10731 results found

1. Bug: Images become blank grey boxes when changing the reading order

   When we change the reading order in Accessibility of images in a scanned and OCR'd document, the image becomes a grey or white box and no longer shows the image if we move it in the reading order. If you move it back to the original location in the reading order, the grey box disappears. If you save it once the grey box appears, it's permanent. We have tried working with support and they've witnessed the issue happen. The open case may be under cheil@wooster.edu but I don't have the case number handy.

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   1 comment  ·  Accessibility  ·  Delete…  ·  Admin →
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   Resolved  ·  AdminRachit Jain (Software Engineer, Adobe) responded

   Hi,
   Since I haven’t heard from you, I believe the issue is resolved on your side.

   Please connect with us incase you need any help. Also please checkout the latest features by updating to the latest version.

   Thanks
   Rachit

2. [Bug Repot] thermometer (progress bar) produces error when trying to change its value (i.e. progress the bar)

   Since the 2021 update (21.001.20135), there is an error when using multiple (overlaying) instances of the progress bar with JavaScript. Code that used to work before now generates an error.

   The error is:

   GeneralError: Operation failed.
   Thermometer.value:1:Console undefined:Exec
   

   To reproduce this, run the following code from the console (JavaScript Debugger):

   // Define the progress bar (thermometer) as a variable for easy reference
   var t = app.thermometer;
   // Start a progress bar
   t.begin();
   // Now start another progress bar
   t.begin();
   // Now end the top progress bar
   t.end();
   // Now try to set the incremental value of the progress bar
   t.value = 1;
   // See the error
   

   Since the 2021 update (21.001.20135), there is an error when using multiple (overlaying) instances of the progress bar with JavaScript. Code that used to work before now generates an error.

   The error is:

   GeneralError: Operation failed.
   Thermometer.value:1:Console undefined:Exec
   

   To reproduce this, run the following code from the console (JavaScript Debugger):

   // Define the progress bar (thermometer) as a variable for easy reference
   var t = app.thermometer;
   // Start a progress bar
   t.begin();
   // Now start another progress bar
   t.begin();
   // Now end the top progress bar
   t.end();
   // Now try to set the incremental value of the progress bar
   t.value

   … more
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3. Option "In Graustufen" liefert keine reinen Graustufen

   Die Funktion "In Graustufen" liefert keinen keinen Schwarz-Kanal, die Drucke bleiben farbstichig und der Druckertreiber erkennt ebenfalls einen Farbdruck, was in der Regel Kosten zur Folge hat.

   Das würde nicht passieren, wenn Acrobat "echte" Grazustufen liefern würde, wenn der Haken gesetzt ist.

   In unserem Printshop führt das am Kundenrechner fast jeden Tag zu Problemen und Diskussionen mit den Kunden.

   Eventuell sollte man auch die Möglichkeit haben, Acrobat einige Einstellungen nach dem Schließen vergessen zu lassen.

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4. Admin modus um Einstellungen zu sperren

   Es sollte ine Möglichkeit geben, dass Admins gewisse Einstellungen für die User sperren können. Wir nutzen Acrobat Reader in der Firma mit mehreren Nutzern (u.a. Kunden) an einem Rechner, da verstellt jeder dem anderen das ganze Teil - in der Regel unnötig. Wir haben z.B. extra Duckerteiber für Farbe und Schwarz/Weiß, es kommt aber immer wieder vor, dass jemand ein Haken bei "In Graustufen" setztn ,aber den Farbdrucker aktiveirt hat. Die Folge ist ein Graustufendruck der aber als Farbe abgerechnet wird.

   Ebenfalls doppelseitiger Druck usw. könnte man fest vorgeben sowie einige andere Einstelllungen.

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5. Acrobat DC - Please create version that will enable embeded video

   Adobe Team,

   I have created several thousand Acrobat DC PDFs that contain multiple embedded videos. All of those thousands of PDFs worked pretty much perfectly. Now, due to discontinuation of Flash, none work. I cannot create those PDFs with embedded video. What a nightmare. Please, if you can create a new version of Acrobat DC that restores the capability to embed video, I'll be happy to send flowers! Or money, how about money!? Everything else works fine with Acrobat DC... get the capability back! Thanks, Scott

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   Under review  ·  AdminTanvi Rastogi (Lead Software Engineer, Adobe) responded

   Hi

   Thanks for your feature request. This will be prioritized based on other backlog items.

   Thanks
   Tanvi

6. You changed the font in Adobe Sign, it's very hard to read now

   In the latest update to Adobe sign, you've done something to the document processing font. It's now very hard to read. Not everyone who uses this software has 20/20 vision. Please use a bolder more legible font (or return it to the previous font being used, which was fine).

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7. unable to verify subscription status

   Adobe Acrobat Standard keeps saying connection status check your internet connection can't verify subscription. Password is correct. Spoke with support and because we have Trend AV apparently this is a known issue. Need a fix ASAP

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8. Sign in to Adobe software process locks up/corrupts files

   This new thing you have where you require users to sign into your software EVERY DAY sometimes multiple times a day is buggy and annoying. If I try to print to PDF from Excel and I don't have the Adobe Acrobat open on my desktop and signed into my account, it won't print the PDF until I sign in. Additionally if I have a legacy PDF, and I'm not logged in when I try to print it, it often times corrupts the file and I have to create a new PDF. I'm not sure who thought it was a good idea to punish your users like this, but it's annoying and that is putting it nicely. This never used to be a problem.

   This new thing you have where you require users to sign into your software EVERY DAY sometimes multiple times a day is buggy and annoying. If I try to print to PDF from Excel and I don't have the Adobe Acrobat open on my desktop and signed into my account, it won't print the PDF until I sign in. Additionally if I have a legacy PDF, and I'm not logged in when I try to print it, it often times corrupts the file and I have to create a new PDF. I'm not sure who thought it was a good… more

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9. Alert for Enterprise Console.

