *To see who sent the contract.

   Please send us more information on the version of this programme. I was unable to search for tutorials on Youtube.

   Please help us as soon as possible.

   With Gratitude,

   Natalie

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6. Cannot delete draft documents.

   It doesn't seem to be possible to cancel a draft Agreement.

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   Resolved  ·  1 comment  ·  Send for Signature  ·  Delete…  ·  Admin →
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7. Terrible UI Check Box Update

   Why would you move the ability to mark off that a change was made from a top level tick box to a hidden submenu. Are you trying to slow us down while we are on tight deadlines? Before we could mark our changes quickly as we made them. Now I have to wade down to the bottom of buried submenu.

   This shows an incredible lack of understanding of how users were using Adobe Acrobat to maintain a production process.

   Please go back to the old way as it was faster and more intuitive.

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8. CAN NO LONGER SEND FILES!!

   I CANT SEND FILES ANYMORE!!!!!!!!!!!! DUMMIES

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9. Send Signature - Reminders

   How are we able to remind signers if the agreement has already been sent? Please advise. I prefer an all encompassing viewpoint and this new layout doesn't accommodate. Thanks.

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   Resolved  ·  1 comment  ·  Send for Signature  ·  Delete…  ·  Admin →
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10. do not like this system now will change to another provider

    what on earth has happened to this system the new layout is hard to navigate and we will now consider changing to another system!

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11. How can I see documents out for signature?

    How do I see a list of my documents out for signature that are pending? This new re-design is horrible - I can't find anything anymore! BRING BACK THE OLD DESIGN!!!

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    Resolved  ·  3 comments  ·  Send for Signature  ·  Delete…  ·  Admin →
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12. ファイル結合

    ファイル結合で洗濯したファイルが「ページが多すぎます」と表示され結合できない

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    0 comments  ·  Create PDF  ·  Delete…  ·  Admin →
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13. READY TO CANCEL - PLEASE CONTACT ME

    Interested in how to cancel service due to new layout. Want billing to be pro-rated and want credit for remainder of time left on plan. Do not want to pay for this service anymore, the new layout has ruined it for me. I have been using this since 2012 when it was still EchoSign. You have lost a once-loyal customer over this terrible terrible layout change. I do not feel like you will listen to customers and offer an option to revert to the old style. You ask for suggestions but Adobe will never undo what they already did. You have your ways and I have mine. Mine is to part ways with Adobe Sign. Please contact me regarding a pro-rated bill and whatever credits may be due to us.

    Interested in how to cancel service due to new layout. Want billing to be pro-rated and want credit for remainder of time left on plan. Do not want to pay for this service anymore, the new layout has ruined it for me. I have been using this since 2012 when it was still EchoSign. You have lost a once-loyal customer over this terrible terrible layout change. I do not feel like you will listen to customers and offer an option to revert to the old style. You ask for suggestions but Adobe will never undo what they already did. You… more

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    4 comments  ·  Other  ·  Delete…  ·  Admin →
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14. nEW LAYOUT IS TERRIBLE

    I don't like this new look. Please go back to the old management page so I can easily find all my files in one place like I used to.

    Like how many are still out for signature??????

    I can't even find that. So utterly annoyed with this new view. Must we have a world of APPS for everything?

    This is business NOT SOCIAL MEDIA.

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    3 comments  ·  Other  ·  Delete…  ·  Admin →
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15. Combine Files in Browser - Order of Documents is not Alphabetical

    Using Adobe Acrobat DC and Adobe PDF Services online.

    I'm combining files with the same name with a number on the end, to indicate the order to combine the files.

    When I drop them into the desktop app, no problem - they order in the same way that they would when I sort the files by name (alphabetically) and they put the files in order 1,2,3,4 - duh!

    Drop them into the Combine PDF tool in Adobe PDF services in my internet browser (chrome), and it goes like this 2,3,4,1. Sometimes it's completely out of order like 3,2,4,1.

    Would be good to have a setting that allows sorting by different characteristics (numerically, alphabetically, last modified, etc) while using the combine function, whether that be in the cloud or desktop app. This would save a lot of time for those with the cloud who have to manually rearrange those pdfs each time.

    Using Adobe Acrobat DC and Adobe PDF Services online.

    I'm combining files with the same name with a number on the end, to indicate the order to combine the files.

    When I drop them into the desktop app, no problem - they order in the same way that they would when I sort the files by name (alphabetically) and they put the files in order 1,2,3,4 - duh!

    Drop them into the Combine PDF tool in Adobe PDF services in my internet browser (chrome), and it goes like this 2,3,4,1. Sometimes it's completely out of order like 3,2,4,1.

    Would be… more

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    1 comment  ·  Combine files  ·  Delete…  ·  Admin →
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16. Cookie pop up problems

    Please move your cookie bar. Our clients continually think they've signed their documents bust haven't seen the "click to sign" button because it's under the cookie notice. This happens constantly and necessitates numerous emails and phone calls to explain what should be a fast and easy way to get documents signed.

    4 votes

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    1 comment  ·  Send for Signature  ·  Delete…  ·  Admin →
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    Planned  ·  AdminMariana Guzmán (Admin, Adobe) responded

    Hello Janet, 

    We are currently working on improving this experience thanks to your suggestion. Here are some helpx links related to this issue that might help you: 

    https://helpx.adobe.com/sign/using/esign-document.html

    https://helpx.adobe.com/sign/how-to/for-signers.html

    Thanks,

    Adobe Acrobat Sign Team

17. 保存されない

    使っている途中で何度も頻繁にエラー表示される。またどこにも保存されず、ダウンロードをしようとするとエラーとなり、リクエストを送信できませんでしたと表示される。
    まったく使えない

    4 votes

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    0 comments  ·  Export PDF  ·  Delete…  ·  Admin →
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18. Hebrew text deleted when download

    Bug report:
    Entering Hebrew language text is supported and works well, but once you download, all the Hebrew text is removed.
    Tried with multiple OS / Computers. It also worked in the past, I used to work with it using Hebrew.

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    Under review  ·  3 comments  ·  Export PDF  ·  Delete…  ·  Admin →
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19. pop up notification

    stop the pop up messages every time i open a file about digital signatures it is annoying

    4 votes

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    0 comments  ·  Notifications  ·  Delete…  ·  Admin →
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20. angry

    actually just working - I am trying to save a document for a client and it just keeps saying an error has occurred - I have tried several different ways- your software needs to be more reliable considering how much I am paying. I will need to use something else instead because this just can't do the most simple tasks like combining a document.

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    Need Info  ·  3 comments  ·  Combine files  ·  Delete…  ·  Admin →
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