13516 results found
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Case # ADB-17311074-R0M2
Using the chat feature, I was informed that the customer service representative would need to remotely access my computer to fix my issue. He told me I would have to agree to remote connection as well as to have my screen recorded for quality assurance purposes. I informed him that I did not want my screen recorded, to which he told me that was not something that Adobe could support.
When I opened the remote sharing filed, the user agreement clearly states "We record sessions for quality assurance and training purposes. You may choose to not have your session recorded…
1 vote -
Allow the option which to update email database
I currently have an Adobe Acrobat DC Pro account and regularly use the e-signature option. I love that the emails usually populate when I begin typing the name/email address. We recently changed email domains within our organization and I have several old or incorrect email addresses in my "contact list". This has led to the selection of incorrect emails and I have to cancel the signature requests and start the process over again.
After an extensive chat with one of your techs, it was explained the option which to remove or delete obsolete or incorrect emails is only available on…
1 vote -
save multiple open files at once or open multiple recent items
Acrobat DC std/pro do not have an option to save multiple open files at once. If i have 10 pdfs open in 10 different tabs there is no way to save all of those files at once to a single location. You have to save one by one.
Similarly you cannot open multiple recent items. Yes you can select multiple recent items using the checkbox but the only available option thereafter is to combine or remove from list. No option to OPEN.
4 votes -
Acrobat DC crash — Output Preview
I have been dealing with this on a daily basis... several times a day. When viewing/editing PDFs from within Acrobat, with the Output Preview window open (either on the same screen or split) — Acrobat will crash every time that I forget to close the Preview window before viewing a different PDF (although I am doing the same task in both PDFs). I think it's slightly ridiculous to have to close the window every time.
Currently I have more than 200 single PDFs to edit (converting one spot color to another) and it is taking forever because Acrobat decides to…
1 vote -
The sign-in process is broken
Trying to sign into Adobe fails ALL THE TIME. I've had to uninstall and reinstall the application multiple times, which doesn't resolve the issue. I've had Adobe Tech Support do the same thing, without resolving the issue. The sign in is broken beyond all acceptable levels of frustration.
Click the sign-in text on far right, nothing happens. Click it from the Help menu and get "Initializing registration... Please retry after a minute." Close that popup and Adobe crashes. EVERY TIME.
2 votes -
how do i cancel this mess
this application has messed up my facebook account and many other items I therefore want to cancel this application
1 vote -
Please remove the prechecked box on installing other software.
During download: The pre-checked boxes prompting installing McAfee or other software is a very shady process. Most people aren't paying attention to that and accidentally install it on top of any other anti virus that they have and that can cause so many issues. Please consider removing the pre-check and allow those that pay attention to decide for themselves.
4 votes -
La fonction Add signature n'apparaît pas
Je ne peux plus signer, la faction "Add signature" n'apparaît plus sous "Sign yourself", que faire ?
1 vote -
Adobe Reader for Linux
I need Adobe Reader DC on Ubuntu, because it's the only pdf reader who can open and edit pdf files with forms (xml embeeded).
I am forced to use Windows only for this application: Adobe Reader. And only to fill in a pdf tax form and send it to my local administration.
Maybe there is a way to create a payed version of Adobe Reader for Linux users.
Thank you!11 votes -
pdf download direct from the internet into Acrobat to convert to Word
Instead of downloading a pdf from the internet and puting it into a file or folder, or other storage device, and then sending that pdf to Acrobat to convert into Word, could there be a file in Acrobat called "downloads" so i could save the step of downloading the pdf elsewhere and then into Acrobat and just download the pdf directly into Acrobat?
1 vote -
signing in constantly stop this ****
bit over the constant security bs
why the need to sign in all the time
try to minimise
its becoming pain **********1 vote -
Would it be possible to have print to fax capability ?
I have had situations where I need to send a form by fax to a trust company and Canada Revenue Agency. It would be very helpful if I could print to fax and send the form directly from my desktop
2 votes -
Find
For Acrobat Pro DC, can we PLEASE get the Find pop up moved to the toolbar so it doesn't cover the documents we're working on? I can't see the text on the top of the page at all for some magnifications because there's nowhere to move it that doesn't block part of the document, especially when it's locked to move only left or right.
The UI used to be so much better in prior versions of Acrobat Pro (have been using Acrobat for over 20 years). Now I need twice as many mouse clicks, over different parts of the screen,…
2 votes -
Draw Shapes - add a no fill option
Please add a separate opacity scale for "fills" and "borders" in the draw shapes, or add a "no fill" option for color. Right now they have to have the same opacity, and it would be nice to add borders without a filled in box.
1 vote -
Templates
Adobe should have a selection of basic template similar to those Microsoft has (or had). Suggestions include basic business forms, cards, and calendars. I thought Adobe already had these but was told by a chat person that you do not. They said I needed to make my own. Thanks for considering this.
1 vote -
Acrobat PDFMaker -- incorrect and inconsistent page size printing from Excel
When printing an Excel workbook, if any of the tabs have "autofit" turned on, or a Shrink to Fit percentage, the output PDF has different size pages, rather than being shrunk to fit.
For example, print a simple workbook tab with 90% scaling on 8.5x11 paper, and the PDF created measures 9.44x12.22 inches. It should be 8.5x11 inches.
This causes strange behavior during continuous scrolling, as the user expects to see the same size page boundary (A4/Letter) and they are all different. Other non-Adobe PDF software does not do this.
1 voteHi
Can you please share a sample excel file exhibiting this issue?
Thanks
Tanvi -
Acrobat "home" screen is annoying
I just upgraded to Acrobat Pro DC, and am frustrated that every time I open a PDF I have to deal with this open "home" window cluttering up my desktop. It obstructs my workflow. I don't understand what the point of it is. There doesn't seem to be a way to get rid of it.
13 votes -
Self-signature in Fill & Sign
I've been advised by customer service that it's impossible to issue a document to yourself ONLY to sign - it MUST also go to someone else. This doesn't sound like it makes sense but apparently that's the way it is.
So, functionality should exist that I can put a document in the cloud or issue it to myself only to sign, which I can then pick up on mobile phone so that I can sign with my finger.1 vote -
Silent Activation \ SSO when using User Named Licensing for Adobe Acrobat
With enterprise deployment of Adobe Acrobat. It would be nice to have silent or SSO activation when opening Adobe Acrobat the first time that way the person maybe just has to input email address if anything at all and be done. We are using User Named Licensing. We have 4500+ people and trying to have them understand all they need to do is type in their email address and tab to Enterprise is not easy. They try to enter email and password which doesn't always work and then get into a confusing process. This produces alot of extra calls to…
2 votes -
Page number selection
In previous versions of acrobat, right clicking on page allowed to select page number where you would like page to be. This feature was dropped in version 10 and DC.
4 votes
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