552 results found

1. cannot save edited pdf forms

   After the last Windows-Update, several users suddenly could not save edited PDF forms by simply clicking the save icon as before.

   Acrobat changed the name of the document and gave this message,"The document could not be saved. The document cannot be saved to this filename. Please save the document with a different name or in a different folder."

   I have found a few workarounds online:

   1. Users can close the File Explorer window before attempting to save the document. This doesn't work all the time and can therefore be frustrating.

   2. Users can click on the original document in the save dialog and then confirm that they want to overwrite the file. This is somewhat time consuming and irritating.

   3. Users can deactivate Protected Mode at Startup.

   Our users have chosen to use workaround #3, but we still wanted to report the bug to see if we can learn why this is happening and whether the next Adobe update will fix it.

   Windows 10 Enterprise, Version 22H2 for x64-based systems

   Error started after Cumulative Update for Windows (KB5025221)

   After the last Windows-Update, several users suddenly could not save edited PDF forms by simply clicking the save icon as before.

   Acrobat changed the name of the document and gave this message,"The document could not be saved. The document cannot be saved to this filename. Please save the document with a different name or in a different folder."

   I have found a few workarounds online:

   1. Users can close the File Explorer window before attempting to save the document. This doesn't work all the time and can therefore be frustrating.

   2. Users can click on the original document in the save dialog… more

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2. I bought Acrobat Pro DC but when I click on the icon it says administrative permissions required. What did I do wrong?
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3. no higlighting

   unable to high light, no icon for same. please help

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   0 comments  ·  Editing PDFs  ·  Edit…  ·  Delete…  ·  Admin →
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4. How about making it possible to bookmark a page. Doesn't work and no help!

   I have a document opened, and would like to add a bookmark. I have the bookmark panel open and I have the left pull down icon f"Options", another icon labelled "Find Current Bookmark", but its grayed out, (no bookmarks yet). What am I missing?

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5. Adodbe DC Standard ToolBar "bug"

   suddenly the toolbar disappears. And combine in an unknown icon. Image attached

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   1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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6. Where do you find 'Send for Signature' tool that will bring up 'Prepare Form' and 'Ready to Send'?

   Trying to find how to prepare a form using Add signature (adding fields before sending) and then sending for signature (in that order), but when I pull up Prepare form, there is only an icon for adding digital signature, but not the icon for Add digital signature tool.

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   0 comments  ·  Security & Digital signatures  ·  Edit…  ·  Delete…  ·  Admin →
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7. Allow Shared drive access

   The ability to access Share Drives from Google Drive. Its very cumbersome to have to download files to and reupload this causing duplicates and issues with file structure.

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   0 comments  ·  Accessibility  ·  Edit…  ·  Delete…  ·  Admin →
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8. Please remove this "Provide Feedback" tab and save a space for my tabs

   Along with the question mark and notification icon beside it, please

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9. Show locked (new June 2023 Acrobat DC)

   The now "old" Acrobat used to show a big lock icon on a locked PDF, above the page display column. VERY useful. Now with the new and "improved" interface, that icon is gone. How about bringing that back, JUST so one can tell at a glance the security status of a PDF. Thanks.

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   0 comments  ·  Security & Digital signatures  ·  Edit…  ·  Delete…  ·  Admin →
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10. Security Quick Tool does not work

    Using DC Pro and my quick tool button for encryption does not work mostly, and is sporadic at best. i open the file select the security icon on the quick tools and if it allows me to use it, it is fine. most of the time,i will select the icon and the #2 selection and then nothing happens, no further pop up screen. I go back in to select the icon and the features are greyed out, forcing me to go the long way around to add the password.

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    0 comments  ·  Security & Digital signatures  ·  Edit…  ·  Delete…  ·  Admin →
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11. Usability of Accessibility Features and Tags

    The accessibility features, specifically regarding tagging documents, are unusable. My experience with Adobe is fairly limited and I have spent hours researching the process and attempting to add accessibility tags to documents with extremely limited success. I am often left feeling incredibly frustrated with a partially accessible document.

    The auto-tag feature is incredibly hit-or-miss. I can retag a document four or five times, each time receiving different results. Sometimes my entire document is tagged as an image, sometimes every single line is tagged as a paragraph, sometimes paragraphs are tagged tables when they are simply two columns of adequately spaced text. It's very frustrating because I've spent a lot of time going through documents and changing fonts and spacings and such to make them Adobe-friendly.

