13475 results found
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I PAY $190.68 YEARLY AND CANNOT OPEN MORE THAN DOCUMENT WITHOUT ADOBE CRASHING! This sucks.
Seriously, Adobe, why don't you work on your product stability? I bought my Acrobat DC subscription a few years ago and never questioned it until this point. Now, since Windows Creators Update, I've been toying with using Edge for my PDF purposes. So far, it's been better than my Adobe experience. In Acrobat Pro DC, when I need to EDIT/compare a document, I cannot open more than one PDF file at a time without the software crashing. Furthermore, it won't even provide the name of the document I'm working on in my TAB. See attached screenshot as evidence.
Our company's…
1 vote -
Acrobat taskbar icon uses Photoshop icon
In Windows 10, Acrobat DC's taskbar and start menu shortcut icons randomly switch to using the Photoshop icon. Acrobat DC is the only program that exhibits this problem. The only cure is to follow one of the methods shown in this 2013 forum post: https://forums.adobe.com/thread/1113673. Please fix this bug, which still exists in 2017!
4 votes -
Acrobat keeps closing for no reason and it is NOT autosaving my files
Acrobat keeps closing for no reason and it is NOT autosaving my files.I already pay a subscription fee every month and you want ANOTHER $80 to help me. I didn't choose to close the program I didn't have a choice and charging $80 for something that is YOUR fault is daylight robbery
3 votesApologies for the trouble, can you provide the Acrobat version you are using. Also does Acrobat quits with a crash? if yes kindly provide the crash logs.
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My Acrobate Pro DC keeps crashing within 20 seconds of opening the program
I cannot get the program to stay open - I have installed / uninstalled and reinstalled the program.
4 votesMarking this issue as resolved as there is no response from the user.
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Customize Adobe Sign Emails
We would like to be able to send more customized emails to our customers instead of the template Adobe Sign Email. Such as, instead of an automatic email being send out that reads "your agreement has been cancelled" we would like to edit this email to read "your agreement has been rejected".
15 votes
Amboo Srivastava
responded
Thanks for raising a feature request.
We would forward it to the management and let you know whenever we add this support.Thanks,
-Amboo -
Bug: export to Word is corrupt (exported files cannot be 'compared').
Prior to mid December 2016 it was possible to create a file in Indesign, export it to Acrobat, export it from Acrobat to Word and then compare it in Microsoft Word (Office 365) with another file that has been subjected to the same workflow.
Since some stage in 2017 an incompatibility was introduced and this workflow ceased to work.
I have tested this workflow by comparing the Word files produced in Deltaview/Workshare and the comparisons are unstable and unusable, so the problem is not just with Microsoft Word's comparison engine (which works fine with files created within Word).
The issue…
2 votes -
Acrobat DC pro hangs after comupter turns off monitors
Acrobat reader pro Just hangs when The computer turns off the screens for inactivity.
Microsoft Windows 10 Pro for Workstations
Version 10.0.16299 Build 16299
(using multidesktop)
on Dell Precision Tower 34203 votes -
mail sending feature does not work
Send by email does not work (bug).
In windows 10 pro 64bit and latest Acrobat pro DC it is impossible to send a document via email. It is not abble to connect to the smtp serv er of the 1and1 email service by any plausible setting (SSL/TSL/plain).
Wen I try to do the same with my gmail account it sais it is not possible to compose the email.
2 votes -
"Set Page Boxes" wrong preview for TrimBox
- Open PDF
- Open Set Page Boxes - TrimBox
- Add a value in "Top", "Bottom", "Left" and "Right": For all sides you can see grey guides in your document. Expect for the right side. The right guideline is somewhere outside the document.
I have to use this really often so it's quite annoying not to see where the guideline is placed. That means a lot of time for "trying".
3 votesHi Sarah
I tried using it myself and the guidelines are visible for all four sides. Can you please share some files where you see this happening (and also a screenshot of the issue so that I can be sure we are on the same page).
This would help us investigate the issue faster.Regards
Vivek -
Emailing completed webforms - can't do it - why bother?
