677 results found

1. Unable to freely draw non-continuous lines sometimes when using Draw freehand tool

   Steps to duplicate:
   Chooses Draw freehand from the toolbar.
   Click and draw freehand writing by drawing numbers, dashes and ABCs in between with clicking and unclicking creating non-continuous lines making up the characters.
   Notice that sometimes a Pop-up appears beneath where I am trying to continue for Add note & Delete.

   Workaround:
   Wait a few seconds for Add note & Delete pop-up to disappear, or start drawing in a location without the pop-up. (Or revert to old Acrobat experience by choosing Disable new Acrobat from the Menu.)

   Windows 11 Pro Build: 22621.2134
   Acrobat Pro Version: 23.3.20284.0 Using New Modern UI

   I expected to be able draw non-continuous lines without delay (as I could in previous version of Acrobat)

   I observed that I am unable to freely draw non-continuous lines sometimes when using Draw freehand tool without Pop-up overlaying my drawing area, preventing the next line drawing, adding an unwanted comment or completely deleting the freehand drawing.

   Update Sep 11, 2023: This appears to only happen on certain PDF files that I am annotating with comments. I cannot duplicate the error on a new blank PDF, but I can always duplicate the error on certain PDFs. It appears that before the error occurs, and I have completed drawing one line, that the first non-continuous line "comment" object appears selected (surrounded by a blue bounding box with corner handles). This error may have something to do with the error I reported in this post. Also of note: I cannot duplicate this error on my Mac.

   Steps to duplicate:
   Chooses Draw freehand from the toolbar.
   Click and draw freehand writing by drawing numbers, dashes and ABCs in between with clicking and unclicking creating non-continuous lines making up the characters.
   Notice that sometimes a Pop-up appears beneath where I am trying to continue for Add note & Delete.

   Workaround:
   Wait a few seconds for Add note & Delete pop-up to disappear, or start drawing in a location without the pop-up. (Or revert to old Acrobat experience by choosing Disable new Acrobat from the Menu.)

   Windows 11 Pro Build: 22621.2134
   Acrobat Pro Version: 23.3.20284.0 Using New Modern UI

   … more

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2. Can't Signin/Signout of Acrobat DC Pro

   This is a bug report, no a feature request or idea. Asking people to clear cookies & cache is a productivity nightmare. I don't even know if that will work. For whatever reason, Adobe logs me out and won't allow me to log back in. It says my subscription has expired when it hasn't; verified in a support chat. I can do so for the Adobe website, but not the interface that opens PDF's nor the cloud for Adobe. Clearing cache & cookies causes me to have to log back into too many websites I do business with or pleasure and is causing too much extra overhead of time. I belong to way too many websites for that to be the only option. Why not clean up whatever is going on that pushes us out of the system? The 'Sign In' button inside the interface does nothing at the moment and I have to operate Offline. The interface says I'm logged in, but when I try to logout, I get the same connectivity error from inside this product. What does this have to do with my browsers? Tech support personnel are reading scripts that tell us to do things that only cause more of a headache and don't solve the problem. I have repaired the installation to no avail. It's still forcing me to use it in Offline mode. FIX THIS!

   This is a bug report, no a feature request or idea. Asking people to clear cookies & cache is a productivity nightmare. I don't even know if that will work. For whatever reason, Adobe logs me out and won't allow me to log back in. It says my subscription has expired when it hasn't; verified in a support chat. I can do so for the Adobe website, but not the interface that opens PDF's nor the cloud for Adobe. Clearing cache & cookies causes me to have to log back into too many websites I do business with or pleasure… more

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3. Restoring PDF Portfolio Functionality in the New UI: Addressing Browsing Issues and Thumbnail Display

   I would like to report a significant issue that has arisen with the latest update, particularly affecting the display and functionality of PDF Portfolios. Formerly, these portfolios showcased thumbnails that provided a visual preview of the contents, enhancing navigation and user experience. However, these thumbnails are now missing, replaced by a mere list format that significantly diminishes the portfolio's usability and aesthetic appeal.

   Upon switching to the old UI, hoping to regain the lost functionality, I observed that while the thumbnail pane reappears on the left side, it only displays PDF icons instead of the actual thumbnails. This change not only impacts the visual representation but also the ease of navigation within the portfolio.

   Moreover, the new "list" GUI introduces a cumbersome process where files are opened in separate tabs, disrupting the seamless browsing experience previously facilitated within a single tab in the old GUI. This crucial feature's absence cannot be overstated, as it significantly cripples our ability to navigate through files efficiently.

