13892 results found

1. Adobe keeps crashing loosing all my progress

   Adobe has crashed 6 times in 5 minutes. Without saving my progress I have lost major progress. This is usually a reliable product. I have paid a lot for this product and would expect it to be much better. I have more than one license and this is very upsetting and disappointing.

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2. Get rid of PDF Spaces on the home page

   I pay for a subscription. Why am I seeing "curated PDF spaces" on my "adobe home page" as, what I see, as a distraction and advertisement for TED

   8 votes

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   2 comments  ·  User Interface  ·  Delete…  ·  Admin →
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3. All of this Pop ups (AI, Bookmarks, tools....) all of these sucks

   All of this Pop ups (AI, Bookmarks, tools....) all of these sucks, when i only want to see a document i have to close a bunch of box

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   2 votes

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   0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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4. Which Tool is best to Convert OST to MBOX?

   To convert OST to MBOX you can use a professional tool such as DRS Softech OST to PST Converter is a top-notch utility for converting OST files to MBOX files with complete data integrity and accuracy. This versatile software converts OST files to MBOX and supports other formats such as PST, PDF, and JSON. Additionally, it can export OST items—including emails, calendars, contacts, and tasks—to over 15 web and cloud-based email clients.

   Step-by-step tutorial for change OST to mbox.
   1. Please download, Install Complete and Run OST to PST Converter software on your system.
   2. Select the option Single file/ Multiple FIles and click on Next Button.
   3. Click on the option Select files . Select the OST from your systems and click on Open.
   4. Select the file and click on Next button.
   5. Tree structure data will be appear in left side, select all email that you want to import into MBOX ( Thunderbird ) file format. However, you can also take a preview of email of your selected OST file.
   6. After that new window will appear under the option Saves/ Backup/ Migrate option as MBOX file format.
   7. Click on option Path to Save and click Convert button.
   8. Finally, The process to change OST emails to MBOX file is completed, you can click on Download Report button to download.

   Know More: https://www.data-recovery-solutions.com/blog/convert-ost-to-mbox-format/

   To convert OST to MBOX you can use a professional tool such as DRS Softech OST to PST Converter is a top-notch utility for converting OST files to MBOX files with complete data integrity and accuracy. This versatile software converts OST files to MBOX and supports other formats such as PST, PDF, and JSON. Additionally, it can export OST items—including emails, calendars, contacts, and tasks—to over 15 web and cloud-based email clients.

   Step-by-step tutorial for change OST to mbox.
   1. Please download, Install Complete and Run OST to PST Converter software on your system.
   2. Select the option Single file/… more

   5 votes

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   8 comments  ·  Other  ·  Delete…  ·  Admin →
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5. Incorrect CC Recipient Receiving Signed Copies Instead of Intended CC Recipient

   I want to report a bug.

   Steps to Reproduce the Issue:
   1. Log in to Adobe Acrobat Sign on a Windows desktop browser.
   2. Send a Service Agreement to a client for digital signature.
   3. Add the responsible employee’s email address in the CC field.
   4. Wait for the client to complete and sign the agreement.
   5. After completion, observe which recipients receive the signed copy notification.

   Environment:
   1. Operating System: Windows Desktop
   2. Platform: Adobe Acrobat Sign web application
   3. Use Case: Sending Service Agreements to clients for digital signature and CC’ing the employee responsible for that client.

   Expected Result:
   The signed copy of the completed agreement should be sent only to the specified CC recipient(s) listed in the transaction.

   Observed Result:
   The intended CC recipient does not receive the signed copy, while another employee who was not included in the CC field receives it instead.

   The issue occurred in the following transactions:

   Transaction ID: CBJCHBCAABAA2qDGIW_BQuujpRaQfIYhuM3PwS6dOvcT
   Transaction ID: CBJCHBCAABAA93U11sGjRGlzf1e4JxB1myDi63IAPtps

   In both cases, the intended CC recipient did not receive the signed copy, while another employee who was not included in the CC list, received it instead.

   This issue is a serious concern because the Service Agreements contain confidential and sensitive client information. Access should only be granted to authorised employees listed in the CC field. Sending signed agreements to unintended recipients may create data privacy risks and potential PDPA or legal implications.

   Screenshots of the relevant transactions have been attached for reference.

