10708 results found
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1 vote
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A document where images cannot be screenshot to be searched for on google images or way to alter our images so same images don't come up
I need to be able to create a document where the images we include can not be screenshot and the searched for in google image search (thus enabling the person I am sending the PDF to to go to competitor websites who have the same images as us). So either no screenshot allowed or the ability to change the images we have sufficiently that google image will not find it.
1 vote -
BUG: Combine files into single PDF does not work
Acrobat Pro DC 2017, Mac running Sierra 10.12.6. Starting with three single-page PDFs created out of Illustrator. Create>Combine files into single PDF, Add open files creates a single page file of the second file added, ignoring the additional two files. If I do not have the files open and use Create>Combine files and navigate to the files in the Finder, nothing happens at all. No error messages, no crash. As always, these commands work fine in Acrobat Pro XI.
1 voteThanks for confirmation. We are closing this case from our end.
Feel free to open a new case, if you face any issues.Thanks
Tanvi -
Missing file opens at Computer Startup
When starting my computer Acrobat DC Pro opens looking for a missing file.
1 vote -
Product is a total pile of ****. Why do I have to wait "while the document is being prepared"? Is it unprepared. Fix it.
Go out of business. You products suck. Every "upgrade" is a downgrade.
1 voteI am sorry for the inconvenience you are facing. Can you elaborate on the issues you are facing with Acrobat DC?
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BUG: Date field in Word not converting to PDF correctly.
I created a date field, called VersionDate, as a Custom Document Property in Word. The field is displayed in the document footer. When I converted the document to PDF, the date changes from July 25, 2017 to July 24, 2017. I tried converting from Word plugin, Acrobat DC, and the Adobe PDF Services website, and each one sets the date back one day, but the Microsoft plugin also changes the format (from July 25, 2017 to 7/24/2017 (especially annoying since Australia does not use the U.S. date format).
1 voteHi Gabreille,
If you open your Word document and go to Print Preview mode (Word→Print, select any printer and check the preview), you can see that the date changes to one day back. Adobe Acrobat has not come into picture till this point. It is the custom date field that is behaving incorrectly in Word.
Thanks,
-amboo -
In Acrobat Pro, recognizing text would result in a continuous flow of editable text, which I could continuously select and copy all at once
Take away the boxes around text so can copy entire portions of text.
1 voteIssue resolved. Was knowledge gap for customer.
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Bug: Unable to Open a pdf while mid-saving another.
Problem: I am unable to open a pdf (from hard drive i.e. desktop) while I am in the 'save as' menu for another pdf file.
Reproduce:
1. Opened an pdf from Microsoft Outlook.
2. Went to file > "save as'
3. Used windows explorer to open another pdf that was saved on windows cloud storage.
4. Unable to open second pdf file.Environment: Windows 7; Adobe Acrobat Pro DC 04581.
Expected Result: I should be able to open the second pdf file
Observed result: Unable to open second pdf file
Bonus: Results occurred once I was out of the 'save…
1 vote -
Signed document should be frozen, while it is not....
When we (in my company) sign documents with "fill and sign", we get following instant message; " When you save a form with signature or initials you will no longer be able to edit the existing form fields". This is perfect! BUT; this is not true! Even after the document is saved, others can change anything in the document, and even delete the signature!!!?!! Should be possible to choose if others should be able to sign (as multiple signatures often is needed), or if it should be totally locked for any editing after signing!
1 vote -
I have had the most unimaginably bad customer experience today with you products.
I have had the most unimaginably bad customer experience today with you products. I bought a new computer (MacBook) and attempted to load the software I purchased in 2015. For the last 8 hours I (or one of our people here at our company) have been trying to contact you or work through your chat capability or simply follow some instructions (not findable) to complete this simple task. No success. Could you please have someone contact me as soon as possible.
2 votes -
Certified Sigs Should Allow Timestamping by Judicial Court E-Filing Systems
Our county's superior court system requires that we e-file all documents into the court; upon filing a document with the system ("LINX"), LINX timestamps it.
This doesn't work with a certified e-signed document, because Adobe locks the document from future editing. If I try to e-file a certified copy, LINX immediately rejects the file, because of course LINX can't timestamp it.
I'm forced to print out the file, physically scan it again, and e-file the document that I had e-signed in the first place! Am I missing a checkbox somewhere that I can check, to force Adobe to allow editing…
1 voteHi Molly, Kevin,
Thanks for writing to us.
From what I understand, you require your PDF to be digitally signed again, after you have shared it after certifying and digitally signing by your signature? Can you please try these steps and see if this is what you require:
1. Open PDF in Acrobat DC. From Tools→ select ‘Prepare form’ app and click Start. Add (at least) 2 signature fields from top toolbar and save the document
2. Right click on the first signature field and select ‘Certify with visible signature’. In the Certify Document dialog that comes up, under ‘Permitted Actions After Certifying’, select ‘Form fill-in and digital signatures’
3. Now sign the document by adding your signature
4. Send the document to LINX nowDoes this solve your problem? Please let us know.
Thanks,
-amboo -
Cannot email a .PDF when Photoshop or Illustrator are open.
Windows 7
MS Outlook 2003
Adobe CC1 vote -
When starting, open documents previously open
Often I'll have 5-10 documents open at once - they are constantly in use. When I close Acrobat they are all closed. and when I re open Acrobat I need to reopen all the documents. It would be nice if it would veryt simply open all of the files open when it was last closed.
3 votes -
an old glitch remaining...
The rectangle of the update in Adobe Acrobat DC latest version still shows the black pixellated contour surrounding the header.
1 vote -
Easy edit of toolbar
I can't see/figure out how to add the "sign pdf" icon into the main toolbar. Frustrating to click 3-4 times to just get that "tool" to show up.
1 vote -
Bug: missing font styles in Acrobat DC for Mac
When editing a PDF, I can't select some font styles (e.g. "Futura Condensed" is not available in dropdown).
There was no problem with Acrobat XI.Adobe Acrobat DC (2017.009.20044 / French language)
macOS Sierra 10.12.52 votes -
Why Do I Have to Buy Adobe Acrobat Pro DC?
I am running Windows 10 and the Adobe Acrobat Pro DC was installed on my machine as an Update by Microsoft. I uninstalled it in error. Regardless, why would I have to buy Pro after the 7 day trial, when it was installed Free by Microsoft as part of Windows 10 update?
2 votesMarking this issue as resolved as there is no response from the user.
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Remove extra spacing and lock icon from annotations (Comments) pane
In Adobe Acrobat DC Comments, the Lock icon adds unnecessary space to the already inefficient spacing (even without the lock, for some reason a lot of extra spacing was added). Is there a way to compress the spacing and/or remove the lock icon, which was never shown in previous versions of Acrobat? If not, the result of our company switching to acrobat DC is a reduction in productivity.
1 vote -
Collaborate Feature not available in Document Cloud Files
Collaborate Feature not available in Document Cloud Files, it is available in Creative Cloud files. Please include this option
Also there are no Shared PDF option, where in we can store a PDF on cloud and have a team to work on it. Just like in Foxit Or Sharepoint
5 votesThanks for reaching out to us. For supporting collaborative viewing of PDF, Acrobat has come up with Send for Review option via the share button where the PDF is stored on the cloud and the team can add comments which will be visible to other users also with whom the file is shared.
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Page/Bookmark Panes
Option to keep page and bookmark navigation panes open. I use them everyday. Every single time I open/create a new pdf, I have to open panes. Haven't found a way to keep them open if it exists.
4 votes
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