2501 results found
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Stack crash when using Advanced Search on Windows 7
When using Edit | Advanced Search… on Windows 7, Acrobat Professional DC consistently crashes with the following report:
Problem signature:
Problem Event Name: APPCRASH
Application Name: Acrobat.exe
Application Version: 15.16.20039.54196
Application Timestamp: 5728a758
Fault Module Name: StackHash_f1a3
Fault Module Version: 6.1.7601.24094
Fault Module Timestamp: 5abedfcd
Exception Code: c0000374
Exception Offset: 000ce9fb
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 3081
Additional Information 1: f1a3
Additional Information 2: f1a37b16ca1208762a0b8aa6cab1b014
Additional Information 3: 491b
Additional Information 4: 491bf36471b9991aef7b9c9cc09ecca71 voteHi,
Sorry to hear that you’re facing while using Find tool.
In order to reproduce the issue in-house, can you please provide the following details :1. Please tell us the version of your Acrobat/Reader.
2. Could you please share the workflow that you’re trying to perform using the Find tool?
3. It will be great if you could share the crash dump with us.How to create crash logs on Windows environment?
1. Retry the scenario where Acrobat crashes
2. Do not close the pop-up when Acrobat crash
3. Open Task manager
4. Right-click on “Acrobat.exe *32” process and select ‘Create Dump file’
5. It will create a log file in the temp folder. (Path will be displayed on pop-up comes when logs created). You can also check this under
- Open Run process (Win+R)
- Type temp
- Logs file will be available here with name “Acrobat.DMP… -
Add auto-refresh (option) for externally modified PDF files
When you work on presentation or anything else in another application (e.g. Keynote or PowerPoint) you can browse the final result of slides in PDF format by using Acrobat Reader. In this cases every time you export updated version of the PDF file you have to close the older version, and reopen the file. It's really annoying and takes a lot of time.
I personally experience it while working with LaTeX that doesn't have a viewer. So, you quite often "export" to PDF and view via Acrobat. I have already seen other people that look for this feature and gave…
3 votes -
Windows Acrobat XI save as problem
In Acrobat XI on Windows I save as the file to create another same file. But the text in the creating file has been modified.
Steps to eproduce:
1. Open the Demo File.pdf and click "Save As" in File tab.
2. Give a name and save it somewhere.
3. Reopen the new file you will easily find it is not the same as Demo File.pdf3 votesSorry to hear your problem.
Unfortunately, Acrobat XI is no longer a supported version.
Try out the latest, Acrobat DC. If the issue persists, let us know.
You can get Acrobat DC here:
https://acrobat.adobe.com/us/en/free-trial-download.html -
play video embedded in pdf on mobile device
I can create a pdf with embedded video and email it, but the video can't be seen or accessed on a mobile device. Most businesses use email that is read on their mobile devices, so an attachment with a small video can't be seen.
5 votes -
Won't remember magnification setting
Adobe Acrobat Pro won't remember magnification setting (fit page) after save and close. If I reopen the file after quitting Acrobat it shows the previous default setting. If I force quit and reopen then the change shows. Seems its caching the old settings unless I force quit to clear.
2 votesSorry for the inconvenience caused to you.
You can get your desired results by following the below steps:
1) Open a pdf
2) Right click and go to document properties.
3) click on initial view tab
4) Select desired ‘Window options’ & saveAfter doing the above steps whenever you relaunch the pdf, you’ll get the desired page fit (you selected).
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Mobile adobe acrobat app - to be able to combine pdf files
To be able to combine pdf files using mobile adobe acrobat application
2 votes -
Acrobat quit unexpectively
With Mac os High Sierra Acrobat often quit unexpectively. Sometimes its quite impossible to check a pdf.
3 votesHi Bruno,
Can you please share the steps where you are facing this issue. Also, if it is file specific, can you please share 1 file as well.
Thanks.
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Pdf not recognized by default email application (Microsoft Outlook) on Windows 10 PC
Bug. I am unable to attach and send pdf documents from Adobe using the default email application (Microsoft Outlook) from my Windows 10 PC even though it is set up in the default applications.
5 votes -
Trial Expired
For some weird reason I probably tried Acrobat Pro DC but always had Acrobat. Since the trial expired I keep getting an error message saying I cannot access the features I normally used to even though I could have before this new Pro DC thingy!
