11941 results found

1. Adobe Acrobat (win 10) is extremely slow.. takes over 1 min to load, runs very slow.

   Acrobat takes nearly 1 min to load.
   Takes another minute to load a document (between 300K - 1000K). Takes several mins to load anything large (> 10MB).

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2. Acrobat Pro user license status report

   We have added and assigned 274 Adobe DC Pro users to the VIP Portal. We now need to run a report that provides activation status for each user i.e. if a user has installed Adobe DC pro and activated the license. Is that feature available or can it be added?

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3. I want to compare documents that are signed. I want to identify the differences - !!! Not change them !!! Why is this not available?

   I want to compare signed documents. I don't want to change them - just compare to identify changes. Been beating my head against the wall and I cannot understand the logic that prevents using compare.

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   Need Info  ·  AdminAakash Deep (Software Engineer, Adobe) responded

   Hi,

   Greetings! I am sorry to hear that you are facing issues with the compare feature.
   It would be great if you could help us with a few queries that will help us in investigating the bug:
   - What is the version of Acrobat Pro and the OS that you are using currently?
   - Could you please share the workflow that you’re using while using the Compare tool?
   - Could you please share some sample files with us so that we could reproduce the issue at our end?

   For info on how to share the files with us, please read the steps below :

   To share the file using Adobe send – cloud.acrobat.com/send
   - Open the above mentioned link
   – Click on “Select files to Send”
   – Click link “Choose file from my computer” and Select the file
   – Click on “Add Files”, if you have more files to add
   – Click on Create link
   – Share this link with us

   Hi,

   Greetings! I am sorry to hear that you are facing issues with the compare feature.
   It would be great if you could help us with a few queries that will help us in investigating the bug:
   - What is the version of Acrobat Pro and the OS that you are using currently?
   - Could you please share the workflow that you’re using while using the Compare tool?
   - Could you please share some sample files with us so that we could reproduce the issue at our end?

   For info on how to share the files with us, please read the steps below :

   To share the file using Adobe send – cloud.acrobat.com/send
   - Open the above mentioned link
   – Click on “Select files to Send”
   – Click link “Choose file from my computer” and Select the file
   – Click on “Add Files”, if you have more files to add… more

4. Basic commenting is arduous

   Is there a way to turn off the feature where the pdf becomes "editable" if all you want to do is add new text and arrows to an existing document?

   And how do you turn off the "please wait while the document is being prepared for reading" feature? That is soooo annoying

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5. Unable to print to PDF get only symbols

   Just in the last few days, every time I print to PDF from a webpage, all I get is symbols and junk. If I print to save over an existing file, its says it was created. But it actually does nothing but delete the original file.

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6. File Recovery Program or Service

   As I am sure happens with other customers, we have an issue where some of our PDF documents were damaged. A data room service had an incident where downloaded files were truncated. In some cases, the files will not open in Adobe, but they will open in other programs such as Microsoft Edge or SumatraPDF. This is because the footer is damaged, but while Adobe will not open a file that is missing the %%EOF statement or other portions of the PDF document specification, these programs ignore some portions of the specification that are not essential to the data within the document.

   Short-term:
   1. I would like assistance determining whether the truncated portion of my documents includes document content, or just the footer. While I can see the file is truncated in a hex editor, I do not know the PDF specification well enough to tell where the content ends and the footer starts. I understand there may be a way to recover the documents if just the footer is damaged, but if any document contents are damaged, I should not spend any more time hoping to recover the documents.

   Long-Term:
   2. Access to a program from Adobe that is not as strict about following PDF specification standards. I understand this may not be possible as it may circumvent document security Adobe wants to enforce, but might be extremely useful in helping myself and others to recover data from damaged PDFs. Several other programs were able to open 30-40% of the damaged documents. I assume this is because Adobe demands a %%EOF or other specification standards or it won't open the document, but these other programs are not as strict in forcing documents to adhere to PDF specification standards.

   1. A PDF recovery service from Adobe. In looking to repair these files, there are several PDF repair services out there that allow you to demo with the first page, or alternate pages of a document to see if it can be recovered, however, they are often not trusted sources, or cloud solutions that may or may not retain your data. When documents are important enough to recover, we would appreciate a trusted partner to help recover files.

   As I am sure happens with other customers, we have an issue where some of our PDF documents were damaged. A data room service had an incident where downloaded files were truncated. In some cases, the files will not open in Adobe, but they will open in other programs such as Microsoft Edge or SumatraPDF. This is because the footer is damaged, but while Adobe will not open a file that is missing the %%EOF statement or other portions of the PDF document specification, these programs ignore some portions of the specification that are not essential to the data within… more

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7. Md irshad
   1 vote

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8. Insert pages from scanner

   New Feature idea: Insert a page / pages from printer's scan from automatic multiple printer tray.

   2 votes

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9. one time buy link

   Why is there no link to pay one time and downla\oad instead of monthly or annual subscription? Even Microsoft has this feature!

