14382 results found

1. One time edit on multiple text fields / other fields Properties

   I would like to request for multiple fields edits in one go.

   I use InDesign to create digital forms. After exporting the work, I opened the PDF in Acrobat. In my example, I have 4 rows of Date of Birth. I usually edit the DoB to custom dd/mm/yyyy. Acrobat as it is today, only allows me to edit the field one cell at a time which in my case I have to edit 4 times. Imagine if I have a table with 20 date of birth cells. That's 20 edits!!

   I would like the ability to select all 4 cells (or more) and edit the Properties 1 time. This should apply not just to text fields but universal across all the other fields format. This feature is needed because it will save loads of time for a lot of people.

   I would like to request for multiple fields edits in one go.

   I use InDesign to create digital forms. After exporting the work, I opened the PDF in Acrobat. In my example, I have 4 rows of Date of Birth. I usually edit the DoB to custom dd/mm/yyyy. Acrobat as it is today, only allows me to edit the field one cell at a time which in my case I have to edit 4 times. Imagine if I have a table with 20 date of birth cells. That's 20 edits!!

   I would like the ability to select all 4 cells… more

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   0 comments  ·  PDF Forms  ·  Delete…  ·  Admin →
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2. Convert Oultook Email Attachments and their emails into PDF

   We have a critical inquiry from one of our clients into whether the MS Outlook Acrobat PDF Converter Plug-in can convert both the emails and any attachments into PDFs. Currently, the Outlook Plug-in only converts the email attachments into Hypher Links inside the emails-converted PDFs, where the users have to open the PDFs and click open the attachment links with whatever supported programs (word, excel, etc..) exist on their systems. We are looking to have everything (emails and attachments) turned into PDFs. Is this something the Adobe Acrobat Team is working on?

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   3 comments  ·  Other  ·  Delete…  ·  Admin →
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3. save as

   I only have the option to save. Where's the save as? There's no 'file' drop down menu. I only see Home and Tools. And underneath this there's a save button, but I want a save as button.

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   0 comments  ·  Editing PDFs  ·  Delete…  ·  Admin →
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4. Issue with copy-paste option in multiple languages

   With the new version of Acrobat, the copy-paste process between a PDF document and other text field, doesn't work properly. The special characters (i.e. French accents like é è à) don't show up anymore when we copy-paste without formatting. I spent three hours with the technical support and they finally said: "this is normal with the new version". The copy-paste process works like this now"...

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   3 comments  ·  Other  ·  Delete…  ·  Admin →
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5. Fill & sign templates

   When we create a Fill & Sign template it needs to be accessible from the desktop app and not REQUIRE us to go online to reuse that form.

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   0 comments  ·  Fill & Sign  ·  Delete…  ·  Admin →
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6. email phishing

   Background:
   I'm an IT Administrator. We have an administrative Adobe account and issue accounts/licenses to our users.

   Summary:
   The problem is being unable to determine if emails from adobesign@adobesign.com are really from our staff or outsiders (since all AdobeSign documents send from that address) and I've found no points (email headers, body content, metadata... etc.) from which to filter these emails in our email security system, Mimecast.

   Details:
   I know of at least one person who has created an AbodeSign with a display name that matches our company's name. When their AdobeSign emails come to our users, I want the email system to block it; however, I need to allow AdobeSign emails from our staff.

   Goals:
   1. Determine if the email is malicious or not
   2. Determine if the email was sent by our staff or not.

   Technical Limitations:
   - Because emails are sent by Adobe servers, emails from bad actors are considered legitimate.
   - Because Adobe account usernames/email addresses are omitted from the email body/headers, emails from bad actors and our staff cannot be differentiated.
   - Because the contained link resolves to Adobe Document Cloud (a login page), the link cannot be used to filter content from bad actors.
   - Because the recipient must log in in order to see the content on the Document Cloud website, our scanners cannot determine if the document contains malicious or phishing content or if the text or hyperlinked URLs within the document are lead to a malicious website.

   Workaround:
   The only workarounds I can think of are to add some kind of template text to the email body or to add a special character within the display name of every user account. These workarounds can be copied by bad actors and it would only solve problem 1, knowing if the email came from an account that we provisioned.

   Request:
   Please add the ability to configure header information or something that a user cannot see but that an email system can actionable filter on. I believe this would help aid admins and business owners defend themselves against hackers who utilize your platform maliciously.
   If there's any other option that you have to allow any non-Adobe system to monitor the opening of content hosted on your systems, please reply with that.