    When I finally get the document to a point where I only have to make a few edits, I open the Reading Order window and access the Show Order Panel. Both panels have been very glitchy. Sometimes they will freeze as soon as I open them, other times as soon as I make my first edit, and other times when I'm halfway through or even at the end of my edits. The tools for manually tagging have a mind of their own. They rarely work perfectly and usually make a bigger mess of my document. When I try to change the tag, from text to a figure for example, the tool will randomly select the entire document, do nothing at all, or merge with other tags around when I need the tags separate. After trying to delete tags/selected item structures (sometimes they don't even delete after I've selected the option off the menu), I am often left frustrated because parts of my document still are not adequately tagged.

    I have repeatedly encountered problems trying to select figures, particularly donut charts and QR codes, to tag in the document. When I manually attempt to select and tag them, the tool will select the entire document or fail to even recognize that there is something there. And when I go to add alternate text to figures, sometimes it doesn't even appear as an option on the menu when I right click over the tag number (without selecting it first). On my most recent document, I added alternate text, changed something on the document, and the alternate text was reattributed to another figure.

    Every time I finally get my document to a point where I think I'm done (and I've learned to save after literally every change because I cannot figure how to undo my most recent change and I expect the application to freeze at any moment), something inevitably goes wrong.

    Take today for example: I exported a PDF from another platform (I've learned from past mistakes and used compatible fonts and everything) and uploaded it to Acrobat. This is a one-page flyer with a large heading, some subheadings, a few paragraphs, a few lines of font, and some graphics--three donut charts and a QR code. After auto-tagging, manually tagging, re-auto-tagging and manually tagging the document for 15-20 minutes (because the add tag feature would not recognize various pieces of text and several of my charts), I decided to save and be done with the document, even though one donut cart was not tagged, the QR code was tagged inadequately, and several separate lines of text were grouped into a single block despite trying for nearly 5 minutes to tag them separately. I pressed save and suddenly, many of the tags in the document were magically duplicated and the original tags were reordered. Hoping the document had saved before the additional tags were recognized, I closed out of the program without saving. However, when I opened Acrobat again, the extra tags were still there. So I tried to manually delete them. But the tags will not delete no matter how many times I right click and press "delete selected structure". Take a look at the screen shot. Tags 1 and 13 are duplicated. Also, if you look at the tags in the Order panel, they're nonsensical (part of auto-tag). I'm not an expert in this process, so I'm unsure how this will impact screen readers when someone attempts to use the accessible features of this document. Will it read out tag 2 as "mental mental mental mental mental mental" instead of "Mental health statistics?" (which, unrelated but important: I do not know how to test the tagging/screen reading features of the document despite extensive research.)

    I'm frustrated. I have seven more documents to tag today and I'm ready to throw my computer across the room. I made this account specifically to share this feedback on this forum because after months of trying and reporting every time Adobe crashes when I try to tag a document (which was very frequent the first few times I used Acrobat, but hasn't happened recently), it's clear nothing has changed.

    This is a key feature for producing documents. Adding accessibility features to a one paged document with minimal text and graphics should take, at the very most, five minutes. In the past, I have spent over an hour on a single document and have not been fully satisfied with my results. The forums and informational guides from Adobe are not very helpful. I have the newest version of Adobe that my company allows and have updated before my most recent attempt to tag a document. Something needs to change.

    The accessibility features, specifically regarding tagging documents, are unusable. My experience with Adobe is fairly limited and I have spent hours researching the process and attempting to add accessibility tags to documents with extremely limited success. I am often left feeling incredibly frustrated with a partially accessible document.

    The auto-tag feature is incredibly hit-or-miss. I can retag a document four or five times, each time receiving different results. Sometimes my entire document is tagged as an image, sometimes every single line is tagged as a paragraph, sometimes paragraphs are tagged tables when they are simply two columns of adequately spaced… more

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    0 comments  ·  Accessibility  ·  Delete…  ·  Admin →
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12. Better Organization and Flow of the Interface

    1. FILE ORGANIZATION WITH DRAG & DROP - Organizing files on Adobe takes longer than actually printing a hardcopy, labeling it, alphabetizing it, and climbing up a ladder to file it in heaven. The "Move" file option should be found in every dropdown on every page.

    2. NEED MORE FILTER OPTIONS - We should be able to filter by recipient's names, file name, dates, signed/unsigned, starred, modified, etc.

