13750 results found
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Crashing When Opening Files
PDF's when opened will sometimes crash the whole Adobe Acrobat Pro program. They open afterward, but the event viewer shows a fatal error of some kind. I copied four of these into the attached text document.
3 votesThank you for reporting the issue. We regret you facing inconvenience.
We would need more details on steps to reproduce the issue. And do you experience it on Win or MAC or both.
Share the version of acrobat you are using. You can do so using the link -https://helpx.adobe.com/acrobat/kb/identify-product-version.html
And also share the test PDF file using forums.adobe.com/docs/DOC-7161 for us to investigate further.
-Bhavna
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Increase the Print to PDF from 50 pages to more i.e. 350 pages
Printing only 50 page restriction is impacting our Disclosure team as their documents are sometimes 350 pages. So please consider increasing it.
3 votesHi
There is no 50 pages limit for number of pages to be printed.
Can you share what issue you are facing and the steps as well?Thanks
Tanvi -
a DOCUMENT HAS PASSWORD NOW, BUT i NEVER GAVE IT A PASSWORD. hOW DO i GET IT OFF?
a DOCUMENT HAS PASSWORD NOW, BUT i NEVER GAVE IT A PASSWORD. hOW DO i GET IT OFF?
3 votes -
Chinese SM2 Digital Signature Algorithm
Adobe Acrobat / Reader currently does not support Chinese SM2 Digital Signature Algorithm.
Hope to support in the future.3 votes -
Initial View with 'page' and 'comment list'
Setting 'Initial View' preference to show 'Page' and 'Comment List' on opening would be great for me please (via Document Properties). Thanks.
3 votes -
Initial View with 'page' and 'comment list'
Setting 'Initial View' preference to show 'Page' and 'Comment List' on opening would be great for me please (via Document Properties). Thanks.
3 votes -
why do i have to sign in everytime I use this
does anyone know how to stay signed in, I never had this issue before
3 votes -
Srikethrough marks should be more visible
Strikethrough lines to mark text deletions and text revisions use only one line width that cannot be changed. The lines can be difficult to spot, especially when a full page is viewed or when the line's color blends with the text's color or the font's stroke width and the line's width are similar. With newer monitors having higher resolutions or graphics processors providing finer lines, strikethrough lines can appear very differently from the editor's monitor to the reader's monitor. A viewer's vision limitations should also be considered.
Bottom line, allow strikethrough line width to be set to something higher than…3 votes -
Multiple error messages
I'm getting errors when reading PDFs. All different sizes, all different sources.
"There was an error processing a page. There was a problem reading this document (109)."
"A number is out of range."
"There was an error while reading a stream."
"Please wait while the document is being prepared for reading."
"Out of memory."
It's a brand new Windows 10 machine with 8GB of RAM. I uninstalled and reinstalled the program. How do I fix this issue? The program is essentially unusable at this point.
3 votes -
Select object tool in Acrobat Standard
The "Select object" tool is only available in the Pro version under "Rich Media". The tool is very useful for selecting text boxes and shapes. There is no alternative to the tool in the Standard version of Acrobat. Please make it or something similar available in the Standard version.
3 votes -
Security - Add Ability to Prevent Attaching as Email
We have proprietary software that serves up PDF files stored in a location that end-users do not have access to. These documents can contain PHI and PII. We want to prevent the ability for users to send copies the document outside of our system. We have been able to lock down every aspect except for attaching to an email. There is a toolbar and menu option for this feature.
For security reasons I would like the ability to disable the attach as email feature the same way that I can disable WebMail.
3 votes -
My send for signature isnt working. its asking to upgrade that plan when i already pay for that feature.
My send for signature isnt working. its asking to upgrade that plan when i already pay for that feature.
3 votes -
Dropbox Integration needs Improvement
Under MacOSX (10.9/10.11/10.13) Acrobat DC does not play well with Dropbox. Using the Acrobat file screen to open a file in Dropbox often results in a LONG delay (or even crashes).
Double clicking directly within Dropbox folders in the Finder brings the same file up without delay or crashing.
Please fix this annoying bug.
3 votesHi,
Thanks for reporting this issue. We are looking into it and will get back to you soon.
Regards,
Sandeep -
Font preview, or "one step backwards"
in Pro XI, when using the Drop List of fonts in "add text", the fonts actually DISPLAYED in the stated font. This was incredibly helpful for those of us who have to be creative with our text additions. For some reason, somewhere along the line between Pro XI and 2017 (which I just purchased and installed) someone in their infinite wisdom decided to delete that feature. please, Please, PLEASE put it back, and sooner rather than later. NOT having it is a major headache.
3 votes -
Constantly logging in
Always having to log in....I am sick of it. Then when you log in with your password, it just goes back to the same website asking you to log in. This forces you to change your password AGAIN....I am so over it.
3 votes -
Accessibility check rejects manual line breaks from InDesign
when a file is exported to Acrobat from InDesign, the accessibility checker rejects every manual line break in the document. There is no fix offered in Acrobat. Please fix.
3 votesHi,
Thank you for reporting the issue. Feel free to contact us if you face any issue further.Thanks
Rachit -
Lower Cost
I would gladly pay $5/month for the use of Adobe Acrobat Pro, but $15/month is far too high for the amount I use the software. Also, I would appreciate it if you would simply provide the subscription option of "Three months free" instead of waiting for me to cancel my subscription before offering me better pricing for your product. It feels like you're trying to dupe me as a customer when you do that, and it comes across as dishonest. If that's not what you want your brand to be, then just be up front about what you're willing to…
3 votes -
Re-implement shortcut ctrl+0 for showing complete page
Since the l shortcut "crtl+0" for "show complete page/size" (don't know the correct english wording) doesn't work in Acrobat anymore, please re-implement it so that this shortcut works in AI, ID and PS!
3 votesHi,
Since we haven’t heard back from you for so long, We are closing this thread.
If you still face any issue, do let us know
Thanks
Ayush Jain -
'Unable to process the page because the Paper Capture recognition service experienced an error
This has been reported on another thread and marked as solved - it isn't. I have just purchased a copy of Acrobat Pro and am unable to edit .pdf's, which is precisiely why I bought it. The subscription simply isn't worth the money without this capability.
I have noticed some suggested solutions but these are highly technical and not something I would have access to do at work.
Could a solution be suggested - fast - as it seems as though this is quite a common error?
3 votes -
Get people to support the product.
How about making a product that actually works.
3 votes
- Don't see your idea?