   Thank you

   Background:
   I'm an IT Administrator. We have an administrative Adobe account and issue accounts/licenses to our users.

   Summary:
   The problem is being unable to determine if emails from adobesign@adobesign.com are really from our staff or outsiders (since all AdobeSign documents send from that address) and I've found no points (email headers, body content, metadata... etc.) from which to filter these emails in our email security system, Mimecast.

   Details:
   I know of at least one person who has created an AbodeSign with a display name that matches our company's name. When their AdobeSign emails come to our users, I want the… more

   7 votes

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   0 comments  ·  Adobe Sign  ·  Delete…  ·  Admin →
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7. How to disable "Export PDF" option in "Adobe Acrobat Pro DC"

   • We have password protected PDF file and it is still allowing users to export into word file.
   - When we open that file in "Adobe Reader" and try to export the pdf in word, system is showing an error saying that "The file cannot be converted because it is password protected"
   - However, the same file when we open it in "Adobe Acrobat Pro DC", it is allowing the same file to exported in word file.
   • Our customer wants to prevent their legal pdf documents from being exported in any other file.
   • So is there any way by which we can disable the "Export PDF" option?
   • We have also noticed the document properties are getting compromised in "Adobe Acrobat Pro DC".

   • We have password protected PDF file and it is still allowing users to export into word file.
   - When we open that file in "Adobe Reader" and try to export the pdf in word, system is showing an error saying that "The file cannot be converted because it is password protected"
   - However, the same file when we open it in "Adobe Acrobat Pro DC", it is allowing the same file to exported in word file.
   • Our customer wants to prevent their legal pdf documents from being exported in any other file.
   • So is there any way… more

   7 votes

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   2 comments  ·  Exporting PDFs  ·  Delete…  ·  Admin →
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8. STOP Surreptitiously Installing McAfee on Automatic Update

   While the fact that Adobe provides McAfee security for free as part of Acrobat is nice for those that want it, those of us that don't should not be forced to have it installed. Personally I hate McAfee. I use a different company for my computer/internet security and it's expensive, so when McAfee self-downloads and declares itself the default security system on my computer it makes me very unhappy.

   Basically I just wasted a bunch of time and money because I thought I had the Yahoo search redirect virus on my computer. Turns out even though I had uninstalled McAfee (which had reinstalled itself AGAIN after the latest Acrobat auto-update) I did not realize that it had also changed my default search engine to Yahoo.

   There is a legitimate adware issue with the Yahoo search redirect that needs to be removed by malware software, so it is utterly inexplicable as to why a provider of "security" software would initiate a redirect to the same search engine as the adware, especially after installing itself without the user's consent and/or knowledge.

   As far as I know McAfee is only an affiliate company of Adobe, so the installation of it on a paying Adobe customer's computer should be expressly OPTIONAL.

   My suggestion is:
   Under the Updater category in Preferences there should be a checkbox for McAfee that allows the user to give express consent/refusal of McAfee software.

   This should apply to both automatic and manual update installations.

   While the fact that Adobe provides McAfee security for free as part of Acrobat is nice for those that want it, those of us that don't should not be forced to have it installed. Personally I hate McAfee. I use a different company for my computer/internet security and it's expensive, so when McAfee self-downloads and declares itself the default security system on my computer it makes me very unhappy.

   Basically I just wasted a bunch of time and money because I thought I had the Yahoo search redirect virus on my computer. Turns out even though I had uninstalled McAfee… more

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9. Acrobat - Option to change the cursor into laser pointer for presentations

   I build most of my presentation decks in Illustrator and export to PDF for Acrobat. It would be useful to have my cursor act like a red-dot laser pointer for presentations.

   Now that so many meetings are remote (Zoom) it would be nice to have more robust presentation features.

   PowerPoint has this feature, but I hate PowerPoint.

   7 votes

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   1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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10. Set Defaults For Output Options When Splittings PDFs

    Each and every time I split a PDF, I must manually set the folder I want the files to save to. I should be able to set the folder path one time and Acrobat will default to that same folder next time I split a PDF. This goes for all the settings whenever splitting a PDF. It would save me time if Acrobat remembered what options I used last when splitting a file. For instance, if I split a file and used the "Use top level bookmarks" option, the next time I go to split a PDF I shouldn't have to set this option again.

    Another idea.. If you manually set bookmarks on a PDF, then the default split method would only then become 'top level bookmarks'.

