13540 results found

1. Make Fill and Sign re-editable by the user

   It MUST - absolutely MUST (!!!) be possible to use a version of 'Fill and Sign' that allows your form to be edited (maybe by you and only you) after you've saved it. For Adobe to keep saying 'it's not editable after you've saved it is pointless. For things like applications and long forms etc., you don't get things right first time, you have to go back and change figures etc, so either Adobe decide to make an editable version, or people use something else.

   At the moment, a pencil and a rubber is a better alternative. Please don't just reply by saying 'the document is uneditable once you've saved it' as on previous requests - that's the whole problem and it needs sorting!

   It MUST - absolutely MUST (!!!) be possible to use a version of 'Fill and Sign' that allows your form to be edited (maybe by you and only you) after you've saved it. For Adobe to keep saying 'it's not editable after you've saved it is pointless. For things like applications and long forms etc., you don't get things right first time, you have to go back and change figures etc, so either Adobe decide to make an editable version, or people use something else.

   At the moment, a pencil and a rubber is a better alternative. Please don't just… more

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   5 comments  ·  Fill & Sign  ·  Delete…  ·  Admin →
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   Resolved  ·  Adminsagrover (Admin, Adobe) responded

   Hi,

   The changes you made inside Fill and Sign app becomes non-editable when you save the PDF after placing an Signature/Initial on the PDF. This is by design since placing the signature/initial is generally the last step in filling a form.

   You can always edit your changes before you place the signature/initial.

   Regards,
   Sandeep Grover

2. Please add the .msg file type as an option for converting email messages that are saved on a network drive to PDF Portfolio format.

   We need the ability to convert folders/subfolders containing .msg files to a PDF Portfolio file. But the .msg extension is not a supported extension for conducting this conversion. The only way to do it is to create a folder in Outlook and drag all of the .msg files into the folder, which isn't practical and is an extra step. All of the other Microsoft file types seem to be supported (docx, xlsx, pptx, etc.), so I'm not sure why the .msg file type isn't supported.

   I have spent a couple support sessions with Tanvi Bhalla of Adobe trying to solve this, but she could no. See Case ID E-000002064.
   Thanks.

   We need the ability to convert folders/subfolders containing .msg files to a PDF Portfolio file. But the .msg extension is not a supported extension for conducting this conversion. The only way to do it is to create a folder in Outlook and drag all of the .msg files into the folder, which isn't practical and is an extra step. All of the other Microsoft file types seem to be supported (docx, xlsx, pptx, etc.), so I'm not sure why the .msg file type isn't supported.

   I have spent a couple support sessions with Tanvi Bhalla of Adobe trying to solve… more

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   2 comments  ·  Creating PDFs  ·  Delete…  ·  Admin →
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   Under review  ·  AdminTanvi Rastogi (Lead Software Engineer, Adobe) responded

   Thanks for your feature request. We have added it in our backlog which will be prioritized based on other items. We will keep you posted with the progress.

   Thanks
   Tanvi

3. The product Adobe DC is clitchy and not worth $14.99 per month I will be deleting it soon

   Over priced and not worth $14.99 per month

   3 votes

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4. Crash when renaming multiple fields.

   Adobe Acrobat freeze when renaming a group of fields.

   1. Use prepare form tool
   2. Organize fields by "Alphabetic Order."
   3. Right click on a field group and select "rename."
   4. Enter a new name for the field group.
   1 vote

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   0 comments  ·  PDF Forms  ·  Edit…  ·  Delete…  ·  Admin →
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5. Signature Failures

   Several Items wrong with signing:

   •When adding Signatures on IOS it is very difficult to adjust the signature screen. Sometimes you can grab the field sometimes you cannot. Good luck grabbing the little arrow on the bottom right or getting it to populate.

   • When you send for e-signature it comes back very small when signed by hand. It does not auto adjust to the PDF line to be legible and you cannot adjust the field size after signing.

   • When Adding a signature field it should provide a visual on exactly where and how the signature will look. Also when they type a signature it does return as script. It’s just fancy print.

   • Add a feature that allows you to communicate on the documents sent without having to messenger back and forth.

   • Add ability to add docs to Agreements after sending and also adjust and edit. Would be nice to label files under customers instead of by times you sent. You have to filter through all the docs when you sent multiple to a client.

   Several Items wrong with signing:

   •When adding Signatures on IOS it is very difficult to adjust the signature screen. Sometimes you can grab the field sometimes you cannot. Good luck grabbing the little arrow on the bottom right or getting it to populate.

   • When you send for e-signature it comes back very small when signed by hand. It does not auto adjust to the PDF line to be legible and you cannot adjust the field size after signing.

   • When Adding a signature field it should provide a visual on exactly where and how the signature will look. Also… more

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6. Custom hyperlinks from Acrobat DC standard / Professional and Acrobat DC 2017 are not working

   unable to access custom hyperlinks in PDF files viewed using Acrobat DC stanadrd / Professional and Acrobat DC 2017. It opens up a blank page with Chrome Browser and Microsoft Edge browser.

