13696 results found

1. S-L-O-W is how to describe the latest version. Hoping to find an alternative product. Used to love Acrobat.

   Running Acrobat DC and Acrobat Reader DC on Windows 7 Professional. Every click to open, close, save, can turn into an eternity of "Acrobat not responding". Hope it can be fixed.

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   Under review  ·  Pratyush Dhoundiyal responded

   Sorry for the trouble. Can you provide the version of Acrobat you are using.

2. Please, please stop the popup asking for an update or not, it really makes you hate the Acrobat Reader
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   1 comment  ·  Installation and Licensing  ·  Delete…  ·  Admin →
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   Resolved  ·  Adminahusain (Software Engineer, Adobe) responded

   Marking this issue as resolved as there is no response from the user.

3. cannot print single pages when in comparison mode

   Cannot print single pages when in comparison mode; only prints the summary page. It would be helpful to print single pages so I have a record of what still needs to be fixed in my document, since you cannot save the newer doc version as a separate document with notes intact. At least I would have a hardcopy to refer to.

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   Need Info  ·  1 comment  ·  Printing  ·  Delete…  ·  Admin →
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4. BUG - Font error in Acrobat "preflight" but not in PDFBox "preflight"

   Hello,

   i already created a bug report to pdfbox because i thought it's not a adobe bug. But in the comments they told me thats maybe an adobe bug.

   The link of the bug is:

   https://issues.apache.org/jira/browse/PDFBOX-4045

   Is it possible to check which is correct?

   Thanks

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   Under review  ·  Pratyush Dhoundiyal responded

   Thanks for raising your concern, we are escalating the issue to the concerned team. I would like to add Acrobat XI now is end of life, i would recommend upgrading to Acrobat DC for a better experience.

5. Adobe XI-Professional-MAC Version 11.0.23 Crash

   Adobe XI-Professional-MAC Version 11.0.23 is craching after an update of MAC OS High Sierra Version 10.13.2 (17C88). Some times it fails while saving files other than desktop and most of the time system crahes while signing the document.

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   1 comment  ·  Installation and Licensing  ·  Delete…  ·  Admin →
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   Under review  ·  Pratyush Dhoundiyal responded

   Thank for sharing the crash logs, Our team is looking into it.

6. Calander.

   Add an option to insert a calendar rather than type in a date

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   Under review  ·  Pratyush Dhoundiyal responded

   Thanks for raising this feature request, our engineering team is looking into this.

7. Post From to Social Media Button

   Add a functionality option to form buttons that would allow for posting to social media (Facebook, Twitter etc.). This would allow the user to post an image of the form to social media (without the button showing) This would allow designers to create "form templates" that would allow the users even in Reader to post to social media.

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   Under review  ·  2 comments  ·  PDF Forms  ·  Delete…  ·  Admin →
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8. Ability to set defaults for: Thumbnail size, Thumbnail pane width, and thumbnail size

   When creating or opening a new PDF, I always want my thumbnails to be displayed with 2 columns by default. ATM this involves manually stretching the pane over every time and is very time consuming.

   If we could set the default pane width, thumbnail size, and # of columns it would really streamline my workflow.

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   1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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   Resolved  ·  AdminAyush Jain (Lead Software Engineer, Adobe) responded

   Hi,

   Since we Haven’t Heard back from you for so long, We are closing this issue.

   Please feel free to reach out to us for any other concerns if you have,

   Thanks
   Ayush Jain

9. Acrobat DC is so horrible that I will toss it for a pirate copy

   It is dead slow! I have an 64bit Windows 10 laptop and it takes almost two minutes to exit it! I will toss it for a pirate copy without cloud options.
   It sucks big time.

