13866 results found

1. Preflight marks multiply selected choices as syntax error

   I created a simple form with Acrobat DC. I marked as multiple select and in preview selected 2 items with control + click. The preflight syntax checker indicates the /V key as having a bad value. With reportlab I can create choices with /DV having multiple values. Those are also regarded as an error.

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2. How come recent files, don't actually show the most recent file?

   How come recent files, don't actually show the most recent file?

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   2 comments  ·  Other  ·  Delete…  ·  Admin →
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   Resolved  ·  digvijay singh bisht responded

   I am sorry for the inconvenience you are facing.

   You can see your most recent files when you click on home at top left corner and under Recent the recent used files are displayed.

   Hope this helps you.

3. Adobe Portal feature request

   Please add the ability to differentiate between ENGLISH and MULTILANGUAGE subscriptions on the Adobe Admin portal for each subscription/User. It is impossible to manage hundreds of subscriptions used over Europe without knowing who has an ENGLISH subscription and who has a MULTILANGUAGE one.

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   1 comment  ·  Installation and Licensing  ·  Delete…  ·  Admin →
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4. Acrobat DC menus SUCK! I HATE searching for commands for basic editing functions
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   0 comments  ·  Editing PDFs  ·  Delete…  ·  Admin →
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5. OCR DISTILLER

   Please provide an additional app similar to Acrobat Distiller but for OCR so it can become a drag and drop type of function for batch files.

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   0 comments  ·  Scanning and OCR  ·  Delete…  ·  Admin →
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6. Cannot use Page Up/Page Down Keys or Jump to Other Open Document

   I cannot get the Page Up/Down keys to work. I'm viewing a multi-page PDF in full page to flip through them and spot changes. I can't see an option to reset tools or select this as a transition option.
   Also, in all other Adobe products, you can hit Command+` to jump between open documents, but not in Acrobat.

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   0 comments  ·  Accessibility  ·  Delete…  ·  Admin →
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   Resolved  ·  AdminRachit Jain (Software Engineer, Adobe) responded

   Hi,
   Since I haven’t heard from you, I believe the issue is resolved. Feel free to contact us in future.

   Thanks
   Rachit

7. Add Digital Initials image

   Add ability to Digital Initials of using an image file instead, JUST like for Signature, please.

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   Need Info  ·  1 comment  ·  Security & Digital signatures  ·  Delete…  ·  Admin →
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8. Automatic bookmark building

   There should be a feature when editing PDFs to build bookmarks from headings/text format.

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   Resolved  ·  digvijay singh bisht responded

   Hi,

   Greetings!

   You can directly create bookmarks by selecting the text and pressing ctlr/cmd+b.
   The bookmark will be created with required heading or text.

9. "a file conversion is already in progress"

   TITLE:
   Saving PDF file from Word always results in "a file conversion is already in progress" error on a Mac.

   In Word the Acrobat ribbon's "Create PDF" button either does nothing when it is clicked or it results in "a file conversion is already in progress" error from Acrobat.

   STEPS TO REPRODUCE THE ISSUE:
   1. Open any Word Document
   2. Click Acrobat tab to see the Acrobat Ribbon
   3. Click "Create PDF"
   4. This opens the "Acrobat Create PDF" dialog box.

   "You can create high quality, rich and accessible PDFs using Adobe Create PDF cloud service.
   Click Yes to create a rich PDF using this service
   Click No to create a PDF without using this service"

   1. Click the the "Yes" Button.

   The first time you do this, nothing happens. The second time you do this it brings up this error message:

   "A file conversion is already in progress. Please retry after that conversion is completed"

   EXPECTED RESULT:
   It makes a PDF.

   OBSERVED RESULT:
   It does nothing or give me that error mentioned above.

   ENVIRONMENT (and conditions):
   Mac OSX Sierra 10.12.6
   License is an enterprise deal through our University that comes with Adobe CC and Acrobat DC

   I have tried docs with one line, and I have tried docs with multiple pages, it will be the same result on my Mac.

   I have trained about 25 people at my univeristy on this buggy product. This error happens on about 50% of peoples computers.

