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Acrobat for Windows and Mac

Help us improve Adobe Acrobat for Windows and Mac by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Support Community for Acrobat.

If you are still using Acrobat 11.x or other older versions, please note that those are no more supported by Adobe. Try out the latest, Acrobat DC.
In case your concern is not addressed in the latest version, please report the issue against Acrobat DC.

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For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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Acrobat for Windows and Mac

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647 results found

  1. "View All Recent Files" crashes Acrobat Pro for Mac under OSX Mojave

    1. "View All Recent Files" crashes Acrobat Pro for Mac under OSX Mojave
    2. Open Acrobat Pro. Go to file > Open Recent File > View All Recent Files
    3. OS X Mojave 10.14.1 - this issue appeared after I upgraded to Mojave
    4. Should open a list of files previously accessed
    5. Actually gives the SBOD and causes Acrobat Pro to become unresponsive

    .txt file attached with the system report

    1 vote

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    Need Info  ·  2 comments  ·  Installation and Licensing  ·  Admin →
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  2. Change the "update" button to "upgrade"

    While installing Photoshop and Lightroom today, the installation screen showed that I had an existing install of Acrobat DC. I've never heard of Acrobat DC... so I assumed it must be part of the Acrobat system - and I elected to update the installation by pressing the "update" button. Unbeknownst to me, it uninstalled my Acrobat Pro XI and installed a trial version of Acrobat DC. I called the Support Line and waited AN HOUR AND A HALF to speak to a tech support representative to find out how to revert back to my Pro XI. By the time I…

    4 votes

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    Need Info  ·  1 comment  ·  Installation and Licensing  ·  Admin →
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  3. Stop prompting me to sign in I don't want to

    Stop asking me to sign in!
    I Should just be able to use the product i paid for without the annoying sign in prompt every time I open a document

    3 votes

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    Need Info  ·  2 comments  ·  Installation and Licensing  ·  Admin →
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  4. acrobat DC not running with Mojave

    Now look, Acrobat DC is not running with Mojave. I WANT A REFUND NOW SO I CAN BUY ANOTHER APP, IE NITRO PDF.

    I NEED A REFUND OF 15GBP BACKDATED TO LAST MONTH. NOW...SO MANY POSTS AND YOU ARE NOT RESPONDING AT ALL. I SPEND OVER 600 GBP WITH YOU PER YEAR TO GET THIS RUBBISH. I DEAL WITH HOLLYWOOD ON A DAILY BASIS AND AM FORCED TO USE PREVIEW TO LOOK AT PDFS...RUBBISH, RUBBISH, RUBBISH..

    1 vote

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    Need Info  ·  1 comment  ·  Installation and Licensing  ·  Admin →
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  5. Bring Back Clear all Recently Viewed Files and clear error

    Recently updated DC to version 19.8.20071.303822. Previous version had a button at the bottom of the page that said clear recently viewed files. Now I have to check block each individual PDF and clear them. The last PDF it does not give the option to clear instead it asks about delete. I don't want to delete the file, I just want to clear the screen of recently viewed PDFs of files. Also if I try to select it with the others I want to clear, the clear option disappears, what is up?

    3 votes

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    Resolved  ·  2 comments  ·  Installation and Licensing  ·  Admin →
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  6. adobe has been very laggy

    ever since the update, my adobe has been very laggy

    2 votes

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    3 comments  ·  Installation and Licensing  ·  Admin →
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  7. More useful Admin Console

    Will Adobe be giving more access to this type of information from the Console. The new console is useless - it does not have any value. The main things people need to do is reassign license, resend invitation, and check usage.

    16 votes

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    1 comment  ·  Installation and Licensing  ·  Admin →
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  8. 6800.317.14.2.10092

    dobe has detected a corrupt file

    1 vote

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    Need Info  ·  1 comment  ·  Installation and Licensing  ·  Admin →
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  9. SHOCKING CUSTOMER SERVICE

    I have just wasted AT LEAST two hours of my time that will never come back trying to find a way to use the CD i bought some time ago and was told that i could download another version of it with a new attached serial number that would allow it to work although it is old.
    Long story short ......hours of time waiting, inefficient language skills from customer service reps and in the final analysis a piece of software that definitely no longer works and that is known by you but not mentioned to customers. It is not the…

    1 vote

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    2 comments  ·  Installation and Licensing  ·  Admin →
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  10. I have to sign in every time I use Acrobat DC. What is the problem??

