11850 results found

1. 14000

   error code I cant access zip files says broken or unsupported. Please help

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   1 comment  ·  Accessibility  ·  Edit…  ·  Delete…  ·  Admin →
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2. overly scanned and photocopied documens

   OCR needs to be standard in all PDF documents. If some documents have been scanned or photocopied multiple times and it's hard to identify the images or the text is hard to recognize with OCR, there should be a banner that says something like "We recommend you use a different copy of this document as it is no longer up to accessibility standards."

   Jus to clarify teachers/professors who are transitioning their handouts to digital will often scan in their overly photocopied documents which are hard to make out the pictures and could be hard for OCR to identify text (not sure how OCR works when trying to identify text). Their are also annotations that make it hard for OCR to make out too.

   OCR needs to be standard in all PDF documents. If some documents have been scanned or photocopied multiple times and it's hard to identify the images or the text is hard to recognize with OCR, there should be a banner that says something like "We recommend you use a different copy of this document as it is no longer up to accessibility standards."

   Jus to clarify teachers/professors who are transitioning their handouts to digital will often scan in their overly photocopied documents which are hard to make out the pictures and could be hard for OCR to identify text (not… more

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3. New Acrobat: Wish List for a Better Interface

   What users need in the new interface...

   Fellow users, please add or vote up the features that are most critical for you.
   (Interface-related only, not new features or utilities.)

   ONE:
   A totally customizable set of toolbars — left, right, top, and bottom of the application window, and also on a side monitor.

   — User determines which toolbars are visible.

   — User can dock or float them anywhere, including on a second monitor that's outside the application window.

   — User chooses which tools are in each toolbar.

   — User chooses whether each tool/utility is represented as an icon only, icon + text label, or text label only.

   — Let the user develop a custom toolbar with the individual tools they use most often, and let them dock or float it anywhere on their computer screen. The majority of professional users use 5-10 tools regularly and not an entire tool panel.

   — Allow all panels / toolbars to be resized to fit the user's screen and needs.

   — User can save this setup as a custom workspace that can be reset, changed, and re-selected whenever the user needs to do so. (See Adobe InDesign as a model for this very helpful feature. See https://helpx.adobe.com/indesign/using/customizing-workspace.html and https://helpx.adobe.com/indesign/using/workspace-basics.html#Workspaceoverview)

   — And make it easy for users to create their own custom workspace. K I S S.

   Note: Adobe, when YOU determine which tools are in each panel, you prevent users from having ALL the tools they need for their tasks, and also make it more difficult to get to the specific tools they need.

   Example that fails in the new interface: having only the Comments panel or Page Thumbnails panel open at a time on the right side prevents people from efficiently editing PDFs. The problem isn't really that you moved left-side panels to the right and vice versa — it's that some pairs of tool panels can't be open simultaneously.

   TWO:
   Make the program fully accessible to all users...
   — Whether they have a disability or not.
   — Whether they use an assistive technology or not.
   — Whether they're on a full-screen monitor or small mobile screen.
   — Whether they have a touch screen or not.

   — Allow the user to control the color and contrast of the interface: dark mode, light mode, medium, black/white icons, and hi-contrast (for those with low vision or reading disabilities). Many of the colors you've chosen are not fully visible to those with various forms of color blindness and low-vision.

   Note: Thank you for darkening them in recent updates. That helped.

   — Allow the user to set the size of icons, labels, dialogue boxes, menu titles, and adjustment points.

   — Let users set the text size of comments in the Comments panel. People on high-resolution monitors (used by most professionals) and those with vision and reading disorders can't read the comments easily enough. Let comment text scale up and down as the user needs.

   — Hamburger menus (3 horizontal bars in the upper left) are NOT fully accessible to those with vision and mobility disabilities. Give users a choice of whether to have them in the interface or use traditional drop-down menus with text labels. Hamburger menus are best on mobile small screens; but they are cumbersome and clumsy on full-size monitors which are used by professionals in their daily jobs.

   — Redesign some of the tool icons, especially those that are confusing (see attached screen capture). Consider removing some of the icons: there are too many to sort through quickly, too many that are esoteric with undecipherable icons. Text labels can be faster to recognize and translate across all cultures.

   — Make every menu and toolbar accessible via the keyboard.

   — Bring back keyboard shortcuts for zoom in/out and paging. And let the user arrange where their icons are located on the screen.

   THREE:
   Fewer pop-ups.
   Please!

   — Once the user has viewed a pop-up, let them permanently close it.

   — And stop re-popping the pop-ups after each upgrade.

   FOUR:
   Clean up, minimize, and redesign the user preferences section.

   It's overwhelming. Confusing. Poorly designed.