   Navigating clients through the process of downloading Acrobat, setting up all the necessary preferences, and then instructing them to switch to an older interface — only to discover that even this UI's functionality has been diminished, as thumbnails within PDF Portfolios no longer display correctly — is embarrassingly awkward. It places us in the uncomfortable position of having to apologize for inconveniences that should never have occurred, all the while questioning what further complications future updates might introduce.

   It's crucial to remember, Adobe, that as we bring new customers to your platform, the usability challenges imposed by these updates not only affect our workflow but also complicate our relationships with those clients. This time, the changes have made it significantly more difficult to advocate for your software.

   I would like to report a significant issue that has arisen with the latest update, particularly affecting the display and functionality of PDF Portfolios. Formerly, these portfolios showcased thumbnails that provided a visual preview of the contents, enhancing navigation and user experience. However, these thumbnails are now missing, replaced by a mere list format that significantly diminishes the portfolio's usability and aesthetic appeal.

   Upon switching to the old UI, hoping to regain the lost functionality, I observed that while the thumbnail pane reappears on the left side, it only displays PDF icons instead of the actual thumbnails. This change not… more

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4. Text Editing Color Palette Color Changes Need To Be Permanent

   When text editing a PDF, and the user changes the color of the text font in the color palette, if the user moves to another word, sentence, or paragraph, even next to or on the same page as the original text edit, the color of the color palette reverts the editor back to "black" text. The user then must open the color palette AGAIN and chose the color wanted for subsequent text editing. If there are hundreds of text edits in the PDF, the user is forced to open the color palette hundreds of times to change the text editing font.

   Make the text editor color palette color change permanent until the user changes the text color again. Similar to highlighting or the pencil tool.

   When text editing a PDF, and the user changes the color of the text font in the color palette, if the user moves to another word, sentence, or paragraph, even next to or on the same page as the original text edit, the color of the color palette reverts the editor back to "black" text. The user then must open the color palette AGAIN and chose the color wanted for subsequent text editing. If there are hundreds of text edits in the PDF, the user is forced to open the color palette hundreds of times to change the text… more

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   0 comments  ·  Editing PDFs  ·  Delete…  ·  Admin →
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5. Hand tool

   I don't know if this is because I'm relatively new to Acrobat but I'm finding the interface to be quite counter-intuitive. If I want to zoom or pan using the mouse, I have to select the Hand tool, but then select a different tool if I want to move left or right? For some reason the hand tool won't actually move me around the document, which I would have thought was its primary function. Why can't there be a single tool that allows me to zoom in and out, and move around the document at the same time? This would seem to me to be a no-brainer.
   Am I doing something wrong?

   I don't know if this is because I'm relatively new to Acrobat but I'm finding the interface to be quite counter-intuitive. If I want to zoom or pan using the mouse, I have to select the Hand tool, but then select a different tool if I want to move left or right? For some reason the hand tool won't actually move me around the document, which I would have thought was its primary function. Why can't there be a single tool that allows me to zoom in and out, and move around the document at the same time? This would… more

   2 votes

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   2 comments  ·  Editing PDFs  ·  Delete…  ·  Admin →
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6. ACROBAT is ****!!!!! When I have a few PDF's open then I regularly get that when I go back to a document, then it does not display the doc

   ACROBAT is ABSOLUTE ****!!!!!

   When I have a few PDF's open then I regularly get that when I go back to a document, then it does not display the document content.
   
   I CANNOT REFRESH OR REVERT - JUST NOTHING!
   
   IF I get a error message then it is about memory management! Wow - is that not your programmers job to sort it out?
   Sometimes I cannot even save a edited document.
   Pathetic. If I was not forced to use adobe at work, I would have used some of many available other pdf viewers and editors like I do privately that costs a fraction of your ****!

   ACROBAT is ABSOLUTE ****!!!!!

   When I have a few PDF's open then I regularly get that when I go back to a document, then it does not display the document content.
   
   I CANNOT REFRESH OR REVERT - JUST NOTHING!
   