    3. CHECK BOXES - When a document has been completed and uploaded - check the "Completed" box. The completed document should not keep showing up in the same list. This will help prevent reopening the same decrepit document over and over until you find where you left off.

    4. SPEED UP THE WEBSITE - IT IS SO SLOW. If you click the wrong thing, you're forced to pause for long enough to reflect on how life got this tedious and obnoxious when you have a deadline to meet. Then, you get to relive it while waiting to return to the previous screen.

    5. SMALLER BOXES - The main intro box and boxes for Tools are ridiculous. Forget about using a laptop. Instead of adding invisible arrows to slide to more pages, just stop making huge boxes. [See ****** diagram]

    6. MORE EXPLANATIONS - Settings are confusing. You can't tell what each setting does, how it will appear, or if it will cause confusion and/or error.

    7. SEE WHAT THEY SEE - When changing settings it would help to be able to see what the recipient will see so you can decide what settings may be less confusing for your less savvy signers.

    8. SECURITY ON SIGNED DOCUMENTS - Can you even do anything besides download it? Restrictions should be set by the creator so signed documents can be added to presentations and sent for additional signatures easily. If there is a way to do this....it's not obvious. Signatures should still link back to the original signed copy for verification purposes. [See ****** diagram 3]

    9. PRICE IT REASONABLY - The PRO subscription is truly not worth more than $89.99 annually. No one else is getting paid more for being inefficient. Adobe shouldn't either.

    10. ACROBAT IS CONVOLUTED - Is it a program with an icon on my desktop? Is it a subscription? Is it website? Is it an app? Is it an extension? Do I need Reader or do I need Pro? What the heck is CreativeCloud? Why are there so many options for signing forms? Why are there so many edit squares that say the same thing? [See ****** diagram 2]

    1. FILE ORGANIZATION WITH DRAG & DROP - Organizing files on Adobe takes longer than actually printing a hardcopy, labeling it, alphabetizing it, and climbing up a ladder to file it in heaven. The "Move" file option should be found in every dropdown on every page.

    2. NEED MORE FILTER OPTIONS - We should be able to filter by recipient's names, file name, dates, signed/unsigned, starred, modified, etc.

    3. CHECK BOXES - When a document has been completed and uploaded - check the "Completed" box. The completed document should not keep showing up in the same list. This will help prevent reopening the… more

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13. Flip (i.e. 180º) page rotation

    Please add a Flip (i.e. 180º) page rotation icon to page thumbnails pane and as a menu command

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    0 comments  ·  Page Operations  ·  Delete…  ·  Admin →
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    Need Info  ·  Bilal Ansari responded

    Did you try the existing Rotate functionality? Right click on the page thumbnail and select Rotate Pages. From the dropdown, select 180 degrees and Press OK.
    Let us know if that works.

14. Adobe creator for Windows MS EDGE

    allow Adobe to create or convert webpage into PDF file by permitting "extension" icon to be added in MS Edge

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    1 comment  ·  Creating PDFs  ·  Edit…  ·  Delete…  ·  Admin →
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15. Set Printable Fields When Setting Visibility

    I am working on an icon dropdown menu using show/hide form fields and I would like to suggest adding printability to actions. I have some fields that are just intended to get the end user to their desired icon and should never be printed but once the buttons cycle through all the options, everything becomes printable instead of retaining the print property that was initially assigned.

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    0 comments  ·  PDF Forms  ·  Edit…  ·  Delete…  ·  Admin →
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16. Bug Report: Viewing pdfs from task bar

    1. Viewing pdfs from task bar flickering

    2. After minimizing the opened pdfs, I try to go to the task bar to view the 4 or more pdfs that I have running. It wont view all of them (flickers the images) so I cant select the one to open up when I hover over the icon in the task bar until after several tries?

    3. Windows edition: Windows 7 Professional, Service Pack 1
       Adobe Acrobat Standard DC Version 2019.010.20091

    4. Expected result: Show opened pdfs when hovering over task bar Adobe icon.

    5. Observed result: Place pointer over Adobe icon in task bar flickers opened pdf images, until after several times replacing pointer over image.

    1. Viewing pdfs from task bar flickering

    2. After minimizing the opened pdfs, I try to go to the task bar to view the 4 or more pdfs that I have running. It wont view all of them (flickers the images) so I cant select the one to open up when I hover over the icon in the task bar until after several tries?