    I would like a solution.

    1 vote

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    Need Info  ·  1 comment  ·  Installation and Licensing  ·  Admin →
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  11. I was having problems getting Abode to work so cancelled my subscrition. Now all the invoices using abode have been deleted

    I was having problems using abode so cancelled my subscription from frustration. All my invoices were done on this system and now I have no record. Why were the invoices removed from my system when I cancelled my subscription, they were done while I was paying to use it and I want them back

    1 vote

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    Resolved  ·  1 comment  ·  Installation and Licensing  ·  Admin →
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  12. signing in

    How do I fix the signing in issue. I've signed in about 5 times now, and it's still not signing me in. This is so frustrating and a complete waste of 10 min waiting to be able to sign a form.

    14 votes

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    11 comments  ·  Installation and Licensing  ·  Admin →
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  13. Team and personal id linkage - to stop repeated account swapping

    I have a Team Account (work email address) for Acrobat Pro
    I have a personal account (personal email) for Creative Cloud Photography Plan.
    I use both work laptop and personal desktop for work application.
    I wish to remain logged into CC for LR access, but when I want to use Acrobat Pro, I am forced to swap ID. As Acrobat Pro is my default PDF viewer, this happens a lot.
    The answer given was to ask my corporate Adobe Acount Admin to use my personal email address not my work email.
    This is mad.
    Corporates don't make this easy. I…

    1 vote

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    Resolved  ·  2 comments  ·  Installation and Licensing  ·  Admin →
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  14. Licence Activation is standalone and not connected to Creative Cloud

    BUG - Licence Activation is standalone and not connected to Creative Cloud

    We have Creative Cloud collection subscription and the licence activation to acrobat is not connected to being signed into Creative Cloud.
    so you have to sign in twice.
    Please fix this so it is part of the whole family. We should only have to sign in once to activate all the software in creative cloud suite.

    thanks

    1 vote

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    Resolved  ·  2 comments  ·  Installation and Licensing  ·  Admin →
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  15. No se encuentra IMSLib.

    Problema de instalación no se encuentra IMSLib. Los servicios de Acrobat no funcionan.
    Ricardo Rojas 21/12/2018

    1 vote

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    1 comment  ·  Installation and Licensing  ·  Admin →
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  16. Newly Installed Acrobat Pro DC Keeps Closing After 10-20 Sec Without Error Message

    I just installed Acrobat Pro DC and the it keeps shutting down after running only 10-20 seconds. I can occasionally open a file quickly enough, but after opening file, Pro DC then shuts down. Went through Adobe troubleshooting (checked updates, Distiller, repair installation), but problem persists. Note that I did NOT set Pro DC as my default program for PDF files. My original Acrobat Pro XI is running fine.

    27 votes

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    Need Info  ·  49 comments  ·  Installation and Licensing  ·  Admin →
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  17. keep customizations on update

    I customized my toolbar, digging through various menus to add the buttons I use frequently. Today Acrobat DC installed an update, and now my customized toolbar is back to the default. It's taking me forever to find the features I use and re-add them to my toolbar. I have deadlines! I have time pressures! I don't need this ****! I customized my toolbar for good reasons! Why can't my toolbar buttons stay where I put them???

    4 votes

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    0 comments  ·  Installation and Licensing  ·  Admin →
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  18. Unable to convert files to pdf

    I purchased the Adobe PDF Pack in August 2018 but now, each time I try to convert a file, I get a message saying that my trial has expired and I must buy to continue. Please tell me how to fix this or return the money I paid. Thank you.

    2 votes

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    Need Info  ·  1 comment  ·  Installation and Licensing  ·  Admin →
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  19. ACROBAT DC CRASHES WHEN STARTING UP 2017 MACBOOK PRO?

    ACROBAT DC CRASHES WHEN STARTING UP 2017 MACBOOK PRO?

    1 vote

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  20. licensing system not working for me

    My concern is with the new Adobe policy of license-based software. I was extremely frustrated when I was out-of-the-blue prompted to log in to Adobe just to open a pdf. My saved log-in did not work, and I was unable to open my flight document, which was a big problem for me in the moment. I have now solved that problem (by switching pdf viewers, to Preview). However, the root of my dissatisfaction is with the Adobe licensing system. I am a paid subscriber, and this system is not working for me. I absolutely do not want to be told…

    1 vote

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