13696 results found

1. Please provide a copy of Adobe Terms of Use in PDF

   The Terms of Use of Adobe products is covered at https://www.adobe.com/legal/terms.html
   Please also provide this in PDF format, and place that on the internet also, and provide a link to the PDF copy on your various websites. Thank you. This request is made 2021-06-04.

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   2 comments  ·  Installation and Licensing  ·  Delete…  ·  Admin →
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2. Adobe Pro keeps deleting radio button name

   Version and system information at the bottom.

   Here's a potential bug that I found:
   1. Change a radio button name.
   2. Save and close the PDF.
   3. Reopen the PDF.
   4. Observe that the radio button name is missing.

   This is driving me crazy because I have validation set up to make sure all the form fields are filled in properly. I can't do that if the radio button name is missing.

   Adobe Pro:
   Architecture: x86_64
   Build: 21.5.20058.441104
   AGM: 4.30.107
   CoolType: 5.14.5
   JP2K: 1.2.3.48698

   Computer:
   Model Name: MacBook Pro
   Model Identifier: MacBookPro15,1
   Processor Name: 6-Core Intel Core i9
   Processor Speed: 2.9 GHz
   Number of Processors: 1
   Total Number of Cores: 6
   L2 Cache (per Core): 256 KB
   L3 Cache: 12 MB
   Hyper-Threading Technology: Enabled
   Memory: 32 GB
   System Firmware Version: 1554.140.20.0.0 (iBridge:18.16.14759.0.1,0)

   Version and system information at the bottom.

   Here's a potential bug that I found:
   1. Change a radio button name.
   2. Save and close the PDF.
   3. Reopen the PDF.
   4. Observe that the radio button name is missing.

   This is driving me crazy because I have validation set up to make sure all the form fields are filled in properly. I can't do that if the radio button name is missing.

   Adobe Pro:
   Architecture: x86_64
   Build: 21.5.20058.441104
   AGM: 4.30.107
   CoolType: 5.14.5
   JP2K: 1.2.3.48698

   Computer:
   Model Name: MacBook Pro
   Model Identifier: MacBookPro15,1
   Processor Name: 6-Core Intel Core i9
   Processor Speed:… more

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   0 comments  ·  PDF Forms  ·  Edit…  ·  Delete…  ·  Admin →
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3. Option To Delete Original File After Splitting

   An option to delete the original file after splitting it into individual files would save time. Every time I split a PDF, I then have to go and delete the original file. On top of that, if I have split a PDF using 'top level bookmarks' Acrobat asks me if I want to save the file when closing it. So there are 2 steps that could be avoided by setting one option 'delete original file after splitting'.

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4. Can't Signin/Signout of Acrobat DC Pro

   This is a bug report, no a feature request or idea. Asking people to clear cookies & cache is a productivity nightmare. I don't even know if that will work. For whatever reason, Adobe logs me out and won't allow me to log back in. It says my subscription has expired when it hasn't; verified in a support chat. I can do so for the Adobe website, but not the interface that opens PDF's nor the cloud for Adobe. Clearing cache & cookies causes me to have to log back into too many websites I do business with or pleasure and is causing too much extra overhead of time. I belong to way too many websites for that to be the only option. Why not clean up whatever is going on that pushes us out of the system? The 'Sign In' button inside the interface does nothing at the moment and I have to operate Offline. The interface says I'm logged in, but when I try to logout, I get the same connectivity error from inside this product. What does this have to do with my browsers? Tech support personnel are reading scripts that tell us to do things that only cause more of a headache and don't solve the problem. I have repaired the installation to no avail. It's still forcing me to use it in Offline mode. FIX THIS!

   This is a bug report, no a feature request or idea. Asking people to clear cookies & cache is a productivity nightmare. I don't even know if that will work. For whatever reason, Adobe logs me out and won't allow me to log back in. It says my subscription has expired when it hasn't; verified in a support chat. I can do so for the Adobe website, but not the interface that opens PDF's nor the cloud for Adobe. Clearing cache & cookies causes me to have to log back into too many websites I do business with or pleasure… more

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5. How to remove the black village from scanners

   If you are scanning a document, with many pages, you do not lower the scanner lid (to speed up scanning), but this causes a black stripe to form at the edges of the text. Now you can select the text and images excluding the black border; If you want to obtain a document with the same format, for example an A5 (without black borders) this is not possible with this program, because if you report it in A5 format, the black border is revised. It should be easy to delete the outside of the selection. Sincerely

