690 results found

1. Completely kill Acrobat DC - what a piece of junk.

   Acrobat DC makes you hunt through a menu and multiple clicks just to pull up each tool. And this is for each single PDF that is opened into the interface. Honestly this is just so bad. I want Acrobat to look exactly the same each time, with all my commenting and other tools lined up in menus on the right side. Every time, when I open any document, so that I can work.

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   Resolved  ·  1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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2. Customize Shortcuts on Home Screen

   Customize Shortcuts on Home Screen • I would like to be able to select or "Pin" the tools I actually use to the top of the Home Screen. Acrobat selects the tools at the top of the Home Screen, but the default choices (which change from time to time) are NOT based on my actual usage. For example, I have NEVER used "Request E-Signatures" or "Protect PDF" yet these are currently the first two options. However, I do use "Combine Files" literally several times daily, yet this almost never appears on my Home Screen. How can I customize this section of the interface?

   Customize Shortcuts on Home Screen • I would like to be able to select or "Pin" the tools I actually use to the top of the Home Screen. Acrobat selects the tools at the top of the Home Screen, but the default choices (which change from time to time) are NOT based on my actual usage. For example, I have NEVER used "Request E-Signatures" or "Protect PDF" yet these are currently the first two options. However, I do use "Combine Files" literally several times daily, yet this almost never appears on my Home Screen. How can I customize this section of… more

   5 votes

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3. BUG Report: "Fit Page" default option doesn't work under Preferences

   In the Preferences, under "Page Display", under "Default Layout and Zoom", under "zoom", your option of "Fit Page" doesn't work. This "Fit page" option is synonymous with the "Fit Height" option that is available through the Acrobat interface. This default option should open all PDF files as one-page per screen. This option used to work in the previous version of Acrobat, but the new version has a bug.
   Please fix the BUG. The Fit Page default option doesn't work.

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4. The new UI is no good at all.

   I have used Acrobat for many, many years and this update to the UI is very frustrating. I don't really know why it is confusing, but it is. I don't see why the Tools needed to be grouped into tiny icons in a constant, annoying side-bar, they were much easier to pick and use (especially for newbies who I may teach to use the software in our office) when they were on their own tab, with the smaller handy icons on the right being useful once you understood each tool. It was what made Acrobat the preferred software against other PDF software.

   I use the Measuring Tool a lot. Before there were 3 simple icons added along the top bar (same as most tools), but now I have a large, unnecessary window pane all the way down the left side of the page which is very annoying. I mark up Architectural Designs and now I have an ugly side bar taking up valuable Monitor space, which means my pdf and mark up area is smaller to work with.

   Commenting using shapes, lines, arrows and callouts was neat and tidy before, with all tools clearly shown along the top bar and very easy to find, now they are in drop downs at the left and I am still struggling to find the square, circle and arrow tools, with an extra click to get to each one! I had a colleague give up the other day when I asked him to mark up a PDF for me because he doesn't use the software every day and was really struggling to find the right tools.

   Please, for the love of god, switch it back to the old UI. The simple User Interface is what made Acrobat the best PDF software out there! You had nailed it, and now you've just gone backwards.

   In my attachments, why would you feel the need to put the green marked toolsets along the top which are very clear and easy to access, into a large unnecessary pane on the left with awkward drop downs? It makes no sense to me.

   ALSO, why would you make it harder to find the page scrolling tools? Now down in the bottom right and trying to find "Fit One Full Page" yesterday was driving me crazy.

   Sort it out Adobe, really disappointing updates. Don't try and fix what isn't broken!

   I have used Acrobat for many, many years and this update to the UI is very frustrating. I don't really know why it is confusing, but it is. I don't see why the Tools needed to be grouped into tiny icons in a constant, annoying side-bar, they were much easier to pick and use (especially for newbies who I may teach to use the software in our office) when they were on their own tab, with the smaller handy icons on the right being useful once you understood each tool. It was what made Acrobat the preferred software against other… more

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5. Location of Page Thumbnails in New Acrobat

   As of March 2023, with the New Acrobat, the Page Thumbnails have been moved to the righthand side of the Acrobat interface. Please allow changing this to the lefthand side again, as an option, without having to revert to the "old" Acrobat.

