13873 results found
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can not save pdf
After downloading a password-protected document (with password protection but authorization for form processing and saving) can only save once.
When trying to save the document a second time (also under a different name), the error message appears:
"The document could not be saved.
The file is either read-only or used by another user.
Save the document under a different name or in a different folder. "Unfortunately, the document can not be saved under a different name and / or folder.
2 votes -
Logs for Account creations/deletes
It would be helpful if the Adobe Admin Console had an area where you can see when an account is created or deleted. We have Enterprise licensing and i'm surprised that this info is not available, especially for audit purposes.
2 votes -
Update reminder schedule
Setting a reminder feature is helpful, and sometimes we have the need to update the reminder schedule (ex: the reminder is set for every other day and we want to update it to once per week). I contacted support and they said I could try cancelling a document and resending it with a new reminder schedule. Is there a way to update the reminder schedule without cancelling the document? This would more user friendly for the sender and receiver of the document.
2 votes -
Prevent unintended over subscription
My enterprise has subscriptions to individual Creative Cloud apps (e.g. PhotoShop, Illustrator, InDesign, etc), as well as "All App" subscriptions (i.e. the entire Creative Cloud bundle), as well as Acrobat Standard, and Acrobat Professional. Adobe should provide me with alerts when it detects that a user is over subscribing. For example: (1) If a user is assigned an All Apps subscription, an alert should be raised it they are also assigned any other subscription. (2) If a user is assigned 3 or more individual Creative Cloud apps (excluding Acrobat) an alert should be raised since it is more cost effective…
2 votes -
Individual Creative Cloud subscriptions should be universal to every Creative Cloud product
For my enterprise I subscribe to multiple individual Creative Cloud products (for users who need 1 or 2 products only, since it is more cost effective than an All Apps subscription). I might have 9 of 10 PhotoShop subscriptions assigned, 10 of 10 Illustrator subscriptions assigned, and 11 of 10 InDesign subscriptions just assigned. That means I have to true up InDesign by 1 even though I overestimated my PhotoShop and am 'overpaying' until I am allowed to true it down. All individual subscriptions cost the same, so Adobe should allow me to transfer quantities between products (so I can…
2 votes -
[Bug] Adobe Acrobat/Reader changes font object when doing a signature which invalidates previous signature
We just notcied a strange behavior of Acrobat/Adobe Reader (DC 2019.021.20056) and found the root cause:
There's a generated PDF that uses standard fonts which are referenced through the AcroForm default resources entry, too. Strangely the font has a Name entry in its dictionary:
3 0 obj
<</Type/Font/Subtype/Type1/BaseFont/Helvetica/Name/F1/Encoding/WinAnsiEncoding>>
endobjWe add 2 signature fields with our own tool and certify/sign one field. This results in a valid document, which you can download here (https://customers.setasign.com/adobe/document-with-name-in-font.pdf). Do not wonder, there's really only a single line on the page.
When you open this document in Adobe Acrobat or Reader and sign…
2 votes -
New file
Fine
2 votes -
I need to disable to free trial screen. My office purchased this and now the free trial screen keeps coming up. I don't have time for this
Don't ever subscribe for the free trial. It will never leave you alone
2 votes -
Acrobat DC Standard shuts down unexpectedly
Worked fine until recently. If I try scanning, exporting or any major action it just closes. No error message. Running Win 10 Pro 1909 and Acrobat Standard 2015.006.30505. Went through all troubleshooting steps still ng.
2 votes -
Command Click Title Bar Finder MacOS
I've noticed that with recent updates to Adobe Acrobat DC that one can no longer Command-Click the title bar of the window to open the containing folder in Finder. This works for other apps. This is really useful when trying to find the file.
2 votes -
PDF pages will be hidden/show interactively
We are evaluating the PDF feature for our customer needs, the PDF document should be displayed only a few pages and rest will be hidden, there will be two buttons at the end of the document in displayed pages, 1) Accept 2) Reverse, if user click on Accept button, hidden pages will be displayed, when he choose Reverse, then an email notification will be sent to the document author. I found that Adobe acrobat supports Javascripts but we have difficulty to find the perfect solution for the above problem.
I want to achieve this by following steps.
1) While writing…
2 votes -
Organize Pages, Extract, no ability to type in desired multiple page range
Organize Pages, Extract, currently: no ability to type in desired multiple page range.
Currently you have to select the Picture Pages to get a Range selected.
Why can't you all make it available to type in our Multiple Page Range, too, in the Page # box?
This was a feature for a long time on the older version. It was much quicker & less errors to be able to type in my Page Range to Extract.
Thank you.2 votes -
Feedback forum is not structured, 5000+ items cannot be read in reasonable time. Better structure of subjects is urgent.
How to convert any document to PDF 1.4 ?
2 votes -
Barcode - QR Code - X Dimension - Larger than 0.04in
When adding a Barcode Field:
Barcode Field Properties > Options > Symbology: QR Code >
Decode Condition > Custom > X-Dimension:the size is unable to go beyond 0.04in ... my client wants a larger Barcode in the file. But with this limitation, I cannot meet their needs.
My suggestion is to allow any value.
2 votes -
Bring back the File Export User Interface = *.aaui
The Acrobat XI version before Acrobat XI Pro 2017 let the user export the current settings to a standard *.aaui file. That way, one could alter between preferences or GO BACK if a change was not working as needed/expected. It also allowed for exchange of settings between users if User B preferred concept used by User A ....
For the life of me I cannot understand why I found this previous request to be 'DECLINED' :
Declined by digvijay singh bisht (Software Engineer, Adobe) responded
Save Quick Tools settings
There also needs to be a way to save customize Quick…2 votes -
Text Box should have Opaque option - Transparent is imposed by default which allows Background image to be visible in text box
Add a feature to the Add Text function in Adobe Acrobat Pro DC so that a user can choose Opaque for a text box and avoid a Background image being visible through the text box. Also, the user should be able to choose a solid color to appear behind the text in the text box. This feature is so basic that it should have been in the product from the start. Photoshop Elements has had it for a long time!
2 votes -
Movable zero zero point in Acrobat
Just like it says in title. All other Adobe products have it. Why not Acrobat?
2 votes -
Permanent Toolbar Display and Features
Longtime Bluebeam User... How can you not have toolbars permanently accessible? Similarly, when you create "quick tools" and you use one how to the tool properties (colors, fonts, etc.) not show up when the quick tool is selected for use. After using this for the last month I realize it is not really competing in the same space as Bluebeam but these are some functional items that cause users to make 4-5 clicks instead of 1, on markups of large plan sets this can add a lot of time to the effort, reducing efficiency.
2 votes -
Bug: Images corrupted on converting to PDF from PowerPoint
See attached for the screen grab of corrupted image.
PowerPoint version 1902 / Office 365 / Windows 7
I cancelled the Acrobat subscription due to this bug, so recreating the problem on my side will be difficult.2 votesHi
Can you share a sample PowerPoint file where this issue is reproducible with us?
Thanks
Tanvi -
Adobe Acrobat Pro DC Needs File Management Chops
Adobe Acrobat Pro DC, unlike its vastly superior predecessor, Adobe Acrobat Pro XI, is extraordinarily poor in the file management window department.
The search functions are terrible, and it is not possible to sort documents by the various parameters. Nor does it 'remember' what folder you used previously, so that you are always having to search back through the folders to get to where you want to be. It's very hard to figure out where you are by looking at the top of the file folder screen. Basically what used to be a great UI, is horrible.
The idea is…
2 votes
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