I created a nice form, loaded it to the web, tested it and when I clicked the "Submit" button - nada! Researched, tried other methods and when I finally called support, I was told that Acrobat DC can't/won't email completed pdf forms from the web! But maybe it would work if I could find someone who could code the javascript for me. So I found the javascript (I can do some coding) and this.maildoc() doesn't work.
Why bother with this? It was a huge waste of time. There are on-line pdf form companies that charge less and claim to offer…
7 votes -
2 votes
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Adobe acrobat authentication issue
I am in adobe acrobat signed in under my account, but adobe is still asking me to sign in upper right hand corner. Clicked and signed in 5 times trying to authenticate to be able to sign a document. Each time it says that I am signed in to my account, but the widget still says sign in instead of my name and my saved signature is not there
6 votes -
You just keep making it harder
Everytime you make an update you make it harder for me to find my edit document button. I just opened one and absolutely none of the icons or right click provides me with edit. Finally I find if I highlight text THEN hit right click I get the menu that allows me to edit. Why take down the one in the header and make me have to do additional steps (highlighting) to be able to edit. I hate when companies adopt the Microsoft culture of calling "improvements" just moving essential commands and options around and saying it's new. At least…
4 votesHi,
Sorry for the trouble that you are facing here.
you can easily use the edit app from the Right hand Panel Menu, Tools center and even on Searching for “edit” in the Tools search in RHP when any doc is launched.Let me know if you see any confusion here ?
-Ayush
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My account is NOT EXPIRED. WHY DOES IT ALWAYS TELL ME EXPIRED?!
My account is NOT EXPIRED. WHY DOES IT ALWAYS TELL ME EXPIRED?!
2 votes -
Comments and Annotations need marching ants
In previous versions of Acrobat, it was a LOT easier to see which comment on a page was selected. There sue to be marching ants. Now, there is just a thin blue line that doesn't march. Please bring back the marching ants so it's easier to see what is selected. Our eyes aren't getting any younger!
10 votes -
Acrobat Pro DC's AcroRd32.exe may not close when loaded through the ActiveX PDF Reader object
One of our clients is experiencing issues with Adobe Acrobat Pro DC. We have an Internet Explorer/ActiveX application in which a user can view PDF files through Internet Explorer's 'Adobe PDF Reader' ActiveX control.
When the user closes the control, Acrobat DC's AcroRd32.exe will close a moment later. If the user opens another PDF document too quickly after closing the first one, this new instance of AcroRd32.exe will not shut down properly even after closing the control.
Adobe Reader DC does not have this issue, but there it appears related to the 'Enable Protected Mode at startup' checkbox under 'Security…
3 votes -
Acrobat needs an append option... or at least print multiple docs to a Portfolio
Acrobat needs an append option... or the ability to print multiple docs to a Portfolio.
All of the competitors have an option to print multiple files and add to single document. Acrobat even allows you to append scans to exiting pdfs. Why is there no option that does not require you to save multiple pdfs and then combine them. Seems easy enough... but when you have users refusing to switch platforms because they email statements to customers all day, the added steps of saving and combining documents would literally add hours a day to their workflow, You are not going…42 votesWe have taken your feature request. It is under review.
We’ll keep you posted.Thanks
Tanvi -
Signing in is an arduous process which doesn't work more often than not. I have since found I need to close and open multiple times.
I get the confirmation licensing message after logging in, but it always stays as 'log in' on the top right instead of my name. Restarting and clicking the login box sometimes fixes it. Longterm issue.
1 vote -
Preflight - Remove Empty Pages
"Remove Empty Pages" was a feature in Preflight that has since been removed. What a great option to have, very disappointed with it's removal. Is there another way to identify blank pages using Adobe? Or can this option be added to an account? When working with 1000s of pages, selecting blank pages for deletion is very tedious and costly for the client. I have several users that could utilize this tool.
2 votes -
Crop Multiple Pages
I'd like the option to crop multiple pages in one go instead of individually. e.g. Document with non-print marks. Instead of creating separate PDF with InDesign or other desktop publisher, I'd like to crop all the pages in one go.
3 votesYou can use the Set Page Boxes option available in Organize Pages.
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