   FIVE:
   The default interface should be the "classic" version, not the "new experience" — at least until you rework it sufficiently and the user makes the choice to move to the new version.

   — When installing a program update, warn the user that there's a new interface and let them choose whether to use the new one or keep the classic.

   — When installing an update, retain the user's custom workspaces, tool panels, and preferences.

   — And keep the option to Disable New Acrobat.

   Thank you for listening to us customers!

   And tap into the experts on the Acrobat prerelease/beta team. Most of us have worked with Adobe for decades and have helped develop the program since its its inception. Many of us teach Acrobat across many industries and know what customers easily grasp or stumble over. Some of us are professional UX/UI designers. And we know what customers need this powerful tool to do for them.

   What users need in the new interface...

   Fellow users, please add or vote up the features that are most critical for you.
   (Interface-related only, not new features or utilities.)

   ONE:
   A totally customizable set of toolbars — left, right, top, and bottom of the application window, and also on a side monitor.

   — User determines which toolbars are visible.

   — User can dock or float them anywhere, including on a second monitor that's outside the application window.

   — User chooses which tools are in each toolbar.

   — User chooses whether each tool/utility is represented as an icon only, icon +… more

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   Need Info  ·  24 comments  ·  User Interface  ·  Delete…  ·  Admin →
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4. opening pdfs saved in Acrobat cloud on iPad on Acrobat pro for windows

   When I open Adobe Acrobat Pro I cannot open directly pdfs saved to Adobe cloud from acrobat on iPad. I am signed in for the same account in both apps

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5. Maintenance

   On Tuesday, I downloaded Adobe Acrobat to my laptop with the 7 day free trial. I was able to download the software to the hard drive.

   I needed to convert .pdf files to PowerPoint so that I could edit and modify and pull selected slides into a new PowerPoint. Here's what happened.

   1) I got an error message saying "Something went wrong. Sorry for the inconvenience. Try again later."

   2) I tried again. It was at the point in the process where I was exporting the .pdf file. It told me that 3.5 of 8 MG was loaded. The box appeared with the option of convert to PPTX which I selected. It said "Your file is ready." Then "Something went wrong. Please try again later."

   3) On the third try, I got to the point where it was exporting the .pdf file and said "An error has occurred that stopped the process."

   At this point, I had been screwing around with Adobe for 2 1/2 hours and it was 12:30 in the morning. I was frustrated, tired and ****** off. I tried to figure out how to contact someone for help. I got your Chatbot which was worthless. It kept asking me to choose from options that weren't the problem.

   I then sent a message that I wanted to talk to a real person. I was finally connected to Prateek on the chat function. He wanted to help me where I left off rather than hearing all the problems that I'd had. Then Prateek told me that Adobe was undergoing maintenance and I couldn't do anything for a few hours until that was over.

   My suggestion to you is that when you have routine or special maintenance planned or in progress, that a POP UP box appear on the screen saying "Adobe is undergoing maintenance tonight from X:00 o'clock to X+:00 o'clock. Please try again later."

   I'm sure I'm not the only person that was trying to get something accomplished on Adobe and ran into error messages with no explanation what was going on.
   Vivian Leopold

   On Tuesday, I downloaded Adobe Acrobat to my laptop with the 7 day free trial. I was able to download the software to the hard drive.

   I needed to convert .pdf files to PowerPoint so that I could edit and modify and pull selected slides into a new PowerPoint. Here's what happened.

   1) I got an error message saying "Something went wrong. Sorry for the inconvenience. Try again later."

   2) I tried again. It was at the point in the process where I was exporting the .pdf file. It told me that 3.5 of 8 MG was loaded. The box… more

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6. annotations

   In the "new acrobat" interface, it is now very tedious to add annotations. It is two more clicks than in the old Acrobat (multiply that with thousands of annotations and you see the problem).

   Please add the following functionality (available in "old acrobat"):

   • When you have selected some text, and start typing, it will add the "replace text" annotation.
   • When you place the text marker in the text, and start typing, it will add the "insert text" annotation.

   Also:
   * When you select some text, you get a little contextual toolbar pop-up. Please add a button for the "replace text" annotation to this toolbar.

   If possible, you could also add back the horizontal toolbar along the top instead of the floating one. It had much more buttons available right away when adding annotations without so much extra pointless clicking.

   ---

   Due to these inefficiencies we have to keep explaining to hundreds of our users how to revert to the old Acrobat. :/

   In the "new acrobat" interface, it is now very tedious to add annotations. It is two more clicks than in the old Acrobat (multiply that with thousands of annotations and you see the problem).

