13747 results found

1. save sessions

   Hello, can you maybe integrate a way of saving pdf-sessions (multiple tabs saving and storaging at a place, f.e. work, study-subject 1, 2, etc.)

   always have to open up 4-5 tabs in different pathways, it's time intensive!

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   2 comments  ·  Page Operations  ·  Delete…  ·  Admin →
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2. Better customer information, possibility to pause subscription

   It has taken me an hour to get clear information on the options for purchasing Acrobat. I couldn't find any information on how to buy the 'perpetual licence' or what this entailed - nor what the differences are between the subscription and one-time purchase. I had to ask all these questions through an incredibly inefficient online chat. This information should be freely available and transparent for customers - companies generally do this so that customers don't waste hours and end up feeling vaguely conned before they have even bought anything. Apart from that issue, I suggest a subscription service that can be paused. This is because many customers are freelance and work flow is unpredictable. Rather than alienating customers, it would be better to help them and make it easier to commit, by only asking them to pay for the product when they will be using it. I really hope these comments will be read and taken on board but I doubt it.

   It has taken me an hour to get clear information on the options for purchasing Acrobat. I couldn't find any information on how to buy the 'perpetual licence' or what this entailed - nor what the differences are between the subscription and one-time purchase. I had to ask all these questions through an incredibly inefficient online chat. This information should be freely available and transparent for customers - companies generally do this so that customers don't waste hours and end up feeling vaguely conned before they have even bought anything. Apart from that issue, I suggest a subscription service that… more

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   0 comments  ·  Installation and Licensing  ·  Delete…  ·  Admin →
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3. UNABLE TO FIND IN DETAIL SIGNED AGREEMENTS

   WHEN SIGNED FILES ARE SEARCH UNDER MANAGE WE ARE UNABLE TO FIND THEM. WE ACTUALLY HAVE TO FIND THEM MANUALLY WITH THE DATE IF SIGNATURE

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   Need Info  ·  2 comments  ·  Fill & Sign  ·  Delete…  ·  Admin →
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4. More user friendly Adobe Acrobat printer interface

   To have the similar printing capabilities in other platforms. I often work with large size drawings. I print snipets using an 8.5x11 printer. When I get to the outer margin of the page (left-side mostly) I can't print using CURRENT VIEW at ACTUAL SIZE. This is very frustrating. I have to take a 15-step work around setting print box pages/cropping to get what I need. Only then to try and remember not to SAVE the file and the cropped view.

   In AutoCad for example, I can pick my "plot" area using a window box (see files). This gives me the flexibility to print whatever area I need at the scale I want with the printer I want without interruption, frustration, multiple steps, or viewing window limitations.

   In Acrobat, I've provided the issue to demonstrate (see files). In Capture-5 I can't slide left anymore due to the paper size restrictions and there is no additional buffer added in Acrobat. The Printer Preview window isn't interactive and let me slide it left; therefore I loose the left-hand side of the page that I need to include in the printing. This is using Current View and Actual Size selections.

   Please make this more flexible and user friendly. Not everyone PRINTS TO FIT because sometimes those of us need to scale drawings in the architectural/engineering professions.

   Feel free to use me as a test candidate before the NEXT UPDATE when you ADD this. Hopefully this improvement will be sooner than later.

   Thanks. I hope the above suggestion made sense. On another note, even WORD and Excel offer "print selection" options.

   To have the similar printing capabilities in other platforms. I often work with large size drawings. I print snipets using an 8.5x11 printer. When I get to the outer margin of the page (left-side mostly) I can't print using CURRENT VIEW at ACTUAL SIZE. This is very frustrating. I have to take a 15-step work around setting print box pages/cropping to get what I need. Only then to try and remember not to SAVE the file and the cropped view.

   In AutoCad for example, I can pick my "plot" area using a window box (see files). This gives me the… more

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   0 comments  ·  Printing  ·  Delete…  ·  Admin →
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5. Invalid page range error when deleting pages

   Some documents don't use conventional page numbering, especially multi-language instruction manuals. Acrobat DC gives an "Invalid page range" error when trying to delete a range of pages. You should be able to delete pages no mater how the creator numbers them. You have to do a work-around by holding the Ctrl key and highlighting every other page, then you can delete multiple pages. This is time-consuming.

   3 votes

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   4 comments  ·  Editing PDFs  ·  Delete…  ·  Admin →
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6. Explorer crash when moving files between folders

   When dragging a set of folders/files from one explorer window to another, Explorer crashes. The event viewer entry indicates the faulting module to be PDFShell64.dll. This occurs randomly on Windows 10. Acrobat version is 20.006.20034

   Faulting application name: explorer.exe, version: 10.0.18362.628, time stamp: 0xc3041aa6
   Faulting module name: PDFShell64.dll, version: 20.6.20034.39303, time stamp: 0x5e39c602
   Exception code: 0xc0000409
   Fault offset: 0x000000000001e31c
   Faulting process id: 0x6164
   Faulting application start time: 0x01d5f626a4f2c558
   Faulting application path: C:\WINDOWS\explorer.exe
   Faulting module path: C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\PDFShell64.dll
   Report Id: cf7f8efc-c2ce-4a3b-a242-265b90447045
   Faulting package full name:
   Faulting package-relative application ID:

   3 votes

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   0 comments  ·  Other  ·  Delete…  ·  Admin →
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7. Add file name to header/footer

   I need to be able to add a file name (or a bookmark name) to the header or footer. It seems there might be third party add-ins out there, but I would think it would be something Adobe could do.

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   0 comments  ·  Printing  ·  Delete…  ·  Admin →
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8. Keep comment date the original date when notes are added later, additional notes should not change original date comment was made

   When we add a COMMENT there is a DATE attached. If we go back to the comment and have to make follow up notes, the DATE changes. It should NOT change. We need to see ORIGINAL comment dates. We need the option to keep the ORIGINAL comment date and make follow up comments inside the original without changing the DATE

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   1 comment  ·  Commenting  ·  Delete…  ·  Admin →
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9. Schedule Reminders in Acrobat

   Please add functionality so that a user can schedule reminders for an Adobe Sign agreement from within Acrobat DC. Right now, you can only send a 1-time reminder from Acrobat, you need to log in online to add a scheduled reminder.

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   0 comments  ·  Adobe Sign  ·  Delete…  ·  Admin →
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10. Desktop App Download Issue

    It's not possible to download on my computer documents that have been signed and sent back on the desktop app. To do so it's necessarily to go online. What's the point in havin gthe app then. Please add the download option on the desktop appo.

    3 votes

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    1 comment  ·  Adobe Sign  ·  Delete…  ·  Admin →
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11. Ability to disable saving/downloading by signers

    Allowing signers to download and save their signed version of the document allows for various versions of the document to be floating around and if the content includes sensitive information, the ability to use adobe sign is severely limited since the ability to download and save the document is a major security concern.

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    0 comments  ·  Adobe Sign  ·  Delete…  ·  Admin →
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12. BUG: Form Fields Disappear, Can't Modify Name or Tooltip

    Fields become "ghost fields"; they still show up in the sidebar on the right and you can still open their properties. However, you cannot select the form field and type text in it. You also can't change the properties, like name and tooltip fields; when you try to, and click away from the field you just changed, they revert back with no notification. This happens every time I open this file in a different application, such as an Accessibility plug-in called CommonLook, and has happened with other files too. Fixing tags in the plug-in causes forms to break in Acrobat, which means I have to go back and fix the form fields in Acrobat, which messes up the tags and tag order again... etc. etc.

    Fields become "ghost fields"; they still show up in the sidebar on the right and you can still open their properties. However, you cannot select the form field and type text in it. You also can't change the properties, like name and tooltip fields; when you try to, and click away from the field you just changed, they revert back with no notification. This happens every time I open this file in a different application, such as an Accessibility plug-in called CommonLook, and has happened with other files too. Fixing tags in the plug-in causes forms to break in Acrobat,… more

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    0 comments  ·  PDF Forms  ·  Delete…  ·  Admin →
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13. Could not activate Adobe Acrobat Pro 2017 on macOS Catalina 10.15.3

    Operating System: macOS Catalina 10.15.3
    Adobe Acrobat Pro 2017 Release: 2017.011.30158

    Steps to reproduce:
    1. Installed Adobe Acrobat Pro 2017 on macOS Catalina 10.15.2 in January
    2. Upgrade that mac to 10.15.3
    3. Got a new laptop and transfer all applications from old one to new one
    4. Upgrade the new laptop's macOS to 10.15.3 as well
    5. Try to open Adobe Acrobat Pro 2017
    6. Acrobat Pro 2017 request signing in
    7. Click on "Sign in Now"
    8. Window titled "Acrobat Licensing Application" appears with blank content
    9. Waited for hours and nothing is going on