   I'm pretty sure I won't get many votes for this, and I'm pretty sure that the UX designers won't want to consider the change I request. I do want to relay that if the "old" Acrobat ever goes away, I'll switch to other software. Having the table of contents on the righthand side doesn't make sense to me. Acrobat is the one-off that is different, which is why it is such a pain. If you can convince other application developers, including those for Word and PowerPoint, to also switch to the righthand side, I'll gladly adopt the new Acrobat.

   As of March 2023, with the New Acrobat, the Page Thumbnails have been moved to the righthand side of the Acrobat interface. Please allow changing this to the lefthand side again, as an option, without having to revert to the "old" Acrobat.

   I'm pretty sure I won't get many votes for this, and I'm pretty sure that the UX designers won't want to consider the change I request. I do want to relay that if the "old" Acrobat ever goes away, I'll switch to other software. Having the table of contents on the righthand side doesn't make sense to… more

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   0 comments  ·  Accessibility  ·  Edit…  ·  Delete…  ·  Admin →
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6. Named Destinations

   Please, add methods in the IAC interface for OLE and/or the JavaScript API to CREATE or ADD new named destinations with name, page number and rectangle coordinates of the destination. Also please add a method to associate the named destination to bookmarks. I have all my source data in Excel, so I'm using VBA.

   2 votes

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7. "Ask AI Assistant" persistently blocks content on the bottom of the page.

   Any time I am foolish enough to move my mouse near the bottom of an Adobe document, a little bar that says "ask AI assistant" comes up. Often, it takes some time to make it go away again.
   If I wanted to find an AI assistant, I wouldn't be looking by putting my mouse near the bottom of the page. If you must have such a doodad, put it in the menu structure with everything else so that it isn't in my way.
   Also, help information about how to get rid of "features" like this is difficult to use because the interface is drastically different between different Adobe readers and different releases of the same Adobe reader. Some consistency in the menu structure would make these problems easier to solve.

   Any time I am foolish enough to move my mouse near the bottom of an Adobe document, a little bar that says "ask AI assistant" comes up. Often, it takes some time to make it go away again.
   If I wanted to find an AI assistant, I wouldn't be looking by putting my mouse near the bottom of the page. If you must have such a doodad, put it in the menu structure with everything else so that it isn't in my way.
   Also, help information about how to get rid of "features" like this is difficult to use because… more

   5 votes

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8. Horrible new look

   Seriously...in the middle of working I get slapped with a "new" look on my PDFs! ALL my customized toolbars are gone! No more controls at the top...they are magically and permanently moved to the right side...optional tools on the left.... nothing is where I WANT IT!!! JUST...WHY?!?!?!?!?! Why fix something that wasn't broken? Why not leave it up to the user to have more control of the interface? Why be like Microsoft? By the way, the "disable new acrobat" is useless and only wants me to restart the program only to have some pop up bar show up at the top wanting me to restart AGAIN to enable some AI thing...AHHH. I use this program EVERYDAY, all day and you guys messed it up! It's like you are TRYING to **** off all your users. But then again, this is what happens when you corner the market and have a monopoly...no competition and the little guy gets screwed because we have no choice. SHAME on you guys, give us the option to move our tool bars around and to go back to the classic look!

   Seriously...in the middle of working I get slapped with a "new" look on my PDFs! ALL my customized toolbars are gone! No more controls at the top...they are magically and permanently moved to the right side...optional tools on the left.... nothing is where I WANT IT!!! JUST...WHY?!?!?!?!?! Why fix something that wasn't broken? Why not leave it up to the user to have more control of the interface? Why be like Microsoft? By the way, the "disable new acrobat" is useless and only wants me to restart the program only to have some pop up bar show up at… more

   8 votes

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9. Webbased Adobesign

   Please allow the feature to disable the new interface on the Webbased Adobesign.

