13470 results found

1. Acrobat DC crashes on open on my MacBook Pro running OS 11.6

   Acrobat DC crashes on open on my MacBook Pro running OS 11.6

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2. Interactive button does not load destination page correctly

   In an interactive PDF created from InDesign, interactive buttons do not load the destination page correctly when the PDF is viewed using the newest version of Acrobat or Acrobat Reader on a Mac.

   Steps to reproduce the issue:
   1)Create a 2 page document in InDesign
   2)Fill the second page with placeholder text
   3)Create a bookmark for the second page
   4)Create a button on the first page
   5)Set the button event to On Click
   6)Set the button action to Go To Destination
   7)Set the destination to the bookmark you created in step 3
   8)Export an interactive PDF
   9)Open the PDF and click the button.

   Environment:
   Mac 10.15 (OS version appears to be irrelevant), Intel Mac, Acrobat 2021.007.20091 (this bug appears to be new to this release)

   Expected result:
   Clicking the button loads the destination page.

   Observed result:
   Clicking the button only displays a portion of the destination page in the shape of the button.

   Other details:
   • This problem did not exist until recently, possibly the 20091 release
   • This problem can be resolved by using an On Release action instead of an On Click action.
   • This problem does not occur in Acrobat for Windows
   • This problem does not occur when viewing with a web browser
   • This problem occurs slightly different on an M1 Mac: The desination page does load, but there is a noticeable lag where only a portion of the destination page loads.

   In an interactive PDF created from InDesign, interactive buttons do not load the destination page correctly when the PDF is viewed using the newest version of Acrobat or Acrobat Reader on a Mac.

   Steps to reproduce the issue:
   1)Create a 2 page document in InDesign
   2)Fill the second page with placeholder text
   3)Create a bookmark for the second page
   4)Create a button on the first page
   5)Set the button event to On Click
   6)Set the button action to Go To Destination
   7)Set the destination to the bookmark you created in step 3
   8)Export an interactive PDF
   9)Open the PDF and… more

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3. Password required after Authentication App approval

   Windows 10 (Lenovo PC). Is the point of using the Adobe Authentication App to cofirm access when logging in not intended to make use of a password unnecessary? When logging in, we are asked to confirm on the app and then asked for the password. If a password is always going to be required, then the (mis-)information in the motivation for using the App needs to be updated.

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4. Split by page range

   10-14, 96-103, 108-115, 127-135, 146-153 It would be helpful if we could split pdf with page range like above. It will create separate pdf for every page range. This feature is available in Nitro pdf. Foxit users also can do this with extract feature. Please consider this feature .

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5. edit pdf

   cant see the selection cube when selecting items or text, here a link to a video that illustrate the problem:
   https://www.youtube.com/watch?v=1Ky2zwbP8wk
   the version is: 21.007.20091
   please help i cant work like this.

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   2 comments  ·  Editing PDFs  ·  Delete…  ·  Admin →
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6. Issue in Adobe Acrobat DC: "Save as PDF" does not work -- it's just hanging

   Save or Save As do not work anymore, even after reinstallation, in Adobe Acrobat DC. The scanned document cannot be saved. Any advice? Thanks.

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7. Set Status: Dead after latest update

   After the latest update (2021.007.20091) the SetStatus fly-out in "Comment" told is 100% dead. No fly-out shows up so there's no way to change that status to anything...

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   5 comments  ·  Commenting  ·  Delete…  ·  Admin →
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   Resolved  ·  AdminArvind Yadav (Admin, Adobe) responded

   Hi Andres,
   Great to hear that the issue has been resolved at your end.
   Thanks for the update!

   Regards,
   Arvind

8. Bad interaction with Adobe Community Professional

   I would like someone at Adobe to review the interaction linked below and take whatever action is necessary. I posted a sincere, respectful question, and I got a disrespectful, passive-aggressive response from a so-called Adobe Community Professional. When I called him on it, he replied, "I don't speak for Adobe." I would suggest that Adobe should make sure that's true. He certainly is not engaged in creating a helpful "community." I looked also at a number of his other interactions. Many of them have the same flavor of condescending abruptness, and don't really provide any help. If this were just another user, then there would be no complaint, but Adobe has given this guy "professional" status. Thank you for looking into it.
   https://community.adobe.com/t5/acrobat-discussions/get-shared-pdf-link-to-show-in-browser-according-to-my-quot-initial-view-quot-settings/td-p/12377047

   I would like someone at Adobe to review the interaction linked below and take whatever action is necessary. I posted a sincere, respectful question, and I got a disrespectful, passive-aggressive response from a so-called Adobe Community Professional. When I called him on it, he replied, "I don't speak for Adobe." I would suggest that Adobe should make sure that's true. He certainly is not engaged in creating a helpful "community." I looked also at a number of his other interactions. Many of them have the same flavor of condescending abruptness, and don't really provide any help. If this were just… more

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9. aadhar based verification for esign

   Hello Team Adobe

   We would appreciate if you can integrate Aadhar based verification process before the document is esigned.
   This process will help many companies streamline their requirement with just adobe solution.
   We are looking for a solution on immediate basis and if you can integrate it using your API on Teams platform that would be really great.

   regards
   Hetal

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   0 comments  ·  Security & Digital signatures  ·  Edit…  ·  Delete…  ·  Admin →
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10. Adobe Pro keeps deleting radio button name

    Version and system information at the bottom.

