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Acrobat for Windows and Mac

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398 results found

  1. I have recently upgraded my Mac operating system to Mac OS High Sierra version 10.13.1. Since doing this, I am unable to use the Mac Finder in alphabetical order to drag and drop / file pdf's from Adobe Acrobat Pro onto my Mac flash storage (the folders are no longer in alphabetical order and are displayed in a random mixed order). The same applies when you print to pdf and then try and file on Finder.

    I would note that Finder itself accessed directly (i.e. not through Adobe) works as it is designed to and you can select any of…

    2 votes

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    0 comments  ·  Printing  ·  Admin →
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    Hi,
    How files/folder are sorted in any finder window is solely the business of your operating system and not Actobat. Are you facing this just with Adobe PDFs?

  2. When distilling attached Postscript the generated PDF shows error when opening. I have narrowed it down to an image which has imagemask set to true as well as mask array in it. This is incorrect as per specification.

    I am using Adobe Acrobat 10.0.0.

    4 votes

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    Planned  ·  3 comments  ·  Printing  ·  Admin →
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  3. I have CC full suite and from the day I had to install Adobe Acrobat Pro DC I have been unable to print locally from any open PDF. I have tried multiple fixes. I have uninstalled and reinstalled several times. I've updated the printer drivers and had my IT support look at it. And now that this program is embedded in everything, I can't event go back to Acrobat XI. If I'm lucky I can export the PDF as an image or word document and print from there, but if I'm looking at document that's large that is just simply…

    17 votes

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    8 comments  ·  Printing  ·  Admin →
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    Need Info  ·  Ritesh (Adobe) responded

    HI Ginger,

    Please provide the Acrobat / Reader version installed on your system. Also provide a sample PDF document on which you have observed this issue.

    Thanks
    Ritesh

  4. 2 votes

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    Resolved  ·  0 comments  ·  Printing  ·  Admin →
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  5. A document was scanned and sent to a client, and they digitally signed it with either an app or a program, and returned it to us. Adobe Acrobat recognized these signatures as pencil edits, but would not print them. I could create additional pencil edits, and those would show up when printing, but not the original ones.

    "Document and Markups" was selected in the Comments & Forms section of the print options dialog box.
    "Print Notes and Popups" was enabled in the Comment preferences.

    1 vote

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    Resolved  ·  1 comment  ·  Printing  ·  Admin →
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  6. I used to be able to convert/print web pages into pdf documents using the Microsoft Edge browser in Windows 10 version 1703. This week I'm unable to do it.

    2 votes

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    Resolved  ·  0 comments  ·  Printing  ·  Admin →
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  7. Customer should be able to print multiple tabbed documents as a single print job ie: combine all the open tabbed documents into a single print job.

    Sometimes, customer need to print financial reports about once a month for two accounts so that's a Balance Sheet and Profit and Loss report for each account - 4 documents. Now user can manually merge them into a single PDF, but that's not how user want to store them. It would be awesome that instead of user printing 3 copies of each of the 4 documents and then manually collating them into 3 stapled…

    6 votes

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    1 comment  ·  Printing  ·  Admin →
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    Under review  ·  pooja . responded

    Hi,

    We have shared your feedback with the respective team. We will get back to you in case we have any updates.

    Best Regards!

  8. When printing an Internet-Document from Firefox 57 the print generates multiple errors if the title of the document to print contains quotation marks. The error box mentions: "C:\Program Files (x86)\Adobe\Acrobat 2015\Acrobat\Intellektuelle" Diese Datei kann nicht geöffnet werden." (The file could not be opened. Verify the correct location." - should be the approximate translation.)

    Where the "Intellektuelle" is the first word of the documet title inside the quotation marks. The same error appears for every word in the title and one additional time. The PDF finally generated contains only part of the document to print. You could try it with the…

    4 votes

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    0 comments  ·  Printing  ·  Admin →
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  9. When printing long documents (books etc.) it would be great to be able to add blank pages, that does not exist in the PDF in order to get a correct double sided print.The size of the blank page could e.g. depend on the page size before the blank.

    5 votes

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    0 comments  ·  Printing  ·  Admin →
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    Under review  ·  pooja . responded

    Hi,

    We have shared your feedback with the respective team. We will get back to you in case we have any updates.

    Best Regards!

  10. In Acrobat XI Pro and Acrobat DC, when using the Advanced settings in Print, items such as Screening do not actually persist with saved custom profiles. If you select settings and save it under a new profile, switch to another and then view the profile where you had the desired settings, the settings will be found to never have saved in the first place.

    Additionally there is no way to save these custom profiles as a default.

    1 vote

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    0 comments  ·  Printing  ·  Admin →
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    Under review  ·  pooja . responded

    Hi

    Thanks for your valuable feedback. We have added it as a bug in our database.

    Best Regards!

  11. Prior to Adobe DC, one option for printing was to "print color as black". This was different from 'Gray scale" in that lighter colors (like yellow and pink) would come out as light gray. For folks printing line drawings (piping and electrical diagrams), this is a NECESSITY since the gray scale lines are almost illegible.

    Previous versions permitted this or provided a work around to print like this.