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10. I am now unable to place images, or replace images. How do I fix this?
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    0 comments  ·  Editing PDFs  ·  Edit…  ·  Delete…  ·  Admin →
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11. 右クリックで画像を保存するが、著作権上できないと思われる。

    画像を右クリックで保存

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12. Acrobat for Mac won't do High-Quality PDF with bookmarks and links

    Making a PDF from a Word (2016 or 2019) document on the Mac, I can't select job options AND get bookmarks and links. I use the ribbon tool, which offers two options: High Quality and Online (which, ominously, tells me it uses Microsoft servers... why??). High Quality (using, I guess, Distiller) won't make bookmarks or preserve links. Online makes bookmarks and preserves links, but resamples. I end up making both and copy/pasting graphics from the HQ PDF into the Online PDF. Ridiculous workaround.

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    1 comment  ·  Creating PDFs  ·  Delete…  ·  Admin →
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    Under review  ·  AdminTanvi Rastogi (Lead Software Engineer, Adobe) responded

    Hi

    It seems you are using Acrobat Pro DC. We have taken your feedback for our online service to create PDF on Mac and have added it to our backlog. We will keep you posted on its status.

    Thanks
    Tanvi

13. BUG: On Organize Pages view, if I double-click rotate left or right, it zooms to page view instead of rotating 180 degrees.
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    1 comment  ·  Page Operations  ·  Delete…  ·  Admin →
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14. rotate signature

    We have lost the ability to rotate signature. I use to insert over my professional stamp

    3 votes

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    0 comments  ·  Fill & Sign  ·  Delete…  ·  Admin →
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    Need Info  ·  Adminsagrover (Admin, Adobe) responded

    Hi,

    Thanks for writing to us. It will be great if you could provide some more information :

    1. Version of your Acrobat.
    2. Version of your OS.
    3. What are the exact steps you are performing?

    Regards,
    Sandeep

15. Export pdf not working

    I am trialing Adobe Acrobat to see if it will do what I want. I've been scanning a printed text of my own authorship, then converting the pdf into Word so that I can edit it. OK to start with but now it says "Save As didn't wotk. File not saved'. How can I correct this? Prof. Brian Vickers

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16. STOP THE POPUPS!!! I KNOW HOW TO USE ACROBAT AND AM SICK OF ADOBE'S INCESSANT MARKETING!!!

    STOP THE POPUPS!!! I KNOW HOW TO USE ACROBAT AND AM SICK OF ADOBE'S INCESSANT MARKETING WHILE I'M TRYING TO GET WORK DONE!!!

    8 votes

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    Need Info  ·  1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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17. Adobe Acrobat DC crashes when opening serveral documents

    On a PC with Windows 10 Build 1803 and among other things “Adobe Acrobat DC” and “Adobe Acrobat Reader DC” installed, “Adobe Acrobat DC” version 15.016.20039 crashes when at the opening and editing more than one documents. There is no error message displayed and there is no error report generated. Sometimes it is offered to recover the documents and sometimes the recovering succeeds. During my investigation I saw that there are entries written in the Event Viewer at the start of the PC and at the time the error occurs on the executable acrobat.exe, the dll acrobat.dll with the error code 0xC0000005. At the time of the error the Event Viewer also shows the error code 0x80000000000000.
    I have already re-installed “Adobe Acrobat DC”, but the error still occurs.
    I will include a file with screen dumps from the Event Viewer (excuse me for the Dutch).
    Can you tell me what is wrong and how to solve this?

    On a PC with Windows 10 Build 1803 and among other things “Adobe Acrobat DC” and “Adobe Acrobat Reader DC” installed, “Adobe Acrobat DC” version 15.016.20039 crashes when at the opening and editing more than one documents. There is no error message displayed and there is no error report generated. Sometimes it is offered to recover the documents and sometimes the recovering succeeds. During my investigation I saw that there are entries written in the Event Viewer at the start of the PC and at the time the error occurs on the executable acrobat.exe, the dll acrobat.dll with the error… more

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    0 comments  ·  Editing PDFs  ·  Edit…  ·  Delete…  ·  Admin →
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18. Beim kommentieren von Plänen stört das neue kleine Fenster f. d. Auswahl Notiz hinzufügen/ löschen massiv.

    Beim kommentieren von Plänen stört das neue kleine Fenster für die Auswahl Notiz hinzufügen/ löschen massiv.
    Kann man das Fenster ausschalten? Denn beim Arbeiten mit Plänen sitzt das Fenster oft im Zielbereich von Linien etc.

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19. Please add The function “select the same fill / stroke color" to Acrobat DC

    In the Acrobat DC program there is no function “select the same fill / stroke color. Such a function exists in the program Illustrator and I often use it. The ability to select an object by color can help me remove unnecessary markup from a PDF file without opening the file in Illustrator.

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20. Cannot View comments

    I just upgrade to Adobe Dc pro as was told this would let me view comments on a PDF i had shared but after buying it & downloading it on pc & mobile - i still can only see the link comment boxes but they do not open to know what the comments are !!!

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