14111 results found

1. Adobe crash

   My Adobe Reader DC crashed on my Mac and I can´t close it, restart it or anything. Even I can´t restart my laptop because is still open. I am trying to log in my account, but this is also not working (still waiting for the reset password mails). I don't now how to delete the program and reinstall it.

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   0 comments  ·  Installation and Licensing  ·  Delete…  ·  Admin →
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   Resolved  ·  Adminahusain (Software Engineer, Adobe) responded

   Marking this issue as resolved as there is no response from the user.

2. Acrobat MacOS build 19.10.20069.311970 cannot open Microsoft Outlook after Mojave upgrade even when given permission.

   It's a bug. Cannot open a new Outlook email from inside of Acrobat. Worked up until Mojave, now got a request for permission. Acrobat switches to Outlook, but then errors out with a vague error, no information.

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3. Adobe Acrobat Pro DC opens some pdf's scrambled

   Works fine in edge or other web browsers.

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   Need Info  ·  digvijay singh bisht responded

   I am sorry for the inconvenience you are facing.
   Can you share with us the acrobat version and the operating system you are using
   Also some sample PDFs with which you are facing this issue.

4. unsupported fonts

   there are lots of fonts that become nonsense symbols when we open a PDF...it would be handy if we could back our, right click and open a PDF as an image, then it would not be an issue.

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   1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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   Resolved  ·  AdminAyush Jain (Lead Software Engineer, Adobe) responded

   Hi,

   Since we haven’t heard back from you for so long, We are closing this thread.

   If you still face any issue, do let us know

   Thanks
   Ayush Jain

5. Can't Save!

   After typing Cntrol+s all afternoon, and into the night yesterday, I arrive to find out that nothing saved, past around 1:00 pm yesterday. I lost a TON of work. Please fix ASAP.

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   Need Info  ·  digvijay singh bisht responded

   I am sorry for the inconvenience you are facing.
   Can you share with us the acrobat version and the operating system you are using
   Also if you are facing this with some PDFs or with all.

6. why cant I cloud my PDFs anymore?

   under comment, the Acrobat Pro DC no longer lets me put a cloud markup on the PDF that we generate here. I get a hand with the index finger pointing up....
   well... it looks like the index finger....

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7. Page Move

   In earlier versions of acrobat, it was feasible to move a page by right clicking and inserting new page number. This is very helpful for a large document not visible in one screen. For example, if page number 86 needed to be moved to page 7, then just right click page 86, it will open up move dialog box, and just type page 7. Page 86 will be after Page 6 as desired

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8. hanainssiyah

   tolinv

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9. Simple basic word processing like paragraph 1st line indentation...come on its an expected norm. If you can edit text you can do this.

   Gross lack of basic text formating. Why is this? If the product allows Font selection/ sizing, and paragraph justification then indentation is a must.

   Numbering: Unable to start with a specifc letter or number....why not?

   Font type: I have to scroll down a list, why can't I type the first letters and it comes to me?

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   0 comments  ·  Editing PDFs  ·  Delete…  ·  Admin →
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10. acrobat DC not running with Mojave

    Now look, Acrobat DC is not running with Mojave. I WANT A REFUND NOW SO I CAN BUY ANOTHER APP, IE NITRO PDF.

    I NEED A REFUND OF 15GBP BACKDATED TO LAST MONTH. NOW...SO MANY POSTS AND YOU ARE NOT RESPONDING AT ALL. I SPEND OVER 600 GBP WITH YOU PER YEAR TO GET THIS RUBBISH. I DEAL WITH HOLLYWOOD ON A DAILY BASIS AND AM FORCED TO USE PREVIEW TO LOOK AT PDFS...RUBBISH, RUBBISH, RUBBISH..

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    Need Info  ·  1 comment  ·  Installation and Licensing  ·  Delete…  ·  Admin →
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11. Add "signature/section" function to booklet printing.

    Its become a "thing" for people to use old book binding techniques to make journals, and.. frankly, sometimes it would be nice to "print" something with more than a dozen stapled pages. Or, even print such a large thing in "sections" so that you have, say, the first 10 pages as one booklet, the next ten as a second, etc.

    Problem is, right now, if you want to do this with a PDF, no matter the source or content, you are left hand calculation every single group of pages, then manually printing each batch. It would be nice to actually support, 'Print as signatures', as a sub option, and 'n pages per signature'. Or, call them sections, to avoid confusion.

    The only solutions to do this, other than painstakingly printing every group individually seem to be some hackneyed scripts that try to chop the PDF up into files, which you still have to then print one by one, or other "solutions" for non-professionals, which often flat out do not work, or fail to avoid the original problem - having to print the things one after the other, instead of just say, "print this and divide it up in n page groups".

    The booklet feature basically does most of the work already, it just doesn't work when you have 50, or 100 pages, instead of like 10.

