11475 results found

1. Isolated field format losses with Acrobat PDF to XML exports

   ReadMe3-9-2019Isolated fieldformatlosseswithAcrobatPDFtoXML_exports.txt
   Adobe Acrobat Pro XML Export Bug Report
   by Rich Hartness, rhartness@mabnc.org

   1 Title: Isolated field format losses with Acrobat PDF to XML exports

   2 Intent

   I'm writing to report there seems to be a very small but significant bug in the Acrobat 2017 and Pro DC PDF to XML exporter, to share my compelling evidence, and hopefully to gain your support to authorize a code fix that will correct this issue in a future update.

   3 Problem description and scope

   The problem seems to only exist in XML exports. In these cases, individual fields of data are dumped into single XML records, without preserving their individual field identities in the XML code. This problem does not exist in All the other export formats such as Word, Excel, rich text, HTML, and spreadsheet XML.

   4 Steps to reproduce the issue: Perform PDF to XML exports from Acrobat Pro 2017 or Acrobat Pro DC. When you find multiple fields in the original file showing up in a single XML record, then export the same file to Word, Excel, Rich text, HTML or spreadsheet XML, and you will likely find the problem does not exist in those other formats. I have included a sample PDF file and corresponding XML export file that demonstrates the problem in several sections.

   5 OS is Windows 8.1 and Windows 10. Applications are latest Acrobat Pro 2017 and Pro DC.

   6 Expected result: All individual fields of information in the source PDF should be preserved as distinct units in the XML file. Separate lines of information in the source file, like name address, city/state/zip, as well as column headers and individual cells in a table should appear as distinct elements in the XML file.

   7 Observed result: In multiple isolated cases, several fields of information that were separate and distinct in the source PDF file became indistinguishable members of a single XML record, without any delimiters in the XML file.

   8 Attached zip containing important file samples
   Zip name: Isolatedfield-formatlosseswithAcrobatPDFtoXMLexports.zip

   The zip contains 7 files. They are as follows:

   Source document: SampleBank1.pdf

   Problematic file: SampleBank1.xml

   Other file exports demonstrating greater format integrity:
   SampleBank1.docx
   SampleBank1.html
   SampleBank1.rtf
   SampleBank1.xlsx
   SampleBank1_SpreadsheetXML.xml

   9 Documented examples of problematic XML export behavior

   The attached zip contains a redacted bank statement PDF, and 6 different file formats I exported it to.

   There are 3 instances in this XML sample that illustrate this ambiguous XML field formatting export behavior. Strikingly, this bad export behavior does not exist in the other 5 file export formats. I site them all clearly below.

   •9A Instance 1 Name/address/CityStateZip

   Open the Word formatted file in Word. From the top of the document, search for the text string, "JANE DOE". (not including the quotes) The cursor will land at the beginning of three consecutive lines of name and address information:

   JANE DOE
   1234 SESAME ST
   ANYWHERE NC 12345-6789

   This information is also presented as 3 distinct lines, Name, address and city/state/zip in rich text, HTML, and spreadsheet XML.

   In Excel, the line containing JANE DOE almost appears like it's in the same record as street and city/state/zip, but when that cell is pasted into wordpad, it breaks out into 3 separate lines.

   Contrastingly, in the XML file, these same three lines of data are populated to a single XML record, and separated only by a space character. The 3 fields are indistinguishable as follows.
   
   JANE DOE 1234 SESAME ST ANYWHERE NC 12345-6789

   The record containing the exact XML code taken directly from the XML file is as follows:
   <TH>JANE DOE 1234 SESAME ST ANYWHERE NC 12345-6789 </TH>

   There is no way to determine where the name ends and where the street address begins. Same true for City/state/zip. Instead of there being a discernible delimiter between those fields, an ambiguous space character is present.

   •9B Instance 2 Column headers inside the "Summary of checks written" table

   Open the Word formatted file in Word, and from the top of document, search for the text string, "Amount" (not including the quotes) The cursor lands in the 3rd column of the row of table headers inside the "Summary of checks written" table. The row of table headers appears in the Word file as:

   Number(tab)Date(tab)Amount(tab)(tab)Number(tab)Date(tab)Amount(tab)(tab)Number(tab)Date(tab)Amount

   Perfectly delimited, with a single tab character between Number, Date and Amount, and two consecutive tab characters between Amount and Number, .