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   Need Info  ·  1 comment  ·  Other  ·  Delete…  ·  Admin →
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10. pdf trial did not activate - already pre-existing annual purchaser

    cannot activate acroat dc pro - with existing account keeps going back to Trial expired - buy, i am an annual customer already. Tried to contact live person, held on phone 20+ plus minutes, transferred and have been holding 49.51 minutes so far. Agent said "do not hang up" will take longer. This is ridiculous.. Adobe has no problem in collecting my annual fee for these services, i should have no problems in having full accessibility. What's up Adobe???

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    Need Info  ·  1 comment  ·  Installation and Licensing  ·  Delete…  ·  Admin →
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11. Append all links in document

    Provide the ability to append all the links and view all links in a pdf document without going page by page. Creating PDFs from a web page using multiple levels is not an option for many websites, and appending page by page is ridiculously time consuming.

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    4 comments  ·  Creating PDFs  ·  Delete…  ·  Admin →
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    Resolved  ·  AdminTanvi Rastogi (Lead Software Engineer, Adobe) responded

    We are closing this case from our end as there had been no response from your side. Feel free to reopen a new case if you have any queries.

    Thanks
    Tanvi

12. Acrobat Pro DC crashes shortly after opening a pdf file

    Acrobat Pro DC crashes after opening / closing some docs in sequence

    1. Open a pdf file using AVDoc.Open(...);
    2. Close opened pdf file by clicking window close button (Acrobat main window)
    3. Repeat this sequence 3-5 times without waiting too long

    • Crash will happen shortly after opening (pdf ist already visible)
    • Crash will not happen, if Acrobat main window hasn't been closed (close tabsheet instead)
    • Crash will not happen, if Acrobat Stnadard DC is used

    Protokollname: Application
    Quelle: Application Error
    Datum: 18.12.2017 18:30:30
    Ereignis-ID: 1000
    Aufgabenkategorie:(100)
    Ebene: Fehler
    Schlüsselwörter:Klassisch
    Benutzer: Nicht zutreffend
    Computer: ***
    Beschreibung:
    Name der fehlerhaften Anwendung: Acrobat.exe, Version: 18.9.20050.57426, Zeitstempel: 0x5a1c7469
    Name des fehlerhaften Moduls: Acrobat.dll, Version: 18.9.20050.57426, Zeitstempel: 0x5a1c7441
    Ausnahmecode: 0xc0000005
    Fehleroffset: 0x0019eebd
    ID des fehlerhaften Prozesses: 0x43e6c
    Startzeit der fehlerhaften Anwendung: 0x01d37825e1a84944
    Pfad der fehlerhaften Anwendung: C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\Acrobat.exe
    Pfad des fehlerhaften Moduls: C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\Acrobat.dll
    Berichtskennung: 11e6d1ad-7ecc-4f65-9893-a59e5e6ad2b9
    Vollständiger Name des fehlerhaften Pakets:
    Anwendungs-ID, die relativ zum fehlerhaften Paket ist:
    Ereignis-XML:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2017-12-18T17:30:30.813949600Z" />
    <EventRecordID>865021</EventRecordID>
    <Channel>Application</Channel>
    <Computer>***</Computer>
    <Security />
    </System>
    <EventData>
    <Data>Acrobat.exe</Data>
    <Data>18.9.20050.57426</Data>
    <Data>5a1c7469</Data>
    <Data>Acrobat.dll</Data>
    <Data>18.9.20050.57426</Data>
    <Data>5a1c7441</Data>
    <Data>c0000005</Data>
    <Data>0019eebd</Data>
    <Data>43e6c</Data>
    <Data>01d37825e1a84944</Data>
    <Data>C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\Acrobat.exe</Data>
    <Data>C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\Acrobat.dll</Data>
    <Data>11e6d1ad-7ecc-4f65-9893-a59e5e6ad2b9</Data>
    <Data>
    </Data>
    <Data>
    </Data>
    </EventData>
    </Event>

    Acrobat Pro DC crashes after opening / closing some docs in sequence

    1. Open a pdf file using AVDoc.Open(...);
    2. Close opened pdf file by clicking window close button (Acrobat main window)
    3. Repeat this sequence 3-5 times without waiting too long