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   0 comments  ·  Scanning and OCR  ·  Delete…  ·  Admin →
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6. Improve options for user review and correction of OCR

   The user review feature of OCR allows limited correction of Acrobat's low-confidence recognition instances. After--or separate from--that process, users should be allowed to correct any recognized text--often, even when using the review feature, words are broken up, making search difficult. Users should be able to combine or split Acrobat's character groupings--to separate or connect those text blocks to match the word / sentence structure for proper searching. Basic Machine Learning (and even decades old OCR) used dictionary matching to help assess the probability of correct interpretation--this also should be able to determine that "correction" is a more likely translation than "cor" "rection". Even if it didn't users, should be able to link the two to one word--or split "userreview" to "user" "review". (Hypothetical examples but very similar to actual document translation at 300ppi high-contrast, high quality, black and white, no background.)

   The user review feature of OCR allows limited correction of Acrobat's low-confidence recognition instances. After--or separate from--that process, users should be allowed to correct any recognized text--often, even when using the review feature, words are broken up, making search difficult. Users should be able to combine or split Acrobat's character groupings--to separate or connect those text blocks to match the word / sentence structure for proper searching. Basic Machine Learning (and even decades old OCR) used dictionary matching to help assess the probability of correct interpretation--this also should be able to determine that "correction" is a more likely translation than… more

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7. Exception processing message 0x0000139 - unexpected parameters

   I'm unable to write or delete text from any pdf's as it gives me this error or a multitude of other named errors.

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8. Adobe Identify Management issue "Need Admin Approval"

   Getting Adobe Identify Management issue "Need Admin Approval"
   Install was successful but when signing in, I am getting this error

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9. XFA - based forms support

   XFA based PDF forms are not supported in Browser that is what we heard from Adobe support. We would like to create a Design change request for Adobe cloud. When we open any XFA based PDF form from sharepoint site, Adobe cloud should trigger the file to open in client application. (Adobe reader etc)

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10. Contact apple Support and Customer Service Phone Number

    Find the Apple Support phone number for your country if you live outside the US Visit and select between the United States and Canada, Latin America and the Caribbean , Europe, Africa, Asia-Pacific, or the Middle East. Select your country from the list and dial the number on the list to connect with a specialist. [5]
    For example, if you live in Latin America and the Caribbean, call 1-888-570-1595.
    You must be located in the country you are dialing to to complete the call.
    If your country is not listed, try the online chat feature instead of phone calls.

    Start a chat session with Apple Support to discuss repair needs online. Visit https://getsupport.apple.com/ and click on your product. If prompted, select your specific device and click on a topic for help or search for your own topic.

    Select your product from Mac, iPad, iPhone, Apple Watch, Apple TV, Music, Billing and subscriptions, Apple ID, Apps and software, or more.

    Topics for Mac support include Startup or Power, Internet and Connectivity, Installations and Updates, Mail, Hardware Issues, Apple ID and Password, Printing and Scanning, to name a few.
    https://sites.google.com/view/customer-service-help-center/contact-apple-support-and-customer-service-phone-number

    Find the Apple Support phone number for your country if you live outside the US Visit and select between the United States and Canada, Latin America and the Caribbean , Europe, Africa, Asia-Pacific, or the Middle East. Select your country from the list and dial the number on the list to connect with a specialist. [5]
    For example, if you live in Latin America and the Caribbean, call 1-888-570-1595.
    You must be located in the country you are dialing to to complete the call.
    If your country is not listed, try the online chat feature instead of phone calls.

    Start… more

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11. Netgear Router login not working

    Why is the Netgear router login not secure?
    The web access of a Netgear router is encrypted with HTTPS (Hypertext Transfer Protocol Secure) to keep the functions of the router secure. When you try to access the login page of the Netgear router, the browser prompts you to verify if the router is secure. The router's self-signed certificates encrypt the data transferred in the domain. When self-signed certificates are present, the router's web access is not secure.

    In Google Chrome:
    Open the Google Chrome browser on your computer and visit the login page of the Netgear router.
    If the security message appears, the connection is not secure or private. Now, select Advanced and then select Continue.
    Choose the unsecured Netgear website.
    Once the router's login page appears, enter the username and password. The default username of the router is "admin" and the password is "password".
    In the address bar, click the red alert icon next to "Not secure."
    On the next screen, select Certificate (invalid), click the Details tab, and choose Copy to file.