   IF I get a error message then it is about memory management! Wow - is that not your programmers job to sort it out?
   Sometimes I cannot even save a edited document.
   Pathetic. If I was not forced to use adobe at work, I would have used some of many available other pdf viewers and editors like I do privately that… more

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7. Free Methods to Convert OST to MSG File

   The OST to PST Converter is a reliable tool designed for importing and exporting OST files into various formats, including PST, MSG, EML, DBX, and more, while ensuring data integrity throughout the migration process. Its advanced algorithms facilitate a quick scan, allowing it to efficiently handle large OST files with minimal conversion time. The tool also supports encrypted OST files, enabling users to recover data even when passwords are lost or errors occur. Additionally, a preview option allows users to inspect emails and file structures before proceeding with the conversion. With its intuitive user interface, even novice users can effortlessly navigate the tool for smooth OST to MSG conversions. https://www.sysinfotools.com/ost-to-pst-converter.php

   The OST to PST Converter is a reliable tool designed for importing and exporting OST files into various formats, including PST, MSG, EML, DBX, and more, while ensuring data integrity throughout the migration process. Its advanced algorithms facilitate a quick scan, allowing it to efficiently handle large OST files with minimal conversion time. The tool also supports encrypted OST files, enabling users to recover data even when passwords are lost or errors occur. Additionally, a preview option allows users to inspect emails and file structures before proceeding with the conversion. With its intuitive user interface, even novice users can… more

   2 votes

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   9 comments  ·  Other  ·  Delete…  ·  Admin →
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8. Form Fields

   Acrobat take so long to delete form fields when multiple fields are selected. It depends on how many form fields are selected across opened Documents. In other words, if you have an opened document with 2 or 3 form fields selected while you are deleting form fields on a different one (another one), it will take 5 to 10 seconds to delete desired form fields (as invoked and desired by user to delete form fields on a document). On a different scenario if an open Document has 40 Form Fields selected while deleting Form Fields on a different opened document (another one), it will take around a minute or more to delete desired fields on current/active document.

   The more form fields are selected across open documents, the more it will take to delete form fields on a document.

   As more form fields are selected across opened documents, more time it will take to deleted form fields on a "working document" (working document = document you are processing to deleted Form Fields). It has been necessary for me to make sure of not having many form fields selected across opened documents when going to delete form fields on a document to avoid spend a lot of time on the delete form fields process.

   It is something with Acrobat and it is not something with Acrobat installation because it has happened (exactly happened) to me on different Computers and now on a Workstation Laptop one. It happens with the New Acrobat Interface and on the previous Acrobat Interface which is the one I'm currently using.

   Acrobat take so long to delete form fields when multiple fields are selected. It depends on how many form fields are selected across opened Documents. In other words, if you have an opened document with 2 or 3 form fields selected while you are deleting form fields on a different one (another one), it will take 5 to 10 seconds to delete desired form fields (as invoked and desired by user to delete form fields on a document). On a different scenario if an open Document has 40 Form Fields selected while deleting Form Fields on a different opened document… more

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   3 comments  ·  PDF Forms  ·  Delete…  ·  Admin →
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9. fixing the changes you made

   previously, when extracting a page, I had control of where it went and how to do it. This feature is now called a split? This upgrade is absolutely assenine. Your team took a perfectly functional aspect of Adobe and ****** it up. There is now no control where it goes. It keeps the original document. There's no "how to use" your new product upgrade, which, lets be honest, is a downgrade. I pay >$150/year for this for YEARS, the least your team could do was to make the interface simple and seamless - with maybe some tips so when you completely redesign something, there is a little assistance to figure this out. Complete ******** and it's ******* up my business. Thanks for nothing.

   previously, when extracting a page, I had control of where it went and how to do it. This feature is now called a split? This upgrade is absolutely assenine. Your team took a perfectly functional aspect of Adobe and ****** it up. There is now no control where it goes. It keeps the original document. There's no "how to use" your new product upgrade, which, lets be honest, is a downgrade. I pay >$150/year for this for YEARS, the least your team could do was to make the interface simple and seamless - with maybe some tips so when you… more

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10. Page organization functionality has been lost in new update

    The new pages organization tool is more difficult and less intuitive, and its “insert page” option in particular is much less useful than it used to be, please fix it.
    The most important problem is with the "insert page" function alone. When you select "file" for "insert page" it no longer lets you add more than one file at once. I frequently use Acrobat to merge several PDFs into one PDF and now I have to add each file one by one, this is incredibly time consuming, tedious, and wholly unnecessary.
    Another problem I have with the new method is the size of the page organization tool—I can only organize pages in the left sidebar now, when before it let you see it in the main screen, which allowed for a larger view and to see the pages in grid order, instead of just in a tight row. This is frustrating as it makes it harder to visualize my document as a whole while I am trying to re-arrange it as a whole.
    Lastly is a more minor issue. The first problem I encountered with it was the icon. In general, the icons for the new user interface are mostly too small and many are unclear. Further, they don't tell you what they do if you hover over them, you have to actually click the symbol to be given any description/text options. The icons in the toolbar aren't all bad, but it is very hard to find how to add, delete, or move pages. Not only is that icon in a confusing place all on its own, the little four grid square symbol does not intuitively represent that function. In fact, it is confusingly the same symbol used for switching between list or grid view on the open recents menu. So, when I fist saw it, I naturally thought it was just an option to view the PDF in a side-by-side grid view instead of just a single-row scroll. Please make an icon that actually makes sense.