   (Enterprise) Need an alert on or from the Adobe portal, when the number of users mismatches the quota number in each of the Adobe groups. the mismatch would indicate that a user was added or removed.

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10. After updating to windows 10 pro, my acrobat won't recognize my scanner.

    After updating to windows 10 pro, my acrobat won't recognize my scanner. I was using windows 10 home. Once I upgraded, I reinstalled acrobat DC and haven't been able to get the scan function to work.

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11. pasting numbers after copying from Excel and pasting in pdf doesnot works ,numbers shitt to elsewhere older version was working ok

    while editing pdf bill for figures i have to copy numbers from excel and paste it into pdf in edit mode .Earlier it was working but recent version is not working as i paste the number at desired location number jumps to elsewhere. Earlier it was working ok. i have to switch to older version

    • 

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12. Window cannot be closed after parsing with "Preflight" and "Analyze and fix"

    OS : Windows 10 20H2
    Acrobat Version : Pro 2021.001.20135
    Phenomenon : Window does not close when using preflight fixup

    Process :
    1. Open any PDF files
    2. Open Print Production Menu
    3. Click Preflight menu
    4. Choose "Convert to PDF/X-1a (Japan Color 2001 Coated) "
    5. Click Analyze and fix button
    6. Wait until the process is complete
    7. Attempts to close the window after exiting (preflight or main window)

    Occur this issue, it is possible to quit Acrobat on the Windows taskbar.

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13. Show autosized font in Adobe Sign agreement

    As of February 2021, when typing text into a field with font size set to Auto, the text does not show to the signer as having autosized itself. It appears as the same size, but if there is more text than will fit in the space of the field, an ellipsis appears at the end and the text shows as cut off. It does appear autosized correctly when the final document is created (after all parties have signed). But users consistently report back a problem when they see that the text appears that it will be cut off in the final legal document. In some cases the field is a critical one like business name or loan amount. When they see that the text appears cut off, they assume it will be cut off in the final and that the contract will not be legally binding, and they stop filling out the form and report the problem. This happens so often that it's become part of my job to test it and tell them that it will show up right only once the document is completed by all parties. Please just make the text show up as autosized font while filling out the form (as it does in Acrobat fillable PDFs).

    As of February 2021, when typing text into a field with font size set to Auto, the text does not show to the signer as having autosized itself. It appears as the same size, but if there is more text than will fit in the space of the field, an ellipsis appears at the end and the text shows as cut off. It does appear autosized correctly when the final document is created (after all parties have signed). But users consistently report back a problem when they see that the text appears that it will be cut off in the… more

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14. when editing a test in hebrew the letters are coming out inverted [backwards

    please fix, so that hebrew should be able to be typed the right way

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15. "Always close all tabs" checked but ignored - very annoying

    Make it work

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16. Better support for keyboard shortcuts to markup documents

    I have been using Adobe products for Graphic Design and Publishing work for many years, and for most of it my co-workers and I have stuck to paper printouts and pencils for markup. Now that we're all working from home, we're relying on Acrobat and PDF markup tools and I'm so frustrated by how unintuitive this program is, compared with InDesign, which I use on a daily basis. I am used to switching from one tool to another with keystrokes that are deep in muscle memory, and I can use them in one way or another when I open Photoshop. But Acrobat's tools are extremely difficult to use. Why can't I assign keystrokes? Why are there no keystrokes for the tool I use most often ["insert text here"]. If I accidentally hit a particular key it takes me out of commenting to another area entirely and I need to undo everything to get back to commenting. I know I'm not the only person in the publishing world who is really hamstrung by the limitations of this program for working in a Covid world and, frankly, I don't expect us to ever go back to the old paper markup days. Please consider upgrading the program for people who are using it every day!

    I have been using Adobe products for Graphic Design and Publishing work for many years, and for most of it my co-workers and I have stuck to paper printouts and pencils for markup. Now that we're all working from home, we're relying on Acrobat and PDF markup tools and I'm so frustrated by how unintuitive this program is, compared with InDesign, which I use on a daily basis. I am used to switching from one tool to another with keystrokes that are deep in muscle memory, and I can use them in one way or another when I open Photoshop.… more

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17. Add flattening ability to print electronically signed documents

    I just spent a lot of time with support in order to print a document that I had signed with Adobe Sign. I understand that Windows has this ability but I have a Mac. Thank you.

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18. Red icons are LOUD

    I see you changed to red icons recently, WOW is all I can say. I have a lot of .pdf files saved on my desktop and it looks like fireworks going off.

    I liked the black better. much easier on the eyes. Thanks for your consideration

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19. Ability: Selecting multiple fields while in the "Request Signatures" to allow group assigning

    Creating the option to select multiple fields while in "Request Signatures" so the creator can assign multiple fields to a signer.
    Many times a creator needs a signature, a date, and an initial. Creating the capability of the creator to select all of these fields at once, then edit the requirements and assign would significantly cut down on time and missteps. This problem arises when a form has been auto populated with fields and the creator must click on each, individual field to assign. As of right now the creator can only select one at a time and if they select multiple the only option is to delete the fields.

    Creating the option to select multiple fields while in "Request Signatures" so the creator can assign multiple fields to a signer.
    Many times a creator needs a signature, a date, and an initial. Creating the capability of the creator to select all of these fields at once, then edit the requirements and assign would significantly cut down on time and missteps. This problem arises when a form has been auto populated with fields and the creator must click on each, individual field to assign. As of right now the creator can only select one at a time and if they… more

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20. I installed an update yesterday for Acrobat Pro DC and now my print dialogue will not print by PDF page size.

    Fix the problem

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