   1 vote

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10. UI Freezes/Hangs During Saving

    Saving a document should occur as an asynchronous background task. User interface freezes when saving, preventing viewing / editing of other PDFs that are open. Alternatively, saving speed should be increased so the effect is negligible.
    (Occurs on Windows app)

    2 votes

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11. New version problems

    I really struggles with the new version, I give it a chance but I think the new interface its less efficient than before, it takes me longer to do the same tasks.

    But the major problem for me it's the lag! It lag so much than I canno't use the zoom on my PDF and that's an tool that I need to use all the time.

    My acrobat is up to date and I run it on a brand new mac book pro M2 max so, the problem seem to really come from Adobe Acrobat. Please I need Acrobat every day in my work, I really hope for a solution for this lag soon.

    I really struggles with the new version, I give it a chance but I think the new interface its less efficient than before, it takes me longer to do the same tasks.

    But the major problem for me it's the lag! It lag so much than I canno't use the zoom on my PDF and that's an tool that I need to use all the time.

    My acrobat is up to date and I run it on a brand new mac book pro M2 max so, the problem seem to really come from Adobe Acrobat. Please I need Acrobat every… more

    5 votes

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12. BUG: Acrobat menu disappeared

    HI

    Since yesterday, the sidebar menus are no longer visible in the Acrobat Pro desktop interface. This bug affects both PC and Mac. Please fix the issue as soon as possible.

    Thank you,
    Sara

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    2 votes

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13. Problems with getting comments - people without adobe think they need to log in

    I really like the ability to share documents via the cloud but we have issues using it in our company. People who we share with don't see the "guest option" and refuse to get an adobe account and thus don't comment or request we share the original with them. Thus we have had problems with adoption and had to revert to sharing through mail. I think you have tried to make people get an account unknowingly this is discouraging adoption across a wider audience. I suggest a quick fix with the visual design to make sure that both options are treated equally.

    I really like the ability to share documents via the cloud but we have issues using it in our company. People who we share with don't see the "guest option" and refuse to get an adobe account and thus don't comment or request we share the original with them. Thus we have had problems with adoption and had to revert to sharing through mail. I think you have tried to make people get an account unknowingly this is discouraging adoption across a wider audience. I suggest a quick fix with the visual design to make sure that both options are… more

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    3 votes

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14. new acrobat

    the new version of acrobat is terrible! you took away tools that made it easy to provide graphic markups to documents, you reversed the entire format of where toolbars are located so i have to retrain my brain on where to look for things. the arrow box and markup editing features are clunky, slow and difficult to manipulate. if it isn't corrected i'm reverting to bluebeam for good.

    15 votes

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    1 comment  ·  Commenting  ·  Delete…  ·  Admin →
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15. Animated zoom

    It would be great to have an option for Animated Zoom like the other Adobe product - Illustrator etc. Marquee zoom is terrible to use.

    Acrobat interface is becoming increasingly disconnected from the rest of Creative Cloud.

    2 votes

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16. back/ctrl+z funcionality in template design

    It sure would be nice to have "undo" functionality as part of the design interface.

    1 vote

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    0 comments  ·  Adobe Sign  ·  Edit…  ·  Delete…  ·  Admin →
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17. Stop showing all text boxes when adding text

    Previously, when adding text, you could click anywhere and add the text. Now, with the "improved" adobe, when you select add text, it shows all text fields so if you need to add text within a paragraph (like when adding details to blank lines in contracts) you have to add to the side and drag and drop. It has more then doubled the amount of time I take to do my contracts and waivers now.

    Just revert back to when adding text you can just click to type anywhere and its not showing every single text box on the page unless you're just in the edit feature.

    Previously, when adding text, you could click anywhere and add the text. Now, with the "improved" adobe, when you select add text, it shows all text fields so if you need to add text within a paragraph (like when adding details to blank lines in contracts) you have to add to the side and drag and drop. It has more then doubled the amount of time I take to do my contracts and waivers now.

