13697 results found
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Acrobat crashes after transparency flattening
When first applying a hairline fix in Acrobat (all lines below 0,25 pt to 0,25 pt) and then flattening transparency in Acrobat using the transparency flattener, Acrobat crashes. I see the progress bar going to 100% and then Acrobat crashes without any error.
BUT... if I skip the hairline fix step, then Acrobat flattens the file without problems. So there must be something with the hairline fix that causes the transparency flattener to crash.
Using Acrobat Pro DC 2017.012.20098 on Mac.
Example files in attachment.
File ...WITH... crashes while flattening.
File ...WITHOUT... flattens fine.2 votesWe apologise for the issue you are facing. Yes, the crash is reproducible. We will investigate this and revert back.
Thanks,
-Amboo -
Compare Documents function not catching noticeable document changes
Bug report: Acrobat Pro Compare documents is missing noticeable changes from the old document to new document using the "Reports, spreadsheets, magazine layouts" option.
Can be reproduced by using the Compare Documents feature and comparing an older document to a newer document.
Version: 2015 Release (Classic) 2015.006.30355
OS: Windows 10, Windows 7, Server 2012R2Expected Result: Compare documents feature should catch noticeable changes in the document from the old document to new document.
I attached a screenshot of an area missed by the compare feature (highlighted in red circle), if needed I can provide the 2 documents used to compare.…
2 votesHi Ryan,
We have escalated the issue to our engineering team. We are looking into the issue and will update you.
Regards,
Adobe Acrobat Team -
send for signature is not working
This should work and has in the past - why not now?
2 votes -
How to show CSS gradient background from HTML to PDF using Acrobat?
We want to create a PDF file from local HTML files.
It can show gradient background if we save PDF by using printing function in browser.
However, It doesn't works when created in Acrobat.
We don't want to use printing function to create all PDF files, due to there are many pages waited to be converted.
The gradient background are written in CSS.
Could we have a solution?
Tks.
2 votesHi
We have taken this as a feature request.
Thanks
Tanvi -
Soft and hard hyphens in German text
German, as we know, is a language with some very long words. Therefore it is very common that words will be automatically split across lines, using what we used to call a "soft" hyphen. When exporting a PDF in German to a Word document, this "soft" hyphen is not distinguished from a "hard" hyphen (i.e. one which is produced by a key-stroke (as in the hyphen used just then).
I was asked yesterday to "Compare" a revised document in German (submitted as a pdf) with a former version in Word, and submit an estimate for updating the English translation. The…2 votesNeed Info
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copy and paste with different names
When you have to resize a field such as a check box, it is more efficient to do a copy and paste. However, it is a pain to have to go back and edit each and every field with a unique name. This occurs because your paste autopopulates the name field with the same name. This feature should be able to be turn on or off as needed.
2 votesClosing this for now until we have further info on the request.
Can revisit later -
Your message
I have Adobe Acrobat Pro on basis of monthly payment. Today I receive a note: "You have seven days left...)".
2 votesMarking this issue as resolved as there is no response from the user.
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For a new feature request
More Flexibility in Find and Search. For text and for linked images.
Currently you are limited to find one word at a time and this is linked to UK or US dictionary spellings
In the future, you could add multiple words and can be linked to a predetermined list of spellings you had set up.
Ideally, if you wanted to find images linked to a predetermined list of file names.
2 votes -
Some stamps disappear when you apply redactions
Occasionally after defining text to be redacted and assigning a stamp notation beside it, when you apply the redaction some of the stamps disappear. It is not consistent and very random. It's not all the same stamp or in the same place on the page. They just don't all make it to the redacted version. Help!
2 votesOur team is looking into it and will get back to you shortly.
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Undocumented feature
Despite the submitForm page in the JavaScript API not mentioning the possibility of using a UNC, based on the behaviour of Acrobat Distribution Wizard I decided to test using a UNC instead of a URL by including the following line in my script associated to the MouseUp event of my custom submit button:
this.submitForm({cURL:"//SERVER/SHARE/", cSubmitAs:"PDF"});
To my satisfaction, everything worked as I suspected.
The following line also worked:
this.submitForm({cURL:"smb://SERVER/SHARE/", cSubmitAs:"PDF"});
So this seems like an undocumented feature btw pretty useful for small businesses which in general outsource their web services but mantain an onsite file server.
2 votes -
2 votes
By default auto-update feature is turned ON, but you can infact turn it OFF.
http://www.adobe.com/devnet-docs/acrobatetk/tools/PrefRef/Windows/Updater-Win.html?zoom_highlight=updates#idkeyname_1_20396Let us know if it solves the issue.
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Drawing on PDFs
As a student, I love adobe acrobat. I use many PDFs for research projects, and need to draw lines easily and do some equations using my touchscreen. It would be great to have a pen in the quick access tool bar, instead of having the bulky comment tool bar on top. Maybe i'm missing the option, but I'd love to see this. A competitor to one note?
2 votes -
Ctrl-F feature broken in new update
When perusing a PDF file, using the Ctrl-F feature to search the file for a word or phrase causes the entire program to shut down completely. Started on new update yesterday for the PRO DC Version 17.012.20098 update.
2 votes -
Open a file
I am able to Open a File function, but once I email it for testing when the receiving user would like to open the file, they are unable.
How do I get the file with the form?
2 votes -
mailto
Adobe Acrobat XI Pro mailto link opens IE first and then Outlook 2016. Default program for mailto protocol is set on Outlook 2016 and Adobe Acrobat Reader DC opens mailto link on Outlook 2016 only.
Reset Acrobat XI Pro did not resolve the issue.
Please assist on rectifying this.
2 votes -
it keeps crashing on my mac and its the newest version of Acrobat Pro
whenever I add rich media to a PDF, Acrobat Pro DC keeps crashing making it useless. and annoying as I just bought it so it's the latest version.I have a 2016b mac book air. help!
2 votesApologies for the trouble, can you provide some sample rich media PDFs with which you are facing this.
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BUG: sort comments by author not showing all
When I sort comments by author, then try to select all comments by one of those authors, I am unable to select all of them, only a portion. It looks like it grabs them all, but if I change the properties, then look at the sort again, it shows only a portion changed and the others still have the old properties.
2 votes -
Too many similar products - very confusing.
I don't understand the differences between Acrobat Pro, Acrobat DC and other (maybe?) similar products. I get confused over which features I have. I’m not even sure which license I have, because I used to have Acrobat X Pro, then I was upgraded to DC without knowing how or why or being given a choice or understanding what that meant. I’ve now had DC for quite a while, but when I logged into a different device, it wanted me to buy a license.
Please straighten all this out and explain it so we can all understand what we have and…
2 votes -
adobe sign android no internet connection
everytime i use my credentials to sign in before i can type my password, it says there is no internet connection and asks me to retry
2 votes -
Sanitize
Issue: The Sanitize function does not work in Adobe Acrobat Pro 2017 Desktop (purchased March 2017).
2 votesMarking this issue as resolved as there is no response from the user.
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