13509 results found
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The document has been changed since it was created and use of extended features is no longer available
I have filled up a form using Foxit Reader. When I tried to open the form with Adobe Acrobat Reader DC I got error "The document enabled extended features in Adobe Acrobat Reader DC. The document has been changed since it was created and use of extended features is no longer available. Please contact the author for the original version of this document".
I tried some other PDF programs, no issue when opening this form.
2 votes -
There was a problem reading this document (109)
I have filled up a PDF form using Foxit PhantomPDF. I modified the form using Adobe Acrobat DC and when I tried to save the form, I got error "The document could not be saved. There was a problem reading this document (109)" and I was not able to save the modified form.
2 votes -
BUG: multiple actions assigned to keyboard shortcut ~
Currently, typing ~ is assigned in Acrobat to BOTH "insert text at cursor" AND "output preview." It is completely unpredictable which action will result when I type ~.
I need to be able to bring up the "insert text a cursor" function without having to mouse all over the place.
Please fix this bug.
2 votes -
Acrobat Standard XI. The 3 step rotate page system is clunky.
Would like to have the "rotate left" and "rotate right" buttons available in Acrobat Standard XI. The 3 step rotate page system is clunky.
2 votes -
Better update UX
Acrobat will sometimes generate a pop-up that says "Update completed!" with two options: "Restart Now" and "Cancel". Naturally, I assumed that "Restart Now" meant restart Acrobat. Because that's what it means in every other application on my computer, from Firefox and Chrome, to Intellij, to Microsoft Word, to Steam, and so on. In reality, that innocuous looking button immediately restarted my entire computer, without any sort of warning or confirmation prompt. I've twice lost work (from other applications, like my web browser) because I forgot that in Adobe's world, a user is going to want to immediately restart their entire…
2 votesHi,
Thanks for your suggestion. This is being worked upon to reword this dialog and button labels.
Thanks,
Karan -
In output preview the separations still view in CMYK when only one colour is selected. So you can't see the seperate plates in Acrobat.
In output preview the seperations still view in CMYK when only one colour is selected. So you can't see the seperate plates in Acrobat. I had to use Acrobat XI Pro to view the separations.
MacOS
2 votes -
Acrobat Pro XI crashes during scan
A patch is urgently needed for Adobe Acrobat Pro XI and DC to overcome Windows' misbehavior vs. Acrobat after the latest update. Acrobat crashes during scan under Windows 10 latest update, often when one scans the first page, but sometimes only after one page or maximum two. I verified that by installing a fresh Windows 10 Enterprise, checked that Acrobat works; then Windows 10 was updated to the latest version and Acrobat scan stopped working on TWO different computers.
2 votesWe are glad to hear that the issue is resolved. Please get back to us if you face any other issue.
Thanks. -
Estou para comprar o Adobe Acrobat Pro DC e experimentei a versão gratuira, mas para minha surpresa não tem como acessar o ENVIAR E RASTREAR
Estou para comprar o Adobe Acrobat Pro DC e experimentei a versão gratuira, mas para minha surpresa não tem como acessar o ENVIAR E RASTREAR. Na versão vendida tem esse dispositivo?
2 votes -
Document not opening
Document I want to sign is not opening (Page is showing as opening but does not) due to a table format in the document. If I remove the table the document opens and I am able to sign.
2 votes -
Bug Report: Comment Descenders Cut Off
The bottom edge of the comment pop-up window is measured from the letter baseline rather than the bottom of the descenders. This cuts off typographical descenders and inhibits quick reading of comments.
2 votes -
After MacOS Sierra 10.12.6 upgrade can no longer use Adobe Acrobat DC
Upgraded to the MacOS Sierra 10.12.6 and can no longer open any documents in Adobe or open Adobe Acrobat at all.
2 votesMarking this issue as resolved as there is no response from the user.
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Acrobat Pro Installer should identify error cause
Downloaded Adobe Acrobat Pro v. 17 purchased via order 142075619 on a MacPro desktop running OS 10.9.5 (Maverick). I used the serial number posted. Near the end of the installation process it says that it cannot be completed because of an error. But it does not explain what error it is. Checked disk for permission problems, tried again, same error. I am at a loss because the installer does not identify the error.
Please advice how to proceed.2 votesMarking this issue as resolved as there is no response from the user.
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Found Hang in Acrobat Send File function with current version of Outlook
Hi, I found a hang in current release Adobe Acrobat DC (2017.012.20095) when working with Microsoft Outlook on the Mac OS X. I've reproduced on two different Mac models with different versions of the OS. (10.12.6 and 10.12.4) and different versions of Outlook (15.37 and 15.28). This started happening very recently so the problem has to be in a recent update and I think it is because we upgraded Acrobat to the latest on the effected machines.
Steps to reproduce primarily setup related. We heavily use the Share menu so that we can mail PDF files quickly as they are…
2 votes -
you should give users the ability to choose the page dimensions they want to insert when they use the Insert Page command.
you should give users the ability to choose the page dimensions they want to insert when they use the Insert Page command.
2 votesHi Ken
You can change the page dimensions after inserting them. You need to simply select the pages and go to ‘Set Page Boxes’ option under ‘More’ in the Organize Pages app.
Please let us know if this works for you.Thanks
Vivek -
Adobe Sign Cannot Send Docs 8/18/17
Adobe Sign is not working 8/18/17 for sending any documents. We have tried sending from multiple accounts and a variety of different documents. We have tried using the workflows and just the Send button. It gives back this message: Adobe Sign was unable to create your agreement because the document could not be thumbnailed. Please let me know you need more information.
2 votes -
EDit PDF popup
Each time I open a pdf document sent to me by my publishers, a pop-up dialbox comes saying EDIT PDF with the option ADD I don;t want this; besides, it costs money, I'm broke. How can I get rid of this unsolicited horesment? no unsubscribe!
2 votes -
Trying to register my legal copy of Acrobat DC Pro
Trying to register my legal copy of Acrobat DC Pro
2 votesMarking this issue as resolved as there is no response from the user.
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An error occurred while trying to create a mail document. Adobe Acrobat is unable to complete your request.
An error occurred while trying to create a mail document. Adobe Acrobat is unable to complete your request.
--this is the error message coming ups when i try to email pdf doc opened within Adobe PRO Dc program2 votes -
Combine Files should sort the file names with numbers numerically not alphabetically
When I use the Combine Files feature with files named with numbers, they are sorted alphabetically rather than numerically.
For example, instead of getting a file sorted:
1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, etc.
I get this sorting:
1, 10, 11, 12, 2, 20, 21, 22, 3, 30, 31, etc.2 votesHi Michael
Can you try changing the View to Thumbnail View instead of List View while doing Combine?
In that view, you can select multiple files, drag and drop files or reorder as per your need.Thanks
Tanvi -
Bug: Unable to Open a pdf while mid-saving another.
Problem: I am unable to open a pdf (from hard drive i.e. desktop) while I am in the 'save as' menu for another pdf file.
Reproduce:
1. Opened an pdf from Microsoft Outlook.
2. Went to file > "save as'
3. Used windows explorer to open another pdf that was saved on windows cloud storage.
4. Unable to open second pdf file.Environment: Windows 7; Adobe Acrobat Pro DC 04581.
Expected Result: I should be able to open the second pdf file
Observed result: Unable to open second pdf file
Bonus: Results occurred once I was out of the 'save…
2 votes
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