11944 results found

1. Adobe Pro crashes with redaction on Mac - this is insane and makes the program unusable
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   Under review  ·  2 comments  ·  Other  ·  Delete…  ·  Admin →
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2. Bug Report It keeps blanking in and out when I edit PDF

   Bug Report It keeps blanking in and out when I edit PDF

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   0 comments  ·  Editing PDFs  ·  Delete…  ·  Admin →
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   Need Info  ·  AdminGaurav Sharma (Software Engineer, Adobe) responded

   Hello,

   Please elaborate your issue.

   Regards,
   Gaurav sharma

3. Preparing a document for Send & Sign

   I had a 42 page document that I needed to send out for initials & signatures. I carefully [for 30 minutes] prepared the document for sender + 2 signers, sent to be "prepared" and then clicked sign. It came back with me being the only signer in every place I had prepared. This despite checking and double checking the emails addresses were correct for signers 1 & 2. So I tried going in and editing the fields, which still did not resolve the problem. So I deleted the document and redid it...with the same result. I called support and spoke to them for 45 minute with no resolution [case ADB-269200-V1H7] Later I went back into the "prepared" document and found that most of what I had entered ["prepared"] was NOT connected to the proper signer as I had entered it. So I spent another block of time to re-edit. In total I spent about 3 hours getting the document to a correctly formatted form that could be sent out. Can someone explain what happened between me "preparing" and your DC unformatting-uploading ? I can tell you if this happens again I will be changing services.

   I had a 42 page document that I needed to send out for initials & signatures. I carefully [for 30 minutes] prepared the document for sender + 2 signers, sent to be "prepared" and then clicked sign. It came back with me being the only signer in every place I had prepared. This despite checking and double checking the emails addresses were correct for signers 1 & 2. So I tried going in and editing the fields, which still did not resolve the problem. So I deleted the document and redid it...with the same result. I called support and spoke… more

   6 votes

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   Under review  ·  2 comments  ·  Fill & Sign  ·  Delete…  ·  Admin →
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4. Wildcard searches within documents

   After trying to search for names in a 2000+ page PDF document, I discovered that wildcard searches are only available at the folder level, not the document level. In this particular case, the names might or might not include a middle initial so a basic First*Last search is critical. This is old technology that needs to be brought back. We included wildcard searches of documents 35 years ago in software - but they seem to have vanished. It isn't difficult to write the code and test it - especially since Adobe already does it for collections of documents. It just needs to work for individual documents as well. Seems like a low hanging fruit for Adobe to add this functionality to Reader and Document Pro.

   I don't know what category this should be placed in since it actually has to do with working with PDF documents, not creating them.

   After trying to search for names in a 2000+ page PDF document, I discovered that wildcard searches are only available at the folder level, not the document level. In this particular case, the names might or might not include a middle initial so a basic First*Last search is critical. This is old technology that needs to be brought back. We included wildcard searches of documents 35 years ago in software - but they seem to have vanished. It isn't difficult to write the code and test it - especially since Adobe already does it for collections of documents. It just… more

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5. Print marked up compared pages / Automatically compare pages using labels

   Compare Files shows a very nice, side-by-side, comparison with markups showing where the changes are at. I would like to print exactly what I'm seeing there (page content and markups) but when I try to print it wants to print a summary page as page 1, and/or, a very busy looking page with labels on the side pointing to changes within the page. I could print the screen, but that's not ideal.

   Also, it would be nice to automatically compare pages by page label. For example, I have a 200 page document, and somebody provides me with an 8 page document holding revised pages, but they haven't specified exactly what has changed. One could quickly compare just the relevant pages by using the page label information to identify what should be compared. The way it is now you have to select one page of one document to compare to a selected page of the other document, and it is based on the sequence number, not the page label.

   Compare Files shows a very nice, side-by-side, comparison with markups showing where the changes are at. I would like to print exactly what I'm seeing there (page content and markups) but when I try to print it wants to print a summary page as page 1, and/or, a very busy looking page with labels on the side pointing to changes within the page. I could print the screen, but that's not ideal.

