13525 results found

1. What seems to be a printing bug in 21.007.20091 of Acrobat Reader DC

   User has a Citrix virtual desktop with a USB HP printer connected to a Thin Client, and redirected into the Citrix desktop using the Citrix Universal Printer.
   Prior to this version, opening a PDF and printing to that redirected printer presented no problem. On this most recent version it does with a quick "The document could not be printed" error and then it spits out a blank page.
   Ideally I'd like to get my hands on 20.005.20058 to verify this, but I cannot find the full download now. I have however installed an older version 15.*** and this prints just fine. This to me is pointing to a potential bug in this most recent version, since the user was able to print just fine before on the previous version, updated to the latest on his machine 6 days ago.
   How can we go about troubleshooting this further as this appears to be a bug. How can I get my hands on a recent previous version of Adobe to verify that it's this specific version?

   User has a Citrix virtual desktop with a USB HP printer connected to a Thin Client, and redirected into the Citrix desktop using the Citrix Universal Printer.
   Prior to this version, opening a PDF and printing to that redirected printer presented no problem. On this most recent version it does with a quick "The document could not be printed" error and then it spits out a blank page.
   Ideally I'd like to get my hands on 20.005.20058 to verify this, but I cannot find the full download now. I have however installed an older version 15.*** and this prints just… more

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   9 comments  ·  Printing  ·  Delete…  ·  Admin →
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2. How To Sbcglobal Email Settings

   Call @: 888-409-0908

   Visit Our Website: https://www.webupro.com/how-to-sbcglobal-email-settings/

   Learn here how to set up SBCGlobal email settings Thunderbird. For instant help chat or call with Emailsfix expert.

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3. How To Reset AOL Password?

   Call @: 888-409-0908

   Visit Our Website: https://www.webupro.com/how-to-reset-aol-password/

   It can be a hassle to reset your AOL password. here's some helpful tips to assist you with resetting your AOL password.

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4. Accessibility Errors with PDF Maker Update Sept 2021

   Several major bugs have been documented by users in the Adobe Community Forums since Acrobat and PDF Maker were updated on September 14, 2021.

   They are:

   1: Alt-Text from MS Word is not converting into the PDF. Instead, it is dropped and gibberish code is inserted. See https://community.adobe.com/t5/acrobat-discussions/alt-text-converting-wrong-from-word-to-pdf/m-p/12393017 This violates the PDF/UA-1 standard which requires that every graphic have alt-text that verbally describes the graphic.

   THIS IS A HUGE BUG. You essentially have made Acrobat unusable for those who are required by their country's laws to make fully accessible PDFs.

   2: Every cell border on every table cell is being tagged as:
   <P>PathPathPathPath. This violates PDF/UA-1 because unnecessary visual formatting is not being tagged at Artifacts.
   See https://community.adobe.com/t5/acrobat-discussions/alt-text-converting-wrong-from-word-to-pdf/m-p/12393017

   3: The underline on Hyperlinks should be tagged as artifacts. Right not, it appears as one or more "PathPathPath" which is announced by different assistive technologies. See https://community.adobe.com/t5/acrobat-discussions/alt-text-converting-wrong-from-word-to-pdf/m-p/12393017

   4: Borders and background shadings on Text Boxes are being tagged as a combination of <Figure>s and PathPathPath. This too is a violation of PDF/UA-1. https://community.adobe.com/t5/acrobat-discussions/alt-text-converting-wrong-from-word-to-pdf/m-p/12393017

   5: Paragraph borders and shadings: same deal as #4 above.Per the PDF/UA-1 standard, they are visually decorative and should be artifacted. See https://community.adobe.com/t5/acrobat-discussions/alt-text-converting-wrong-from-word-to-pdf/m-p/12393017

   NOTE: To be correctly tagged per PDF/UA-1, the borders/shading content should:
   — Not appear anywhere in the Tag tree, either as <Figure> or as "Path" in a yellow content container box.
   — Not appear in the Order panel.
   — Should appear as Artifact in the Content panel.

   6: Dragging and dropping elements in both the Tag and Order panels is now broken.

   The text cursor doesn't show anymore, and the little black line doesn't show anymore and instead appears several inches away from where it really is. See https://community.adobe.com/t5/acrobat-discussions/alt-text-converting-wrong-from-word-to-pdf/m-p/12393017 and also https://community.adobe.com/t5/acrobat-discussions/acrobat-pro-reading-order-box-and-tag-dragging-no-longer-visible/m-p/12395226#M329877

   And finally...
   7: Once this update is installed, users can't revert back to a previous version of PDF Maker because Adobe doesn't allow that in Acrobat like it does with other Creative Suite applications.

   So once the update is completed, it makes PDF Maker completely unusable for tagged accessible PDFs.

   This affects millions of your government customers world wide, as well as millions of government contractors and millions of academic customers...all of whom are required by their country's laws to make accessible PDFs.

