644 results found

1. Page organization functionality has been lost in new update

   The new pages organization tool is more difficult and less intuitive, and its “insert page” option in particular is much less useful than it used to be, please fix it.
   The most important problem is with the "insert page" function alone. When you select "file" for "insert page" it no longer lets you add more than one file at once. I frequently use Acrobat to merge several PDFs into one PDF and now I have to add each file one by one, this is incredibly time consuming, tedious, and wholly unnecessary.
   Another problem I have with the new method is the size of the page organization tool—I can only organize pages in the left sidebar now, when before it let you see it in the main screen, which allowed for a larger view and to see the pages in grid order, instead of just in a tight row. This is frustrating as it makes it harder to visualize my document as a whole while I am trying to re-arrange it as a whole.
   Lastly is a more minor issue. The first problem I encountered with it was the icon. In general, the icons for the new user interface are mostly too small and many are unclear. Further, they don't tell you what they do if you hover over them, you have to actually click the symbol to be given any description/text options. The icons in the toolbar aren't all bad, but it is very hard to find how to add, delete, or move pages. Not only is that icon in a confusing place all on its own, the little four grid square symbol does not intuitively represent that function. In fact, it is confusingly the same symbol used for switching between list or grid view on the open recents menu. So, when I fist saw it, I naturally thought it was just an option to view the PDF in a side-by-side grid view instead of just a single-row scroll. Please make an icon that actually makes sense.

   The new pages organization tool is more difficult and less intuitive, and its “insert page” option in particular is much less useful than it used to be, please fix it.
   The most important problem is with the "insert page" function alone. When you select "file" for "insert page" it no longer lets you add more than one file at once. I frequently use Acrobat to merge several PDFs into one PDF and now I have to add each file one by one, this is incredibly time consuming, tedious, and wholly unnecessary.
   Another problem I have with the new method is… more

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   1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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2. Replace pages - maintains previous pages - memory issue

   Replace Pages - conflict with replacing old pages with newly revised pages. The following has happened now on more than three occasions: It first must be stated, that I have a number of reports and supplemental documents that need to be combined as one document file; which is the protocol of a particular County Government agency.
   
   There are always revisions, so I will often need to update or revise that (rather large) document with newer pages, which are nearly identical to what I already have in the file. When I go to replace some of those pages (up to 30-40 pages, or more) with the new revised pages, Acrobat seems to remember (in memory) what I am "replacing"... and maintains the old instead of taking on the new. It is an embarrassment to me, clients, consultants and to governing agencies when I submit documents - which I believe have been revised.
   
   So, instead of "replacing" those pages (in "Organize Pages"), I have to "delete" them first, and "Optimize PDF" to completely clear the memory of those outdated pages. Only then, can I "insert" the revised pages.
   
   I also have to revise my bookmarks as well, which I don't have an issue with; I understand how/why that works.
   This issue does not seem to be a problem with a small number of pages, but larger sections of pages... I'm frustrated and embarrassed.
   
   Is there a way to clear memory while simultaneously replacing larger volumes of pages?

   Replace Pages - conflict with replacing old pages with newly revised pages. The following has happened now on more than three occasions: It first must be stated, that I have a number of reports and supplemental documents that need to be combined as one document file; which is the protocol of a particular County Government agency.
   
   There are always revisions, so I will often need to update or revise that (rather large) document with newer pages, which are nearly identical to what I already have in the file. When I go to replace some of those pages (up to 30-40… more

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   0 comments  ·  Editing PDFs  ·  Edit…  ·  Delete…  ·  Admin →
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3. Using the "Customize Quick Tools" is always very slow

   I use the mouse to scroll to find the tool is always very slow when using the "Customize Quick Tools" feature. My software version is Acrobat DC Pro 2019.012.20034, and the computer is Mac Pro 2013 ( macOS 10.14.5). My computer configuration is not low, using Acrobat and other software is not slow. Use of "Customize Quick Tools" function is always very slow, it takes a long time to add the required tools on the Toolbar.