   We would appreciate it if your team could investigate and address this issue urgently.

   I want to report a bug.

   Steps to Reproduce the Issue:
   1. Log in to Adobe Acrobat Sign on a Windows desktop browser.
   2. Send a Service Agreement to a client for digital signature.
   3. Add the responsible employee’s email address in the CC field.
   4. Wait for the client to complete and sign the agreement.
   5. After completion, observe which recipients receive the signed copy notification.

   Environment:
   1. Operating System: Windows Desktop
   2. Platform: Adobe Acrobat Sign web application
   3. Use Case: Sending Service Agreements to clients for digital signature and CC’ing the employee responsible for that client.

   Expected… more

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   2 votes

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   0 comments  ·  Adobe Sign  ·  Delete…  ·  Admin →
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6. Acrobat Pro on PC Windows 11 crashing immediately after launch

   Acrobat Pro on PC Windows 11 crashing immediately after launch. Hundreds of users reporting this on adobe forums. Please fix asap!

   2 votes

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7. Randomly doesn't prompt PDF to be saved

   Not always, but sometimes I'll make a change in a PDF, like adding or removing a page or reorganizing the pages and the save icon will not display. If I close the window at this time, the change is not saved.
   To mitigate losing my work, I'll have to grab an existing page, drag it to a new page order (then move it back) for the SAVE icon to prompt. I've only noticed this since going to the cloud or web-based version of Adobe. I'm currently on 25.001.21288.

   2 votes

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   0 comments  ·  Editing PDFs  ·  Delete…  ·  Admin →
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8. Give admins the option to send notifications to pending users or not.

   At the moment, users that are in the "Pending Users" list get a reminder/notification that tries to encourage the user to activate the account.
   Because we are using Acrobat Sign more and more and will be integrating it in several other applications, our Support service was getting dozens of requests from users to get an Acrobat Sign account.
   So we decided to pro-actively give all of our users a license.
   However, not all of our users have need of it atm and thus we don't want these users to be "spammed" with reminder mails every 3-4 days.
   We believe that as an admin, we should be able to chose if we want to notify/encourage our "Pending users" to activate their account or not.
   In this case we would love an option to disable the notifications.

   At the moment, users that are in the "Pending Users" list get a reminder/notification that tries to encourage the user to activate the account.
   Because we are using Acrobat Sign more and more and will be integrating it in several other applications, our Support service was getting dozens of requests from users to get an Acrobat Sign account.
   So we decided to pro-actively give all of our users a license.
   However, not all of our users have need of it atm and thus we don't want these users to be "spammed" with reminder mails every 3-4 days.
   We believe that… more

   2 votes

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   0 comments  ·  Adobe Sign  ·  Delete…  ·  Admin →
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9. Adobe with custom font = scranbled and unreadable document. Microsoft free pdf print for the same document = fully legibel pdf print.

   Not sure why a paid subscription version of acrobat performs at a lower level than a free microsoft pdf printer. Acrobat needs to be able to understand and read custom fonts added to the windows font directory. If users had to custom locate fonts for every piece of sofware that uses them, work would never get done. Seriously, this is a fail.

   2 votes

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   0 comments  ·  Printing  ·  Delete…  ·  Admin →
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10. Acrobat Reader patch updates bloat Windows Installer folder

    Acrobat Reader patch updates bloat Windows Installer folder. Look at any computer that has had Acrobat Reader installed for a few years. The C:\Windows\Installer folder will have dozens of Gigabytes taken up by Adobe .msp files. Check the size of the folder before and after uninstalling Adobe Reader - the folder will decrease in size significantly. Reinstalling Adobe Reader results in a smaller size. It would be very helpful to the user for Acrobat Reader's update process to achieve this size reduction automatically. There are millions of customers losing dozens of Gigabytes each, this should be a top priority to fix. Attached image shows the result of uninstalling Acrobat Reader, the red-outlined files were all deleted.