    The new pages organization tool is more difficult and less intuitive, and its “insert page” option in particular is much less useful than it used to be, please fix it.
    The most important problem is with the "insert page" function alone. When you select "file" for "insert page" it no longer lets you add more than one file at once. I frequently use Acrobat to merge several PDFs into one PDF and now I have to add each file one by one, this is incredibly time consuming, tedious, and wholly unnecessary.
    Another problem I have with the new method is… more

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11. Seamless solutions to convert PST files to EML.

    The Regain PST to EML Converter is a seamless solution to convert PST files to EML. The software is very reliable and efficient, designed to make email migration hassle-free. It allows converting PST files instantly, including the corrupted or password-protected PST files, to EML with just a few clicks. This software supports batch conversion, processing all Outlook folders accurately. The intuitive interface simplifies the entire process for the user, but it allows emailing verification before saving with the help of the preview feature. Its support for the export formats also includes MBOX, MSG, and EMLX. Finally, fully compatible with all the Windows and Outlook versions, this tool offers free trials to all new users.

    Read More:- https://www.regainsoftware.com/pst-to-eml-converter.html

    The Regain PST to EML Converter is a seamless solution to convert PST files to EML. The software is very reliable and efficient, designed to make email migration hassle-free. It allows converting PST files instantly, including the corrupted or password-protected PST files, to EML with just a few clicks. This software supports batch conversion, processing all Outlook folders accurately. The intuitive interface simplifies the entire process for the user, but it allows emailing verification before saving with the help of the preview feature. Its support for the export formats also includes MBOX, MSG, and EMLX. Finally, fully compatible with all… more

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12. Guide on Using VSCO Search

    Using VSCO's search feature is straightforward, offering three primary methods: looking for users, images, and Journals. Furthermore, you can easily browse VSCO through the web to experience a bigger interface or when you don't have your mobile device. Both the website and the app have a magnifying glass icon in the top left-hand corner to search functionality.

    Learn more: https://weknowgeeks.com/vsco-search/

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13. Make menus smaller

    I am not a fan of the new interface. This does not improve anything for users. It just changes the side a menu is on and forces users to change they way they interact with a document and how they work in Acrobat every workday.

    That said, if this is to remain this way... Make the menus smaller or allow the user to adjust them. There is a lot of white/empty space between the tools listed and the actual document.

    I typically use Adobe while it is on half of my screen (I have a 22" monitor) so I can review/update data concurrently. With the menus open, it takes up over half of the viewing area of the Document. It also limits the view/usability when trying to organize pages within the document.

    Lastly, Please leave comments and other menus closed upon opening a document. My first actions are to close these so I can read/view the document. If I need to see comments, I can open that function separately. If you are worried that comments will not be seen, put a small indicator on the side menu that shows or changes color when comments are present.

    I am not a fan of the new interface. This does not improve anything for users. It just changes the side a menu is on and forces users to change they way they interact with a document and how they work in Acrobat every workday.

    That said, if this is to remain this way... Make the menus smaller or allow the user to adjust them. There is a lot of white/empty space between the tools listed and the actual document.

    I typically use Adobe while it is on half of my screen (I have a 22" monitor) so I… more

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14. How Do I Talk to Someone at Gmail?

    How do I talk to someone live on Gmail?
    Accessing Chat Section: Once Google Chat is enabled, you'll notice a "Chat" section on the left sidebar of your Gmail interface. Click on it to expand and view your contacts. Selecting a Contact: Choose the contact you want to chat with from the list displayed in the Chat section.

    https://www.linkedin.com/events/dial-1-888-675-9889howdoitalkto7165685685729812480/

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15. Acrobat DC crashes, then toolbar reverts back to default.

    I mostly use the Edit or Prepare Form tools. While I'm updating my document, Acrobat crashes at random times. There is nothing consistent, it just seems to be more finicky after the most recent update. After it crashes, I reopen it and the customized toolbar on the right has reverted back to the default tools. This is very inconvenient and happens several times a day while editing or preparing a document. Is this a known issue and is there a fix for this?

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    Need Info  ·  digvijay singh bisht responded

    I am sorry for the inconvenience you are facing.
    Can you share with us the acrobat version and the operating system you are using
    Can you share with us some sample PDFs with which you are facing this issue.