   Please, don't tell me to reinstall. This is a clean install.

   If I use the "Create PDF" button on my PC running Windows 10 it functions as expected. Most people at my University are on a Mac, so we can't just say use a PC.

   This is a very urgent issue to fix at my university because we need to make our PDF files Accessible. This bug pretty much means half the people who need to make an Accessible PDF file from word can't do it.

   TITLE:
   Saving PDF file from Word always results in "a file conversion is already in progress" error on a Mac.

   In Word the Acrobat ribbon's "Create PDF" button either does nothing when it is clicked or it results in "a file conversion is already in progress" error from Acrobat.

   STEPS TO REPRODUCE THE ISSUE:
   1. Open any Word Document
   2. Click Acrobat tab to see the Acrobat Ribbon
   3. Click "Create PDF"
   4. This opens the "Acrobat Create PDF" dialog box.

   "You can create high quality, rich and accessible PDFs using Adobe Create PDF cloud service.
   Click Yes to create… more

   2 votes

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   8 comments  ·  Creating PDFs  ·  Delete…  ·  Admin →
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   Under review  ·  pooja . responded

   Can you please let us know scenario you are using?

   Best Regards!

10. Need to click two screens to close one document

    I use Acrobat Standard DC v.2015.006.30417
    Each time I close a document, I get another screen which I then need to click on to close my document. I've seen, online, comments regarding a box, in General Preferences, that can be checked to eliminate this feature, but my version does not have the box.
    What can I do to stop this very annoying activity?

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    0 comments  ·  Commenting  ·  Delete…  ·  Admin →
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    Need Info  ·  Pratyush Dhoundiyal responded

    Hi Joel,

    Can you attach the screenshot of this additional dialog.

    Thanks

11. Always saves as a PDF Portfolio do not want this

    Every time i save a combined file, it saves as a portfolio. how do i turn that off.

    2 votes

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    16 comments  ·  Creating PDFs  ·  Delete…  ·  Admin →
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    Resolved  ·  mrraj@adobe.com responded

    Hi,

    Please follow below steps to Turn off portfolio PDF creation while combing:
    Launch Acrobat and goto “Tools→Combine App→Options (gear icon)”.
    Now under “Option” uncheck " Save as PDF Portfolio" and Ok.

    You are done, combine and get your desire result . Let us know if you face any issue.

    Thanks,

12. Crash when compressing PDF

    XI Pro crashes when you try to save as compressed PDF

    2 votes

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    Need Info  ·  digvijay singh bisht responded

    Sorry for the inconvenience caused to you. Kindly share with us your machine details and Acrobat version.
    Also are you facing this issue with a particular document.

    or this is a generic issue.
    Also can you please share with us some sample files

13. Adobe Digital Edition

    This is not about Adobe Reader it is about Adobe Digital Edition. As there is no entry for ADE I chose the first one on the list and hope that a category for the ADE is created.
    
    The problem is that Adobe Digital Edition is a Digital Reader and that you can't actually read your books through loss of access to the file or it appears that way. I assumed it was this as I cannot access your file either so assumed there would be nothing wrong with that file. I am using it through my council library membership which uses Borrowbox for E-material. It was working perfectly everyday for about two weeks until yesterday when I received the following message. (See attachment) I am unable to find a fix for this on the internet. I also cannot use another program as the link from the library is .acsm. Interestingly I can still download (the link is there) but cannot 'add to library'. I cannot return the book to the library either. I am running Windows 7.

    This is not about Adobe Reader it is about Adobe Digital Edition. As there is no entry for ADE I chose the first one on the list and hope that a category for the ADE is created.
    
    The problem is that Adobe Digital Edition is a Digital Reader and that you can't actually read your books through loss of access to the file or it appears that way. I assumed it was this as I cannot access your file either so assumed there would be nothing wrong with that file. I am using it through my council library membership which… more

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    1 comment  ·  Other  ·  Delete…  ·  Admin →
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    Resolved  ·  amukherj responded

    I am assuming your concerns have been resolved. Let us know otherwise.

