13604 results found

1. "an invalid json was specified"

   I get the following error after specifying were the recipients should sign:

   "Could not Send"
   "an invalid JSON was specified"

   It works when I send it to my personal email but doesn't work when i send it to the intended recipients.

   I also tried to change the language and removed the special characthers and it didn't work.

   Please help me with this.

   Thank you

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   4 votes

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   3 comments  ·  Adobe Sign  ·  Delete…  ·  Admin →
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2. Open last viewed files

   I am a PhD student and have switched to Adobes pdf viewer because I think it is the best one (google and edge do not offer the same accessibility for mark up etc.) The one thing that I love about google and edge is that you can set them to open the previously viewed document. I read a lot of articles and use the tabs as a sort of reading to-do list. But when I close adobe (or my computer restarts) that list disappears, I have to either remember them or go to the recently opened files to open them again (but since sometimes I opened them a long time ago it is low on the list or has disappeared). It would huge if adobe could automatically open all files that were previously opened the last time I closed it. Thanks!

   I am a PhD student and have switched to Adobes pdf viewer because I think it is the best one (google and edge do not offer the same accessibility for mark up etc.) The one thing that I love about google and edge is that you can set them to open the previously viewed document. I read a lot of articles and use the tabs as a sort of reading to-do list. But when I close adobe (or my computer restarts) that list disappears, I have to either remember them or go to the recently opened files to open them… more

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   0 comments  ·  Accessibility  ·  Delete…  ·  Admin →
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   Resolved  ·  AdminRachit Jain (Software Engineer, Adobe) responded

   Hi,
   Since I haven’t heard from you, I believe the issue is resolved on your side.
   Please connect with us incase you need any help. Also please checkout the latest features by updating to the latest version.

   Thanks
   Rachit

3. Unable to sign in

   Steps to reproduce - Click sign in top right corner of desktop app
   OS - Windows 10 home build number 19042.685 Acrobat version 2020.013.20074
   Expected result - give a dialog to sign in
   Observed result - shows watch for a few seconds, then does nothing.
   When I go into help, it says I'm logged in however I still see sign in button on right side and I can use request signatures. It shows authentication failed as shown in screenshot.
   Signed in with email 24sabadenilay@iusd.org not the one I am providing for response

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   0 comments  ·  Security & Digital signatures  ·  Edit…  ·  Delete…  ·  Admin →
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4. Sharing my Catalogues

   Hi,

   I've been on with adobe remote as I was having problems when I share my catalogue links with clients - they were going out of order. We've came up with a way I can get around this but it's temporary and this takes time. They told to contact you as they believe it's a bug. Everything looks ok on my work space and catalogue but when I make it public and click on the link, they all go out of order. Like I said, the remote team told me to contact you as they couldn't fix it but managed to give me a temp solution. Can someone help?

   Hi,

   I've been on with adobe remote as I was having problems when I share my catalogue links with clients - they were going out of order. We've came up with a way I can get around this but it's temporary and this takes time. They told to contact you as they believe it's a bug. Everything looks ok on my work space and catalogue but when I make it public and click on the link, they all go out of order. Like I said, the remote team told me to contact you as they couldn't fix it but managed… more

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   0 comments  ·  Share & Collaboration  ·  Edit…  ·  Delete…  ·  Admin →
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5. Customised message Adobe Sign

   Please allow the user to customise the default "Please review..." to their own message.

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   0 comments  ·  Adobe Sign  ·  Edit…  ·  Delete…  ·  Admin →
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6. Remove the 'Home', 'Tools', 'Document' buttons.

   Remove the 'Home', 'Tools', 'Document' buttons.
   Again, these buttons seem to me that they belong on the main tool bar, instead of wasting tons of space on the 'customizable' quick access tool bar. Why are they there? i don't know.
   It seems to me, that adobe has a lot of programmers with ideas, but no adobe test users, to let them know, whether the idea is good or bad.

   Adobe: please don't rely on us, the general user, to give you feedback to do that job for you. We all have work to do, and want to get it done fairly quickly. We don't want to end up frustrated with new additions, that ended up being a bad idea. Thanks.

   Remove the 'Home', 'Tools', 'Document' buttons.
   Again, these buttons seem to me that they belong on the main tool bar, instead of wasting tons of space on the 'customizable' quick access tool bar. Why are they there? i don't know.
   It seems to me, that adobe has a lot of programmers with ideas, but no adobe test users, to let them know, whether the idea is good or bad.