    Here's a potential bug that I found:
    1. Change a radio button name.
    2. Save and close the PDF.
    3. Reopen the PDF.
    4. Observe that the radio button name is missing.

    This is driving me crazy because I have validation set up to make sure all the form fields are filled in properly. I can't do that if the radio button name is missing.

    Adobe Pro:
    Architecture: x86_64
    Build: 21.5.20058.441104
    AGM: 4.30.107
    CoolType: 5.14.5
    JP2K: 1.2.3.48698

    Computer:
    Model Name: MacBook Pro
    Model Identifier: MacBookPro15,1
    Processor Name: 6-Core Intel Core i9
    Processor Speed: 2.9 GHz
    Number of Processors: 1
    Total Number of Cores: 6
    L2 Cache (per Core): 256 KB
    L3 Cache: 12 MB
    Hyper-Threading Technology: Enabled
    Memory: 32 GB
    System Firmware Version: 1554.140.20.0.0 (iBridge:18.16.14759.0.1,0)

    Version and system information at the bottom.

    Here's a potential bug that I found:
    1. Change a radio button name.
    2. Save and close the PDF.
    3. Reopen the PDF.
    4. Observe that the radio button name is missing.

    This is driving me crazy because I have validation set up to make sure all the form fields are filled in properly. I can't do that if the radio button name is missing.

    Adobe Pro:
    Architecture: x86_64
    Build: 21.5.20058.441104
    AGM: 4.30.107
    CoolType: 5.14.5
    JP2K: 1.2.3.48698

    Computer:
    Model Name: MacBook Pro
    Model Identifier: MacBookPro15,1
    Processor Name: 6-Core Intel Core i9
    Processor Speed:… more

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    0 comments  ·  PDF Forms  ·  Edit…  ·  Delete…  ·  Admin →
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11. Option To Delete Original File After Splitting

    An option to delete the original file after splitting it into individual files would save time. Every time I split a PDF, I then have to go and delete the original file. On top of that, if I have split a PDF using 'top level bookmarks' Acrobat asks me if I want to save the file when closing it. So there are 2 steps that could be avoided by setting one option 'delete original file after splitting'.

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12. Can't Signin/Signout of Acrobat DC Pro

    This is a bug report, no a feature request or idea. Asking people to clear cookies & cache is a productivity nightmare. I don't even know if that will work. For whatever reason, Adobe logs me out and won't allow me to log back in. It says my subscription has expired when it hasn't; verified in a support chat. I can do so for the Adobe website, but not the interface that opens PDF's nor the cloud for Adobe. Clearing cache & cookies causes me to have to log back into too many websites I do business with or pleasure and is causing too much extra overhead of time. I belong to way too many websites for that to be the only option. Why not clean up whatever is going on that pushes us out of the system? The 'Sign In' button inside the interface does nothing at the moment and I have to operate Offline. The interface says I'm logged in, but when I try to logout, I get the same connectivity error from inside this product. What does this have to do with my browsers? Tech support personnel are reading scripts that tell us to do things that only cause more of a headache and don't solve the problem. I have repaired the installation to no avail. It's still forcing me to use it in Offline mode. FIX THIS!

    This is a bug report, no a feature request or idea. Asking people to clear cookies & cache is a productivity nightmare. I don't even know if that will work. For whatever reason, Adobe logs me out and won't allow me to log back in. It says my subscription has expired when it hasn't; verified in a support chat. I can do so for the Adobe website, but not the interface that opens PDF's nor the cloud for Adobe. Clearing cache & cookies causes me to have to log back into too many websites I do business with or pleasure… more

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13. Adobe Identify Management issue "Need Admin Approval"

    Getting Adobe Identify Management issue "Need Admin Approval"
    Install was successful but when signing in, I am getting this error

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14. Fill & Sign Commenting

    I have been using Fill & Sign to annotate and mark academic assessment tasks. I noticed that when you click on "Ab" to enter a comment, it remembers previous comments you have entered, which can be very time-saving when you have lots of similar tasks to mark. Here's my question:
    Using this "Ab" commenting tool, can you build up different comment banks over time for different applications, can you upload, download, edit such comment banks, and if so what format of file would you need to use? For example, being able to have a simple text file with comments for different topics would be useful, since over time the drop down box in which previous comments appear will be come too cluttered to be useful.

