10739 results found
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SHOCKING CUSTOMER SERVICE
I have just wasted AT LEAST two hours of my time that will never come back trying to find a way to use the CD i bought some time ago and was told that i could download another version of it with a new attached serial number that would allow it to work although it is old.
Long story short ......hours of time waiting, inefficient language skills from customer service reps and in the final analysis a piece of software that definitely no longer works and that is known by you but not mentioned to customers. It is not the…1 voteNo response from user.
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Your circular icons in the comment panel are painful to look at. The "Text-replace" icon is illegible
You need to clean-up / simplify your comment circle icons, the previous version had non-distracting icons, in the newest version all I can pay attention to is how poor the "text-replace" icon is, scales poorly.
3 votes -
Change in color for selection in Mac
In Mac O.S 10.13.6: the selection color is by default blue, it is not taking the system color . Tried with Acrobat XI pro and even Acrobat Reader same thing. Checked in Mac o.s : 10.14 as well, the same .
1 voteHi,
Since we haven’t heard from you I believe the issue is resolved.
Feel free to contact us if you have any issue.Thanks
Rachit -
Separate Move tool for Comments
In Acrobat DC I'm fnding it very difficult to move comments (e.g. a text box) once it has been placed. The Move cursor disappears and simply doesn't come back. I place comments on recruitment forms, both signed and new ones, and I need to move comments around simply and easily on the form. I don't have time to struggle with it, or to wait hoping a move cursor might appear.
1 vote -
Search Menu Missing Close Button
This occurs when using an Acrobat Portfolio. When I use Ctrl+F to open the search menu there is no way to close the menu after I finish searching. I have tried pressing Esc and clicking Ctrl+F again. It stays there if I switch documents/portfolios and even if I close the portfolios. Kind of a pain to completely close Adobe DC just to get rid of the search menu.
Is there a setting I need to change to correctly display the search menu? If not, it would be great to get this fixed in a future update.
Surface Pro 3, Windows…
1 vote -
Adobe Pro asking for a password for every document we try to edit
Since Adobe Pro is asking for a password for every document we try to edit or combine. Appears same happened last year when a new version was released. https://forums.adobe.com/thread/2452664
2 votes -
I have to sign in every time I use Acrobat DC. What is the problem??
I would like a solution.
1 vote -
Slow/Hard to Share Files
The new update is HORRIBLE!!! I send paystubs to our employees using tracking and it is taking way longer and freezing up all the time!
3 votes -
Bug in Output Intents after upgrade to Acrobat Pro DC 2019.008.20071
Hello,
a few days ago, Acrobat Pro DC was upgraded to version 2019 a
today I found that it shows the wrong CMYK values for Output Intents.
To calibrate RIP, I have created in Adobe Illustrator PDF-X4 file with CMYK values. I checked out that Acrobat showed me poor CMYK values.
See in forum https://forums.adobe.com/thread/2542941
Here is source files:
https://www.dropbox.com/s/472key11puwzzrc/Barvy%20-%20vzorky.ai?dl=0
https://www.dropbox.com/s/sc24n9t8pefunfm/Barvy%20-%20vzorky%20-%20%C4%8D%C3%A1st1.pdf?dl=0
https://www.dropbox.com/s/nrqaoy55tdqm820/Barvy%20-%20vzorky%20-%20%C4%8D%C3%A1st2.pdf?dl=0
Dropbox - Barvy - vzorky - část1.pdf
Dropbox - Barvy - vzorky - část2.pdf
Regars
Ales Ulrych
4 votes -
Acrobat text-edit comment functionality improvements needed
Three problems with the new update on Acrobat, all relating to text-edit comments. 1) Underline, strikethrough, replace, and insert are now represented only by arcane symbols in the comment pane. Before, there used to be the actual words "underline", "strikethrough", "replace", or "insert." Such text labels are gone, and they don't even appear with a mouse-over. This is awful. I work a lot with clients who are less familiar with Acrobat comment functionality, and this only makes it less clear for them. Bring back the text labels for the comment pane entries. 2) You know not everyone uses Acrobat in…
5 votes -
Certain characters not searchable in PDF
In a PDF file created from FrameMaker 2017 by printing a book to a file with Adobe Printer (using the standard job options) and then distilling a .ps file, certain Kanji characters in Meiryo font are not searchable. However, the same characters in MS Gothic font are searchable.
