14128 results found

1. Incorrect CC Recipient Receiving Signed Copies Instead of Intended CC Recipient

   I want to report a bug.

   Steps to Reproduce the Issue:
   1. Log in to Adobe Acrobat Sign on a Windows desktop browser.
   2. Send a Service Agreement to a client for digital signature.
   3. Add the responsible employee’s email address in the CC field.
   4. Wait for the client to complete and sign the agreement.
   5. After completion, observe which recipients receive the signed copy notification.

   Environment:
   1. Operating System: Windows Desktop
   2. Platform: Adobe Acrobat Sign web application
   3. Use Case: Sending Service Agreements to clients for digital signature and CC’ing the employee responsible for that client.

   Expected Result:
   The signed copy of the completed agreement should be sent only to the specified CC recipient(s) listed in the transaction.

   Observed Result:
   The intended CC recipient does not receive the signed copy, while another employee who was not included in the CC field receives it instead.

   The issue occurred in the following transactions:

   Transaction ID: CBJCHBCAABAA2qDGIW_BQuujpRaQfIYhuM3PwS6dOvcT
   Transaction ID: CBJCHBCAABAA93U11sGjRGlzf1e4JxB1myDi63IAPtps

   In both cases, the intended CC recipient did not receive the signed copy, while another employee who was not included in the CC list, received it instead.

   This issue is a serious concern because the Service Agreements contain confidential and sensitive client information. Access should only be granted to authorised employees listed in the CC field. Sending signed agreements to unintended recipients may create data privacy risks and potential PDPA or legal implications.

   Screenshots of the relevant transactions have been attached for reference.

   We would appreciate it if your team could investigate and address this issue urgently.

   I want to report a bug.

   Steps to Reproduce the Issue:
   1. Log in to Adobe Acrobat Sign on a Windows desktop browser.
   2. Send a Service Agreement to a client for digital signature.
   3. Add the responsible employee’s email address in the CC field.
   4. Wait for the client to complete and sign the agreement.
   5. After completion, observe which recipients receive the signed copy notification.

   Environment:
   1. Operating System: Windows Desktop
   2. Platform: Adobe Acrobat Sign web application
   3. Use Case: Sending Service Agreements to clients for digital signature and CC’ing the employee responsible for that client.

   Expected… more

   •  

   •  

   2 votes

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Adobe Sign  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

2. Acrobat Pro on PC Windows 11 crashing immediately after launch

   Acrobat Pro on PC Windows 11 crashing immediately after launch. Hundreds of users reporting this on adobe forums. Please fix asap!

   2 votes

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Other  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

3. Randomly doesn't prompt PDF to be saved

   Not always, but sometimes I'll make a change in a PDF, like adding or removing a page or reorganizing the pages and the save icon will not display. If I close the window at this time, the change is not saved.
   To mitigate losing my work, I'll have to grab an existing page, drag it to a new page order (then move it back) for the SAVE icon to prompt. I've only noticed this since going to the cloud or web-based version of Adobe. I'm currently on 25.001.21288.

   2 votes

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Editing PDFs  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

4. KI-Funktionen

   Wenn ich die AI/KI-Funktionen in den Einstellungen ausschalte, dann möchte ich dass dies so bleibt! Es ist aus meiner Sicht höchst fraglich, wenn mir dies gefühlt bei jedem Neustart/Update/Neuen Tag wieder eingeschaltet erscheint!
   Bitte dauerhaft ausschaltbar machen! Danke!

   2 votes

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Generative AI  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

5. Give admins the option to send notifications to pending users or not.

   At the moment, users that are in the "Pending Users" list get a reminder/notification that tries to encourage the user to activate the account.
   Because we are using Acrobat Sign more and more and will be integrating it in several other applications, our Support service was getting dozens of requests from users to get an Acrobat Sign account.
   So we decided to pro-actively give all of our users a license.
   However, not all of our users have need of it atm and thus we don't want these users to be "spammed" with reminder mails every 3-4 days.
   We believe that as an admin, we should be able to chose if we want to notify/encourage our "Pending users" to activate their account or not.
   In this case we would love an option to disable the notifications.

   At the moment, users that are in the "Pending Users" list get a reminder/notification that tries to encourage the user to activate the account.
   Because we are using Acrobat Sign more and more and will be integrating it in several other applications, our Support service was getting dozens of requests from users to get an Acrobat Sign account.
   So we decided to pro-actively give all of our users a license.
   However, not all of our users have need of it atm and thus we don't want these users to be "spammed" with reminder mails every 3-4 days.
   We believe that… more

   2 votes

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Adobe Sign  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

6. Adobe with custom font = scranbled and unreadable document. Microsoft free pdf print for the same document = fully legibel pdf print.

