13482 results found
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Protected PDF
Currently, if you PDF a document and added the current Protection features in order to stop it from being converted back to Word. You can actually upload it to many PDF to Word converters on the internet and it will convert the PDF document back to Word without asking for the password. So a better security feature is needed. Especially for company sensitive documents that I want to PDF, protect and stop anyone from converting back to word.
2 votesDear User,
While implementing password protection, Acrobat warns user that ,third party apps may not honor the permissions that are being set on the file. Please open the file in Acrobat/Reader itself to honor the permissions.
Or you can protect the document with certificate . -
Crashes trying to bring panels to second monitor.
Acrobat DC on an iMac with 4k retina display with a second monitor attached.
When I try to bring a panel, such as the Pan & Zoom panel, onto the second monitor, first of all, it doesn't show up on the second panel. I moved it off the first monitor and the part that should show up on the 2nd monitor doesn't show up.When I move the pane fully onto the 2nd monitor, instantly Adobe Acrobat DC crashes.
2 votes -
File not viewing correctly in Acrobat XI
When opening certain pdf files, the screen preview is not correct. The background "disappears". Sometimes though, the background will still print but sometimes it does not. I am on Mac in system Sierra and have tried these files on multiple computers including a pc, with extensions off etc. and always that same result. What I see is not what I get. If I place the pdf file in InDesign it will preview correctly and also export correctly so something InDesign does corrects the problem. I am attaching a file to demonstrate the issue.
2 votes -
Upload from OneDrive
For AdobeSign allow users to upload documents from Onedrive.
2 votes
Amboo Srivastava
responded
Thanks for raising a feature request.
We would forward it to the management and let you know whenever we add this support.Thanks,
-Amboo -
The **** popup ad window
Get rid of it!!!!!!!!!!!!
2 votes -
2 votes
We are looking into this problem. Are you getting an error while converting from PDF to docx (no docx created?), or the file content in docx file after exporting from PDF is incorrect? Please elaborate on the exact issue you are facing.
Also, please share the version of Reader/Acrobat you are using. You will find the version number under Help→Adobe Adobe Acrobat…
Thanks,
-Amboo -
Fullscreen Mode bug on Mac
When I open a file and go into fullscreen (e.g. by clicking the green expand button in the corner) the screen changes as expected. Then if I switch screens and return back to my fullscreen view the screen is no longer filled with the application but instead I get the regular size and black bars on top and bottom.
2 votesHi,
Good to hear that.Let me know for any other concerns,
-Ayush
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Bug - Acrobat Preflight Fixup Transparency Flattening introduces extreme JPG artifacts
When using the Flatten Transparency Preflight Fixup, transparent images that are flattened are heavily compressed, introducing extreme JPG artifacts and banding in smooth gradients.
This does not match flattening out of Indesign or Illustrator or using the Flattener in the Acrobat Print Production tools. We would expect to get the same results with the Preflight fixup that would be produced with other flattening methods.
See attached with examples of original unflattened art, art flattened with Acrobat Print Production and Acrobat Preflight fixup.
Preflight produces a severely degraded image with visible banding and large artifacts that aren't visible on the other…
2 votesThanks for reporting the issue. Our team is looking into it.
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CREDIT CARD REGISTRATION PROCEDURE
THE BUG IS THAT THE CREDIT CARD REGISTRATION PROCEDURE CANT ACCEPT MY POSTAL CODE 16777 FROM GREECE AND I CAN'T FINISH THE PROCESS.
THANK YOU
ATHANASIOS ZAFIRIS
2 votes -
Problems with Icon Rendering on Folder-Level Javascripts in Acrobat DC
My folder-level javascripts place icons on the toolbar using an iconstream. These exact scripts have worked in every version of Acrobat and Reader I have used for several years on both PC and Mac platforms.
In Acrobat DC, the icons behave erratically, sometimes rendering appropriately and sometimes only showing the red Lego-like shape icons rather than the true icon.