    How to find the router login for a Netgear router
    NetGear uses a few different login combinations for its routers. The full list is available here, but we'll give you the gist:

    If you are using a Comcastrouter, try username "comcast" and password: "1234"
    If that doesn't work, try using the combination of "administrator" and "password"
    Alternatively, you can use the password "1234"
    Some routers don't use a username and some don't use a password, so leave one of the boxes blank and try the combinations mentioned above.
    https://www.not-working.co/netgear-router-login

    Why is the Netgear router login not secure?
    The web access of a Netgear router is encrypted with HTTPS (Hypertext Transfer Protocol Secure) to keep the functions of the router secure. When you try to access the login page of the Netgear router, the browser prompts you to verify if the router is secure. The router's self-signed certificates encrypt the data transferred in the domain. When self-signed certificates are present, the router's web access is not secure.

    In Google Chrome:
    Open the Google Chrome browser on your computer and visit the login page of the Netgear router.
    If the security… more

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12. Fill & Sign Commenting

    I have been using Fill & Sign to annotate and mark academic assessment tasks. I noticed that when you click on "Ab" to enter a comment, it remembers previous comments you have entered, which can be very time-saving when you have lots of similar tasks to mark. Here's my question:
    Using this "Ab" commenting tool, can you build up different comment banks over time for different applications, can you upload, download, edit such comment banks, and if so what format of file would you need to use? For example, being able to have a simple text file with comments for different topics would be useful, since over time the drop down box in which previous comments appear will be come too cluttered to be useful.

    I have been using Fill & Sign to annotate and mark academic assessment tasks. I noticed that when you click on "Ab" to enter a comment, it remembers previous comments you have entered, which can be very time-saving when you have lots of similar tasks to mark. Here's my question:
    Using this "Ab" commenting tool, can you build up different comment banks over time for different applications, can you upload, download, edit such comment banks, and if so what format of file would you need to use? For example, being able to have a simple text file with comments for… more

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13. Adobe reports Printer in offline mode and wont print

    Adobe will not print on my HP Designjet T520 as is says the printer is offline. Drivers and Adobe are up to date. Foxit PDF reader has no issues printing my files but lacks some things i like about adobe. I think there is an issue with your software to not recognize a printer. I would not be saying this if Foxit or other PDF readers had an issue printing on this printer but adobe is the only one who will not see the printer is online.

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14. My scale ratio values won't stay/save!

    once I click "change scale ratio & precision" and add my values, click okay and it just reverts back to the factory (0.13in=1") setting so I can't even measure!!! Please advise

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15. Redact > Find Text fails with many documents (e.g. 200) in the search folder

    This is my process under Windows 10, Acrobat acrobat DC 2015.00630527
    Open any file (a bit silly, but you need that to access the Search Text command dialogue box - without a document the 'Find text' from the Redact toolbar is not greyed out, but nothing happens when you select it. Which in itself is a kind of bug).
    Tools > Redact > From Redact toolbar select 'Find text'. A dialogue box opens. Select the folder with 200+ files. Enter the search string, make sure it is a search string that will find a hit in +200 files. Or maybe the number of hits is the issue? In that case I think make sure you have +6000 instances found. Select them all. March checked results for redaction. Target folder: Same folder. Keep original file names. Overwrite existing files. Apply redaction marks. OK.
    You will find the Acrobat halts at some point: giving strange messages. Like: ""This document was successfully saved, but an error occurred after saving the document. Please close and open again." (independent if the open document - seebeginning of my explanation- is included for redaction or some random document) " and memory errors.
    This error even comes up when you keep redacting small amounts of documents but keep Acrobat open for the next batch. I guess bad memory management on the part of Acrobat. So you have to close Acrobat and reopen Acrobat even when you are working with small batches of documents.