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7. Prevent Combining Geospatial PDFs from Flattening Objects

   I am able to select/interact with the geospatial data in my individual Geospatial PDFs using the Object Data Tool. But once I combine 2 or more of the Geospatial PDFs, using the Combine Files tool in Adobe Acrobat Pro DC, the Object Data Tool no longer works and I can't interact with the underlying data anymore.

   I called Adobe Customer Service about this issue and they said that the Combine File tool was flattening out the objects in the PDF resulting in me loosing access to the geospatial capabilities. Can Adobe fix this in the next update?

   I've attached 2 PDF files, "AdobeTest1" is a single Geospatial PDF and works correctly when using the Object Data Tool. While "AdobeTest_Combined" is a PDF that contains 2 PDF files that were combined using the Combine Files tool and I'm not able to access the geospatial data using the Object Data Tool.

   I am able to select/interact with the geospatial data in my individual Geospatial PDFs using the Object Data Tool. But once I combine 2 or more of the Geospatial PDFs, using the Combine Files tool in Adobe Acrobat Pro DC, the Object Data Tool no longer works and I can't interact with the underlying data anymore.

   I called Adobe Customer Service about this issue and they said that the Combine File tool was flattening out the objects in the PDF resulting in me loosing access to the geospatial capabilities. Can Adobe fix this in the next update?

   I've attached 2… more

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8. Acrobat DC keeps crashing. I don't know if the crashes are being reported back to Adobe or not. Hanging/crashing on saveas.

   Acrobat DC keeps crashing. I don't know if the crashes are being reported back to Adobe or not. It is Hanging/Crashing on SaveAs and during editing.

   22 votes

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   Need Info  ·  digvijay singh bisht responded

   I am sorry for the inconvenience you are facing.
   Can you share with us the acrobat version and the operating system you are using
   Also some sample PDFs with which you are facing this issue.

9. Change unit in the measurement tool

   I want you to be able to change the unit to meter in the measuring tool. When measuring in drawings that have a scale of 1:400 or greater, you do not want the dimensions in mm or cm.

   2 votes

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10. Option to import text from MS Word as single text box for a page

    I'm writing work practice documents, and this means some pages really need to be edited in Adobe, but some are basically paragraphs of text. When importing from Word every section with a different indent or different bullet points automatically goes into a separate text box, which means every time you need to add text in box A, you have to drag text boxes B, C, and D to get them out of the way. It also looks incredibly messy. Sometimes this even seems to happen automatically when I save the document if I manually copied sections with different indents into one text box. I understand sometimes this would be desirable, but having an option to import text as a single box and keep it that way would keep me from desperately searching for an alternative to Adobe.

    Also, being able to automatically set text style for hyperlinks, and not getting rid of hyperlinks when you copy and paste between text boxes would be fantastic sanity savers.

    I'm writing work practice documents, and this means some pages really need to be edited in Adobe, but some are basically paragraphs of text. When importing from Word every section with a different indent or different bullet points automatically goes into a separate text box, which means every time you need to add text in box A, you have to drag text boxes B, C, and D to get them out of the way. It also looks incredibly messy. Sometimes this even seems to happen automatically when I save the document if I manually copied sections with different indents into… more

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11. Increase the number of documents which may be open at once

    I understand forty documents may be open at once in Acrobat Pro DC. However, I would like this number increased. I do research and having more documents open at once would be helpful!

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    0 comments  ·  User Interface  ·  Edit…  ·  Delete…  ·  Admin →
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12. Bug? Signature not possible if page orientation changes

    I have a document with 3 pages. Two pages have landscape orientation and the last one has portrait orientation. It is not possible to sign the last page on the bottom of the page. The signature (with a picture) vanishes after closing the fill&sign tool. It reappears after opening the tool again, but anyway it is not visible in the resulting pdf-file. No matter if I use the PDF-Export of Excel or if I use the PDF Add-In of Acrobat in MS Office to create the PDF.

    • 

    1 vote

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    4 comments  ·  Fill & Sign  ·  Delete…  ·  Admin →
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    Under review  ·  Adminsagrover (Admin, Adobe) responded

    Hi,

    Thanks for writing to us. We are looking into your issue and we will keep you posted with further details.

    Regards,
    Sandeep

13. Be able to set the thumbnail preview of the PDF on Mac/IOS

    I'd great to be able to set a thumbnail for pdfs so when you send them to people you get a preview of the front page or whatever you set. Kinda like when you send a website via messages and you get to see a preview of the page.

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14. Files created in InDesign are not working properly in Adobe Acrobat Pro while comparing two PDFs for differences
    2 votes

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15. CMYK File Preview

    Is there a way to preview files saved in CMYK color mode as true color? Every time I am previewing a file in saved in CMYK color, the colors appear different, for example, the black color does not look as rich as the file looks in Illustrator for instance, every other color looks slightly different and my clients comment in the colors, as they see them different than what I see in Photoshop or Illustrator.
    If Acrobat has the ability to display true colors for both file types (CMYK and RGB) That would be great!