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17. DOC ROTATION NOT SAVING

    Using Organize Pages to rotate document and it will not save the document right side up. It keeps reverting back to the original even though it says it's saving it. I use Adobe Acrobat Standard DC every day for work.

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18. Will not install

    Adobe Acrobat DC will not install on my computer (somewhat older mac with macOS Sierra operating system). I bought the license for Acrobat DC (with the 7 day free trial first) and the Creative Cloud interface downloaded on my computer but whenever I try to install acrobat (either from Google Chrome browser or from Creative Cloud directly) it says the installation was successful, but the app does not launch and the app does not exist on my hard drive when I search for it. On Creative Cloud, it invites me to install the app again. TL;DR: the system is saying the acrobat desktop app is successfully installing, but it definitely is not. I tried using the cleaner, I tried uninstall and re-install, but nothing has worked. What am I missing?

    Adobe Acrobat DC will not install on my computer (somewhat older mac with macOS Sierra operating system). I bought the license for Acrobat DC (with the 7 day free trial first) and the Creative Cloud interface downloaded on my computer but whenever I try to install acrobat (either from Google Chrome browser or from Creative Cloud directly) it says the installation was successful, but the app does not launch and the app does not exist on my hard drive when I search for it. On Creative Cloud, it invites me to install the app again. TL;DR: the system is saying… more

    2 votes

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    0 comments  ·  Other  ·  Delete…  ·  Admin →
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19. Give me back a real menu -- where is "OPEN" or "SAVE AS" or....?

    Man. This sucks. Somehow I got 5 PDFs open in one Acrobat window. They are all lined up as tabs. That's cool.
    Now I want to "SAVE AS" ... there's no file menu available anywhere. All I can see is "CONVERT, SIGN, MORE" at the top bar.
    
    Hitting the HOME icon takes me to an indecipherable mish-mash of options to add comments, open recent documents (which duh are already open) or look at "Starred" files. (huh?) Oh, and the side menu now has a bunch of "cloud storage" options (which are useless... I just want to save the open file as a new name.

    So I gave up.... tried to open another file.... same problem. Where the **** is the OPEN FILE menu option? Christ. Puhleeeze give me back a standard windows menu interface.

    Man. This sucks. Somehow I got 5 PDFs open in one Acrobat window. They are all lined up as tabs. That's cool.
    Now I want to "SAVE AS" ... there's no file menu available anywhere. All I can see is "CONVERT, SIGN, MORE" at the top bar.
    
    Hitting the HOME icon takes me to an indecipherable mish-mash of options to add comments, open recent documents (which duh are already open) or look at "Starred" files. (huh?) Oh, and the side menu now has a bunch of "cloud storage" options (which are useless... I just want to save the open file… more

    2 votes

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    0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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20. permanently hide menu bar (File,edit,view,window,help) permanently

    permanently hide menu bar (File,edit,view,window,help) permanently
    How to permanently hide menu bar (File,edit,view,window,help) permanently (presently, when i press F9, it disappear, but when i re-open that document or any other pdf document, again that menu bar (File,edit,view,window,help) appears on screen and i never use it mostly, so can you please help me to hide menu bar (File,edit,view,window,help) permanently ? beacause my monitor screen is shorter and in that foxit pdf reader has best option to customize user interface. but i want to use adobe acrobat dc only so can you please help to give any option selection in adobe acrobat dc pro where i can permenently hide menu bar ((File,edit,view,window,help) raw line completely?
    benefit of this is user will get more space on document visibility, as this menu bar usage never happen mostly being reader work in adobe acrobat dc. if you see foxit reader, then it has customize option to give more visibility on document view by hiding tab, customizing tool ribbon shift on upper side. if above option implemented then, menu bar ((File,edit,view,window,help) raw horizontal line will be removed and home, tool horizontal pane will shift to upper side inplace of menu bar((File,edit,view,window,help)).can you please help on this?

    permanently hide menu bar (File,edit,view,window,help) permanently
    How to permanently hide menu bar (File,edit,view,window,help) permanently (presently, when i press F9, it disappear, but when i re-open that document or any other pdf document, again that menu bar (File,edit,view,window,help) appears on screen and i never use it mostly, so can you please help me to hide menu bar (File,edit,view,window,help) permanently ? beacause my monitor screen is shorter and in that foxit pdf reader has best option to customize user interface. but i want to use adobe acrobat dc only so can you please help to give any option selection in adobe… more

    3 votes

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    3 comments  ·  Page Operations  ·  Delete…  ·  Admin →
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