   Also, it would be nice to automatically compare pages by page label. For example, I have a 200 page document, and somebody provides me with an 8 page… more

   3 votes

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   Under review  ·  4 comments  ·  Printing  ·  Delete…  ·  Admin →
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6. all pdf docs open with the window maximized. no matter what setting I use, it will not open to non-maximized window!!!!!

   all pdf docs open with the window maximized. no matter what setting I use, it will not open to non-maximized window!!!!!

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   Resolved  ·  5 comments  ·  User Interface  ·  Delete…  ·  Admin →
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7. Signatures

   When creating a signature for example drawning your own. Would be great if you could add a feature to save the exactly same signature across your devices. Because you want the signature that you draw look the same.

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   Need Info  ·  1 comment  ·  Adobe Sign  ·  Delete…  ·  Admin →
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8. To be able to search by Folder Name, not just document name.

   Our folders are titled by Client Name, so we need to find FOLDERS, not Documents in the search bar.

   Almost all our folders contain the same document titles for all the separate clients, so searching for a document name does not work at all. We must be able to search by FOLDER NAME in order to use the search function at all.

   Thank you!

   3 votes

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9. How can I look at previous versions of a PDF in Adobe Acrobat Pro DC?

   I am trying to move my colleagues away from .docx to .pdf. Unfortunately we often have to review older version of a file that has been modified. How can we do this in DC? Can we?

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   Need Info  ·  1 comment  ·  Commenting  ·  Delete…  ·  Admin →
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10. Adobe Acrobat Pro DC crashes when scan is set to black and white

    Windows 10 Pro; Brother MFC 6700DW scanner (Twain driver); latest version AA Pro DC. In the "create from scanner", scans OK when set to autodetect colour, but when I select scan to black and white, it crashes. Protected view is off.

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    Resolved  ·  2 comments  ·  Scanning and OCR  ·  Delete…  ·  Admin →
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11. Comment Arrow

    The arrow in the comment section will not change color... It seems to be locked, but when i click on Properties the Locked box is uncheck. The only way to change the color is to make it a default, every time.

    2 votes

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    Need Info  ·  1 comment  ·  Commenting  ·  Delete…  ·  Admin →
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12. Creating table summary removes accessible table tags

    Using the latest Acrobat DC on MacOS Sierra, the only way to add a summary to a table also removes correct, accessible tags.

    The only way to access the table summary is to open the Touch Up Reading Order panel, highlight the table in question, and mark it as a table in the TURO panel--even though the table was already correctly tagged and in the correct reading order. After this is done, the user can right click on the table and add a table summary.

    However, doing this changes the <table> tag to two nested <sect> tags and removes any <TH> header cells, which are necessary for accessibility. If a document is already accessible except for a table summary, the person remediating the document has to completely retag the table to get the summary, instead of being able to just add a summary to an already-correct table.

    Some accessibility tutorials account for this and include instructions to re-designate the table with the TURO panel, and some just open the TURO panel and right click without having to update the tags (which does not work), so I am hoping this is a bug that can be fixed. Older versions of Acrobat force the user to remove existing tag structure before being able to add a table summary.

    This makes a table summary not worth it when you're working with documents at scale, as our company is. It would be really nice to have this feature available to us without all the extra steps redoing what was already done correctly.

    Using the latest Acrobat DC on MacOS Sierra, the only way to add a summary to a table also removes correct, accessible tags.

    The only way to access the table summary is to open the Touch Up Reading Order panel, highlight the table in question, and mark it as a table in the TURO panel--even though the table was already correctly tagged and in the correct reading order. After this is done, the user can right click on the table and add a table summary.

    However, doing this changes the <table> tag to two nested <sect> tags and removes any… more

    2 votes

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    2 comments  ·  Accessibility  ·  Delete…  ·  Admin →
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    Resolved  ·  AdminRachit Jain (Software Engineer, Adobe) responded

    Hi,
    We sent you a mail regarding the issue. We haven’t heard back from you since.
    I believe the issue has been resolved for you.
    Please share your concerns if you face any issue in future,

    Thanks
    Rachit

13. I have both Reader and Acrobat installed. I want pdf attachments to ALWAYS open in Acrobat instead of Reader.

    I pdf attachments to open in Acrobat instead of Reader. I have both Acrobat and Reader installed and attachments always default to opening in Reader.