The scripts still function properly when invoked by clicking the Lego-like shape icons, but the lack of the scripts' appropriate icons decreases their effectiveness.
I have removed the folder-level scripts, restarted the system and Acrobat and then re-installed the scripts with…
2 votesHi,
Thanks for confirming that the issue is now solved for you.
Let us know for further concerns here.
Thanks
Ayush -
When I opened Acrobat DC a few minutes ago, a popup about integration with Microsoft Office hijacked the app for several seconds
Steps to reproduce:
Opened Acrobat DC --- a popup about integration with Microsoft Office appeared.Environment: MacOS 10.11.6, Acrobat DC 2017.009.20044
Expected result:
I should be given immediate access to the Close button or the Continue button.Observed result:
The popup hijacked the app, with a spinning beachball cursor, for several seconds - at least 10 seconds. This is not the only performance issue I've seen - I've reported others that still aren't fixed. It all ads up.2 votes -
https://www.consumeraffairs.com/computers/adobe.html
https://www.consumeraffairs.com/computers/adobe.html
Adobe needs to read and rect to this.
2 votes -
I downloaded the DC Pro update and it said that if I opened the download it would damage my computer. Why am I downloading your updates?
Why does it say the update could damage my computer. I am sick of seeing update notifications and then after downloading the update it says this could damage my computer. Get your act together and stop doing this to your customers.
2 votesMarking this issue as resolved as there is no response from the user.
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Direct ink feature available in student/teacher version of adobe acrobat pro dc
I had been using the trial version for Adobe acrobat pro dc and really liked the feature where when i was using the program on my surface pro it automatically detected that i was using the microsoft pen and i could just write on the pdf's. I purchased the student version of the program and when i went to do the same thing and it did not work. I contacted your customer service and the person said the feature was not available on the version i purchased and that i would have to buy a subscription to get that feature.…
2 votes -
cannorrt ever sign in no matter what so credit card stays here with me./over and over again
no way to ever sign in it is like a dummy.
2 votes -
actions on Acrobat Pro
I have to put watermark (my logo" on jpg files in a folder and then save new files to another folder; with an action doing:
- add watermark (my logo)
- save in a folder (same name+export as jpeg)
Compared to the version 7 (I used it until yesterday) it is much slower and works worse because to avoid having to close hundreds of pdf files (which are created do not know why) I had to add the action "do not save": note that one pdf always remains open to close at the end anyway.
This is on Windows 102 votes -
Acrobat crashing in Sierra 10.12.4
Freezing on opening a PDF. Force quit is not working. Cannot restart or shut down computer.
2 votes -
"Copy Image" or "Save Image as..." don't work correctly for one specific image in my file
I use Acrobat Version 2015.023.20070 on Windows and the functions "Copy Image" and "Save Image as..." - when selecting an image inside a pdf - work correctly in all cases so far, except:
Except for this specific diagram image at the bottom of the pdf slide attached, where the result is just a distorted part of the original image. I can reproduce the results. Note that if I use "Save Image as..." the resulting file is different from what I get when I use "Copy Image" and paste it into MS Word or MS Paint or Photoshop.
This pdf slide…
2 votes -
Can't BUY, CHILE is not in country list!
Trying to buy Acrobat DC Pro, But I can't BUY, because CHILE is not in country list!
2 votesSorry for the inconvenience, we have raised this internally and will get back to you in case of any update.
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Inability to unsubscribe
My idea is an automated system to stop overcharging and continuing monthly billing when a customer uninstalls Acrobat Pro from their Creative Cloud. Although I don't have it Acrobat Pro installed on any system I continue to be charged. As a loyal customer I would love to see this work properly so that I don't need to waste my time hunting for the money that is being removed from my account.
2 votesTo Cancel Acrobat subscription, see if this helps : https://helpx.adobe.com/in/document-cloud/kb/cancel-subscription-acrobat-online-services-dr.html
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