13470 results found
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Password protection on Adobe Sign when I didn't set a password
I am the author of an Adobe Sign document. Now that the document has been fully signed, I am trying to combine it with an instructional guide (it was a test document) for users at my agency, but it is asking me for a password. I did not set password for the document. I have tried using my Adobe account password, but that isn't working. Why is Adobe arbitrarily requiring a password that I (as the document creator) didn't set? How do I even find out what the password even is?
2 votes -
Disable Bookmarks on Mac
Is there a way to disable the bookmarks pane from opening by default on Mac? I've seen people edit the registry on Windows computers to achieve this but haven't been able to find a similar solution for Mac.
6 votes -
Can't save file to close it out and return to it later to finish.
I get a pop up that says "this file can't be saved (105)".
2 votes -
BUG: Security policies with password included fail to save if password contains a space
I'm trying to create a fillable-form for a prescription that will create a password-protected file on save (for at least the illusion of security) and I've been unable to do it for days now:
Whenever I tried to create a security policy, no matter what combination of options I chose... I'd get to the review step, click finish and the whole security policies option window would close completely.
Eventually I decided to try not including a password, and it saved fine and took me back to the list of security policies, where I could now see my new entry.
This…
1 vote -
Software Download
Currently it is overly complicated to reinstall software on new computer in enterprise environment.
Example: user has Adobe Acrobat Pro. Their laptop is being replaced with a new on. There is no easy way to simply logon to Adobe.com with the users credentials to download the software so it can be reinstalled on the new laptop.
Why not allow the Administrator for the account the ability to go to the products page under their corporate account and select the software and download it so it can be reinstalled on a replacement system for the end user.
There is no option…5 votes -
With Adobe profile update, all comments on Shared Acrobat Files are missing
I came in with a notification to log into Adobe Creative Suite for profile setup. After running the the dialog box to set up the profile, I lost all comments on shared Acrobat files. That is over 5 hours of review comments lost. Is there a way to retrieve those comments? I have no interest in reviewing a 90 page document again.
2 votesDear Customer,
Thanks for reaching out to us. We are looking into the issue reported by you and will try our best to resolve it. Meanwhile could you please give us the below info and let us know.
1. This issue happens to you for one specific file or on everyone.
2. Could you please try opening the shared file from Web(Browser) and let us know if comments are visible or not.
3. Also please share error if you got any. -
Give users better control of UI
I open many PDFs every day that are created by multiple people in multiple different ways. Every. Single. Time I open a PDF, the bookmarks bar pops up, even if it's a single page document with no bookmarks. Also, whenever I have hidden the tools or anything else (F8 and F9), opening a new document brings all that stuff up. That means every time I open a document, I have to click 4 extra times to get rid of all the garbage so I can just see the document. Can you please just give us some preferences to never or…
4 votes -
Reading Order for Jump to Links
My team is trying to remediate a lengthy PDF (200+ pages). In attempting to use the standard accessibility tools in PDF, we've been unable to add certain headers and all jump-to links to the reading order. For the jump-to links (appear as navigation buttons on every page to the user), they register in the correct tab order, but not reading order. We're unable to gain 508 compliance status without these items fixed. When we try to add the reading order number doesn't stay or, more often, Adobe Acrobat completely shuts down. We've tried working on it in InDesign, but nothing…
1 vote -
Issue with signing in
I have a corporate profile on Adobe but, even though on the site I am signed in with the corporate e-mail, on the pdf files I am signed in with my personal e-mail that does not have any rights.. not leaving me read any files. Any clues how I could fix this?
2 votes -
Polish font does not work in Fill&Sign
When I enter a Polish character (for example Ł), the font changes, letters get displaced and the text is unreadable. When I close and reopen the file, the text changes to a random string.
macOS 11.5.2
Adobe Acrobat Reader DC
Architecture: x86_64
Build: 21.5.20058.441104
AGM: 4.30.107
CoolType: 5.14.5
JP2K: 1.2.3.486982 votes -
Text in "Prepare form" as object
Acrobat DC 21.005.20048 (Win10):
Actions taken:
- Starting a PDF Form from scratch
- Adding text with text-tool
- Adding text-field
- Adding checkbox
Result:
Text and any other object cannot be selected at the same time, neither by box-select nor by SHIFT or CTRL.
Text does not appear in "Fields" list and can thus also not be selected there.
- Cannot align text with fields or other objects
(Different text selected does not even promt the alignment-options)
- Cannot move text with fieldsProposal:
- Make text selectable together with fields
- Create a "label" object, which acts like…4 votes -
Units Selector in Object Inspector
For European users, a units selector is needed for the Object Inspector in the Output Preview panel so dpi can be checked. Otherwise, you have to go to Preferences, switch from Millimetres to Inches, then switch back to Millimetres again.
1 vote -
Why does Adobe not allow payments with PayPal in Switzerland
Why does Adobe not allow payments with PayPal in Switzerland?
Such an important company and especially that we are nowadays all using different payments tools beside the classical credit cards, should be really updated. It is almost like a discrimination towards us and it is incomprehensible. Almost every company uses nowadays PayPal as tool and it does work perfectly3 votes -
Arabic RTL support for MacOS
Arabic right-to-left is currently supported on Windows, but not on Mac, and I have forms that Mac users currently cannot use because of this. Please consider working on Mac compatibility for Arabic and other right-to-left languages. Thank you!
4 votes -
Automatic Certificates Creation
Good afternoon. I need to create hundreds of 1 page certificates. In MS Word I use the Mail Merge to include the participant
s names and signature. I convert all of them into a pdf file. With Adobe Acrobat Pro, I bookmark every certificate with the participants name. Before the name, I need to write "Certificate" so the name of each pdf would be for example "Certificate Joe Doe". I do this manually in the bookmark part. Then, in the Organize Pages part, I split them by Top Level Bookmarks. In Output Options, I wish there would be an…1 vote -
Labelling (Custom tagging) PDFs
Starring PDFs is great but, you usually star PDFs that you use ALL the time and that you want to have displayed at the top of the Home tab. But what if you don't want to have them displayed up at the top but you want to have them in a place where the rest of the similar PDFs are, that's where a very useful feature called "Labeling" that would be great to have in Acrobat comes into play. It would be the ability to make custom labels (e.g. School or Work, or ProjectX) for PDFs so you could have…
1 vote -
1 vote
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DC Pro crashes when exporting data
Brief title: DC Pro crashes when Prepare form -> Export data is clicked
Steps to reproduce the issue: Open File (which is a form) . Prepare > Export Data
Environment (OS, other related application versions, etc.) Windows 11
Expected result Open a file explorer window to save a file
Observed resu1 vote -
3 votes
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Make Acrobat Pro support ARM64 processor, for example Surface Pro X. (aka AArch64, Qualcomm S1, Qualcomm S2)
Acrobat Pro Desktop works on Windows with Intel and AMD processors, but not with ARM64 processors, so I can't use it on my Microsoft Surface Pro X. The Surface Pro X uses the Qualcomm S1 or S2 ARM64 processors which manage power better, extending battery life and keeping the device cool. Please get a team to work on ARM64 compatibility so customers with such devices can use Acrobat Pro as we did on our older devices with Intel or AMD processors.
16 votes
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