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Acrobat for Windows and Mac

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  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

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  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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Acrobat for Windows and Mac

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13544 results found

  1. What I’m looking for is a way to imbed the originating file name somewhere in the Meta data of the pdf for future reference. It would have nothing to do with the file name used for the PDF when exporting the original file. Use case: Often a client will rename a pdf and down the road I have to find the original Indesign file used to create that pdf.

    2 votes

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  2. I have been trying to send for a signature for over an hour and a half. It keeps saying "An error has occurred. Please try again"

    2 votes

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    0 comments  ·  Adobe Sign  ·  Admin →
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  3. Arial disappeared and changing fonts screws up the formatting of the existing text. Most recently, it added a "!" at the end of every line of text. Trying to delete the "!" changes the margins and layouts to outside the borders. Trying to change the font messes it up even more.

    How do I fix this?

    2 votes

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  4. You used to be able to share more than one document under file sharing, but now there is no option to add an additional file. Will that be fixed or is that a feature that will no longer be available?

    2 votes

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  5. When working with the Measurement Tool in Acrobat DC Pro. It should be possible to enter a measurement on a page when the scale is set. Rather than just stretching the line.

    For instance, if I wanted to see how far 22.22" is on a .125"=12" Scale.

    Currently the only way to find this measurement, is to stretch the measurement line. If Adobe would allow me to enter the 22.22", and then have the program measure that out, it would be an excellent resource.

    2 votes

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  6. Your Website offers no easy way to contact customer support. Then when I found the number with a Google search, it took me 45 minutes and the demand of a supervisor to CANCEL a subscription. THEN even though the charge is pending, there is a 7 to 10 DAY HOLD on MY money. This is VERY unprofessional and NOT a good way to do business. I can assure you that I will never pay for an adobe product again.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  7. Acrobat file crashes frequently. It is a large file (35MB) and have tried to reduce it but that function doubles it! It sometimes says 'out of memory', sometimes 'drawing error', before crashing. I have spent the whole day trying all the fixes I could find on the various forums but nothing has worked. It has been very frustrating. I have attached file

    2 votes

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  8. The ability to import 360 spherical images into the PDF so they can be viewed/navigated.

    2 votes

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  9. Please fix the setting, or allow us to "turn off" the setting that shows a white border or line around the edge of the PDF when viewed in Acrobat Pro DC. This may have been to help highlight the edge of the page when the page and the background are the same color. However, it's causing major issues for me when I'm trying to proof and review full-page / full-color PDFs for printing. I have attached an image to show the top edge of the page I'm proofing right now, and I can't tell if this is the printer proof…

    2 votes

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    1 comment  ·  Other  ·  Admin →
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  10. I was printing from Adobe fine all day and then suddenly I started getting a blank preview screen and blank printouts. I'm not sure what is up. I updated to the newest Adobe DC, restarted my computer, and I still have the problem.

    2 votes

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    0 comments  ·  Printing  ·  Admin →
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  11. Acrobat DC keeps getting stuck in - "This operation not allowed, since scanning is in progress" - mode. Cannot clear it. Cannot perform any additional functions. Have to force shutdown.Seems to happen with certain acrobat created files but not others when I attempt to recognize text or run the enhance file feature of Acrobat.
    Windows 10 OS.

    2 votes

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  12. For many years I have been programming Acrobat forms for my employer as a non-IT specialist.
    I have put a lot of private money and free time into programming.
    Now my employer will no longer provide Acrobat Pro on a rental basis due to your too complicated licensing model. Please offer computer licenses for purchase again.
    Otherwise we will have to switch to another PDF software.

    2 votes

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    0 comments  ·  PDF Forms  ·  Admin →
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  13. After downloading a password-protected document (with password protection but authorization for form processing and saving) can only save once.

    When trying to save the document a second time (also under a different name), the error message appears:
    "The document could not be saved.
    The file is either read-only or used by another user.
    Save the document under a different name or in a different folder. "

    Unfortunately, the document can not be saved under a different name and / or folder.

    2 votes

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  14. It would be helpful if the Adobe Admin Console had an area where you can see when an account is created or deleted. We have Enterprise licensing and i'm surprised that this info is not available, especially for audit purposes.

    2 votes

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  15. Setting a reminder feature is helpful, and sometimes we have the need to update the reminder schedule (ex: the reminder is set for every other day and we want to update it to once per week). I contacted support and they said I could try cancelling a document and resending it with a new reminder schedule. Is there a way to update the reminder schedule without cancelling the document? This would more user friendly for the sender and receiver of the document.

    2 votes

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    0 comments  ·  Adobe Sign  ·  Admin →
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  16. My enterprise has subscriptions to individual Creative Cloud apps (e.g. PhotoShop, Illustrator, InDesign, etc), as well as "All App" subscriptions (i.e. the entire Creative Cloud bundle), as well as Acrobat Standard, and Acrobat Professional. Adobe should provide me with alerts when it detects that a user is over subscribing. For example: (1) If a user is assigned an All Apps subscription, an alert should be raised it they are also assigned any other subscription. (2) If a user is assigned 3 or more individual Creative Cloud apps (excluding Acrobat) an alert should be raised since it is more cost effective…

    2 votes

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  17. For my enterprise I subscribe to multiple individual Creative Cloud products (for users who need 1 or 2 products only, since it is more cost effective than an All Apps subscription). I might have 9 of 10 PhotoShop subscriptions assigned, 10 of 10 Illustrator subscriptions assigned, and 11 of 10 InDesign subscriptions just assigned. That means I have to true up InDesign by 1 even though I overestimated my PhotoShop and am 'overpaying' until I am allowed to true it down. All individual subscriptions cost the same, so Adobe should allow me to transfer quantities between products (so I can…

    2 votes

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  18. We just notcied a strange behavior of Acrobat/Adobe Reader (DC 2019.021.20056) and found the root cause:

    There's a generated PDF that uses standard fonts which are referenced through the AcroForm default resources entry, too. Strangely the font has a Name entry in its dictionary:

    3 0 obj
    <</Type/Font/Subtype/Type1/BaseFont/Helvetica/Name/F1/Encoding/WinAnsiEncoding>>
    endobj

    We add 2 signature fields with our own tool and certify/sign one field. This results in a valid document, which you can download here (https://customers.setasign.com/adobe/document-with-name-in-font.pdf). Do not wonder, there's really only a single line on the page.

    When you open this document in Adobe Acrobat or Reader and sign…

    2 votes

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  19. 2 votes

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  20. 2 votes

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