   The same exact presentation with one and two tab characters is also found in the rich text file.

   In HTML, spreadsheet XML, and Excel, there's great format integrity, each column header is in its own column, and there is an empty column between AMOUNT and NUMBER when the table repeats further to the right.

   Contrastingly, in the XML file, all 9 Colum header fields run together and appear in a single XML record as:
   <P>Number Date Amount Number Date Amount Number Date Amount </P>

   All 9 fields appear in that single XML record, and each column header is separated by a single space character. There's no way to tell where one column header ends and the next one begins. Similarly, there's no way to tell when the sequence of 3 columns is repeated.

   •9C Case 3 Column data inside the "Summary of checks written" table

   Open the Word formatted file in Word, from the top of the document, search for the second instance of the text string, "299" (not including the quotes). The cursor is placed in the first column of the first row of table data inside the "Summary of checks written" table. The complete first row of table data appears as:

   299(tab)11/30(tab)114.38(tab)(tab)305(tab)12/11(tab)30.00(tab)(tab)307(tab)12/20(tab)40.40

   Perfect format integrity again. Just like the row containing the column headers, there is a single tab character between adjacent columns containing 299, 11/30, and 114.38. There are also two consecutive tab characters between the Amount and Number columns, 114.38 and 305. Individual field identification is clear and concise.

   The same exact superb presentation with one and two tab characters is also true for rich text.

   In HTML, spreadsheet XML, and Excel, format integrity is preserved. Each column data entry is in its own column, and there is an empty column between AMOUNT and NUMBER when the table repeats further to the right.

   Contrastingly, and even surprisingly, the XML file contains all 36 cells of information of data, that's the entire table, in a single record, with single spaces separating each field. Without meaningful field delimiters, there's no way to distinguish any of the data fields. It is not safe to assume the table entries will not contain spaces.

   Record from XML file with exact XML coding:
   <P>299 11/30 114.38 305 12/11 30.00 307 12/20 40.40 298 12/3 215.00 302 12/17 15.00 311 12/26 15.00 301 12/3 50.00 306 12/17 39.70 312 12/28 5.00 300 12/4 38.10 309 12/19 43.67 310 12/28 46.70 </P>

   10 Conclusion:

   Adobe has done a terrific job creating PDF content and format export functionality to many other popular file formats. I have sited only the parts of PDF to XML file export that appear broken. That's a small part of the whole. It does correctly identify and pass along most of other content and format properly. There was another table earlier in the document entitled "Transaction history", where every field of Colum headers and table data are properly exported and conveyed as distinct elements in the XML file, so it's not the entire approach of the XML exporter, only a couple of small instances. .

   The problematic formatting of those ambiguous records sited above are unique to XML file export only. Since all the other 5 export formats (Word, Excel, Rich text, HTML and spreadsheet XML) export those records and maintain the format integrity of each contributing field, I believe the XML export coding is broken or simply misbehaving. I hope you will please join me in recognizing this rogue XML file export behavior as a bug or flaw, and pass it along to your change control process so that it may be corrected in updates coming soon.

   ---

   ReadMe3-9-2019Isolated fieldformatlosseswithAcrobatPDFtoXML_exports.txt
   Adobe Acrobat Pro XML Export Bug Report
   by Rich Hartness, rhartness@mabnc.org

   1 Title: Isolated field format losses with Acrobat PDF to XML exports

   2 Intent

   I'm writing to report there seems to be a very small but significant bug in the Acrobat 2017 and Pro DC PDF to XML exporter, to share my compelling evidence, and hopefully to gain your support to authorize a code fix that will correct this issue in a future update.

   3 Problem description and scope

   The problem seems to only exist in XML exports. In… more

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Exporting PDFs  ·  Edit…  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

2. UI Themes

   There needs to be UI themes that don't use the same scheme as MS Office.

   It is like giving a room a clean look by having the walls, furniture and art be monochrome and close to the same shade. Any designer is going to tell you contrast is important. If everything blends together, it becomes more difficult to see, strains the eyes and thus more difficult to use and rather visually unappealing. It needs contrast between elements to guide the eye, making things more efficient and visually appealing.

   Please give us more themes or tap into all the artists that use your products and allow us to create our own themes.