   2 sets of sample Word and Matching PDF files are submitted as demonstrations of the problems in the exported PDFs via PDF Maker.

   Several major bugs have been documented by users in the Adobe Community Forums since Acrobat and PDF Maker were updated on September 14, 2021.

   They are:

   1: Alt-Text from MS Word is not converting into the PDF. Instead, it is dropped and gibberish code is inserted. See https://community.adobe.com/t5/acrobat-discussions/alt-text-converting-wrong-from-word-to-pdf/m-p/12393017 This violates the PDF/UA-1 standard which requires that every graphic have alt-text that verbally describes the graphic.

   THIS IS A HUGE BUG. You essentially have made Acrobat unusable for those who are required by their country's laws to make fully accessible PDFs.

   2: Every cell border on every table cell is being… more

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   84 comments  ·  Creating PDFs  ·  Delete…  ·  Admin →
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   Started  ·  AdminTanvi Rastogi (Lead Software Engineer, Adobe) responded

   Hi,

   Thank you for raising these accessibility issues. The post mentions about the following six bugs being introduced with the update that went live on September 14, 2021

   1: Alt-Text from MS Word is not converting into the PDF. Instead, it is dropped and gibberish code is inserted
   2: Every cell border on every table cell is being tagged as <P>PathPathPathPath
   3: The underline on Hyperlinks should be tagged as artifacts
   4: Borders and background shadings on Text Boxes are being tagged as a combination of <Figure>s and PathPathPath
   5: Paragraph borders and shadings: same deal as #4 above.Per the PDF/UA-1 standard, they are visually decorative and should be artifacted
   6: Dragging and dropping elements in both the Tag and Order panels is now broken.

   Would like to mention that out of these, #1 and #6 were introduced with the Sep 14 update and remaining (#2, #3, #4 & #5) were present even in the Acrobat version prior to Sep 14 update. We apologize for the inconvenience caused by these issues.

   Issue #1 and #6 were the regressions introduced with Sept 14th update and hence were fixed on priority with Sept 29th Update (Release Notes for September 29, 2021). With the latest version (22.001.20085) of Acrobat Pro DC released on March 7th (Release Notes for March 07, 2022), issues #2 and #3 have also been fixed. Issues #4 and #5 have been partially fixed so that PathPathPath tags won’t be part of the tag tree anymore. The remaining issue for #4 and # 5 (Borders and background shadings on Text Boxes / paragraphs are being tagged as <Figure>s) have already been added to our product backlog and those will be prioritized to be fixed in coming releases.

   You can use the menu item Help → Check for Updates… to get the latest version of Acrobat Pro DC containing these fixes. Please try out the fixes and share the feedback as that will help us make our applications better from accessibility perspective.

   Thanks & Regards

   Tanvi Rastogi

   Hi,

   Thank you for raising these accessibility issues. The post mentions about the following six bugs being introduced with the update that went live on September 14, 2021

   1: Alt-Text from MS Word is not converting into the PDF. Instead, it is dropped and gibberish code is inserted
   2: Every cell border on every table cell is being tagged as <P>PathPathPathPath
   3: The underline on Hyperlinks should be tagged as artifacts
   4: Borders and background shadings on Text Boxes are being tagged as a combination of <Figure>s and PathPathPath
   5: Paragraph borders and shadings: same deal as #4 above.Per the PDF/UA-1 standard, they are visually decorative and should be artifacted
   6: Dragging and dropping elements in both the Tag and Order panels is now broken.

   Would like to mention that out of these, #1 and #6 were introduced with the Sep 14 update and remaining (#2, #3, #4 & #5)… more

5. Acrobat DC crashes on open on my MacBook Pro running OS 11.6

   Acrobat DC crashes on open on my MacBook Pro running OS 11.6

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6. Let me "save as" I want to name the document, and upload to document cloud, all in one step
   3 votes

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7. Grey page when trying to digitally sign a document

   I open my PDF file and when I try to digitally sign it the program asks me to draw the space where I want my signature and then it turns this grey colour, as if something should have popped up but it didn't. It's vital that I can digitally sign documents. Thanks for your help.

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   2 votes

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8. Interactive button does not load destination page correctly

   In an interactive PDF created from InDesign, interactive buttons do not load the destination page correctly when the PDF is viewed using the newest version of Acrobat or Acrobat Reader on a Mac.

   Steps to reproduce the issue:
   1)Create a 2 page document in InDesign
   2)Fill the second page with placeholder text
   3)Create a bookmark for the second page
   4)Create a button on the first page
   5)Set the button event to On Click
   6)Set the button action to Go To Destination
   7)Set the destination to the bookmark you created in step 3
   8)Export an interactive PDF
   9)Open the PDF and click the button.