    3. Windows edition: Windows 7 Professional, Service Pack 1
       Adobe Acrobat Standard DC Version 2019.010.20091

    4. Expected result: Show opened pdfs when hovering over task bar Adobe icon.

    5. Observed result: Place pointer over Adobe icon in task bar flickers opened… more

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    Need Info  ·  1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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17. How to Insert Image is Greyed Out on Combining , Editing, Form .

    I am Unable to INSERT an image on your COMBINE, EDIT, FORM. THE INSERT ICON is GREYED OUT

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    0 comments  ·  PDF Forms  ·  Delete…  ·  Admin →
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    Need Info  ·  Bhavna Negi responded

    Thank you for reporting this.
    We need more information on steps to be able to reproduce this issue.

    Please share the version of acrobat you are using. You can do so using the link -helpx.adobe.com/acrobat/kb/identify-product..

    And also share the test PDF file using forums.adobe.com/docs/DOC-7161 for us to investigate further.

    -Bhavna

18. How to Reset Voicemail Password Verizon

    How to Reset Voicemail Password Verizon https://www.weboquest.com/how-to-reset-voicemail-password-verizon
    How to reset your Verizon voicemail password with the steps we walk you through today to get rid of the annoying message you receive telling you that you won't be able to access your voicemail and that you need to contact customer support. Or you have made many attempts to access voicemail and they are all invalid.
    Verizon how to reset voicemail password?

    If you do not reset the password, the voicemail service will remain closed if you do not use one of the following methods:
    My Verizon Website
    My Verizon App
    Call from the phone

    How to reset Verizon voicemail password using My Verizon app?
    There are several notes to keep in mind when figuring out how to reset your Verizon voicemail password:
    1- Make sure you are using the latest version of the My Verizon app
    2- The My Verizon app works with Android 5.0 and above devices and Apple 11.0 and above devices. For other devices, you must visit the Verizon website to manage your account.
    3- Verizon available account settings vary from account owner to account manager or account member.
     How to reset Verizon voicemail password using My Verizon app? :
    Open the My Verizon app.
    Then choose the Plus sign at the bottom right of the page, then click Settings at the top right of the page.
    Enter your password, your face print, or your fingerprint. Please note if prompted.
    Go to the Security section and click Manage voicemail password.
    It will ask you for some data and data to enter in their respective fields. Then click Update at the bottom of the page:
    Then enter the new password and confirm it again.

    Note: The password must contain Do not enter a password with duplicate or consecutive numbers Enter a new password
    Second: How to change Verizon voicemail password by calling from phone?
    This Verizon Voicemail Password Reset method is suitable for all types of voicemail, be it premium, visual, or basic
    Use the code: *611 for free.
    When prompted to specify the reason for answering the call: Typically, set up your Verizon Voicemail password.
    Then enter your information for security verification.
    Follow the steps below to learn how to reset your Verizon Voicemail password.

    Third: My Verizon Website - How to Reset Verizon Voicemail Password?
    First, make sure you have a Verizon account
    Using a computer, sign in to Verizon.
    From the My Verizon home screen, go to Account > My Devices > Device Overview.
    A list of devices will appear. Click Device Management under your device.
    Then, in the Manage Voicemail Password section, click Manage.
    Then choose the following words:
    Please create a password for me, then enter your new password, and then confirm the password.

    How to Reset Voicemail Password Verizon https://www.weboquest.com/how-to-reset-voicemail-password-verizon
    How to reset your Verizon voicemail password with the steps we walk you through today to get rid of the annoying message you receive telling you that you won't be able to access your voicemail and that you need to contact customer support. Or you have made many attempts to access voicemail and they are all invalid.
    Verizon how to reset voicemail password?

    If you do not reset the password, the voicemail service will remain closed if you do not use one of the following methods:
    My Verizon Website
    My Verizon App
    Call from… more

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19. You have changed the tools window so that once a tool is selected the window collapses showing only the icon. As a result I can no longer s

    keep as it was

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20. PDFs not printing

    I downloaded purchased PDF files from Teachers Pay Teachers. Adobe Acrobat opens them. I can view them just fine. When I print, however, the job is processed, a printer icon appears showing 1 job is being created, and then the icon disappears. It doesn't appear to get to the printer at all.
    I can print with the text editor just fine.
    I am using a MacBook Air with MacOS Mojave 10.14.1 operating system. I am using Adobe Acrobat Pro DC (first time I looked, was using 2017 version, now says continuous version????)

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    0 comments  ·  Printing  ·  Edit…  ·  Delete…  ·  Admin →
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