   Adobe: please don't rely on us, the general user, to give you feedback to do that job for you. We all have work to do, and want to get it done… more

   9 votes

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   3 comments  ·  Other  ·  Delete…  ·  Admin →
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7. Please add a way for PC users to restore last viewed session documents all at once

   Please add a way for PC users to restore last viewed session documents all at once

   2 votes

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   0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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8. Adobe Sign Template field recognition

   When uploading a pdf file Adobe Sign recognizes fields but none of them are required fields. There should be a way to switch them all to required or import them all as required as the default setting. I uploaded a pdf that has about 50 fields that are required and only a few that are not required. I have to click 4 times for each field to make them required so I am looking at 200 mouse clicks to fix the form.

   It would save so much time to give a choice on the status of the recognized fields. Being that it is a signature service you would expect that required would be the default.

   When uploading a pdf file Adobe Sign recognizes fields but none of them are required fields. There should be a way to switch them all to required or import them all as required as the default setting. I uploaded a pdf that has about 50 fields that are required and only a few that are not required. I have to click 4 times for each field to make them required so I am looking at 200 mouse clicks to fix the form.

   It would save so much time to give a choice on the status of the recognized fields. Being… more

   2 votes

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   0 comments  ·  Adobe Sign  ·  Delete…  ·  Admin →
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9. Where did Save As / Save as Copy go?

   I frequently open PDFs from a web browser and have no idea where they actually live in a temp folder and would use File > Save As to save it somewhere I would recognize like OneDrive or the Desktop. This option seems to be gone. I can export it in any format under the sun except save it as another PDF. Even a right-click > Show in File Explorer would be useful. Thank you.

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   1 comment  ·  Other  ·  Delete…  ·  Admin →
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10. Flip, mirror or rotate of a drawn subject in Adobe Acrobat Pro DC

    Please add features to able to flip, mirror or rotate a drawn subject like Polygon or Connected lines in Adobe Acrobat Pro DC.

    4 votes

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11. Undo

    How TF can you not allow undo ANYWHERE in ANY application! The year is 2020! Why are computers great? Many reasons. One of the biggest? UNDO.

    WHY CAN I NOT UNDO WHEN I MAKE A MISTAKE FILLING A DOC IN FILL + SIGN MODE, WHEN I'M THE CREATOR OF THE DOCUMENT?! Every time I try to use Adobe's half-assed software (Premiere [the worst of all], Audition, Acrobat), I want to pull my f&*%ing hair out because you fools either altogether left out a VERY common and important feature, or you included a broken version of it! And when I say broken, I mean BROKE. Ever tried to export multitrack audio, in sync with picture, from Premiere "Pro" to BASICALLY THE ONLY PRO AUDIO SOFTWARE USED IN POST SOUND–Pro Tools? IT'S A COTDARN TRAINWRECK. I'm glad I've been cracking your sheisty software for years (and now have free access through my employer) because I would never pay for this sorry excuse for "professional" software! Sometimes it's helpful. But only ever enough to be a free beta. Except you charge money for your betas, and seemingly the majority of what you output is effectively a beta. Shoooot, one might even say its a gamma.

    And the support! Had a tech remoting my machine trying to figure out why Premiere was sending horribly unreliable AAFs and OMFs to Pro Tools (using a purchased and up to date verison of Premiere and Pro Tools). Guess what? 1.5 hours of him clicking around and sounding like an idiot over the phone, and he simply says "this is a known issue" and ends the call. He clearly had never made a movie in his life and was clueless about the mechanics of any of it, so it was about impossible to even describe my issue in a way he could follow. Compound that with the fact that English is not his first language, and he could give 2 shots about my 1st world problems, and you've got a recipe for the worst possible support you can imagine, as evidenced by the 1.5 hour long, fruitless phone call + remote access.

    Oh, and fork your subscription model.

    How TF can you not allow undo ANYWHERE in ANY application! The year is 2020! Why are computers great? Many reasons. One of the biggest? UNDO.