    Each and every time I split a PDF, I must manually set the folder I want the files to save to. I should be able to set the folder path one time and Acrobat will default to that same folder next time I split a PDF. This goes for all the settings whenever splitting a PDF. It would save me time if Acrobat remembered what options I used last when splitting a file. For instance, if I split a file and used the "Use top level bookmarks" option, the next time I go to split a PDF I shouldn't have… more

    7 votes

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    2 comments  ·  User Interface  ·  Delete…  ·  Admin →
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11. Digital Signature Problems

    I've been using digital signatures in Adobe Acrobat for YEARS. Just got a new PC for work and digital signatures are not working properly or consistently. Documents that need signatures always need two. The second person (no matter who it is) always has problems and the experience changes each time. Sometimes, the certification toolbar won't come up. Sometimes the visible signature option is not available. Sometimes the software goes completely black. There is never any error message. The software just doesn't work for the second signature. Both brand new machines. Both have exactly the same software versions. Both use the exact same method of creating the digital identity. Both use the same tool (certify document) to apply digital signature. I've done more than my share of troubleshooting on this issue and can figure out just about any problem. Other posts here say that the issue is resolved. It is not resolved.

    I've been using digital signatures in Adobe Acrobat for YEARS. Just got a new PC for work and digital signatures are not working properly or consistently. Documents that need signatures always need two. The second person (no matter who it is) always has problems and the experience changes each time. Sometimes, the certification toolbar won't come up. Sometimes the visible signature option is not available. Sometimes the software goes completely black. There is never any error message. The software just doesn't work for the second signature. Both brand new machines. Both have exactly the same software versions. Both use the… more

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    1 comment  ·  Security & Digital signatures  ·  Delete…  ·  Admin →
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12. Audit Log

    As the CTO of a growing business, we have many users asking for access to Acrobat Pro, Adobe Premiere, Creative Cloud, etc.
    Our monthly recurring costs with Adobe are getting up there and I would like to know which of my users are actively using their assigned license..
    Users tend to ask for access to an application but NEVER contact IT to let you know they no longer need it. An audit log of active licenses would allow me to see who is using what products. I know this information exists since the license is validated when the app is launched. Our workforce is primarily remote and it’s difficult to get in touch with everyone and they will usually say they “still need it”, when they no longer do.. Since the company is growing, users’ roles and responsibilities are changing. IMO, this is a no brainer for a SAAS model and as the adobe admin, this information should be easily accessible to me.

    As the CTO of a growing business, we have many users asking for access to Acrobat Pro, Adobe Premiere, Creative Cloud, etc.
    Our monthly recurring costs with Adobe are getting up there and I would like to know which of my users are actively using their assigned license..
    Users tend to ask for access to an application but NEVER contact IT to let you know they no longer need it. An audit log of active licenses would allow me to see who is using what products. I know this information exists since the license is validated when the app is… more

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    0 comments  ·  Installation and Licensing  ·  Delete…  ·  Admin →
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13. Make Template Text Editable in Adobe Sign

    Using templates is an extreme time saver. However, you should be able to edit the template text before sending for signature. Adding things like pertinent dates and names to documents is essential.
    If this feature were available, I'd be able to use 20 templates opposed to the current 5 that don't need to be edited first.

    7 votes

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    1 comment  ·  Adobe Sign  ·  Delete…  ·  Admin →
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14. stop requesting user date of birth for business accounts

    You do not need to collect individual user dates of birth for business accounts. (Not enterprise) the admin for the business can confirm that the users are of a certain age.

    7 votes

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    5 comments  ·  Installation and Licensing  ·  Delete…  ·  Admin →
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15. Completely Useless Software for Editing

    This software is completely useless for editing pdfs. It glitches on all my computers and makes the worker frustrated and rightfully think that Adobe should do a much better job than they have in this context. You claim to be amongst the best software companies, so let your products demonstrate your claim!

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    0 comments  ·  Editing PDFs  ·  Delete…  ·  Admin →
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16. Video not working on Acrobat DC

    Tools for Rich Media work fine for development when we add a video. It fails when we try to view the video added on Acrobat DC for Windows.

    Acrobat Reader can play the video fine on both the PC and Mac

    Acrobat DC Pro on the Mac version # 2021.005.20048 can create and play the video correctly.

    Acrobat DC Pro on Windows can create the PDF with Rich Media tools but it can not play the video. It may crash or it may do nothing. No video can be seen. I tried it both playing in the document or in its own window. The version we are running is 2021.005.20155. I do not need to upload a file since it happens on any file with a video. We had 7 computers creating and viewing the file and it worked the same on all the systems. I believe this is a bug in this version on the Windows side.