    I have been using Fill & Sign to annotate and mark academic assessment tasks. I noticed that when you click on "Ab" to enter a comment, it remembers previous comments you have entered, which can be very time-saving when you have lots of similar tasks to mark. Here's my question:
    Using this "Ab" commenting tool, can you build up different comment banks over time for different applications, can you upload, download, edit such comment banks, and if so what format of file would you need to use? For example, being able to have a simple text file with comments for… more

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15. Adobe reports Printer in offline mode and wont print

    Adobe will not print on my HP Designjet T520 as is says the printer is offline. Drivers and Adobe are up to date. Foxit PDF reader has no issues printing my files but lacks some things i like about adobe. I think there is an issue with your software to not recognize a printer. I would not be saying this if Foxit or other PDF readers had an issue printing on this printer but adobe is the only one who will not see the printer is online.

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16. My scale ratio values won't stay/save!

    once I click "change scale ratio & precision" and add my values, click okay and it just reverts back to the factory (0.13in=1") setting so I can't even measure!!! Please advise

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17. Redact > Find Text fails with many documents (e.g. 200) in the search folder

    This is my process under Windows 10, Acrobat acrobat DC 2015.00630527
    Open any file (a bit silly, but you need that to access the Search Text command dialogue box - without a document the 'Find text' from the Redact toolbar is not greyed out, but nothing happens when you select it. Which in itself is a kind of bug).
    Tools > Redact > From Redact toolbar select 'Find text'. A dialogue box opens. Select the folder with 200+ files. Enter the search string, make sure it is a search string that will find a hit in +200 files. Or maybe the number of hits is the issue? In that case I think make sure you have +6000 instances found. Select them all. March checked results for redaction. Target folder: Same folder. Keep original file names. Overwrite existing files. Apply redaction marks. OK.
    You will find the Acrobat halts at some point: giving strange messages. Like: ""This document was successfully saved, but an error occurred after saving the document. Please close and open again." (independent if the open document - seebeginning of my explanation- is included for redaction or some random document) " and memory errors.
    This error even comes up when you keep redacting small amounts of documents but keep Acrobat open for the next batch. I guess bad memory management on the part of Acrobat. So you have to close Acrobat and reopen Acrobat even when you are working with small batches of documents.

    This is my process under Windows 10, Acrobat acrobat DC 2015.00630527
    Open any file (a bit silly, but you need that to access the Search Text command dialogue box - without a document the 'Find text' from the Redact toolbar is not greyed out, but nothing happens when you select it. Which in itself is a kind of bug).
    Tools > Redact > From Redact toolbar select 'Find text'. A dialogue box opens. Select the folder with 200+ files. Enter the search string, make sure it is a search string that will find a hit in +200 files. Or maybe… more

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    0 comments  ·  Editing PDFs  ·  Edit…  ·  Delete…  ·  Admin →
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18. Adobe Sensei for Acrobat

    Adobe Scan can automatically crop, resize, and reduce distortion on images, producing decent quality PDFs. To do this it uses Adobe Sensei, a form of AI. Given there is currently no way to automate these steps on Acrobat or Photoshop, and so no way to automate these steps on a desktop at all, please could you create a feature to achieve Adobe Scan level automation within Acrobat.
    Adobe Scan features: https://www.adobe.com/acrobat/mobile/scanner-app.html

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19. It would be nice to be able to change the file name using without leaving the full screen mode in adobe. Also a "recent documents" dropdown

    It would be nice to be able to change the file name using without leaving the full screen mode in adobe. Also a "recent documents" dropdown module or menu near the top right that shows a list of the most recently accessed documents.

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20. Multiple signature lines in a single document

    I sign many documents that have multiple signature lines throughout the document. I read the first section and click sign ... no problems (#1). Then I read the second section. Once I'm comfortable with the text, I click to sign (#2) and it moves me back to my previous signature (#1). I have to scroll back down to the second signature line again and click to sign it again (my previous attempt did not sign, it just moved me backwards in the document). I spent an hour on the phone with support and they said the feature is only meant to be used where you use the "next" button to get to the next signature line. But then I'm signing without ever having read the document I'm signing (I like to know what I'm signing!). This issue happens roughly every other time I click "sign" so it doesn't seem like it's working the way it was intended. Very annoying.

    I sign many documents that have multiple signature lines throughout the document. I read the first section and click sign ... no problems (#1). Then I read the second section. Once I'm comfortable with the text, I click to sign (#2) and it moves me back to my previous signature (#1). I have to scroll back down to the second signature line again and click to sign it again (my previous attempt did not sign, it just moved me backwards in the document). I spent an hour on the phone with support and they said the feature is only meant… more

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    0 comments  ·  Adobe Sign  ·  Edit…  ·  Delete…  ·  Admin →
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