   Please add the following functionality (available in "old acrobat"):

   • When you have selected some text, and start typing, it will add the "replace text" annotation.
   • When you place the text marker in the text, and start typing, it will add the "insert text" annotation.

   Also:
   * When you select some text, you get a little contextual toolbar pop-up. Please add a button for the "replace text"… more

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7. Hawaiian Airlines Name Change

   The particulars of the situation and the volume of work at hand may affect how long it takes A Hawaiian Airlines to process the name change. It is generally advised to start the name-change process as soon as possible to give yourself enough time to complete the necessary paperwork and allow for processing. To inquire about the timeline for name changes in greater detail, reach out to a Hawaiian Airlines representative at +1-800-419-8165

   Ultimately, you can change your name on a Hawaiian Airlines ticket, but you must be aware of the charges, rules, and procedures beforehand. It is recommended that you call Hawaiian Airlines Name Change directly if you want to modify the name on your ticket.

   https://www.flyamericans.com/blog/hawaiian-airlines-name-change

   The particulars of the situation and the volume of work at hand may affect how long it takes A Hawaiian Airlines to process the name change. It is generally advised to start the name-change process as soon as possible to give yourself enough time to complete the necessary paperwork and allow for processing. To inquire about the timeline for name changes in greater detail, reach out to a Hawaiian Airlines representative at +1-800-419-8165

   Ultimately, you can change your name on a Hawaiian Airlines ticket, but you must be aware of the charges, rules, and procedures beforehand. It is recommended that… more

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8. It would be useful to see the zoom % without having to click on the 'Zoom In' or 'Zoom Out' buttons on the side panel. Also, when you click

   It would be useful to see the zoom % without having to click on the 'Zoom In' or 'Zoom Out' buttons on the side panel. Also, when you click on the buttons, the zoom % changes and you cannot see what it was previously set to. I would like to see a 'Zoom %' button showing the current %.

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9. アップデート後（24.001.20604）に起動しない

   最新バージョンにアップデート後、起動しなくなりました。
   （windows10 / Acrobat pro 32bit版）

   アンインストール、再インストールで起動しましたが
   再度 最新にアップデートしたら起動しませんでした。

   ちなみに、
   手動でひとつ前の23.008.20555までアップデートしましたが
   このバージョンでは正常に起動します。

   対応お願いいたします。

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10. Image Field Issue in Adobe Acrobat Mobile App

    Dear Adobe Support,

    I hope this email finds you well. I'm a freelancer who relies heavily on Adobe Acrobat for fillable PDF forms. However, the image field feature doesn't work properly on the mobile app, causing inconvenience for both me and my clients. While I've suggested alternatives like Foxit PDF Editor, my clients prefer Adobe's familiarity. Could you please prioritize resolving this issue? Your prompt attention would be greatly appreciated.

    Thank you,
    Muhammad Shahab

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11. Aptos Fonts

    Converting or printing saved locally email messages to .PDF produces an error log file and cannot create or print to PDF format because it is looking for an "APTOS" font. Can Adobe add these fonts as an enhancement to the product?

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12. Banner at account.adobe.com that administrators can set to relay information.

    We were looking for a ways to notify our Adobe product users of upcoming changes, such as moving to SSO/Federated IDs. If a user doesn't receive or see an email announcing this, when they're logged off and go back to log in they could see a banner we put up. Can be used for contract and product changes, etc.

    Not related to Acrobat, it's for overall Adobe. Chat Support advised that it isn't currently possible and referred me to submit a feature request on this site, but there's no option for general, admin console, or administration so I picked our most used product.

    We were looking for a ways to notify our Adobe product users of upcoming changes, such as moving to SSO/Federated IDs. If a user doesn't receive or see an email announcing this, when they're logged off and go back to log in they could see a banner we put up. Can be used for contract and product changes, etc.

    Not related to Acrobat, it's for overall Adobe. Chat Support advised that it isn't currently possible and referred me to submit a feature request on this site, but there's no option for general, admin console, or administration so I picked our… more

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13. Option in the Adobe Admin Console for checking account usage.

    Not related to Acrobat, it's for overall Adobe. Support advised in E-001162887 that we cannot check for information on whether a user's account was set up and/or logged into. They referred me to submit a feature request on this site, but there's no option for the admin console. One benefit this feature could help with is identifying and cleaning up stale accounts.

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14. PAGE ERROR

    WHENEVER I TRY TO MARK ANY PDF LINE VIA MARKER THE PAGE STARTS TO FUMMBLE AND THE WORDS FROM PREVIOUS SLIDES APPEAR UNDER THE MARKED SENTENCE.

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15. Default Comment Name no longer changes

    Running Adobe Acrobat Pro Version 2024.001.20604 on a Mac.