3 votes -
BUG REPORT: 18.011.20038 Customize Quick Tools resets after every boot!
Customize Quick Tools resets after every boot on a brand new computer with a new install of Acrobat DC. Why is there NO WAY to export settings for quick import and/or copying to other machines?! This is 2018, not 1995.
2 votes -
Enhanced Search for PDF index search
- Since the indexing will index the all multiple pdfs. Type ahead search should be supported. Instead currently the user has to type and enter search for the search results.
- Since the indexing will index the all multiple pdfs. Type ahead search with number of hits found should be shown before hitting the search
- Searching should be as fast as google. 10,000 pdf files of 100kb each and type ahead search should be less than a second
- Other than scroll bar for navigating the results there should be a easier way to filter the search results.
- Grouping of folders wise doesn't…
14 votes -
Acrobat Reader/Pro do not properly support word-by-word selection in macOS
- Open a PDF containing text in Acrobat Reader or Acrobat (18) in macOS (10.12.6) on the Mac (also applies to other versions).
- In order to select a string of words, double-click on the first word and, without releasing the mouse button, drag in the required direction to extend the selection.
Expected Result: Acrobat should select the word you double-clicked on, and THEN extend the selection word by word based on the direction of the dragging.
Observed Result: Acrobat selects the word you double-clicked on, and then fails to extend the selection.
The only way to select a string of words…
3 votesHi,
Thanks for reaching out for your concerns.
We have noted your feature request. The team would evaluate it along with other features with us and taken up based on relative importance/impact.Thanks
Ayush Jain -
Reduced Size PDF
Save as Other>Reduced Size PDF in DC - Adobe's prior versions of Acrobat reduced the file size much much more. DC Reduced Sized files are still too huge! It's not true they can't be reduced more in size because outside apps are able to do this without any difference in readability for basic use.
4 votesI would request you to use the “Optimize Scanned Pages” feature of Optimize PDF application. Please follow the below steps :
1. Open your PDF file and go to Optimize PDF application.
2. Choose the “Optimize Scanned Pages” option. Press “OK” on the next dialog with default settings.Regards,
Sandeep Grover -
Save/Save new PDF not working
Save. 'Save as'. CMD + S. It doesn't matter how I attempt, I cannot save regular PDFs from inside Acrobat. I have to create an 'optimized PDF' in order to save any of my work inside of Acrobat. I have been loving the functionality of the new Acrobat, but now I can't even save. Very frustrating.
32 votes -
Pages flickering
When viewing pages, they often flicker, as if they are redrawn infinitely.
8 votes -
PDF Files Colors Look Washed Out/Dull
PDF files that are created in any Adobe CC product, while viewing in Acrobat DC, photos and colors look washed out/dull. When full screen is initiated the colors look like intended. But once back in the normal view they are dull. Creative Cloud used on 27 in. 2017 iMac 5k, macOS 10.13.3
3 votes -
Acrobat file save is blank
I'm using Adobe Acrobat CC 2018 on an iMac using macOS High Sierra version 10.13.2. When I edit or create a pdf file, the save or save as commands bring up a BLANK field instead of the traditional save or save as field. I can't save any files. The only way to get the edited file or binder is to email it to myself. Is this something I can fix or is it a bug on CC 2018?
4 votesPreference on MAC is available under “Acrobat Pro DC” menu.
Please give it a try with the latest version of acrobat.
You can refer to https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/index.html -
Stop the ******* popups asking how likely we are to recommend Adobe products. This software is being used in a business and it interrupts!!
see the ******* title
3 votes -
redact failure in DC?
why doesn't redaction work in DC?
2 votes -
When sending a PDF as attachment and Outlook 2016, body of the e-mail is not included with what is eventually e-mailed.
When a PDF is opened and I select send as an attachment, Outlook 2016 opens with the file attached. I'm able to enter the body of the e-mail as normal. I can send the e-mail. The recipient does not see the text that was typed. It also does not show any text that was typed in the sent e-mail looking at sent items. This only occurs when sending a file through Adobe Acrobat DC. When I attach the file without going through Adobe, everything functions normally.
3 votes
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