5212 results found
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Signatures Not on Lines since Update
Since the update, signatures and dates are not appearing in the spots they're supposed to be, or where the blanks appear to be before the form is sent for e-signature. Usually the signature/date is higher than the blank line, appearing in the form writing.
1 voteHi Kelly Simms,
We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, you can switch to earlier version by following the steops below,- Open the agreement draft experiencing the issue.
- On the left panel, scroll down and click "View more".
- Click the "Switch to legacy version" link.
This will switch you to the earlier version for this specific draft only. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.
Thanks,
Sign in Acrobat Web
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Fill & SIgn option not working
FIll & Sign option is not working
1 voteHi TK Subhash,
We're sorry to hear that. In order to help you, could you provide us more information? You mean the option in the top bar? Isn't sending you to the tool? If you have any further questions or concerns, please do not hesitate to contact us.
Thanks,
Sign in Acrobat Web
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Issues with Adobe Sign platform - status not updating
Hi there, my team and I are experiencing issues with Adobe Sign documents not updating the status and signatures completed within the documents screen even though when you go into the document all signatures are completed. From the main screen the document is stuck on 'out for signature'. Can this technical issue please be investigated and fixed? thanks
1 voteHi Tegan Findley,
We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better.We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.
Thanks,
Sign in Acrobat Web Team
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useless
your platform becomes unusable with large files
1 voteHi,
Thank you for bringing this issue to our attention. We are continously working to improve our users' experience with larger files.
Please let us know the exact issue you faced with the larger files.
Regards
Amit
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New
Eeasy
1 vote -
Updates are making the software almost unusable
The updates made to the "Request E-Signatures" in Adobe Acrobat have made things a lot more difficult to use.
I use a template form to send multiple documents for sign-off by up to 4 people at a time. Each person has their section to complete and sign.
I used to be able to open one document, select "Request E-Signatures" and the "more options" would allow me to add more documents and add the template form I created online.
I am no longer able to do this through the Adobe Acrobat desktop application but have to do a long-winded roundabout way…
2 votesHi Clara,
Thanks for asking, I'm glad to help, the following steps might help you to use Prefill role:- Open a file with Request Signature
- On Recipient modal: Allow sequential signing by checking the box,
- On Recipient modal: The very first recipient shouldn't be yourself, or the "account user", please enter a different recipient than yourself.
- Prepare document as usual.
- Prefill role should be enabled through Context Menu (Click the desired field on page > Change recipient > Prefill)
- Review & Send
If this information wasn't helpful, you can switch to earlier version by following the steps below,
- Open the agreement draft experiencing the issue.
- On the left panel, scroll down and click "View more".
- Click the "Switch to legacy version" link.
This will switch you to the earlier version for this specific draft only. We appreciate your patience and cooperation in resolving this issue.
We are sorry you are…
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Add Documents to Existing Templates
Please allow users to add documents to existing templates.
1 vote -
excellent pdf to word conversion.
excellent
1 vote -
Problema na assinatura
A assinatura esta saindo do lugar onde é colocado para assinar, por gentileza arrumem esse bug. Segue em anexo como esta ficando
1 voteHi Recursos Humanos RH,
We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, you can switch to earlier version by following the steops below,- Open the agreement draft experiencing the issue.
- On the left panel, scroll down and click "View more".
- Click the "Switch to legacy version" link.
This will switch you to the earlier version for this specific draft only. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.
Thanks,
Sign in Acrobat Web Team
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"add text feedback" feature - love it!
Love the "add text comment" feature! I provide my medical students with written feedback on their notes, and this feature comes in handy.
1 vote -
Go directly to live chat support
A virtual assistant is a waste of MY time. I always wait for a live person. Anil helped me today and everything is not working well.
2 votes -
I keep getting an Error code 3000 and am unable to edit an important document.
I am unable to edit my PDF because I keep getting an error code. Please help me resolve this as I need to finish my taxes.
1 vote -
Change signature date default
I need a way to set the default of the date of signature to be the US version of (MM/DD/YYYY) and not the day, month year.
1 voteHi,
We understand you're experiencing issues with this version of Acrobat Web. However, it's worth mentioning that it's possible to change the default date format by adding a date field when using the Request e-signatures workflow, then double clicking the field and scrolling in the field properties panel and in the Date format drop down, selecting the desired format. This change will persist for future agreements.
Please, feel free to contact us if you have any further question.
Thanks,
Sign in Acrobat Web Team
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Please retain prefill stage for e-sign templates
The only reason I use Adobe Acrobat is for it's ability to prefill template forms that I've previously set up. The new edit option does not allow me to work in "prefill" mode anymore, for example I can not tab from one space to the next. PLEASE bring back the prefill option for the new format. I will not use your product anymore if you don't and the only reason I'm still using it is that I can switch back to the legacy version. There needs to be a stage where you are not only editing the types of data…
1 voteHi Erin,
We understand you're experiencing issues with this version of Acrobat Web. However, it's worth mentioning that it's possible to fill in fields before sending the agreement for signature using the Prefill Role. Below are the steps to do so:
- Start Request E-Signatures with any valid document.
- In the window to add recipients, do not add yourself; this will allow you to use the prefill role.
- Click continue.
- In the Authoring view, add the fields you need to fill in before sending the agreement and assign them the Prefill role.
This way, when you click "Review and Send" and send the agreement for signing, you'll be able to pre-fill the designated fields.
Please feel free to contact us if you have any further question
Thanks,
Sign in Acrobat Web Team
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testing
testing
1 vote -
Adobe Sign Email Spammed
Adobe's e-sign request emails get identified as spam once sent to customers for e-signatures. Happens more often than not and I have to follow up with an email saying that it was, in fact, from me and it is safe to open. Is there a way I can set the email sender with my company email address?
1 vote -
Aubree’s school info
Everything is fine
1 vote -
highlighted text
hello,
An idea for comments: If it would be possible to be provided with the option for the selected text to be quoted in the comments section. Instead of it just been demarcated in the comments as "Highlighted text"1 voteHi Walkiria Jimenez-Loo,
Thank you for reaching out and sharing your thoughts with us! We appreciate your valuable feedback and insights.
We are committed to enhancing our users' experience, and your feedback is crucial in shaping the future of our product. Our development team will carefully review your suggestions to see how we can incorporate them into our product roadmap.
Regards,
Amit Gupta
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Split Page
I am tired of the split page function saying it cannot split my file. Also it only being able to split 19 pages is far too low. Also, isn't there a function to separate the entire file to 1 page rather than having to physical to click on the page split boarder
1 vote -
What are the best homestays in Dehradun offering a local experience?
Sundays Forever Stays in Dehradun offers one of the best homestay experiences for those seeking a taste of local life. With its charming accommodations and personalized service, guests can immerse themselves in the culture and hospitality of Dehradun. From cozy rooms to authentic home-cooked meals, Sundays Forever Stays ensures a memorable stay with a genuine local touch.
1 vote
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