    Acrobat Reader patch updates bloat Windows Installer folder. Look at any computer that has had Acrobat Reader installed for a few years. The C:\Windows\Installer folder will have dozens of Gigabytes taken up by Adobe .msp files. Check the size of the folder before and after uninstalling Adobe Reader - the folder will decrease in size significantly. Reinstalling Adobe Reader results in a smaller size. It would be very helpful to the user for Acrobat Reader's update process to achieve this size reduction automatically. There are millions of customers losing dozens of Gigabytes each, this should be a top priority to… more

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    0 comments  ·  Installation and Licensing  ·  Delete…  ·  Admin →
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11. Printing PDFs from macOS 26 hit and miss

    Printing some forms and documents from Acrobat Pro works while others don't. The application opens the printer (HP M454dw with the latest firmware), but then never prints and never generates an error message.
    However, printing the same document that fails to print in Acrobat Pro works in the free version of Acrobat Reader.
    It also works with Apple's Preview app. Only the Pro version of Acrobat seems to experience a problem

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    1 vote

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    1 comment  ·  Printing  ·  Edit…  ·  Delete…  ·  Admin →
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12. Canva exported PDFs cannot be properly viewed through Acrobat. Texts were discolored to white and some were hidden.

    Canva exported PDFs cannot be properly viewed through Acrobat. Texts were discolored to white and some were hidden.

    2 votes

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    0 comments  ·  Browser  ·  Delete…  ·  Admin →
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13. Accessibility Features converting wrong from Word to PDF

    Formerly we would save from Word to PDF Using "Save As" - Options - PDF/A and the accessible settings would hold.

    Currently that is not true and creates additional errors. If we save using the generic "Save as Adobe PDF" the Accessible features carry over fine.

    We have documentation out on the first procedure so it would be nice to have it fixed. It worked wonderfully in the past.

    6 votes

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    3 comments  ·  Accessibility  ·  Delete…  ·  Admin →
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14. AI assistant takes too long to answer simple questions

    Just downloaded the latest trial version of reader. AI assistant respond to simple questions. It says working on it for past 5 minutes! Too complicated and too many popups for a reader. I uninstalled it and found a better alternative PDF reader for free. Stop making this program more complicated than what users need to read a simple document.

    4 votes

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    0 comments  ·  Generative AI  ·  Delete…  ·  Admin →
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15. Cannot sign a document using a certificate

    When selecting from the menu "Use a certificate" no any options for signing appear in the left hand side panel. Before, it was possible to perform signing using selection to place the stamp, and timestamping. None of those options is available after the recent update. That is a critical bug and MUST be addressed!!!!

    2 votes

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    0 comments  ·  Security & Digital signatures  ·  Delete…  ·  Admin →
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16. 25.001.20744 bug : only prints part of page on RICOH printers

    Version Adobe Acrobat Reader : 25.001.20744.0
    Windows version : Windows 11 24H2 build 26100.6584
    Ricoh Printer driver : PCL 6 v3.2.0.0
    When printing on a Ricoh device (tested with both Ricoh IMC3000 and Ricoh MPC3003) only a part of the page is printed when you print to scale or fitting.
    same document printed right on previous acrobat version.
    Tested on 2 computers give the same problem.
    Document also prints ok if "print as image" is selected.

    4 votes

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    3 comments  ·  Printing  ·  Delete…  ·  Admin →
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17. ORGANIZING PAGES - More frequently than not, the tab doesn't work as it should.

    How about you guys start making it so I can effectively organize my pages when I click "Organize Pages"???

    This may be a crazy and novel thought, but I should not have to be locked out of clicking individual pages because AdobePDF is incompetent and slow.

    How do I fix this personally? I have to SAVE the file. Why do I have to do that to restore normal organizational functionality? Fix it.

    2 votes

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    0 comments  ·  Editing PDFs  ·  Delete…  ·  Admin →
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18. Fonts are appearing incorrectly since the update to 2025.001.21265

    Fonts are importing incorrectly since the last update. I get documents from this company all the time, this just started happening after the last update.

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19. Acrobat Reader Display Content Bug

    Running Acrobat Reader, 2025.001.20432. Existing (eMSN) pdf files have no actual content and show only header & footer like content. Those eMSN pdf files display just fine when using Mac's Preview. HW: iMac 27" late 2015 running macOS 12.7.6

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    8 votes

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    17 comments  ·  Other  ·  Delete…  ·  Admin →
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20. Edit object & Edit PDF use same icon

    Edit object (ex Touch-Up Tool) & Edit PDF use same icon in toolbar.

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    5 votes

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    0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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