    But basically, the idea is that you do "booklet", then you tell it, "divide into groups", then you specify an even number of pages. The most common being 4, or 8, then if you have, say 48 pages, instead of printing pages 1,2,47 and 48 one one sheet, then doing 3,4, 45 and 46, (assuming an 8 page group), 1, 2, 7 and 8, then 3,4,5 and 6, before moving on to 9, 10, 15, and 16, etc. This creates 6 "booklets", each with 8 pages in them, which can either be stapled, and handed out as part 1-8, or, for the hobbiest, actually stitched into a bound book.

    Not have the feature, like I said to someone on the forums, is a bit like replacing a fan belt by cutting the car body away from the engine. It gets you to the fan belt, but.. that kind of misses the point of designing a hood in the first place. ;)

    Its become a "thing" for people to use old book binding techniques to make journals, and.. frankly, sometimes it would be nice to "print" something with more than a dozen stapled pages. Or, even print such a large thing in "sections" so that you have, say, the first 10 pages as one booklet, the next ten as a second, etc.

    Problem is, right now, if you want to do this with a PDF, no matter the source or content, you are left hand calculation every single group of pages, then manually printing each batch. It would be nice to actually… more

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    0 comments  ·  Printing  ·  Edit…  ·  Delete…  ·  Admin →
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12. Cannot do a Save As... to make a new document from a template

    Cannot do a Save As... to make a new document from a template. The buttons are not user friendly at all. Many options in the previous version cannot be found.

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    Need Info  ·  digvijay singh bisht responded

    I am sorry for the inconvenience you are facing.
    Can you share with us the acrobat version and the operating system you are using

13. acrobat bug

    Signature feature doesn't work anymore... it is switching to the text tool even though it shows my signature in the "Sign" icon as well as my initials... but it switches to the "AB" graphic for me to only type something.

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    0 comments  ·  Adobe Sign  ·  Edit…  ·  Delete…  ·  Admin →
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14. SignData produces bad XML Signature when ref target contains Id attribute

    There is a very strange bug in Adobe's XML Data Signatures support. If the target of a manifest includes an "Id" element, the correct transform will not run.

    <Reference URI="#410">
        <Transforms>
            <Transform Algorithm="http://www.w3.org/2001/10/xml-exc-c14n#WithComments"/>
        </Transforms>
        <DigestMethod Algorithm="http://www.w3.org/2000/09/xmldsig#sha1"/>
        <DigestValue>6LIx9NZKzbyFXC+qOW/n9bo0RS8=</DigestValue>
    </Reference>
    

    If I remove the Id attribute from the Data DOM, it works

    <Reference URI="">
        <Transforms>
            <Transform Algorithm="http://www.w3.org/2002/06/xmldsig-filter2">
                <XPath Filter="intersect" xmlns="http://www.w3.org/2002/06/xmldsig-filter2" xmlns:dsig="http://www.w3.org/2000/09/xmldsig#">here()/ancestor::dsig:Signature[1]/../../RBM[1]//. | 
    here()/ancestor::dsig:Signature[1]/../../RBM[1]//@* | 
    here()/ancestor::dsig:Signature[1]/../../RBM[1]//namespace::*</XPath>
            </Transform>
            <Transform Algorithm="http://www.w3.org/2001/10/xml-exc-c14n#WithComments"/>
        </Transforms>
        <DigestMethod Algorithm="http://www.w3.org/2000/09/xmldsig#sha1"/>
        <DigestValue>...</DigestValue>
    </Reference>
    

    <signData target="ballot_stub" ref="$data.signatures">
         <manifest>
                <ref>$data.RBM</ref>
         </manifest>
    </signData>
    

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    0 comments  ·  Security & Digital signatures  ·  Delete…  ·  Admin →
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15. An export to MS Onenote option would be great.

    As well as being able to export a PDF to MS Word, the option to export to MS OneNote would be very beneficial. I know it can be done via the print menu but it's not the same and just exports as images not editable files / text.

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    1 comment  ·  Exporting PDFs  ·  Delete…  ·  Admin →
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16. need to fix the problem of it telling me that i need to renew my subscription. you charge me every month but still say that i need to renew

    fix problem with subscription notifications, i pay you every month automatically.. but say that i still need to renew my subscription and have tried going through customer service but they aren't helping/helpful

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17. how do I uninstall

    Please send me a link to uninstall on my mac. I thought I was getting adobe flash player and don't want this or be charged for it

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18. Issue with pdf files coming from Nitro 9

    When combining pdf files coming from Nitro 9, in some cases I have issues with some sentences. There are missing letters.
    It doesn't appear each times, but when it appears it is always the same mistake

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    1 comment  ·  Creating PDFs  ·  Delete…  ·  Admin →
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    Resolved  ·  AdminTanvi Rastogi (Lead Software Engineer, Adobe) responded

    We are closing this case from our end as there had been no response from your side. Feel free to reopen a new case if you are still facing this issue.

    Thanks
    Tanvi

19. More options for lines and arrows

    1) Allow me to select dotted or dashed lines for rules and arrows.
    2) Allow me to select arrowheads on both ends of a rule.
    3) Allow me to select arrowheads for connected lines.

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20. When I print a scanned document, it is shadowed. Can you help?
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