13470 results found

1. Error using Create PDF tool - Acrobat 2017 with Office 2013

   Using Abobe Acrobat Standard 2017 - Version 2017.011.30169

   MS Office 2013

   The issuse occurs when using the Create PDF tool with MS Word and MS Excel files. You pick your file > Create > get an error from Adobe PDFMaker "An unexptected error occured. PDFMaker was unable to produce the Adobe PDF."

   The file is then silently held open in 'read only mode' and you have to kill WINWORD.exe or EXCEL.exe in task manager to release the file.

   In Word/Excel File > Save as Adobe PDF works and Printing to Adobe or Microsoft PDF works. Seems isolated to CreatePDF tool.

   We've reinstalled Adobe. repaired Office, reinstalled Office, updated c++ redistributables, recreated local profiles, tested on newly imaged laptop. We always get the error. The printing options are an acceptable workaround, but we have some people that like to use the create tool

   Using Abobe Acrobat Standard 2017 - Version 2017.011.30169

   MS Office 2013

   The issuse occurs when using the Create PDF tool with MS Word and MS Excel files. You pick your file > Create > get an error from Adobe PDFMaker "An unexptected error occured. PDFMaker was unable to produce the Adobe PDF."

   The file is then silently held open in 'read only mode' and you have to kill WINWORD.exe or EXCEL.exe in task manager to release the file.

   In Word/Excel File > Save as Adobe PDF works and Printing to Adobe or Microsoft PDF works. Seems isolated to CreatePDF tool.

   … more

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Creating PDFs  ·  Edit…  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

2. "Auto detect pen hardware to enable markup" missing from settings

   That setting is missing for one user and present for a newly created user.
   How do we get it back? When it's missing, the use of pen-based entries is horrible. When it's present the pen-based activity is fine.

   2 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  User Interface  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

3. Adobe Acrobat Portfolio and Attachment Features Need Keyboard Accessibility Enabled to read documents and access the Open Document Link

   Within Adobe Acrobat there are options to Create a Portfolio of documents or to use the Attachment feature to create a group of documents. While keyboard shortcuts allow you to browse some of the menus, get to the document list, and select a document from the list. However, there is not a keyboard short cut to read the document in the view or to access the Open Document link. It seems to be only available through mouse selection.

   This places users of these features at risk because the end user can't access the document to read it using only keyboard selections. Since these features lack keyboard accessibility, the product is not fully accessible.

   Within Adobe Acrobat there are options to Create a Portfolio of documents or to use the Attachment feature to create a group of documents. While keyboard shortcuts allow you to browse some of the menus, get to the document list, and select a document from the list. However, there is not a keyboard short cut to read the document in the view or to access the Open Document link. It seems to be only available through mouse selection.

   This places users of these features at risk because the end user can't access the document to read it using only keyboard… more

   5 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Accessibility  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating
   Need Info  ·  AdminRachit Jain (Software Engineer, Adobe) responded

   Hi,
   As I can see, the issue is related to keyboard keys, Please follow the below controls to access the Open Document link.
   Use tab to click on Attachment in Left Hand Pane. Press tab multiple times to bring the focus on the Option menu. Click Enter and Use arrow keys to navigate inside Options menu items. This resolves your access to Open Document Link.

   Secondly, Use Ctrl+Shift+Y and then Ctrl+Shift+V/B to read the document using Read out loud feature. You can alternatively see it in View Menu → Read Out Loud → Click Activate ROL → Click Read this page/ end of the document.

   Please confirm if this resolves your issue.

   Thanks
   Rachit

4. Separate Adobe Acrobat subscription license from Others

   My adobe acrobat pro is paid by a company who requires me to write a report for them (paid per document) while my adobe photography plan is personal subscription.

   It's not easy to switch between accounts in Photoshop but worse in Adobe Acrobat. If you are currently login with your other account. the options are only: "Buy, Try for free, or Quit." Why there isn't "sign in with different account" or at least an option to sign out>> sign-in as in Photoshop welcome page?

