406 results found
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Error message "cannot extract the embedded font"
I created a PDF from Illustrator and I opened the file. It gave me this error message: "Cannot extract the embedded font [font name]. Some characters may not display or print correctly."
2 votes -
correct PDF/X3:2002 Standard Settings
Whatever external profile is used, when the standard setting PDF/X-3:2002 is chosen, the missleading/wrong information „Kennung der Ausgabevorschau: FOGRA27“ and ¸Registrierung: http://www.color.org is written in the pdf-file. Sometimes printers are irritated by the missleading/wrong information. The ECI-consortium recommends to leave the information blank. Please change the basic setting according to the wish from ECI.
1 vote -
correct PDF/X3:2002 Standard Settings
Whatever external profile is used, when the standard setting PDF/X-3:2002 is chosen, the missleading/wrong information „Kennung der Ausgabevorschau: FOGRA27“ and ¸Registrierung: http://www.color.org is written in the pdf-file. Sometimes printers are irritated by the missleading/wrong information. The ECI-consortium recommends to leave the information blank. Please change the basic setting according to the wish from ECI.
1 vote -
2 votes
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Fix it
The new version is worse! Quick Printing out of Outlook, is Slower than snail mail. It freezes up, will not print, will not find files with any color headings in them. Does not find files with headers. It's messing up my morning routine. I have to print a minimum of 50 pdf's from emails everyday. And your new version Cannot handle it.
fix it.3 votesWe are closing this case from our end as it has been reported as resolved from your side. Feel free to reopen a new case if you are still facing this issue.
Thanks
Ritesh -
Option to turn off AcroTray notification sound when PDF printing
When printing to PDF, a sound is made when the AcroTray notification pops up stating the PDF has been created. This is extremely annoying to myself and my co-workers and there is no option to turn off the sound. I print to PDF continually throughout the day and there must be some way, other than turning off all notification sounds on my computer, to stop this annoying feature.
10 votes -
Flattening transparencies results in duplicated pages
When flattening transparencies in Adobe Acrobat Pro DC (2019.008.20071) on single pages the pages are duplicated in the document after flattening.
3 votes -
2 votes
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2 votes
Hi
Can you share following details:
Which version of Acrobat/Reader are you using?
Which printer and what printer settings?
Steps for printing the file?Can you share a test file with us via Document Cloud or Dropbox link?
Thanks
Tanvi -
Bug in printing certs after update
I cannot print my certificates from Acrobat now. I have to move to word to print each page with a boarder. This started with the update. I print many certs a day and this takes far more time and changes the font. If it does not have a boarder I can print. This is frustrating and a waste of time. I did not have this problem before.
2 votesHi Tracy,
Sorry for inconvenience caused, we have fixed few print issue in recent patch (19.008.20074). Please check your Acrobat is updated. You can update by opening the application (Acrobat/Reader) and going to Help > Check for Updates.
If you still face the issue, please share few detail to narrow down the issue:
1. What error are you getting while printing? Is some data is missing from Print output.
2. What is the printer/Driver you are using?
3. What kind of boarder does the file contain? If possible please share/send sample file on mrraj@adobe.comThanks in advance,
Best Regards,
Mridula Raj -
Crop marks I try and change the size to A4. But it is grayed out.
When trying to enter bleed and crop marks I try and change the size to A4. But it is grayed out.
2 votes -
Bug. My colors in acrobat are now off per an update today.
Output preview is off. Important for checking color accuracy
4 votesHI Chuck,
Thank you for reporting this bug. Please provide the following details:
1. Is this happening with all PDFs or just one?
2. Please provide a sample PDF with which this issue is happening
3. Screenshot of print dialog with previewRegards,
Ritesh -
Is there a way to just print your comments?
It would be nice to just be able to select to print only your comments and to be able to select to print only text that you have highlighted. This would be helpful when working with large documents.
3 votesHi
Thanks for your feedback. We have taken your feature request which will be prioritized based on other backlog items.. We will keep you posted.
Thanks
Tanvi -
Printing larger (A4) documents to Letter size paper issues.
Just updated to the new version (19.008.20071) as of yesterday and noticed when printing a larger document (A4) and have it "Shrink Oversized Pages" to print onto a letter size paper, it will print as if correctly but cuts off the top "inch" of the actual printed text as if that was the end of the page, in which it can still print in that section, but the scaling down process is somehow bugged out.
2 votesHi Ryan,
Thank you for reporting this issue. Please provide the following details for us to reproduce the issue at our end:
1. Printer driver and model details
2. Is this issue happening with a single document or all PDFs?
3. Sample PDF with which you are experiencing this issue.Regards,
Ritesh -
When i print my signed documents they come out blank
none of my pdfs are printing they are coming out blank
2 votesHello,
Please let us know the Acrobat version details.
Regards,
Gaurav -
Printer Message "Unable to convert PostScript File."
I get this when I try to print a pdf from my Mac using Mohave to an Epson 2650 printer. This also happened on occasion with Sierra. I have been having people fax me the documents but now it is becoming a real problem. I am doing what I've done for years, which is clicking the print icon within the pdf or using the printer from the Acrobat platform.
1 voteGreat to hear that!
We are closing this case from our end.
Thanks
Tanvi -
Add option to print using system dialog by default
In my office we have user codes we use when printing. The code is saved into the print driver of each user. When printing from Adobe we are forced to click "properties" before every print, even if we don't need to make any setting changes. If you do not click properties, the user code embedded into the driver is not sent with the print job and it fails with an authentication error at the printer. This is a common problem with many applications. Google Chrome has added the ability to turn off their print preview, and it has solved the…
5 votesHi Drew,
Thank you for reporting this bug. Could you clarify what difference does clicking on “Properties” button makes?
Also please mention the printer driver and printer model your are using.
Regards,
Ritesh -
pdf come out blank when done on Ai and save and try to open
Simply it does not save when we save on Ai and try to open just a blank page comes out. To print it just has no data. Printed it still a blank page printed? Solutions for this problem? Issue was happening for a long time. Thanks.
2 votesHi
How are you creating PDF from Ai?
Can you share a test file with us via Document Cloud or Dropbox?Thanks
Tanvi -
Change default print options
It would be great to change the default on the what to print option. I have an application where I need to set the default to "print current page", but it won't allow me to make a permanent change.
1 voteHi,
Thank you for providing this feature request. Our engineering team will look into this.
Regards,
Ritesh -
Print to PDF
Dear Adobe team.
I'd like to mention that for some reason, when I am on any app and I want to print as PDF, the quality of the file when I choose Microsoft Print to PDF is much better than when I choose Adobe PDF printer... That's very strange to me, given that as long as I know, you are the creators of this standard... Same thing happened when I had a mac. The built in PDF printer was much better than the Adobe one. I never went deep into settings to try to fine tune it so that I…1 vote
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