    Please reintroduce this to the options, otherwise, we have to use other software to generate the files.

    If this capability does exist, please make the option simple to find.

    2 votes

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    1 comment  ·  Printing  ·  Admin →
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    Resolved  ·  pooja . responded

    Hi,

    Thanks for you valuable feedback.
    To Print color as black you can try this:
    Select Print, then the Advanced button. Under Color Management, scroll nearly to the bottom of Color Profile. There you’ll find Black & White. Select this, then, OK, the Print.
    Is this solve your issue?

    Best Regards!

  12. If I want to print a file from any program (anyway Microsoft Word or any picture or any drawing from my CAD Programm) with the printer "adobe.pdf" as pdf, it always produces a portrait format-pdf, even if the original file is in cross-format. Attached files as sample.
    Maybe it is a bug?

    2 votes

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    0 comments  ·  Printing  ·  Admin →
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    Resolved  ·  pooja . responded

    Hi,

    While printing you have to select Landscape mode.
    Go to ‘File>Print>Printer Properties>Layout>Orientation’ select Lanscape.

    Best Regards!

  13. The operator ‘showpage’ should push a piece of paper through the printer; ‘erasepage’ should not. Analogously, erasepage should not add a page to a PDF.

    In XI Pro 11.0.21 (26/07/2017), the following code makes a two-page file, the second page being blank. It should be a one-pager. This bug has cost me hours of attempting to debug my PostScript.

    %!PS

    /Helvetica-Bold 36 selectfont

    36 36 moveto (First page) show
    showpage

    36 36 moveto (Second page) show
    erasepage

    1 vote

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    Resolved  ·  3 comments  ·  Printing  ·  Admin →
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  14. I have spent the past few months troubleshooting with HP Technicians and have determined that there is a bug when trying to print double-sided documents in Acrobat Pro (DC) using a HP OfficeJet 8710 printer on a Mac. The documents print reverse meaning that for a 3-page document, pages 2 and 3 print double-sided on one sheet of paper while page 1, prints separately. This does not occur with any other HP printers

    16 votes

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    26 comments  ·  Printing  ·  Admin →
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    Need Info  ·  Ritesh (Adobe) responded

    Hi,

    Please provide the following information to reproduce the issue at our end:
    1. Your OS version
    2. Installed Acrobat/Reader version
    3. Printer drivers and model
    4. Sample PDF document on which you have observed this issue.

    Thanks
    Ritesh

  15. This product will not operate a printer. There needs to be a print option that works.

    12 votes

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    11 comments  ·  Printing  ·  Admin →
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    Need Info  ·  Ritesh (Adobe) responded

    Hi,

    You can use this email address to send the PDF file: rite@adobe.com

    Also If you could, please also attach the snapshots of printed documents with contains “codes at the top or bottom”.

    Have you tried a different printer?

    Regards,
    Ritesh

  16. A "Print as Handouts" feature similar to the 2x6 feature in Microsoft PowerPoint. It is common for lecture slides to be released as single slide per page pdf documents, rather than the original PPT file. Because of this, you can only choose to print a number of pages per page (slides per page) in Adobe Acrobat but there is no option, like in powerpoint, for handouts (that is, have 3 slides/pages on the left side of a sheet and 3 boxes to the right that are blank with ruled lines on it for taking notes).

    1 vote

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    Under review  ·  0 comments  ·  Printing  ·  Admin →
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  17. Please make adobe compatible with MAC. how is it not possible to save to PDF?

    3 votes

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    1 comment  ·  Printing  ·  Admin →
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    Open a file in a Mac OS application.
    Click the PDF button and choose Save As Adobe PDF.
    Choose the Adobe PDF Settings and click Continue.
    Type a name for your file, and click Save.

  18. Google Chrome = Latest Version
    Acrobat X Pro
    Observation: Had no problem prior until 7/28/2017 when I noticed I had problem printing from a webpage (e.g. eBay.com) to PDF using Adobe Acrobat print driver. The printing would stall and this Distiller error would show up each time. Also strange is, I could clear this error message other than restarting my computer. Any advise would be greatly appreciated.

    4 votes

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    Resolved  ·  2 comments  ·  Printing  ·  Admin →
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  19. Customer sent in a business card as a pdf file. I open the file in Adobe Acrobat 10 is shows the complete card with colored background. I open the same file in Adobe Acrobat Pro DC and the coloured background is no longer there and will not print as part of the card. If i open the said file in Illustrator and resave it as a pdf, it appears on Acrobat DC. This situation has occurred 3 or 4 times since getting DC approx. 1 month ago. Not very confident in Adobe DC printing what is in file.

    1 vote

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    Resolved  ·  1 comment  ·  Printing  ·  Admin →
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  20. In Mac, I have always used Command+P+P to save anything as a PDF (i.e., print to PDF).

    Since I've installed Pro 2017 this feature no longer works. I know it works in Sierra, which is what I'm using, because it works on my other Sierra machine in which I have not installed Pro 2017. So it must be a peculiarity to Pro 2017.

    2 votes

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    Resolved  ·  0 comments  ·  Printing  ·  Admin →
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