In the attached PDF file, for example, there are 5 occurrences of character string 入力. 2 of them are Meiryo font (highlighted in yellow) and 3 of them are MS Gothic font (highlighted in pink).
You cannot find 入力 in yellow (Meiryo) but you can find them in MS Gothic (pink).
However,…
1 vote -
Correct Hebrew reading order in PDF
When exporting a PDF from a Hebrew InDesign file, where the tagging order is correctly set from RTL and Adobe World-Ready Paragraph Composer is checked, the screen reader (JAWS in this case) reads the Hebrew text backwards. Is this something that is currently supported?
1 vote -
Automated links for phone numbers.
Automated links for phone numbers please. Use this format: (000) 000-0000
1 vote -
I was having problems getting Abode to work so cancelled my subscrition. Now all the invoices using abode have been deleted
I was having problems using abode so cancelled my subscription from frustration. All my invoices were done on this system and now I have no record. Why were the invoices removed from my system when I cancelled my subscription, they were done while I was paying to use it and I want them back
1 vote -
I've been using Acrobat for a number of years and I HATE the new revision!
Seems I'm not alone. I guess if Adobe is bent on forcing this down our throats we'll have to look for alternatives.
5 votes -
signing in
How do I fix the signing in issue. I've signed in about 5 times now, and it's still not signing me in. This is so frustrating and a complete waste of 10 min waiting to be able to sign a form.
14 votes -
Redaction - Diagonal Repeat Overlay Text
Hi. I'm using Adobe Acrobat for preparing emails for legal purposes. One of the challenges I have is organising emails choronologically, especially when there are duplicate emails.
So that I don't have to change file in any way, I am using the Redaction feature instead of any Edit tools; I also find it more convenient. Using the Redaction Marking Tool as a Highlighter (having Opacity at 13%), I Highlight emails within a thread which are duplicates.
My Overlay Text is read, "Duplicate Email", and unless I print it for others, I do not apply the final Redaction which is a…
1 vote -
Restore "Always show document page size" to Acrobat DC
Please restore this functionality - in XI it was in Edit/Preferences/Page Display. There is no way to know the page size without hovering the mouse in the lower left corner. Odd-size page sizes hang print jobs, wasting time and resources. It was easier to quickly scroll through 100+ pages and look for the oddities. Without this, we have to check every single page.
Thank you!
11 votesHi,
Thanks for your response. Please write us in case you face any issue.
Best Regards!
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why can i not just highlight something? Why am I prompted to fill out a comment as well?
The older versions I could just highlight something, now I am forced to highlight and then enter a comment or manually close the comment box. Also, why can I not pin the comment features (box, arrows, text) to the task bar like you use to be able to?
Thank you,
4 votes -
Certum Digital Identification CA SHA2
Adobe AATL contains the certificate of Certum Digital Identification CA SHA2 (Serial: 66 DA EF 03 DB 84 61 91 6B 25 BA 83 FB 17 4E 13)
However, due to an error in the policy constraint of the CA certificate, all certificates issued by this certificate is not valid.
The current Certificate policies contain: 1.2.616.1.113527.2.5.1.6.11
However, all end entity certificates contain: (either) 1.2.616.1.113527.2.5.1.6.11 | 1.2.616.1.113527.2.5.1.6.12 1.2.616.1.113527.2.5.1.6.13 | 1.2.616.1.113527.2.5.1.6.14The three missed policy constraint created the error of
"Invalid Policy Constraint"This error was initially reported by myself on May 24th, 2018 at Twitter direct message.
3 votes
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