Acrobat Web
Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.
Need support? Please visit Learn and Support to get started, find quick answers, engage with our vibrant community, and connect with Adobe staff.
Please provide the following information. You can post a new idea or search for ideas already submitted.
For a new feature request:
- Brief title
- Description of desired feature
- Why the feature is needed
For a new bug:
- Brief title
- Steps to reproduce the issue
- Environment (OS, other related application versions, etc.)
- Expected result
- Observed result
The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.
UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.
For all other questions and discussions, visit the Document Cloud PDF Services Community.
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Document Cloud share file bug
Until about last week I could upload multiple files using Document Cloud > Share Files > Computer > drag & drop, and create one link. Now it won't let me upload more than one file. Even if I upload one file, the link that used to show up in the lower-left corner saying "add a file" (or "add files" or something) isn't there anymore. If I try to drag&drop more than one file, I get a warning as shown in the attached image. A critical reason that I subscribe to this service is to be able to upload multiple files…
3 votes -
Add 'Replace Text' function please!
Could you PLEASE add the 'replace text' function here like you have in the desktop version of Acrobat? We like using this for shared reviews, and had implemented this after I found the Import PDF Comments function in InDesign. Now, I can only click 'Accept' on the text they have used the 'Strikethrough' options to auto-delete the text for me, and unless I go back to having my reviewers edit in the desktop version, I cannot click 'Accept' on any comment to replace existing text with new text. Please fix!!
3 votes -
Exporting pdf to .doc returns garbage
I attempted to use the Export PDF feature, both into Microsoft Word .doc and .docx formats, and both came out with many pages of gobbledygook. Not sure what is wrong, but you can understand I'm somewhat disappointed.
3 votes -
Presentation
There is something wrong with your server!
3 votes -
Can't delete document from document cloud
1) Let users add multiple signatures so that for instance husband and wife could sign a document without needing to send it to themselves via document cloud also because some of us would not want documents with personal signatures on the cloud to begin with
2) Allow users to delete (securely and for good) any of the documents that had to be uploaded to the document cloud. So far I see no option to accomplish that and that's a terrible UX... had to reach out to assistant in chat! Thanks.3 votes -
new doc cloud interface is awful
The new Document Cloud interface is terrible. the old interface was intuitive. The created links are long and needlessly complicated.
3 votes -
Won't convert - please reefund
This program won't convert half of the PDF files I have. It is worthless to me. I would like a refund.
jpokorney@letip.com3 votes -
change of mobile number
Hi,
I am Tamojit ...live in the UAE. I used my old Saudi mobile number and its still active in Adobe Cloud. Could you send me the link where I can change my registered mobile with you to my present UAE mobile number.
My registered ID with you is : jtghosh@rediffmail.com
Thanking you,
Dr Tamojit Ghosh
UAE3 votes -
Customizing of DocumentCloud-Landingpage
In the navigation menu on the documentcloud-website (https://documentcloud.adobe.com) there is the possibility to reach downloads and mobile apps at 'Apps'. I would be nice to have the possibility to customize the landingpage and hide the 'apps' tab, to avoid endusers downloading the stuff. Our end-users don't have any adminrights on their devices and therefore this tab is annoying and is resulting in tickets from endusers.
3 votes -
Files Sync with a PC folder or a Google Drive Folder
Please add a feature that allow us to sync the cloud files with a folder in the PC. So that when I scan a document with my mobile phone I will find it in my PC folder. same as Google Drive and oneDrive are doing. Or to let the files to be Sync automatically with a Google drive folder.
3 votes -
ERROR
Fix this error:
Something went wrong. Please try again later.
I can't access documents3 votes -
Draw circles, rectangles, and arrows
I met with a customer who asked for an easy way to draw shapes like circles, rectangles, and arrows when commenting on a file in a review.
3 votes -
Support adding attachments to a comment for a file in review
I met with a customer who requested the ability to attach a file or a screenshot to a comment or a spot on the page.
3 votes -
Viewing Document Cloud folder from Adobe Scan APP
Hi, I want to know if it´s possible to see the folders created into http://documentcloud.adobe.com/AdobeScan/ from the Adobe Scan APP for iphone. (I can see the docs in the path directory (/adobeScan) but can´t see the folders I created into its folder. Thanks!
3 votes -
Combine files is not working Please notify me when it is fixed
The Combine Files is not working. I keep getting Error messages "Conversion Failed"
3 votes -
Organize pages not working
I have attempted five times to combine three files, delete the duplicate pages and organize the remaining only to have the document erase all of my work and choose random pages to keep after pressing 'Organize'.
3 votes -
I have a table with text and numbers in Norwegian. The program is not able to convert from pdf to Microsoft Word. I therefore want to be im
I have a table with text and numbers in Norwegian. The program is not able to convert from pdf to Microsoft Word.
I therefore want to be imbursed the amount I transferred, NOK 240,00.Regards,
Rune Smaaland
E-mail: runesmaaland@icloud.com
Phone: +47 917648463 votes -
Cannot Use Version-Not In English-Cannot Read It
I received a Dutch version and cannot use it since I cannot read Dutch. How do I change it to English or receive the English version?"
3 votes -
Allow commenting on files in the browser
i would like to use the markup not just in deskt top version. it would be great.
3 votes -
Acrobat Pro DC will not download - displays error message
Acrobat Pro DC will not download. I keep getting an error message - see attached.
3 votes
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