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4. BUG - Modal at Bottom of Form Duplicates Itself Constantly

   Zoom in to 300 (might also occur more or less but figuring out the exact steps to duplicate this takes a lot of time even though I accidentally cause it to happen all of the time). Start clicking on the horizontal scroll bar arrows multiple times, or hold/scroll with the actual horizontal scroll bar and eventually this will happen. I think something is triggering it to scroll in both directions... maybe something with the mouse causes it to also scroll vertically... but adobe will render up to three modals (from what I've seen) and then sometimes two of them stay stuck to the page and won't disappear until you scroll off of them.

   Zoom in to 300 (might also occur more or less but figuring out the exact steps to duplicate this takes a lot of time even though I accidentally cause it to happen all of the time). Start clicking on the horizontal scroll bar arrows multiple times, or hold/scroll with the actual horizontal scroll bar and eventually this will happen. I think something is triggering it to scroll in both directions... maybe something with the mouse causes it to also scroll vertically... but adobe will render up to three modals (from what I've seen) and then sometimes two of them stay… more

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   2 votes

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   1 comment  ·  PDF Forms  ·  Delete…  ·  Admin →
   Declined  ·  Bhavna Negi responded

   Closing this for now until we have further info on the request.
   Can revisit later

5. set default view

   I want to be able to set the view defaul to "fit to page" because every time I open a new file or skip to a bookmark, I have to decrease the page size to be able to see the whole page and this REALLY slows me down.

   2 votes

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6. Chat

   The chat window won't let me scroll up past 2-3 messages. This is stupid because the rep had given me a link to come here and I couldn't get back to it.

   Additional comment: We all know companies don't want to actually ever talk to their paying customers, but making us type the SAME question more than five times in that auto chat before we get a live person is particularly bad form.

   3 votes

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   2 comments  ·  Accessibility  ·  Delete…  ·  Admin →
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7. Java Script Debugger window resize is broken

   In Adobe DC Pro, the Java Script Debugger window can be resized, but the internal sections cannot / do not scale to the proportions of the overall window size.

   The internal sections should be movable / scalable to allow all parts to be viewed, with scroll bars, for the overall window size chosen for the main debugger window.

   Very frustrating that the contents do not fit within a normal 1920 x 1080 monitor on my system.

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   5 votes

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   1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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8. Insufficient Data Error

   When opening the PDF in Adobe Acrobat DC - Continuous release 2021.001.20142 and then scrolling down get an error for Insufficient data. Signature/s associated to the document do not appear. This same document opened in Foxit display without errors. This error happens on any OS.

   My specific PC info is System Information report written at: 03/04/21 10:39:26
   [System Summary]

   Item Value
   
   OS Name Microsoft Windows 10 Home
   
   Version 10.0.19042 Build 19042
   
   Other OS Description Not Available
   
   OS Manufacturer Microsoft Corporation
   
   System Manufacturer Dell Inc.
   
   System Model XPS 13 9300
   System Type x64-based PC
   
   System SKU 096D
   
   Processor Intel(R) Core(TM) i7-1065G7 CPU @ 1.30GHz, 1498 Mhz, 4 Core(s), 8 Logical Processor(s)
   
   BIOS Version/Date Dell Inc. 1.4.1, 11/23/2020
   SMBIOS Version 3.1
   Embedded Controller Version 255.255
   BIOS Mode UEFI
   
   BaseBoard Manufacturer Dell Inc.
   
   BaseBoard Product 077Y9N
   
   BaseBoard Version A00

   Also if the PDF is exported to Word the signatures appear.

   When opening the PDF in Adobe Acrobat DC - Continuous release 2021.001.20142 and then scrolling down get an error for Insufficient data. Signature/s associated to the document do not appear. This same document opened in Foxit display without errors. This error happens on any OS.

   My specific PC info is System Information report written at: 03/04/21 10:39:26
   [System Summary]

   Item Value
   
   OS Name Microsoft Windows 10 Home
   
   Version 10.0.19042 Build 19042
   
   Other OS Description Not Available
   
   OS Manufacturer Microsoft Corporation
   
   System Manufacturer Dell Inc.
   