14. Bug? Acrobat doesn't support .ai files in Combine feature on PC but does on MAC.

    I'm on MAC and I'm used to seamlessly combining .ai files into a .pdf easily with the Combine feature in Acrobat. Some of my peers would benefit from this greatly also but they are on PC and it appears on PC Acrobat can open and view .ai files but it will not acknowledge .ai files in the Combine feature. This feels like an oversight or bug since it clearly works fine on MAC. Can we please have equal support for this on PC as well? It makes it much easier for creatives to work smoothly with other areas of the business and enables non creatives to utilize these files easily for meetings instead of needing the creatives to make special versions of their work meant just for presentations etc.

    I'm on MAC and I'm used to seamlessly combining .ai files into a .pdf easily with the Combine feature in Acrobat. Some of my peers would benefit from this greatly also but they are on PC and it appears on PC Acrobat can open and view .ai files but it will not acknowledge .ai files in the Combine feature. This feels like an oversight or bug since it clearly works fine on MAC. Can we please have equal support for this on PC as well? It makes it much easier for creatives to work smoothly with other areas of the… more

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    3 comments  ·  Creating PDFs  ·  Delete…  ·  Admin →
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    Under review  ·  AdminTanvi Rastogi (Lead Software Engineer, Adobe) responded

    Hi

    Thanks for your feature request.
    I am not sure how you are able to combine .ai files on Mac using Acrobat as we do not have this support neither for Windows nor for Mac for .ai files.
    However, we have taken your feature request. It is under review.

    Thanks
    Tanvi

15. Program Closes Adobe Acrobat DC has stopped working

    I will be in the middle of a project and this comes up...

    Adobe Acrobat DC has stopped working

    A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. If this happens, I am going to stop paying a monthly fee and discontinue services. HELP

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    Need Info  ·  digvijay singh bisht responded

    Sorry for the inconvenience caused to you. Kindly share with us specific details of the issue you are facing

16. Need pressure sensitive inking
    2 votes

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17. Bug Report - Acrobat DC opens, but nothing shows.

    When opening Acrobat DC on Mac OS (High Sierra 10.13.3) the icon 'bounces' in the dock, shows that it's open, then is unusable. If I click the icon in the dock, nothing happens. If I control-click, and select 'Show All Windows', a blue halo appears where an application screen should be, but there's nothing there. When selecting a PDF to open, if Acrobat is 'open' nothing happens. If it is not, it goes through the normal startup with the bouncing icon in the dock, then nothing happens. I have uninstalled and reinstalled the app a few different times now, as well as rebooted the Mac multiple times (both before and after a clean install). Any thoughts on why this is happening, or how to fix it?

    Some system info:
    - iOS High Sierra 10.13.3
    - 2016 MacBook Pro 13-inch
    - 2.9 GHz Intel Core i5
    - 8 GB 2133 MHz LPDDR3
    - Intel Iris Graphics 550 1536 MB

    When opening Acrobat DC on Mac OS (High Sierra 10.13.3) the icon 'bounces' in the dock, shows that it's open, then is unusable. If I click the icon in the dock, nothing happens. If I control-click, and select 'Show All Windows', a blue halo appears where an application screen should be, but there's nothing there. When selecting a PDF to open, if Acrobat is 'open' nothing happens. If it is not, it goes through the normal startup with the bouncing icon in the dock, then nothing happens. I have uninstalled and reinstalled the app a few different times now, as… more

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    1 comment  ·  Installation and Licensing  ·  Delete…  ·  Admin →
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18. Disappearing Text

    After editing a large pdf file and saving it, upon re-opening, text has disappeared. Please see the attached file and advise. This appears to be affecting the Title pages, not imported ones. PLEASE HELP!

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    0 comments  ·  Editing PDFs  ·  Delete…  ·  Admin →
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19. how do i get my dc pro onto my ipad pro

    how do i get my dc pro onto my ipad pro

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20. How can I look at previous versions of a PDF in Adobe Acrobat Pro DC?

    I am trying to move my colleagues away from .docx to .pdf. Unfortunately we often have to review older version of a file that has been modified. How can we do this in DC? Can we?

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    Need Info  ·  1 comment  ·  Commenting  ·  Delete…  ·  Admin →
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