   Not sure why a paid subscription version of acrobat performs at a lower level than a free microsoft pdf printer. Acrobat needs to be able to understand and read custom fonts added to the windows font directory. If users had to custom locate fonts for every piece of sofware that uses them, work would never get done. Seriously, this is a fail.

   2 votes

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Printing  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

7. Acrobat Reader patch updates bloat Windows Installer folder

   Acrobat Reader patch updates bloat Windows Installer folder. Look at any computer that has had Acrobat Reader installed for a few years. The C:\Windows\Installer folder will have dozens of Gigabytes taken up by Adobe .msp files. Check the size of the folder before and after uninstalling Adobe Reader - the folder will decrease in size significantly. Reinstalling Adobe Reader results in a smaller size. It would be very helpful to the user for Acrobat Reader's update process to achieve this size reduction automatically. There are millions of customers losing dozens of Gigabytes each, this should be a top priority to fix. Attached image shows the result of uninstalling Acrobat Reader, the red-outlined files were all deleted.

   Acrobat Reader patch updates bloat Windows Installer folder. Look at any computer that has had Acrobat Reader installed for a few years. The C:\Windows\Installer folder will have dozens of Gigabytes taken up by Adobe .msp files. Check the size of the folder before and after uninstalling Adobe Reader - the folder will decrease in size significantly. Reinstalling Adobe Reader results in a smaller size. It would be very helpful to the user for Acrobat Reader's update process to achieve this size reduction automatically. There are millions of customers losing dozens of Gigabytes each, this should be a top priority to… more

   •  

   2 votes

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Installation and Licensing  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

8. Printing PDFs from macOS 26 hit and miss

   Printing some forms and documents from Acrobat Pro works while others don't. The application opens the printer (HP M454dw with the latest firmware), but then never prints and never generates an error message.
   However, printing the same document that fails to print in Acrobat Pro works in the free version of Acrobat Reader.
   It also works with Apple's Preview app. Only the Pro version of Acrobat seems to experience a problem

   • 

   2 votes

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   1 comment  ·  Printing  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

9. Canva exported PDFs cannot be properly viewed through Acrobat. Texts were discolored to white and some were hidden.

   Canva exported PDFs cannot be properly viewed through Acrobat. Texts were discolored to white and some were hidden.

   2 votes

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Browser  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

10. Cannot sign a document using a certificate

    When selecting from the menu "Use a certificate" no any options for signing appear in the left hand side panel. Before, it was possible to perform signing using selection to place the stamp, and timestamping. None of those options is available after the recent update. That is a critical bug and MUST be addressed!!!!

    2 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Security & Digital signatures  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

11. ORGANIZING PAGES - More frequently than not, the tab doesn't work as it should.

    How about you guys start making it so I can effectively organize my pages when I click "Organize Pages"???

    This may be a crazy and novel thought, but I should not have to be locked out of clicking individual pages because AdobePDF is incompetent and slow.

    How do I fix this personally? I have to SAVE the file. Why do I have to do that to restore normal organizational functionality? Fix it.

    2 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Editing PDFs  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

12. Fonts are appearing incorrectly since the update to 2025.001.21265

    Fonts are importing incorrectly since the last update. I get documents from this company all the time, this just started happening after the last update.

    •  

    2 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

13. More than one signature option

    I am someone who frequently finalizes documents and applies my executives signature to a document once they approve. We are not allowed to use the stamp option because it is not super secure. The fill and sign currently allows one signature and one initial (which I use as a second signature). However, I have 5+ executives.. all requiring different signatures. Which means, I am losing efficiency by having to change the e-sig document almost each time. I understanding having 5+ different signature options may be a bit excessive but even just two signatures and two initials would be better!

    2 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Fill & Sign  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

14. BUG REPORT!!!!!!! Replacing a TOC page with list of hyperlinks FAILS - why is Acrobat such a piece of garbage??!??!?!??!?!?!??!?!?

    I was hoping to post a bug report on this piece of garbage [SH*T] application but here I am joining a group to post this to everyone who needs to know just what an absolute piece of garbage Adobe Acrobat is, and has always been.

    908-page doc with two pages of the 8 pages of contents that needs to be replaced with two new pages that have external hyperlinks.

    These two page work exactly as they should as separate standalone pages.

    But when I replace - side note - why is the text window on this also garbage platform cutting off the text I am typing? Did no one test this garbage as well... when I replace the two pages in the 908-page document, the EFFING hyperlinks disappear, all I have is two pages of blue underlined text with no operative hyperlinks.