    2 votes

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16. Losing german äüö (Umlauts) and letters in the Structure Tree when using "Add Tags to Document" in Adobe Acrobat DC

    1. Brief Title

    Losing german äüö (Umlauts) and letters in the Structure Tree when using "Add Tags to Document" in Adobe Acrobat DC (previous operation Number ADB-3207012-T1M7) German Language Problem?

    1. Steps to reproduce the issue

    Export a text document with german words that contain german umlauts (äöü), e.G.: "für, können, öfter, mögen" as a PDF without tags from InDesign or Word
    Open the file in Acrobat DC
    Go to "Tags" and open the little menu and choose "Add Tags to Document"
    After the Structure Tree was created — save and close
    when you open the document again in Acrobat DC and you can take a look at the tags in the Structure Tree and see that the letters are missing in the tags. Not only the umlauts but sometimes accompanying letters aswell
    Examples: "für" -> "fr"; "können" -> "knen"
    Conclusion: blind people can't read these anymore and the document is not accessible anymore!

    The problem doesn't exist in Acrobat X and Acrobat XI.
    The problem occurs with any font and all operating systems.
    The problem was already documented with video and example-documents with the operation Number ADB-3207012-T1M7.

    1. Operating system

    The error occurs in all operating systems.

    1. Expected results

    Loss free texts in the Structure Tree with umlauts and all other letters so that the docment can be read by screen-readers.

    1. Observed result

    Missing letters in the Structure Tree after using "Add tags to Document" mainly in combination with Umlauts äöü and umlaut-ligatures.

    1. Brief Title

    Losing german äüö (Umlauts) and letters in the Structure Tree when using "Add Tags to Document" in Adobe Acrobat DC (previous operation Number ADB-3207012-T1M7) German Language Problem?

    1. Steps to reproduce the issue

    Export a text document with german words that contain german umlauts (äöü), e.G.: "für, können, öfter, mögen" as a PDF without tags from InDesign or Word
    Open the file in Acrobat DC
    Go to "Tags" and open the little menu and choose "Add Tags to Document"
    After the Structure Tree was created — save and close
    when you open the document again in Acrobat DC and… more

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    11 votes

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    Started  ·  18 comments  ·  Accessibility  ·  Delete…  ·  Admin →
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17. I want to sign and save a document without having to save to adobe cloud.

    I want to sign and save a document without having to save to adobe cloud.

    1 vote

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    0 comments  ·  Adobe Sign  ·  Edit…  ·  Delete…  ·  Admin →
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18. Acrobat DC restricted by GPO. Working on Whitelist.

    Using Server 2016 Standard domain. Under "Run Only Specified Windows Applications" the following EXEs have been whitelisted:

    AcroRd32.exe
    Creative Cloud.exe
    Adobe CEF Helper.exe
    CCLibrary.exe
    Adobe Desktop Service.exe
    AdobeARM.exe
    RdrCEF.exe
    armsvc.exe
    AdobeARMservice.exe

    It's probably a simple fix I haven't found yet. Please let me know if there is some other configuration I need to change or additional programs I should whitelist in order to make Acrobat DC start correctly for non-privileged users. It seemed to be working without issue recently until issues began being reported to me this week. Version is up to date.

    1 vote

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    0 comments  ·  PDF Forms  ·  Edit…  ·  Delete…  ·  Admin →
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19. What happened to the +/- Zoom?

    What happened to the +/- zoom function? I need the ability to manually input the % of a zoom when comparing files; so that I am comparing "apples" to "apples" when it comes to the percentage size the the zooms. Why does it seem that every new version of Acrobat worse than the previous version?

    6 votes

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    Need Info  ·  4 comments  ·  Other  ·  Delete…  ·  Admin →
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20. New 'Hide' function vs. 'Delete' function

    Adobe changed the existing 'Delete' function to 'Hide' function. I just ran into this as I was trying to delete a draft. Speaking to a adobe rep. you have to hide the document now, which still deletes the version if it was a draft. Hiding means you should still be able to retrieve the document you hid away, which is not how this works. Please bring back the delete button as that makes it easier to understand that you are actually deleting a document you no longer need. Hide is misinterpreted as "I am still able to unhide in case I need it again".

    Adobe changed the existing 'Delete' function to 'Hide' function. I just ran into this as I was trying to delete a draft. Speaking to a adobe rep. you have to hide the document now, which still deletes the version if it was a draft. Hiding means you should still be able to retrieve the document you hid away, which is not how this works. Please bring back the delete button as that makes it easier to understand that you are actually deleting a document you no longer need. Hide is misinterpreted as "I am still able to unhide in case… more

    4 votes

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    0 comments  ·  Adobe Sign  ·  Delete…  ·  Admin →
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