    WHY CAN I NOT UNDO WHEN I MAKE A MISTAKE FILLING A DOC IN FILL + SIGN MODE, WHEN I'M THE CREATOR OF THE DOCUMENT?! Every time I try to use Adobe's half-assed software (Premiere [the worst of all], Audition, Acrobat), I want to pull my f&*%ing hair out because you fools either altogether left out a VERY common and important feature, or you included a broken version of it! And when I say… more

    6 votes

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    Under review  ·  1 comment  ·  Fill & Sign  ·  Delete…  ·  Admin →
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12. why is my adobe DC printing a blank page when i open printer
    1 vote

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    0 comments  ·  Printing  ·  Edit…  ·  Delete…  ·  Admin →
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13. Adobe signs me out every day and I have to re-enter my information

    I don't understand why I have to sign in every time I want to view a document or why it will not keep me signed in. It is horribly inconvenient to have to sign in every day, just to view pdfs.

    1 vote

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    0 comments  ·  Other  ·  Edit…  ·  Delete…  ·  Admin →
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14. Droplets get corrupted when modified (macOS)

    Everything works fine when I create a droplet, but if I edit a droplet in the Preflight window, the droplet becomes corrupted. When I execute the droplet, I get an OS error "You can’t open the application <droplet name> because it may be damaged or incomplete."

    I investigated via Show Package Contents in Finder, and found that the directory structure in modified droplets is different from the directory structure of a non-modified droplet – see attached screenshots.

    I'm running the latest Acrobat (20.0) on macOS Mojave (10.14.6), and I also experienced the same problem a few months ago on High Sierra, before I upgraded to Mojave.

    Everything works fine when I create a droplet, but if I edit a droplet in the Preflight window, the droplet becomes corrupted. When I execute the droplet, I get an OS error "You can’t open the application <droplet name> because it may be damaged or incomplete."

    I investigated via Show Package Contents in Finder, and found that the directory structure in modified droplets is different from the directory structure of a non-modified droplet – see attached screenshots.

    I'm running the latest Acrobat (20.0) on macOS Mojave (10.14.6), and I also experienced the same problem a few months ago on High Sierra,… more

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    0 comments  ·  Other  ·  Delete…  ·  Admin →
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15. Acrobat Reader DC - MS Outlook is freezing when using the "Share" function of Acrobat Reader DC

    MS Outlook is freezing, when mails are send with the "Share" function of Acrobat Reader DC. I can reproduce this issue on every client, with every user and with every PDF Document.For more details, please have a look at the attachment.

    4 votes

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    1 comment  ·  Other  ·  Delete…  ·  Admin →
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16. Read out loud to end/this page: The ability to start from anywhere (available using right+click from selected area of the document)

    Read out loud to end or read this page only: The ability to start from anywhere (make option available using right+click from selected area of the document). It's maddening to have to listen to the document over and over and over and over and over and over and over... when troubleshooting order errors. TIA

    3 votes

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    0 comments  ·  Accessibility  ·  Delete…  ·  Admin →
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    Resolved  ·  AdminRachit Jain (Software Engineer, Adobe) responded

    Hi,
    Since I haven’t heard from you and this is a feature request, we have kept it in a radar.

    Please connect with us incase you need any help. Also please checkout the latest features by updating to the latest version.

    Thanks
    Rachit

17. Stamps need to be easier to customize, or there needs to be a Prepared by stamp.
    3 votes

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    0 comments  ·  Commenting  ·  Delete…  ·  Admin →
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18. font changes

    I start filling pdf and it uses one font. Then I use some of this letters (č,ć,š,ž,etc.) and it changes font to some other. I dont care what font i use, but i look like ****** sending filled pdfs with 2 fonts. I dont want to use 2 fonts. please help

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    6 votes

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    2 comments  ·  Fill & Sign  ·  Delete…  ·  Admin →
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    Under review  ·  Adminsagrover (Admin, Adobe) responded

    Hi,

    Thanks for providing your valuable feedback. We are looking into it and inform you in case we have any updates.

    Regards,
    Sandeep Grover

19. Acrobat Pro DC bug

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    1 vote

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20. The pasted image exceeds the maximum width of the page

    The new features Suggested:

    1) When the clipboard picture exceeds the maximum width of the page, the width of the picture is automatically adjusted to the width of the current page, and the height of the picture is scaled proportionally.

    2) The width (or height) of the pasted picture can be adjusted, instead of the current one, the width and height can be adjusted simultaneously according to the original picture ratio.

    Looking forward to your attention and improvement

    1 vote

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    0 comments  ·  Editing PDFs  ·  Edit…  ·  Delete…  ·  Admin →
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