    So here I am once again with this utterly pathetic useless garbage app doing what should be a 5-minute update and I am now an hour or more into NOT GETTING THIS DONE.

    Who is responsible for Adobe Acrobat and why do they exist?

    I am NOT posting an IDEA - I am posting a TIRADE because once again a simple operation in the most useless piece of **** application Adobe has ever dreamed up is sucking time from me and the client is waiting.

    Refund my entire year's subscription because this is what it is costing me in time and money - and it should only take 5 minutes.

    Sick and tired of Adobe's ********. Sell the company back to someone who knows what they're doing.

    Idiots.

    So now I have signed up for this wonderful group of complainants and I cannot click the POST IDEA button - IT IS A BUG REPORT. WHAT PART OF BUG REPORT IS ADOBE NOT UNDERSTANDING????????????

    I was hoping to post a bug report on this piece of garbage [SH*T] application but here I am joining a group to post this to everyone who needs to know just what an absolute piece of garbage Adobe Acrobat is, and has always been.

    908-page doc with two pages of the 8 pages of contents that needs to be replaced with two new pages that have external hyperlinks.

    These two page work exactly as they should as separate standalone pages.

    But when I replace - side note - why is the text window on this also garbage platform cutting… more

    2 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    1 comment  ·  Editing PDFs  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

15. Acrobat Pro no longer recognizes HP PCL 6 Printer Driver paper size changes

    Acrobat Pro no longer recognizes changes to the paper size made in the HP Universal Printing PCL 6 drivers.

    When I change the paper size in the Printer Properties dialog for the PCL 6 printer, Acrobat's print dialog no longer recognizes the new paper size and no longer changes the preview to indicate the new size. This is reproducible 100% of the time.

    I had been using an older PCL 6 driver (7.0.0.24832) for years, and about four months ago an update to Acrobat caused this behavior to start. Every Acrobat version since has had the same issue. I am currently running 2025.001.21223, which is the latest Acrobat version. After the issue started, I decided it was time to upgrade the HP driver to the latest version. I installed HP Universal Printing PCL 6 (v7.9.0) and the problem disappeared for a couple of weeks. I could once again change the paper size and Acrobat would adjust. Then the problem occurred with the new driver as well. I can no longer get the page size to change in Acrobat through the driver. I suspect I will have to uninstall the driver and reinstall it to get it to work. Some setting is getting corrupted. Not sure why, but since the HP Driver didn't get update before the problem started, I believe it is an Acrobat issue.

    Acrobat Pro no longer recognizes changes to the paper size made in the HP Universal Printing PCL 6 drivers.

    When I change the paper size in the Printer Properties dialog for the PCL 6 printer, Acrobat's print dialog no longer recognizes the new paper size and no longer changes the preview to indicate the new size. This is reproducible 100% of the time.

    I had been using an older PCL 6 driver (7.0.0.24832) for years, and about four months ago an update to Acrobat caused this behavior to start. Every Acrobat version since has had the same issue. I am… more

    • 

    2 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Printing  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

16. Comments sidebar font size

    Allow users to change font size for comments sidebar. Default size is too small. This is not only an inconvenience but also an accessibility issue.

    2 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

17. tags

    After that last update, converting a word doc to pdf is resulting in tagging errors. Specifically, normal text is tagged as headings, heading tags do not follow how the word document was tagged.

    2 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Accessibility  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

18. Erreur outils ******

    Lorsque l'on crée un ****** à partir d'une image du presse papier, obtenue à partir d'un "instantané", il n'est pas toujours possible de le modifier par la suite : les "poignées" ne sont pas interactives et il est impossible de le redimensionner.
    En outre, il n'est pas possible de le faire pivoter.

    2 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Commenting  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

19. Accessible PDF form not working with NVDA in Adobe Acrobat Pro 2025

    I have created a PDF form using Adobe Acrobat Pro and tagged every form manually to ensure that the NVDA user can fill out the form without accessibility issues, but NVDA does not interact with the form fields and user can not enter the text in the fields. If users use the Arrow key, NVDA reads all the text on the form but when using the Tab key for navigation, focus does not move and NVDA does not announce anything.

    2 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Accessibility  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

20. App is terrible lately

    This app has been terrible for the last few months. It's either slow at pulling up doc's, or 'not responding'. Even after tech support did a remote in session. I rely on this app for work. It has become almost unbearable to use. Not sure if this will fall on deaf ears, but we need to fix it. It's extremely annoying & VERY time consuming. I have a very fast paced job. Adobe has always been awesome. Never had issues like this. SOS.

    2 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Fill & Sign  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating