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13584 results found
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6800.317.14.2.10092
dobe has detected a corrupt file
1 vote -
OCR -- Can't find. It has been hidden in your new online menu system, which as a rule I find very difficult to navigate.
Pt it in a prime menu. Don't hide it.
3 votes -
Why does Acrobat default my phone pic to an unusable zoom level? Cannot save to single page view.
Import a jpg from phone. Creates pdf so big i have to mess with zoom continually. Adobe used to just have it as a single page view regardless. What am I missing?
1 vote -
Reading multi-page table with NVDA or JAWS
Accessibility with NVDA / JAWS: for a data table that spans multiple pages in large files:
UsingAcrobat Reader DC Version 2019.010.20098 on Windows 10 laptop
At present my experience is that the table is not exposed as a continuous table.
Consider a 3 column table.
Only on the first page on which the table begins, the column headers are read as one switches columns.
For an NVDA or JAWS user, every subsequent page seems to have a distinct 3 column table with x or y rows and the column headers on the first row of the table on the start page are not announced.Also the terminology is confusing: what is "single page continuous"?
Alright, "two page continuous" is perhaps two pages side by side in the viewport.
But in either case, the table is still broken up into separate tables.
I believe in an older version of Adobe Reader changing accessibility display mode to continuous from single page permitted one to navigate the table as one continuous table.
That's my recollection from a few years ago when I had accessed a file with large tables.Please can you review this and make sure:
a. the "single page continuous" is labelled as "continuous"?
b. The continuous / 2-page continuous modes permit a screen reader user to experience continuous reading without having to use PgUp or PgDn?
c. And of course, the column headings should then be read as one switches columns, right?
Thanks,
Sailesh Panchang
Principal Accessibility Consultant
Deque SystemsAccessibility with NVDA / JAWS: for a data table that spans multiple pages in large files:
UsingAcrobat Reader DC Version 2019.010.20098 on Windows 10 laptop
At present my experience is that the table is not exposed as a continuous table.
Consider a 3 column table.
Only on the first page on which the table begins, the column headers are read as one switches columns.
For an NVDA or JAWS user, every subsequent page seems to have a distinct 3 column table with x or y rows and the column headers on the first row of the table on the start…1 voteHi,
Since I haven’t heard from you, I believe the issue is resolved on your side.
Feel free to contact us anytime.Thanks
Rachit -
Allow 'No Fill' option for shapes to quick tools color changer
I can choose 'no color' in the properties dialog box for shapes, but this option is not available in the quick tools color change drop-down box. If I want a blank fill, I have to open the detailed properties dialog box every time. Can you add a 'no fill' color to the quick tools drop-down?
1 vote -
Disable document cloud button
This adobe document cloud is completely worthless and is slowing my computer down at boot up on the bus (when I don't have an internet connection) Notice how I haven't ever used this cloud service, and I never intend to. Google docs was out in 2005 and doesn't slow down my computer down at boot. Please address your inadequacy or provide the option for me to disable your "service".
3 votes -
Acrobat DC crashes when opening a second PDF
Like many others I am unable to have more than one PDF open using Acrobat DC. I've gone through all the suggested troubleshooting measures and nothing has fixed the issue.
It doesn't matter how I attempt to open the 2nd PDF, Acrobat DC immediately crashes.
Any help with this would be great.1 voteI am sorry for the inconvenience you are facing.
Can you please update acrobat to the latest version.
The 2nd pdf will open in the newer tab. -
Allow Text and Shapes (rectangles) to be entered directly into Form in "Edit PDF" rather than forcing the user to use Comments
The only option to directly enter text surrounded by a shape is in Comments - or go back to square 1 and reimport the document from Word.
Allow the text entered in Edit PDF to be covered by a shape with optional properties like transparency or colored border and background.1 vote -
1 vote
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Bug: Valid JPEG inside PDF fails to decode in Acrobat DC
Bug: The attached PDF file has a perfectly valid JPEG image (1200x1600 RGB, progressive), but Acrobat DC reports "There was an error while reading a stream." Every other application can display the PDF fine (Dropbox, Microsoft Edge, PDF Expert, Google Chrome, etc). If the JPEG stream is extracted to a .jpg file byte for byte, every viewer can display it. I don't know what causes Acrobat to fail to decompress (DCTDecode).
1 voteIssue is fixed in latest DC build.
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SHOCKING CUSTOMER SERVICE
I have just wasted AT LEAST two hours of my time that will never come back trying to find a way to use the CD i bought some time ago and was told that i could download another version of it with a new attached serial number that would allow it to work although it is old.
Long story short ......hours of time waiting, inefficient language skills from customer service reps and in the final analysis a piece of software that definitely no longer works and that is known by you but not mentioned to customers. It is not the fact that the software cant be used BUT that you let me waste my time trying something that is ineffective. GET A GRIP GROW SOME GENITALIA AND PROVIDE SERVICE THAT IS AT LEAST ADEQUATE PREFERABLY EXCEPTIONAL. DON'T WASTE PEOPLES TIME AND MOST OF ALL LIFT YOUR GAME!!!!!!!!
yOU SHOULD BE ASHAMED!....I AM DISGUSTED!I have just wasted AT LEAST two hours of my time that will never come back trying to find a way to use the CD i bought some time ago and was told that i could download another version of it with a new attached serial number that would allow it to work although it is old.
Long story short ......hours of time waiting, inefficient language skills from customer service reps and in the final analysis a piece of software that definitely no longer works and that is known by you but not mentioned to customers. It is not the…1 voteNo response from user.
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Your circular icons in the comment panel are painful to look at. The "Text-replace" icon is illegible
You need to clean-up / simplify your comment circle icons, the previous version had non-distracting icons, in the newest version all I can pay attention to is how poor the "text-replace" icon is, scales poorly.
3 votes -
Change in color for selection in Mac
In Mac O.S 10.13.6: the selection color is by default blue, it is not taking the system color . Tried with Acrobat XI pro and even Acrobat Reader same thing. Checked in Mac o.s : 10.14 as well, the same .
1 voteHi,
Since we haven’t heard from you I believe the issue is resolved.
Feel free to contact us if you have any issue.Thanks
Rachit -
Separate Move tool for Comments
In Acrobat DC I'm fnding it very difficult to move comments (e.g. a text box) once it has been placed. The Move cursor disappears and simply doesn't come back. I place comments on recruitment forms, both signed and new ones, and I need to move comments around simply and easily on the form. I don't have time to struggle with it, or to wait hoping a move cursor might appear.
1 vote -
Search Menu Missing Close Button
This occurs when using an Acrobat Portfolio. When I use Ctrl+F to open the search menu there is no way to close the menu after I finish searching. I have tried pressing Esc and clicking Ctrl+F again. It stays there if I switch documents/portfolios and even if I close the portfolios. Kind of a pain to completely close Adobe DC just to get rid of the search menu.
Is there a setting I need to change to correctly display the search menu? If not, it would be great to get this fixed in a future update.
Surface Pro 3, Windows 10 (1803)
This occurs when using an Acrobat Portfolio. When I use Ctrl+F to open the search menu there is no way to close the menu after I finish searching. I have tried pressing Esc and clicking Ctrl+F again. It stays there if I switch documents/portfolios and even if I close the portfolios. Kind of a pain to completely close Adobe DC just to get rid of the search menu.
Is there a setting I need to change to correctly display the search menu? If not, it would be great to get this fixed in a future update.
Surface Pro 3, Windows…
1 vote -
Adobe Pro asking for a password for every document we try to edit
Since Adobe Pro is asking for a password for every document we try to edit or combine. Appears same happened last year when a new version was released. https://forums.adobe.com/thread/2452664
2 votes -
I have to sign in every time I use Acrobat DC. What is the problem??
I would like a solution.
1 vote -
Slow/Hard to Share Files
The new update is HORRIBLE!!! I send paystubs to our employees using tracking and it is taking way longer and freezing up all the time!
3 votes -
Acrobat text-edit comment functionality improvements needed
Three problems with the new update on Acrobat, all relating to text-edit comments. 1) Underline, strikethrough, replace, and insert are now represented only by arcane symbols in the comment pane. Before, there used to be the actual words "underline", "strikethrough", "replace", or "insert." Such text labels are gone, and they don't even appear with a mouse-over. This is awful. I work a lot with clients who are less familiar with Acrobat comment functionality, and this only makes it less clear for them. Bring back the text labels for the comment pane entries. 2) You know not everyone uses Acrobat in a collaborative fashion on a team of dozens of people, right? I use it one-on-one with clients. I don't need my name in bold next to every comment in the comment pane. It looks silly, especially when I'm the only one making comments for a client. 3) Why on earth are there only two options for the size of the comment pane: hugely open and closed? Why cannot I simply decrease the size of the comment pane by dragging it to the left? I don't need to see my comments in giant size, I do need to see the document I'm reading.
Please make further improvements based on this feedback.
Three problems with the new update on Acrobat, all relating to text-edit comments. 1) Underline, strikethrough, replace, and insert are now represented only by arcane symbols in the comment pane. Before, there used to be the actual words "underline", "strikethrough", "replace", or "insert." Such text labels are gone, and they don't even appear with a mouse-over. This is awful. I work a lot with clients who are less familiar with Acrobat comment functionality, and this only makes it less clear for them. Bring back the text labels for the comment pane entries. 2) You know not everyone uses Acrobat in…
5 votes -
Certain characters not searchable in PDF
In a PDF file created from FrameMaker 2017 by printing a book to a file with Adobe Printer (using the standard job options) and then distilling a .ps file, certain Kanji characters in Meiryo font are not searchable. However, the same characters in MS Gothic font are searchable.
In the attached PDF file, for example, there are 5 occurrences of character string 入力. 2 of them are Meiryo font (highlighted in yellow) and 3 of them are MS Gothic font (highlighted in pink).
You cannot find 入力 in yellow (Meiryo) but you can find them in MS Gothic (pink).
However, if you copy and paste yellow 入力 within the PDF file, you can find the yellow 入力 but not the pink 入力.
入力 is just one example of those unsearchable characters and there are a lot more examples if I create a PDF from FrameMaker 2017 by Save as PDF.
I posted this issue in the Japanese Community Forum about 3 weeks ago, but no one has responded yet. I believe this is a bug and would like it to be fixed.
If you need more information, please let me know.
Thank you.In a PDF file created from FrameMaker 2017 by printing a book to a file with Adobe Printer (using the standard job options) and then distilling a .ps file, certain Kanji characters in Meiryo font are not searchable. However, the same characters in MS Gothic font are searchable.
In the attached PDF file, for example, there are 5 occurrences of character string 入力. 2 of them are Meiryo font (highlighted in yellow) and 3 of them are MS Gothic font (highlighted in pink).
You cannot find 入力 in yellow (Meiryo) but you can find them in MS Gothic (pink).
However,…
1 vote
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