   System Model XPS 13 9300
   System Type x64-based PC
   
   System SKU 096D
   
   Processor Intel(R) Core(TM) i7-1065G7… more

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   1 comment  ·  User Interface  ·  Edit…  ·  Delete…  ·  Admin →
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9. Acrobat Reader DC Freezes up

   Acrobat Reader DC freezes up. this started about 2 weeks ago. Ehen opening a PDF some time i can scroll for a short while then it freezes or some times it freezes as soon as it is launched. I've been through all of the suggested steps nothing so far helps. what next? I don't get an error code. Operating system is Windows 8.1. It worked fine on windows 8.1 earlier so I assume an update was pushed that was not compatible with my machine.

   Help

   Thad

   3 votes

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   3 comments  ·  Page Operations  ·  Delete…  ·  Admin →
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10. Add the highlight search tool

    -It would be really great if you added a tool or section in the program to show a list of all highlighted areas with the ability to search and select between them.
    And also another section to do these for comments.
    -The highlight tool can work in bookmark panel.

    2 votes

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    0 comments  ·  Commenting  ·  Delete…  ·  Admin →
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11. Bug: Microsoft pen not auto detected

    I have a Microsoft Surface Book 3 & Surface pen. Adobe DC used to automatically recognise my pen for markup, and I used my finger to scroll.
    about 3-6 months ago, I lost this ability. (yes, "Auto detect pen hardware to enable markup" is ticked in preferences)

    At the moment, the pen only works like a second mouse.

    So far, I have removed and re-installed Adobe. Auto pen detection did work for 1 PDF but stopped working again.
    I've also re-installed the pen drivers, but this has not helped.

    Auto detect pen for markup works perfectly okay in Microsoft Apps like whiteboard, OneNote, Excel etc.

    I have a Microsoft Surface Book 3 & Surface pen. Adobe DC used to automatically recognise my pen for markup, and I used my finger to scroll.
    about 3-6 months ago, I lost this ability. (yes, "Auto detect pen hardware to enable markup" is ticked in preferences)

    At the moment, the pen only works like a second mouse.

    So far, I have removed and re-installed Adobe. Auto pen detection did work for 1 PDF but stopped working again.
    I've also re-installed the pen drivers, but this has not helped.

    Auto detect pen for markup works perfectly okay in Microsoft Apps… more

    3 votes

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12. Output Preview page rendering / zooms in when checking separations

    When using Output Preview to view separations, the document will zoom in to the upper left corner sporadically when clicking on and off different separation channels (ie. Black, Cyan, etc.) If you move to another scroll to another page or manually zoom in and out it might display correctly, but it might not. It's very random, but it happens consistently when you're in Output Preview. If you close the Output Preview window, the display goes back to normal.

    Architecture: arm64
    Processor: Apple M1 Max
    Build: 23.1.20177.0
    AGM: 7.04
    CoolType: 8.2.1
    JP2K: 4.0.0.52671

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    3 votes

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    1 comment  ·  Other  ·  Delete…  ·  Admin →
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13. Create a tool to create expandable and retractable sections within a Form

    Adobe Pro needs to have a feature to create expandable drop down lists. I have seen it in other products, but it fits well with the PDF Pro.

    I would like to be able to create easy drop down check lists, divided by topic, so the user can expand the form in the areas they need. This will reduce time for the customer to have to scroll through the document to find what they are looking for and will increase the functionality of the document.

    I would like it to contain a plus box and minus box, so people can expand and retract the document if sections do not apply to what they need.

    Adobe Pro needs to have a feature to create expandable drop down lists. I have seen it in other products, but it fits well with the PDF Pro.

    I would like to be able to create easy drop down check lists, divided by topic, so the user can expand the form in the areas they need. This will reduce time for the customer to have to scroll through the document to find what they are looking for and will increase the functionality of the document.

    I would like it to contain a plus box and minus box, so people can… more

    3 votes

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    0 comments  ·  PDF Forms  ·  Delete…  ·  Admin →
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14. Standard Settings for PDF Maker

    For preparing manuals with PDF maker of Acrobat Pro, it is urgently required to be able to save more standard settings.