    Previously, we could change the commenter name and make the new commenter name a default by editing the comment "Properties > General" and then checking "Make Properties Default", as detailed here: https://community.adobe.com/t5/acrobat-discussions/acrobat-cc-comment-name-change/td-p/9307260

    With the most recent update, "Make Properties Default" has no effect. It continually defaults back to each individual's Adobe User Name with every new comment. We can change each of them by hand, but cannot change the default behavior.

    We can enable Edit>Preferences to "Always use Log-in name for author name", but that will only use the log-in name of the computer, which isn't helpful.

    Running Adobe Acrobat Pro Version 2024.001.20604 on a Mac.

    Previously, we could change the commenter name and make the new commenter name a default by editing the comment "Properties > General" and then checking "Make Properties Default", as detailed here: https://community.adobe.com/t5/acrobat-discussions/acrobat-cc-comment-name-change/td-p/9307260

    With the most recent update, "Make Properties Default" has no effect. It continually defaults back to each individual's Adobe User Name with every new comment. We can change each of them by hand, but cannot change the default behavior.

    We can enable Edit>Preferences to "Always use Log-in name for author name", but that will only use the log-in name… more

    11 votes

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16. “Show comments pane when a PDF with comments is opened” function doesn't work

    This problem was confirmed in Acrobat Pro 2024.001.20604 64-bit for Windows 10 Pro (22H2).

    I found a bug that the comment pane is not displayed automatically even with the following settings.

    ---

    Preferences > Commenting > “Show comments pane when a PDF with comments is opened” is checked

    ---

    The conditions under which this fault occurs are:
    For PDF files with comments on page 51 or later

    However, if a PDF has at least one comment before page 50, the comments pane is automatically displayed.

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17. Nesting Bookmarks Bug

    There seems to be a problem with creating new bookmarks. I'm nesting the bookmarks as I create them in order to keep myself organized, considering this PDF is almost 800 pages long. I'm finding that if I nest my most-recently-created bookmark under another one, all future bookmarks I create are also nested under the same bookmark.

    However, once I wish to move one of these newly-created bookmarks to the root level, that is to un-nest them, the only way I can do so is to move them to the top of the list. Even if I try to un-nest them via the same movement method I see in YouTube video ID tCqXOaNC_Zg , the bookmark being dragged is still nested anytime I drag it to the bottom of the list, even if the line indicating where I'm moving the bookmark to is longer, indicating it will be at the root level. This erroneous behavior persists when dragging a bookmark to any other location other than the very top of the list.

    I believe this is a UI bug because the functionality works, just as long as it's specifically at the top of the list and nowhere else.

    There seems to be a problem with creating new bookmarks. I'm nesting the bookmarks as I create them in order to keep myself organized, considering this PDF is almost 800 pages long. I'm finding that if I nest my most-recently-created bookmark under another one, all future bookmarks I create are also nested under the same bookmark.

    However, once I wish to move one of these newly-created bookmarks to the root level, that is to un-nest them, the only way I can do so is to move them to the top of the list. Even if I try to un-nest them… more

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18. rkeene@rlattorneys.com

    I would like to find out if I can change the interface of the program back to how it was before this so-called-upgrade. This is like learning a new program and where to find/learn what the icons mean since they're so small and the images are difficult to decipher. How is this supposed to be an upgrade???? An upgrade is suppose to improve, not cause FRUSTRATION!!!!

    2 votes

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19. Address Book for the receipient

    Should allow the user to save the receipient name and email, so that do not required to re-key the receipient name and email address when sent document for signature.

    2 votes

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    0 comments  ·  Adobe Sign  ·  Delete…  ·  Admin →
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20. How I find best online class service!

    Hello! I am a student in higher education and have been working for the past three years. Unfortunately, my busy schedule has hindered my social life. I needed someone to take my online class for me and discovered takemyonlineclassfast, which offers reasonable prices. I contacted them to inquire about their pricing and services, and after feeling confident in their abilities, I decided to purchase their services. I have been thoroughly impressed with the quality of their work and their website, and now they are handling all of my online classes. I highly recommend this service to anyone in need of online class help.
    https://takemyonlineclassfast.com/

    Hello! I am a student in higher education and have been working for the past three years. Unfortunately, my busy schedule has hindered my social life. I needed someone to take my online class for me and discovered takemyonlineclassfast, which offers reasonable prices. I contacted them to inquire about their pricing and services, and after feeling confident in their abilities, I decided to purchase their services. I have been thoroughly impressed with the quality of their work and their website, and now they are handling all of my online classes. I highly recommend this service to anyone in need of… more

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