   There needs to be UI themes that don't use the same scheme as MS Office.

   It is like giving a room a clean look by having the walls, furniture and art be monochrome and close to the same shade. Any designer is going to tell you contrast is important. If everything blends together, it becomes more difficult to see, strains the eyes and thus more difficult to use and rather visually unappealing. It needs contrast between elements to guide the eye, making things more efficient and visually appealing.

   Please give us more themes or tap into all the artists that… more

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   1 comment  ·  User Interface  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

3. print secured PDF fails in latest Acobat Pro build

   New issue with Acrobat Pro DC 2019.010.20098.
   I am on Mac Mojave, 16.16.7
   Attempting to print a college transcript from Parchment, a Secured PDF. Document Properties, Security tab says Printing should be allowed, but printing fails with "There were no pages selected to print" - see attached screenshot. My office mate has version 2019.010.20071 and can print this document no problem. This is the second bug I have found in this build.

   •  

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Printing  ·  Edit…  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

4. url's to jpegs or .psd files

   Hi, I have hundreds of url's and need to save them as the jpegs each URL does belong to our catalogue, and I am assuming there is a straightforward way of converting them with some batch action?

   To be clear I am converting multiple URLs to jpegs or .Psd files and am looking to do it in a batch process

   There must be a way

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Other  ·  Edit…  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

5. Reveal (file) in explorer

   Please add an option (like in Photoshop or InDesign) where the open document opens in explorer (see german screenshot "Im Explorer anzeigen"

   •  

   2 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   Resolved  ·  1 comment  ·  User Interface  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

6. Cannot open embedded pdfs in word

   working on windows but I am on Mac

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Share & Collaboration  ·  Edit…  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

7. Acrobat DC wastes so much screen space in non-customisable areas - It is common to 'snap' the Acrobat Application to Half-Screen - but doing

   งง

   3 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   2 comments  ·  Other  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

8. Adobe Sign doesn't work properly when the requester forgot to sign first

   When the requester forgot to sign, all the other participants will see a blank form and cannot sign. The only solution is to cancel and create a new request.

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Adobe Sign  ·  Edit…  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

9. Stop the Acrobat Welcome from Always Opening

   Although no adobe products are set as startup items and the Adobe Acrobat Pro DC general settings have the option to show a start screen as OFF... with each newstart of the computer, the Acrobat Start screen opens.... and every time has to be manually closed.

   This is a bug (although probably intended by Adobe) and needs to be fixed to remove this major annoyance.

   The effect is that Adobe is trying to be an annoying microsoft application by making its own rules to decide what I want... but in reality is frustrating.

   2 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   Need Info  ·  2 comments  ·  User Interface  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

10. split view page vertically

    split view page vertically , rather than only horizontally.

    17 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    8 comments  ·  Editing PDFs  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

11. Adobe is slow to open

    Upon first start up Adobe is slow to respond. Contacted support with no help. It looks like Adobe struggles to connect my account to the cloud. I do not log out ever, nor do I log in. I am the only one in the office that struggles with it being slow to open. I end up having to keep the program open all day so I don't have to wait 30 sec for it to finally connect each time I open a PDF. I cannot find a feature that will keep me logged in so I don't have to keep the program open all day when not in use. I don't know what the problem is. Our IT department does not have a clue either.

    Upon first start up Adobe is slow to respond. Contacted support with no help. It looks like Adobe struggles to connect my account to the cloud. I do not log out ever, nor do I log in. I am the only one in the office that struggles with it being slow to open. I end up having to keep the program open all day so I don't have to wait 30 sec for it to finally connect each time I open a PDF. I cannot find a feature that will keep me logged in so I don't have to keep… more

    2 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

12. Multiple Undo in Order and Content panels

    2 years ago, Adobe programmed that the Tags panel would have Undo. That was very helpful.

    But we also need to Undo in the Order and Contents panels, too.

    When remediating PDFs to meet accessibility guidelines and laws, people work in the Order and Content panels, too, not just in the Tags panel. As in any workflow, we sometimes need to undo what we just did.

    Right now, we must revert to the previously saved version which might go back too far and not be helpful at all.