    Tools for Rich Media work fine for development when we add a video. It fails when we try to view the video added on Acrobat DC for Windows.

    Acrobat Reader can play the video fine on both the PC and Mac

    Acrobat DC Pro on the Mac version # 2021.005.20048 can create and play the video correctly.

    Acrobat DC Pro on Windows can create the PDF with Rich Media tools but it can not play the video. It may crash or it may do nothing. No video can be seen. I tried it both playing in the document or in… more

    7 votes

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    3 comments  ·  Other  ·  Delete…  ·  Admin →
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17. Disable Creative Cloud for Enterprise

    Our company needs the ability to disable Creative Cloud Storage due to restrictions on where we are allowed to store and manage our customers information.

    We have employees working remote from all over the US and the "firewall" fix is not sufficient for our employee base of over 600 users. We need the ability to disable creative cloud and cloud storage functionality from the admin console and ONLY have the capability for local storage.

    7 votes

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    1 comment  ·  Cloud Storage  ·  Delete…  ·  Admin →
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18. Change speed on Read aloud for PC

    Why can't I change the speed of the Read aloud just because I am dyslexic does not mean that I need to have have the material read so slowly.

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    1 comment  ·  Accessibility  ·  Delete…  ·  Admin →
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    Need Info  ·  AdminRachit Jain (Software Engineer, Adobe) responded

    Hi,
    Thank you for connecting with us. Please follow the below steps to change the speed of Read Out Loud:
    1. Go to Preferences. (Ctrl + K)
    2. Go to Reading in Left hand navigation bar
    3. Under Read Out Loud Options heading, Uncheck Use default speech attributes and enter the speed in Words per minute field between 50 to 450.
    4. Click Ok and use Read Out Loud

    Similarly you can change other attributes as well. Please confirm if this resolves your issue.

    Thanks
    Rachit

19. Remove rounded edges on highlights

    The rounded edges/sides of highlights have got to go. It boggles my mind that this doesn't seem to be more of an issue to others.

    If you highlight a portion of text, the left and right sides of the highlight are shaped such that it both visually and functionally spills over onto the adjacent [un-highlighted] text.

    Because of this, the adjacent text is extremely difficult to select; 9/10 times, you end up selecting the highlight element. The resulting markup just looks cartoonish as well.

    I’m guessing that implementing a rounded shape for all highlight objects in acrobat, is far more difficult than simply having a rectangular one. So someone put in some effort into this for some reason.

    Keep it simple; I know it’s hard.

    The rounded edges/sides of highlights have got to go. It boggles my mind that this doesn't seem to be more of an issue to others.

    If you highlight a portion of text, the left and right sides of the highlight are shaped such that it both visually and functionally spills over onto the adjacent [un-highlighted] text.

    Because of this, the adjacent text is extremely difficult to select; 9/10 times, you end up selecting the highlight element. The resulting markup just looks cartoonish as well.

    I’m guessing that implementing a rounded shape for all highlight objects in acrobat, is far more… more

    7 votes

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20. Please close Acrobat completely when I close last open PDF

    As of this morning, when I close my open PDFs (using the X that appears when I mouseover the Windows taskbar), closing the final PDF does not close Acrobat itself. Instead it takes me to the Acrobat home screen.

    I don't want this. I want to close Acrobat when I close my final open PDF. I don't see why anyone would want this behaviour, but even if some do, please make it an option (as it has been in the past) to close Acrobat completely when I'm done with my final PDF.

    This is an unhelpful and anti-productive change.

    EDIT - one thing to add. I just noticed that if I close the PDF using the X in the top right of the open window, it DOES close Acrobat as expected. It's just when I close from the taskbar that the homescreen is shown. And in fact, it only happens when the window is open, but I try to close from the taskbar. The window does not need to be at the front of my open windows, it can be open but hidden behind something else. However, if the window is minimised and I close from the taskbar it works as it should.

    As of this morning, when I close my open PDFs (using the X that appears when I mouseover the Windows taskbar), closing the final PDF does not close Acrobat itself. Instead it takes me to the Acrobat home screen.

    I don't want this. I want to close Acrobat when I close my final open PDF. I don't see why anyone would want this behaviour, but even if some do, please make it an option (as it has been in the past) to close Acrobat completely when I'm done with my final PDF.

    This is an unhelpful and anti-productive change.

    EDIT… more

    7 votes

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    1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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