    This is my process under Windows 10, Acrobat acrobat DC 2015.00630527
    Open any file (a bit silly, but you need that to access the Search Text command dialogue box - without a document the 'Find text' from the Redact toolbar is not greyed out, but nothing happens when you select it. Which in itself is a kind of bug).
    Tools > Redact > From Redact toolbar select 'Find text'. A dialogue box opens. Select the folder with 200+ files. Enter the search string, make sure it is a search string that will find a hit in +200 files. Or maybe… more

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    0 comments  ·  Editing PDFs  ·  Edit…  ·  Delete…  ·  Admin →
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16. Allow more than one adobe User ID to login

    Currently, if you have more than one Adobe account (for instance, one for work use and one for personal use), you have to sign out/in of each account before using the application. This process is already daunting, as it just shuts down if you do not already have an account - the only fix I've found is to pretend like you are going to buy the product, at which point you can finally switch the user ID. You then have to log out of one User ID in order to login to the other User ID to use the other product. Doing so logs you out of the previous User ID, so when you use the other product, you have to go through this whole process again.

    For instance, the company I work for uses Adobe DC Pro for our work projects, so I have to use the account that they have paid for under the company's account. I also have my own Adobe account for using photoshop for my side-gig of doing freelance work. I need to keep these two accounts separate for tax purposes (as well as maintaining professionalism). But any time I want to use one account or the other, I have to go through the whole process described above to switch users... it gets very frustrating every time.

    If we could login to more than one account at a time (somewhat like google), it would fix this problem.

    Currently, if you have more than one Adobe account (for instance, one for work use and one for personal use), you have to sign out/in of each account before using the application. This process is already daunting, as it just shuts down if you do not already have an account - the only fix I've found is to pretend like you are going to buy the product, at which point you can finally switch the user ID. You then have to log out of one User ID in order to login to the other User ID to use the other… more

    5 votes

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    0 comments  ·  Installation and Licensing  ·  Delete…  ·  Admin →
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17. Scrolling preferences window (Windows)

    Currently the preferences window is very hard to use and frankly, broken:

    You can't scroll with a touchpad.

    You can't scroll with a touchscreen.

    You can't scroll with a mousewheel.

    Scrolling over a combo box changes the setting >:(

    Content doesn't scroll when you drag the scrollbar!

    The preferences window cannot resize small enough for smaller screens.

    Overall: infurating.

    5 votes

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    2 comments  ·  User Interface  ·  Delete…  ·  Admin →
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18. Assign shortcut keys to all menus and options

    Not only is the DC interface confusing and more time-consuming to use than the old one, but it does not comply with Section 508 of the Americans With Disability Act, which requires that the federal government, in its software procurement process, consider accessibility. Adobe Acrobat does not take into account the needs of users who rely on voice recognition software to accomplish actions that fully abled users accomplish with the mouse. When using voice recognition software, it is quick and easy to dictate a shortcut key or sequence of shortcut keys, but extremely slow, cumbersome and error-prone to get the software to click on a particular location. In the older version of Adobe Acrobat, most of what I did could be accomplished by dictating shortcut keys. In the new version, very few commands can be accomplished with keyboard shortcuts (or even with a series of them, as in Microsoft applications). As a result, I do almost nothing in Acrobat with my voice recognition software. Using the current version exacerbates the repetitive stress injury that I rely on voice recognition software to minimize. For one of many resources explaining that the availability of shortcut keys is an element of Section 508 compliance, see: https://www.justice.gov/crt/software-accessibility-checklist.

    Not only is the DC interface confusing and more time-consuming to use than the old one, but it does not comply with Section 508 of the Americans With Disability Act, which requires that the federal government, in its software procurement process, consider accessibility. Adobe Acrobat does not take into account the needs of users who rely on voice recognition software to accomplish actions that fully abled users accomplish with the mouse. When using voice recognition software, it is quick and easy to dictate a shortcut key or sequence of shortcut keys, but extremely slow, cumbersome and error-prone to get the… more

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    1 comment  ·  Accessibility  ·  Delete…  ·  Admin →
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    Need Info  ·  AdminRachit Jain (Software Engineer, Adobe) responded

    Hi,
    I understand the issue faced by you. I would like to tell you that we provide the shortcut keys to as many possible features as possible. You can check it our at : https://helpx.adobe.com/in/acrobat/using/keyboard-shortcuts.html

    Incase, there are some necessary features where you need the shortcut controls. please provide the details for those areas and we’ll try to resolve it in the future.

    Thanks
    Rachit

19. Installation on case-sensitive file systems. Available on MacOS for years.
    4 votes

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20. Bug Report - When the client fills in the form the information does not appear on the signed document.

    This is a Bug Report

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