    Just revert back to when adding text you can just click to type anywhere and its not showing every single text box on the page… more

    3 votes

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    1 comment  ·  Editing PDFs  ·  Delete…  ·  Admin →
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18. Assign shortcut keys to all menus and options

    Not only is the DC interface confusing and more time-consuming to use than the old one, but it does not comply with Section 508 of the Americans With Disability Act, which requires that the federal government, in its software procurement process, consider accessibility. Adobe Acrobat does not take into account the needs of users who rely on voice recognition software to accomplish actions that fully abled users accomplish with the mouse. When using voice recognition software, it is quick and easy to dictate a shortcut key or sequence of shortcut keys, but extremely slow, cumbersome and error-prone to get the software to click on a particular location. In the older version of Adobe Acrobat, most of what I did could be accomplished by dictating shortcut keys. In the new version, very few commands can be accomplished with keyboard shortcuts (or even with a series of them, as in Microsoft applications). As a result, I do almost nothing in Acrobat with my voice recognition software. Using the current version exacerbates the repetitive stress injury that I rely on voice recognition software to minimize. For one of many resources explaining that the availability of shortcut keys is an element of Section 508 compliance, see: https://www.justice.gov/crt/software-accessibility-checklist.

    Not only is the DC interface confusing and more time-consuming to use than the old one, but it does not comply with Section 508 of the Americans With Disability Act, which requires that the federal government, in its software procurement process, consider accessibility. Adobe Acrobat does not take into account the needs of users who rely on voice recognition software to accomplish actions that fully abled users accomplish with the mouse. When using voice recognition software, it is quick and easy to dictate a shortcut key or sequence of shortcut keys, but extremely slow, cumbersome and error-prone to get the… more

    8 votes

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    1 comment  ·  Accessibility  ·  Delete…  ·  Admin →
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    Need Info  ·  AdminRachit Jain (Software Engineer, Adobe) responded

    Hi,
    I understand the issue faced by you. I would like to tell you that we provide the shortcut keys to as many possible features as possible. You can check it our at : https://helpx.adobe.com/in/acrobat/using/keyboard-shortcuts.html

    Incase, there are some necessary features where you need the shortcut controls. please provide the details for those areas and we’ll try to resolve it in the future.

    Thanks
    Rachit

19. Can't Signin/Signout of Acrobat DC Pro

    This is a bug report, no a feature request or idea. Asking people to clear cookies & cache is a productivity nightmare. I don't even know if that will work. For whatever reason, Adobe logs me out and won't allow me to log back in. It says my subscription has expired when it hasn't; verified in a support chat. I can do so for the Adobe website, but not the interface that opens PDF's nor the cloud for Adobe. Clearing cache & cookies causes me to have to log back into too many websites I do business with or pleasure and is causing too much extra overhead of time. I belong to way too many websites for that to be the only option. Why not clean up whatever is going on that pushes us out of the system? The 'Sign In' button inside the interface does nothing at the moment and I have to operate Offline. The interface says I'm logged in, but when I try to logout, I get the same connectivity error from inside this product. What does this have to do with my browsers? Tech support personnel are reading scripts that tell us to do things that only cause more of a headache and don't solve the problem. I have repaired the installation to no avail. It's still forcing me to use it in Offline mode. FIX THIS! Not even this forum is letting me submit anything. SMH

    This is a bug report, no a feature request or idea. Asking people to clear cookies & cache is a productivity nightmare. I don't even know if that will work. For whatever reason, Adobe logs me out and won't allow me to log back in. It says my subscription has expired when it hasn't; verified in a support chat. I can do so for the Adobe website, but not the interface that opens PDF's nor the cloud for Adobe. Clearing cache & cookies causes me to have to log back into too many websites I do business with or pleasure… more

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    3 votes

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    0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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20. I cannot stand the new Acrobat DC menu system

    Acrobat Pro used to be one of my favourite apps. Now it is slow and unwieldy. It grinds on RAM. I absolutely hate the new user interface. I loved it 1x version back. With all the unnecessary additions this behemoth is an ugly horrendous brute. Please just bring the last interface back!!!

    1 vote

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    0 comments  ·  User Interface  ·  Delete…  ·  Admin →
    Declined  ·  AdminAyush Jain (Lead Software Engineer, Adobe) responded

    Since we havent heard back from you for so long, we are closing this thread here.
    Please feel free to reach out to us again if issue persists.

    Thanks
    Ayush Jain