    3 votes

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14. Comments feature not working

    cannot insert a comment (text or balloon). cannot highlight. yes, I am signed in.

    2 votes

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15. Delete question asking whether to send & track EVERY time I attach a pdf to an email. It is annoying

    Provide an option to turn off the automatic Send & Track Yes No question that pops up every time a pdf is attached to an email.

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    Under review  ·  1 comment  ·  Other  ·  Delete…  ·  Admin →
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16. Edit PDF in Adobe Pro DC online

    The online version of Adobe Pro DC needs to have an edit function for existing PDFs. Especially ones that were created in the desktop version of Pro DC. You are unable to continue working on a PDF that you created on the desktop, but need to do an update or edit to that file away from your desktop/office.

    23 votes

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    1 comment  ·  Editing PDFs  ·  Delete…  ·  Admin →
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    Under review  ·  Bilal Ansari responded

    Thank you for the feedback. I have forwarded your request to the engineering team. They will reach out to you if any more information is needed.

17. simplification

    please simplify the overall user experience - as we had it earlier! all new additions might be welcomed by some- however there are also peop

    2 votes

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    2 comments  ·  User Interface  ·  Delete…  ·  Admin →
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    Need Info  ·  AdminAyush Jain (Lead Software Engineer, Adobe) responded

    Hi,

    Thanks for Reaching out to us for your concern.
    Could you please let us know the exact issues that you face while using any functionality in Acrobat so that we can work upon that for your simplification ?

    Thanks
    Ayush

18. I cannot open Preflight in Acrobat Pro

    Preflight does nothing when I click on it. used to work, now it doesn't please help

    1 vote

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    1 comment  ·  Other  ·  Delete…  ·  Admin →
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19. Highlighting / Marking Text

    Please create an option in Acrobat DC Pro for highlighting and/or marking text without also automatically creating a pop up comment.

    34 votes

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    11 comments  ·  Commenting  ·  Delete…  ·  Admin →
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    Need Info  ·  Ammar responded

    Please let us know if the issue is resolved.

20. Bug: Redaction incorrectly hides text outside of redacted area

    Redaction hides (but does not remove) text outside of the redacted area in certain cases when:

    • A clipping path is set around the content, leaving the outside clipped away
    • The clipping path uses the even-odd rule
    • The clipping path is set while a non-identity transformation matrix is active
    • Before the visible objects are defined the CTM is restored to the identity matrix by concatenating the inverse CTM (rather than restoring the graphics state)

    Steps to reproduce:
    * Open one of the attached files in Adobe Acrobat Pro DC
    * Use the redaction tool to remove the word "Hello"

    Expected result:
    * A black box where the word "Hello" was, the text is removed.

    Observed result:
    * The word "Hello" is redacted correctly, but the word "World" disappears. "World" can still be selected and copy&pasted, but it is not visible.

    Further investigation shows that the clipping path has been modified such that it no longer encloses the text, which causes it to be clipped off, see pic1.png

    Environment:
    Tested with Adobe Acrobat Pro DC version 2018.009.20050 on Windows Server 2008 R2.

    Redaction hides (but does not remove) text outside of the redacted area in certain cases when:

    • A clipping path is set around the content, leaving the outside clipped away
    • The clipping path uses the even-odd rule
    • The clipping path is set while a non-identity transformation matrix is active
    • Before the visible objects are defined the CTM is restored to the identity matrix by concatenating the inverse CTM (rather than restoring the graphics state)

    Steps to reproduce:
    * Open one of the attached files in Adobe Acrobat Pro DC
    * Use the redaction tool to remove the word "Hello"

    Expected result:… more

    • 

    • 

    •  

    4 votes

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    3 comments  ·  Other  ·  Delete…  ·  Admin →
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    Planned  ·  Vivek Chandra responded

    Hello Kasper

    Thanks for reporting this issue. The team is looking into this and we will try to fix this soon.

    Regards
    Vivek Chandra