   6 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   1 comment  ·  User Interface  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

5. date picker

   I have created a pdf fillable form and the date picker and the signature box only work when I open with Acrobat. Do these not work in Chrome or Edge? I don't want people to have to use special software to fill in the form.

   • 

   2 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   1 comment  ·  PDF Forms  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

6. Can we open a PDF file like a code file, the way we used to open our code file in gvim

   Can we open a PDF file like a code file, the way we used to open our code file in gvim ie same file can be open in two/three tabs. (like seeing function decl. & it's call?) This would be very useful to read in a large PDF file, such as reading a sub chapter on page number 50 and referencing page number 225 for further explanation.

   2 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   1 comment  ·  PDF Forms  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

7. Action Wizard skips the next document after pop up message

   I'm running Action Wizard to fixup several PDFs. When an error message pops up, I click OK to dismiss it. Then I click Start to resume the Action Wizard. The Wizard skips over the next document in the list and adds a check mark as though it processed. When the summary report displays, that document is missing as though it wasn't ever in the "Files to be processed:"

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Other  ·  Edit…  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

8. Wnat to select which documents to open in DC Pro and which one in DC Reader. Or else be able to set DC Reader as default.

   Most PDF documents I open are for viewing (prefer to open in DC Reader that is got my preferred tool bar arrangements) and seldom for editing (which can be 'open with' DC Pro). Since I have both DC Reader and DC Pro installed, it does not allow me to 'open with' DC Reader anymore, even though I get option on the right-click to open menu.

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  User Interface  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

9. Could Adoble please create a Senior/Disabled pricing option

   Hi there, the companies I've worked at and later in my career, I personally have always used Adobe products. Always paid for all the software I used over the years and updated regularly. Now I find myself the victim of an unfortunate accident that has left me with what seems to be permanent brain injury. In spite of several years of therapy so far, I am no longer able to work as a creative director/designer..

   I still have hopes that I might one day recover enough to return to work, but as of the last 5 years I have been unable to hold a job. Given my limited income I can't afford the new CC rates, but I still love to do personal (non-profit) projects for myself. I run CS6.5 on my old work computer, but time is running out for it. When it dies my circumstances probably won't have changed, and I still won't be able to afford CC rates.

   Could Adobe not create a Retired/Disable category of pricing? There are so many of us that supported your company, for years, could you not give us a break now when we can no longer afford professional pricing?

   Hi there, the companies I've worked at and later in my career, I personally have always used Adobe products. Always paid for all the software I used over the years and updated regularly. Now I find myself the victim of an unfortunate accident that has left me with what seems to be permanent brain injury. In spite of several years of therapy so far, I am no longer able to work as a creative director/designer..

   I still have hopes that I might one day recover enough to return to work, but as of the last 5 years I have been… more

   8 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   1 comment  ·  Other  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

10. Scale Ratio Rounds to 2 Decimal Places

    The scale ratio requires you to input decimals rather than fractions when measuring architectural scales, i.e. 0.125" = 1'-0" for 1/8" = 1'-0". However, after inputting the decimals, Acrobat rounds to the nearest 2 decimal places. So 0.125" becomes 0.13". Doing so makes all measurements off by .005". This is unacceptable in the architectural world. This functionality should NEVER round the decimals, and should house at least 3 decimal places to ensure accuracy.

    This occurs on Mac and Windows, in every version of Acrobat and Acrobat Pro currently downloadable. It was tested by my team and internally at Adobe.

    •  

    •  

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    2 comments  ·  Other  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

11. Acrobat Pro 2020 is Uggggg-ly! And User Interface Worse

    This new version looks so childish! Not professional in appearance at all.

    AND... too many steps to digitally sign a document! It used to be so easy! Can't you revert back to what worked smoothly???????

    I truly detest working in Acrobat now.