    I want new PDFs to be opened as a standard with bookmark window and page, as well of Zoom in full window size.

    This option must be saved individually for each PDF right now.

    2 votes

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    0 comments  ·  Creating PDFs  ·  Delete…  ·  Admin →
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15. Make sort by groups collapsed as the default behavior

    When I sort comments: by type, author, color, page, etc, the groups are always fully open. If I'm sorting by a particular group, I want to target something within a group. If I have a lot of comments, they scroll past the end of the comment pane. So EVERY TIME, I have to collapse the groups. At the very least, make the name of the groups BOLD somehow, so that I can see which group it is more easily. Also, I miss the little twirl down triangle, That UI was more intuitive. I don't like the ellipses.

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    3 votes

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    1 comment  ·  Commenting  ·  Delete…  ·  Admin →
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    Resolved  ·  Ammar responded

    The suggested behaviour is already present in the application in some other form.

16. Choose pages option in Combine

    As with Acrobat 9 Pro, your new DC versions needs a "choose pages or select pages" option when combining multiple documents into one pdf. The old version easily allowed you to select the individual document, and enter that you wanted to include only pages 1-22, 56-68, 543. Only these pages would be included. With DC I was just told by your customer support team that I would need to expand the document, and scroll through what could be a 1,000 page document and hand select the pages I need. Will not purchase program if this is the only way to select pages.

    As with Acrobat 9 Pro, your new DC versions needs a "choose pages or select pages" option when combining multiple documents into one pdf. The old version easily allowed you to select the individual document, and enter that you wanted to include only pages 1-22, 56-68, 543. Only these pages would be included. With DC I was just told by your customer support team that I would need to expand the document, and scroll through what could be a 1,000 page document and hand select the pages I need. Will not purchase program if this is the only way to… more

    3 votes

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    0 comments  ·  Creating PDFs  ·  Delete…  ·  Admin →
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    Resolved  ·  mrraj@adobe.com responded

    Hi Liz G,

    Sorry for the late reply.
    Selecting page range for combing is already present in combine feature of Acrobat.
    After adding the file switch to list view of combine and Select the pdf you want to choose mention the range and click on “Page Range”. choose your page range (eg 1-5,10-12 etc). Combine to get desire result.

    Thanks,
    Mridula

17. Please add a shortcut to add a text comment to a pdf without having to select the comment in the side pane

    This is similar to how it is possible to highlight or underline only by selecting a text in the PDF without the need to select the "Comment" section on the side pane. I was hoping that it could be added when doing a right click on the PDF along with the "Add sticky note" and "Add bookmark".

    Thank you.

    2 votes

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18. Display bugs

    When I scroll through the pages of the pdf many display problems appear (see video).

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    2 votes

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19. I updated to the latest version and now cannot scroll from one page to another using my keyboard scroll (arrow) key.
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    0 comments  ·  Installation and Licensing  ·  Delete…  ·  Admin →
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20. Reduplicating Comments at Random

    The latest Acrobat is TERRIBLE!! Not only are old tools missing (page scroll is the worst!) but after adding a comment to page 1 of a document I was reviewing, I find it has also been posted on pages 2, 3, 5, 8 and on...

    Attempts to revise the text of a comment I added a few minutes earlier are thwarted. Acrobat no longer allows a user to revise their own entries??

    As I read the comment in the forum, there seems to be enough frustration with what this version has done, that simply providing access to download and use the previous version -- until you work out a few of the most egregious bugs -- the only reasonable option.

    PLEASE, PLEASE, undo the mess that has been released on us without warning.

    The latest Acrobat is TERRIBLE!! Not only are old tools missing (page scroll is the worst!) but after adding a comment to page 1 of a document I was reviewing, I find it has also been posted on pages 2, 3, 5, 8 and on...

    Attempts to revise the text of a comment I added a few minutes earlier are thwarted. Acrobat no longer allows a user to revise their own entries??

    As I read the comment in the forum, there seems to be enough frustration with what this version has done, that simply providing access to download and use… more

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    3 votes

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