    Fixes tried:
    1. Tried uninstall Adobe Acrobat Pro 2017 using the "Acrobat Uninstaller App" and also the "Adobe Reader and Acrobat Cleaner Tool" from https://labs.adobe.com/downloads/acrobatcleaner.html
    2. Reinstall Adobe Acrobat Pro 2017 using the DMG file downloaded from: https://helpx.adobe.com/download-install/kb/acrobat-2017-downloads.html

    CD Part Number ESD
    
    CD Description Acrobat Professional Acrobat2017WebWWMUI.dmg,Acrobat2017WebWWMUI.xml,proxy.xml
    Build Date = 20200129215135

    1. Install using this downloaded DMG image
    2. Open "Adobe Acrobat.app"
    3. Required activation and clicked on "Sign In Now"
    4. Same situation again

    Tried running Acrobat under "sudo" and give "Full Disk Access" in settings. Both did not help.

    The blank window can be closed by clicking the red cross at the upper left corner and select "Yes" to close the window. After closing the licensing tool, two processes named "AcroCEF" and "AcroCEF Helper" were left running. Every time I tried the above procedure, these two processes will also run. Killing these two processes before trying again did not help either.

    Operating System: macOS Catalina 10.15.3
    Adobe Acrobat Pro 2017 Release: 2017.011.30158

    Steps to reproduce:
    1. Installed Adobe Acrobat Pro 2017 on macOS Catalina 10.15.2 in January
    2. Upgrade that mac to 10.15.3
    3. Got a new laptop and transfer all applications from old one to new one
    4. Upgrade the new laptop's macOS to 10.15.3 as well
    5. Try to open Adobe Acrobat Pro 2017
    6. Acrobat Pro 2017 request signing in
    7. Click on "Sign in Now"
    8. Window titled "Acrobat Licensing Application" appears with blank content
    9. Waited for hours and nothing is going on

    Fixes tried:
    1.… more

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    3 votes

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    16 comments  ·  Installation and Licensing  ·  Delete…  ·  Admin →
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14. no reason to change the layout. frustrating and a waste of time.

    the edit tools are different. we use these in our business and expect them to look a certain way. there is no reason to have moved the icons OR the look of edits. not happy!

    3 votes

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    0 comments  ·  Editing PDFs  ·  Delete…  ·  Admin →
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15. Can no longer compare two different PDF documents on different screens

    The new update is a major down grade because all PDFs open in the same display. I have the need to view two different PDF documents on different screens, but Adobe does not support this activity in the currently configured system.

    3 votes

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    0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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16. Change format of Highlight Current Bookmark feature

    The "Highlight Current Bookmark" option currently makes the outline of the bookmark icon a little darker or bolder, but I can barely tell the difference to see which is highlighted. Could the "highlighting" be changed somehow to make it stand out a little more? Maybe the fill color for icon of the current bookmark could be a different color or darker shade.

    3 votes

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    2 comments  ·  User Interface  ·  Delete…  ·  Admin →
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17. Error message when attempting to compress a file "An error was encountered while processing images."

    I receive this error message when I select File -> Compress PDF.

    I currently have Adobe Acrobat Standard DC installed on a computer running Windows 10.

    I have used this feature to compress numerous other PDFs made from documents that contain text and images. I'm not sure why this feature has found a problem with the images. It would be nice if the error message also included suggestions on how to fix the problem.

    3 votes

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    Need Info  ·  3 comments  ·  Other  ·  Delete…  ·  Admin →
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18. Adobe Acrobat Reader DC installed displaying another app's icon

    I installed Adobe Acrobat Reader DC on my new Windows 10 laptop. After installation I was looking for the familiar Adobe icon, and it was nowhere to be seen. The only icon that said "new" was the icon for One Photo Viewer. I hovered the pointer over it, and it identified the app as Adobe Reader! I clicked on it, sure enough it opened Adobe! What gives??? I restarted the computer, no change. How did Adobe install with another app's icon????

    3 votes

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    0 comments  ·  Installation and Licensing  ·  Delete…  ·  Admin →
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19. Don't ignore apple's iCloud

    INCUDE iCloud for us mac folks... you have dropbox, google (which I hate) so why do you ignore the one company that made you famous years ago

    3 votes

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    0 comments  ·  Cloud Storage  ·  Delete…  ·  Admin →
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    Under review  ·  Adminsagrover (Admin, Adobe) responded

    Thanks for reporting the issue. We are looking into it and will keep you posted in case of any updates.

    Regards,
    Sandeep

20. I keep getting an error report saying "there was an error while reading the stream"
    3 votes

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    0 comments  ·  Editing PDFs  ·  Delete…  ·  Admin →
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