    4 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    Resolved  ·  2 comments  ·  Accessibility  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

13. Word, Save as PDF, best for electronic distribution fails with error

    New problem today, 3/7/19 I can no longer save a Word doc as a PDF optimized for electronic distribution. The Word doc itself doesn't seem to matter, happens with different fonts etc.
    In Word, attempt to File -> Save As -> PDF with Best for Electronic Distribution option selected fails with the message Can't Export File. There are three workarounds: 1)Save As PDF with Best for Printing option, 2)Print -> Print to PDF, or 3)click the Acrobat tab in Word and Create PDF icon upper left.
    my setup:
    Mac OS 10.14.3
    Word 16.16.7
    Acrobat Pro DC 2019.010.20098

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    4 comments  ·  Creating PDFs  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close
    Resolved  ·  AdminTanvi Rastogi (Lead Software Engineer, Adobe) responded

    Glad to know that your issue is resolved!

    Cheers!
    Tanvi

14. Where are the drawing tools????

    I often edit documents and the drawing tools are necessary. Where have they gone???

    11 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Editing PDFs  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

15. Recording notes

    I have an idea that will help students such as me and a lot other:
    Which is doing an option to record a note and I write a lot of notes that waste my time that i can explain faster in a record or sometimes it's hard to write the idea wont be clear as recording it as i depend totally on studying on acrobat
    I really hope considering my idea

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Edit…  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

16. Logging of users

    We have been seriously facing trouble since there is no available method to log/ trace users with Adobe products in order to determine whether they are actually using the product assigned to them, whether they need checking from their last log in time. This brings forth a lot of misuse of licenses and malpractice of assigned licenses remainig unused due to the unavailability of such feature.
    This becomes specially difficult when its an Enterprise account and there are thousands of users to be managed.

    Please add-in a feature soon where the admin, depending on access control, can check for users' last log in or at least something along those lines.

    We have been seriously facing trouble since there is no available method to log/ trace users with Adobe products in order to determine whether they are actually using the product assigned to them, whether they need checking from their last log in time. This brings forth a lot of misuse of licenses and malpractice of assigned licenses remainig unused due to the unavailability of such feature.
    This becomes specially difficult when its an Enterprise account and there are thousands of users to be managed.

    Please add-in a feature soon where the admin, depending on access control, can check for users'… more

    6 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    Resolved  ·  1 comment  ·  Installation and Licensing  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

17. Has the PDFMaker Crashing MS 2016 and MS Office 365 Issue Been Fixed?

    Has the issue with PDFMaker crashing with Office 2016 and Office 365 on Windows been fixed? The workaround provided in your article acknowledging this issue (see link below) did not suffice, and we had to remove the Acrobat plugin from our MS Office 365. In so doing, we lost the added bookmarking features available via your plug in. The rules for California Court Filings require bookmarking, which that plug in helps automate.

    https://helpx.adobe.com/acrobat/kb/troubleshoot-acrobat-pdfmaker-problems-office.html#temp_problem

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    11 comments  ·  Creating PDFs  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close
    Resolved  ·  AdminTanvi Rastogi (Lead Software Engineer, Adobe) responded

    Hi

    This issue has long been resolved from Microsoft’e end. Please ensure that you are using the latest version of Acrobat and Office.

    Thanks
    Tanvi

18. HTML5 Flipbook Export

    I would like to be able to Export PDFs as an HTML5 flipbook. Services around the web charge a ridiculous amount for this. Currently, this can be done as an SWF from Indesign, but not a lot of mobile devices can handle it. There has to be a better way. Even if you charged an extra $5 a month to host the files and then allowed someone to embed them (Life Flipsnack does) it would be worth it. They charge like $1000 a year.

    2 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    1 comment  ·  Exporting PDFs  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

19. I would like to be able to type in the amount of rotation like 1 degree or 1.25 degree like acrobat usto have.

    I would like to be able to type in the amount of rotation like 1 degree or 1.25 degree.

    3 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Editing PDFs  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

20. Artifacts in Image

    We create PDF docs from Framemaker 2019. We have an image that is housed on a master page. It consists of 3 layers: background, corporate symbol, and a foreground group of people. The edges of the corporate symbol (a stylized A) show through the people in the foreground.

    Image is created in Adobe Illustrator, is in AI format, and prints out fine. It is only an issue when viewed online.

    •  

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Edit…  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close