    • Crash will happen shortly after opening (pdf ist already visible)
    • Crash will not happen, if Acrobat main window hasn't been closed (close tabsheet instead)
    • Crash will not happen, if Acrobat Stnadard DC is used

    Protokollname: Application
    Quelle: Application Error
    Datum: 18.12.2017 18:30:30
    Ereignis-ID: 1000
    Aufgabenkategorie:(100)
    Ebene: Fehler
    Schlüsselwörter:Klassisch
    Benutzer: Nicht zutreffend
    Computer: ***
    Beschreibung:
    Name der fehlerhaften Anwendung: Acrobat.exe, Version: 18.9.20050.57426,… more

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    0 comments  ·  Installation and Licensing  ·  Delete…  ·  Admin →
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13. I only wanted the adobe editor for 1 month now i've been charged for 2 how do i cancel this

    cancel

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    1 comment  ·  Other  ·  Delete…  ·  Admin →
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    Need Info  ·  amukherj responded

    Did this resolve your issue?

14. Make field wider for correcting scanned text

    When viewing and correcting scanned text, the field is so small as to not include the whole word. Also, it would be much easier to just retype the correct text directly in the document

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    Under review  ·  1 comment  ·  Scanning and OCR  ·  Delete…  ·  Admin →
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15. 2 instances of Acrobat PRO DC running concurrently

    One Acrobat instance installed but 2 instances of Acrobat PRO DC running concurrently prevent PDFs from opening. Only solution is to quit "both" Acrobats and try again. Uninstalling and reinstalling Acrobat does not help. Uninstalling and reinstalling the entire ACC suite does not help either. Problems observed in three separate, not networked Macs. No Acrobat Free Reader installed on the systems either.

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    2 comments  ·  Installation and Licensing  ·  Delete…  ·  Admin →
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    Need Info  ·  Pratyush Dhoundiyal responded

    Hi Andres,

    Can you elaborate on the behavior here:
    1. What happens when you open a PDF with Acrobat? Does it trigger two instances of Acrobat.
    2. When you just launch Acrobat from finder, does that also trigger two separate instances.

    Thanks

16. Copying from PDFs in Acrobat DC occasionally crashes InDesign

    This doesn't happen all the time but it's enough to be annoying and it doesn't just happen on one of our Macs in the studio. When copying out of either comments or text in the PDF itself, InDesign which has a document we want to copy into open, crashes. It's not the active application, Acrobat is but once CMD + C is pressed to copy from Acrobat, that's the moment that InDesign crashes.

    Anyone else had this issue?

    2 votes

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    0 comments  ·  Commenting  ·  Delete…  ·  Admin →
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17. renewal

    How do I prevent Adoce DC going fro free version to Automatic renewal as I do now wish to purchase it?

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    2 comments  ·  Installation and Licensing  ·  Delete…  ·  Admin →
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    Resolved  ·  Adminahusain (Software Engineer, Adobe) responded

    Marking this issue as resolved as there is no response from the user.

18. Converting Excel for Mac doc to PDF enabling clickable url links

    When I convert my Excel for Mac doc (with clickable url links) the links do not work in the resulting PDF. Please advise.

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    0 comments  ·  Creating PDFs  ·  Delete…  ·  Admin →
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    Under review  ·  AdminTanvi Rastogi (Lead Software Engineer, Adobe) responded

    Hi

    Retention of links with Excel to PDF conversion is not yet supported. However, we have taken your feature request.

    Thanks
    Tanvi

19. Where is the Forms tab

    I would just like to find where it is?

    2 votes

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    Resolved  ·  2 comments  ·  PDF Forms  ·  Delete…  ·  Admin →
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20. MAC NEEDS TO SUPPORT THE SAME FONTS AS PC LIKE CALIBRI
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    Under review  ·  2 comments  ·  Editing PDFs  ·  Delete…  ·  Admin →
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