647 results found
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Rename registered devices
When managing plans, it would be most helpful to be able to rename devices. The names assigned by Adobe can be cryptic at best. Furthermore, it appears that imay have created two registered devices for the same device once when I installed one app, and a second when I installed another app.
2 votes -
Cannot connect to Adobe update server
Acrobat Pro X
Whenever I try Help/Check for Updates ... I get a message back that "Cannot connect to Adobe update server. Please verify that you are connected to the Internet and check for updates again." Obviously, I am on the Internet to make this post. What do I do?2 votesCould you please let me know if you are on windows or mac?
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Have Multiple accounts
Sometimes people have two seperate adobe accounts on one computer. One for work and one personal account. we need to be able to quickly switch between accounts or be able to be signed in with different accounts on different adobe programs,
17 votes -
give user ability to cancel subsriptions
please give users the ability to cancel subscription when no other options adobe states the instructions. user has called several times, chatted several times, user has contact credit card company and paypal and adobe. adobe reponds with same solutions that dont work and even closes tickets that are unresolved, provide excessive wait times making it impossible to cancel membership. requestred assistance from law enforcement and other and other agencies as adobe s obtuse consideration is too take your money with no soutions. adobe appears to employ mentally impaird personnel that are unabke ti decipher common english thereby abdoning common sense…
1 vote -
ACROBAT DOES NOT WORK WITH MOJAVE.....END OF STORY
Acrobat does not work with Mojave...and I do not think it ever will. Adobe need to refund a portion of the subscription and stop blowing smoke....
1 vote -
Licence expired error
Our company Fast Radius has a group licence and we are all locked out. This is stopping our business!!! We need Acrobat Std ASAP.
1 vote -
Provide subscription overlap for an extended period to allow methodical migration to a new PC
Currently have subscription licensed on two machines. Upgrading one machine and need three machine use for a period of time so that I can methodical migrate to the new machine rather than clutter it with years of outdated data & files.
1 vote -
http://www.adobe.com/misc/bugreport.html
adobe acrobat hgas detected a corrupt file checkusm error
2 votes -
Need to fix not being able to log into Adobe Acrobat. I am signed into Creative Cloud, but Acrobat will not allow me to sign in
It is very frustrating the inconsistencies surrounding being able to log into Acrobat. You click on the login button and the little watch flashes for a second but nothing happens. To pay a monthly fee for something that does not work is not right
1 vote -
Acrobat Pro update-able through Creative Cloud App
I recently was VERY late getting Acrobat Pro updated, as I was always (only) checking for updates in the Creative Cloud app. Acrobat is listed there as in installed app, but recent updates have not shown up. I did find this was probably because I had Automatic Updates turned off in Acrobat's prefs. (I don't like automatic updates, they can be intrusive.) The same source - found in one of the forums - said if Auto updates were off, then the updates would show up in the CC App, but it didn't. If a customer gets the app as part…
2 votes -
Acrobat 2019.008.20071 and Pitstop Edit 13 Tools missing.
After Acrobat updated to 2019.008.20071, my Enfocus Pitstop Tools have disappeared. I have tried uninstalling/re-installing both Acrobat and Pitstop. With no change. I have checked for an update to Acrobat but get a message that 20071 is the latest version. Enfocus says the problem is in Acrobat.
When can i expect a fix for this. I need these tools in order to be able to work with my customers. Thanks
2 votes -
my acrobat pro license is not recognized
i have a legacy device license and all other apps work. Acrobat is the only app that has stopped working and is stuck in trial mode.
1 vote -
Acrobat Pro DC repeatedly crashes after updating to Mac OS 10.14.2 (Mojave)
Acrobat Pro DC began crashing immediately and repeatedly after updating to Mac OS 10.14.2. (MBP 15/32GB/4TB/ 2018).
After searching Acrobat forums, it appears others have experienced this issue, albeit with prior updates of High Sierra.
My solution: I attempted a solution that was successful in one of the posts. I uninstalled Acrobat using the uninstall function of the application. I rebooted in 10.14.2 and then reinstalled Acrobat Pro DC. Acrobat Pro DC now works well, without apparent glitch and no crashes after 2 days of constant use since the uninstall/reinstall procedure.
2 votes -
single user disc and license
Involuntarily upgraded to W10. Now, my older Acrobat versions no longer work.
Current Win version: 10.0.17134 Build 17134
Am now retired but MANY pdf files/documents from years past that are no longer accessible.
Need a single user disc and license for my single computer. NOT CLOUD -- internet not stable.
Sharing, collaboration, team stuff totally not needed.
Too old for school discount and my military access ended with retirement.
Is there a simple solution, relatively inexpensive solution for those of us who still need your product?
Thanks,
Douglas McCullough
10.8.20185 votes -
Bug in Output Intents after upgrade to Acrobat Pro DC 2019.008.20071
Hello,
a few days ago, Acrobat Pro DC was upgraded to version 2019 a
today I found that it shows the wrong CMYK values for Output Intents.
To calibrate RIP, I have created in Adobe Illustrator PDF-X4 file with CMYK values. I checked out that Acrobat showed me poor CMYK values.
See in forum https://forums.adobe.com/thread/2542941
Here is source files:
https://www.dropbox.com/s/472key11puwzzrc/Barvy%20-%20vzorky.ai?dl=0
https://www.dropbox.com/s/sc24n9t8pefunfm/Barvy%20-%20vzorky%20-%20%C4%8D%C3%A1st1.pdf?dl=0
https://www.dropbox.com/s/nrqaoy55tdqm820/Barvy%20-%20vzorky%20-%20%C4%8D%C3%A1st2.pdf?dl=0
Dropbox - Barvy - vzorky - část1.pdf
Dropbox - Barvy - vzorky - část2.pdf
Regars
Ales Ulrych
5 votes -
Not able to uinstall Acrobat dc
Hi! Since i downgraded my acount to no longer access Acrobat dc my Creative Cloud app doesn't allow me to uinstall the app, and windows won't let me delete the software files. Adobe Acrobat DC is neighter to be found in the windows uinstall program-list.
But the program is fully installed on my computer, and when opened, it tells me that it is no longer part of my plan, and gives me no other option than to sign up for an other period.But i would like to get rid of it to go back to acrobat reader.
Some help…
1 vote -
Prevent Adobe Acrobat Reader DC Downloads in Updates
I have purchased the full license for Adobe Acrobat Pro DC, I am requesting Adobe to create a way to always block Reader DC from ever downloading during scheduled updates. Reader DC always commandeers/overrides the default settings by file types and since I PAID for the full software product, I shouldn't have to reset my default program by file type literally every other day. Please change this. Please.
2 votesTo disable updater you can set the following registry key:
HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Policies\Adobe\Acrobat Reader\DC\FeatureLockDown
“bUpdater”=dword:00000000You can refer to the following document:
https://www.adobe.com/devnet-docs/acrobatetk/tools/PrefRef/Windows/Updater-Win.html#idkeyname_1_24776Thanks
Atir -
signing in everytime I open program
WE paid for a subscription to Adobe Acrobat DC why do we have to sign in each time. Adobe needs to fix this. Oh the days we had a CD to install and never had these problems. Also my boss has that same problem with our Photoshop and Indesign.
1 vote -
Acrobat CC excessive Ram usage
Acrobat CC has suddenly started using excessive amounts of RAM to the point that it is paused and has to be quit and restarted. This also happens if left alone with no files open.
Having pitstop plugin open or not makes no difference. This is on an imac retina 5k late 2014 with 16gbs ram and only started happening Sept 1 2017, Acrobat CC has been installed for at least a year with no issues (and other versions before that have not had this issue).
The RAM usage seems to increase much more quickly if it is an image heavy…33 votesThanks for the update Jan. Glad to know that your problem is resolved.
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Can not disable auto updates
Auto update feature cannot be turned off. This is a fundamental flaw in your software. No software should ever update without permission of ownder.
2 votesPlease let us know the OS on which you are using Acrobat (Windows or Mac).
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