   Environment:
   Mac 10.15 (OS version appears to be irrelevant), Intel Mac, Acrobat 2021.007.20091 (this bug appears to be new to this release)

   Expected result:
   Clicking the button loads the destination page.

   Observed result:
   Clicking the button only displays a portion of the destination page in the shape of the button.

   Other details:
   • This problem did not exist until recently, possibly the 20091 release
   • This problem can be resolved by using an On Release action instead of an On Click action.
   • This problem does not occur in Acrobat for Windows
   • This problem does not occur when viewing with a web browser
   • This problem occurs slightly different on an M1 Mac: The desination page does load, but there is a noticeable lag where only a portion of the destination page loads.

   In an interactive PDF created from InDesign, interactive buttons do not load the destination page correctly when the PDF is viewed using the newest version of Acrobat or Acrobat Reader on a Mac.

   Steps to reproduce the issue:
   1)Create a 2 page document in InDesign
   2)Fill the second page with placeholder text
   3)Create a bookmark for the second page
   4)Create a button on the first page
   5)Set the button event to On Click
   6)Set the button action to Go To Destination
   7)Set the destination to the bookmark you created in step 3
   8)Export an interactive PDF
   9)Open the PDF and… more

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9. PDF portfolio maintaining print settings for each file.

   I'm having trouble with pdf portfolio keeping the same print setting for all of the documents in the portfolio. For example, I may have 28 pdf files in the portfolio and I want each file to print front to back and staple. It will print the first file to spec, but the subsequent files will print single-sided or front to back without stapling. How do I change this? Those in my office who use a pc do not have this problem.

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   0 comments  ·  Printing  ·  Delete…  ·  Admin →
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10. Password required after Authentication App approval

    Windows 10 (Lenovo PC). Is the point of using the Adobe Authentication App to cofirm access when logging in not intended to make use of a password unnecessary? When logging in, we are asked to confirm on the app and then asked for the password. If a password is always going to be required, then the (mis-)information in the motivation for using the App needs to be updated.

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11. Bring back confirmations

    Why no confirmation when a shared file is read,
    This is one of the main reasons we subscribed, and now the feature has been removed?
    is it coming back?

    3 votes

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12. Split by page range

    10-14, 96-103, 108-115, 127-135, 146-153 It would be helpful if we could split pdf with page range like above. It will create separate pdf for every page range. This feature is available in Nitro pdf. Foxit users also can do this with extract feature. Please consider this feature .

    1 vote

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13. Split a pdf and retain each individual page's thumbnail name!

    Please, please, please make it so that I can split a pdf into individual pages and retain each individual page's thumbnail name! I do not want 100 pages named the same thing and just numbered 1-100. This would be so helpful in construction/architecture/engineering. The thumbnails are usually all named exactly what I need all the individual pages to be. Instead, I have to split document and then go back and rename them all to match thumbnails again. Would be such a time saver since it is already done by architects releasing the document!!

    5 votes

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14. Adobe has to share their information about updates with third-party before updating automatically

    Before an update is rolled out, third-party providers, e.g. for plugins, must be informed in advance about the content of the update so that there can't be any production downtimes!

    2 votes

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    0 comments  ·  Installation and Licensing  ·  Delete…  ·  Admin →
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15. edit pdf

    cant see the selection cube when selecting items or text, here a link to a video that illustrate the problem:
    https://www.youtube.com/watch?v=1Ky2zwbP8wk
    the version is: 21.007.20091
    please help i cant work like this.

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16. Issue in Adobe Acrobat DC: "Save as PDF" does not work -- it's just hanging

    Save or Save As do not work anymore, even after reinstallation, in Adobe Acrobat DC. The scanned document cannot be saved. Any advice? Thanks.

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    0 comments  ·  User Interface  ·  Edit…  ·  Delete…  ·  Admin →
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17. PDFs all display as yellow

    Acrobat updated yesterday (Version 2021.007.20091, used with Windows 10, 10.0.19042 Build 19042) and now all PDFs display with a yellow background, including all images. Changing the disability background color to white fixes the text, but not the images. See attached screenshots. This happens for all PDFs--ones I made 5 minutes ago, ones I made before the bug, ones downloaded off the internet. If I create a new PDF from a Word file, others without the bug on their computer don't see it as a yellow.

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    3 votes

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18. Highlighting/font editing selected text in form fields

    Allow people to highlight and change the font of selected words and sections of text within form fields.

    2 votes

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19. Redact is broken in 20091

    "Apply Redaction" breaks Acrobat DC (latest version)

    3 votes

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20. Automate the combination of multiple images to PDF, and name the resulting PDF using the Folder's name.

    I would like to be able to place images within a folder, then batch convert many folders to produce 1 PDF per folder. For example "FOLDER1" contains 10 jpges. I would like FOLDER1.pdf to be 10 pages, "FOLDER2" to be FOLDER2.pdf and so on.

    4 votes

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