    3 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

12. Preflight library and profile import and export dialogs inacessible

    When trying to import or export a preflight library or a profile inside a library, the "file open" dialog does not open and instead throws a warning messagebox "Error in OS call SHGetFolderPath: -2147024829". See attached screenshot. This error of course hints to something in the underlying OS, but should be handled differently by Acrobat. For example, by instead opening a "file open" dialog in some default or safe directory instead.

    I tried removing the registry key HKCU\Software\Adobe and its subkeys while Acrobat was closed. Then trying again, but it did not make any difference.

    Probably not fully reproducable on every computer. Might be reproducable by importing a preflight profile, then removing the directory it was in, and trying to import a preflight profile again.

    OS: Windows Server 2016, up to date as of 2021/01/21 (day of posting this issue).

    When trying to import or export a preflight library or a profile inside a library, the "file open" dialog does not open and instead throws a warning messagebox "Error in OS call SHGetFolderPath: -2147024829". See attached screenshot. This error of course hints to something in the underlying OS, but should be handled differently by Acrobat. For example, by instead opening a "file open" dialog in some default or safe directory instead.

    I tried removing the registry key HKCU\Software\Adobe and its subkeys while Acrobat was closed. Then trying again, but it did not make any difference.

    Probably not fully reproducable on… more

    •  

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    3 comments  ·  Editing PDFs  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

13. Renaming Date Field Changing it to Text Type

    1. Renaming Date Type field changes it to Text Type

    Issue: Renaming any Date type field when using "prepare form" in Adobe Pro, causes the field to be changed to a Text Type field. This causes issues with errors when uploading/downloading the form.

    1. Replication Steps:
       Open the Sample Document attached in Adobe Pro
       Click Tools > Forms & Signatures > Prepare Form
       This should load the open form into the prepare form tools
       Right click on the "Date" Field
       Click 'Rename Field'
       Change the name to: Date (no "afdate" suffix)
       Hit Enter
       See in the right menu, the field has changed from a Date Type to Text Type.
       Right click the field again
       Click 'Rename Field'
       add the suffix: afdate to the field name
       Hit Enter
       See on the Right menu the field had changed back to Date Type

    2. Environment:
       Windows 10 Pro
       Version 20H2
       OS Build 19042.867
       Windows Feature Experience Pack 120.2212.551.0
       Adobe Acrobat Pro DC
       Version 2021.001.20155

    3. Expected Result: Date fields should remain Date Type when they are renamed

    4. Observed Result: Date fields are changing field type when they are renamed to remove the "afdate" suffix

    1. Renaming Date Type field changes it to Text Type

    Issue: Renaming any Date type field when using "prepare form" in Adobe Pro, causes the field to be changed to a Text Type field. This causes issues with errors when uploading/downloading the form.

    1. Replication Steps:
       Open the Sample Document attached in Adobe Pro
       Click Tools > Forms & Signatures > Prepare Form
       This should load the open form into the prepare form tools
       Right click on the "Date" Field
       Click 'Rename Field'
       Change the name to: Date (no "afdate" suffix)
       Hit Enter
       See in the right menu, the field… more

    • 

    • 

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  PDF Forms  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

14. Cannot email adobe document

    Make the PDF email possible.

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Exporting PDFs  ·  Edit…  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

15. "Hover" event on buttons sometimes remains after mouse cursor leaves

    Bug related to viewing interactive PDFs.

    1. Make a PDF with a button in InDesign. Give it a different appearance when hovered by the mouse.
    2. Make multiple buttons like this next to each other (touching side-by-side) to make the problem much easier to recreate.
    3. Export as interactive PDF.

    When viewing in Acrobat DC, move the cursor accross the buttons. They show the "hover" appearance while the cursor is over a button, but if the cursor moves from one button to the next the appearance on the previous button often tends to "stick", so you end up with multiple buttons showing the "hover" state (even after the cursor has left the buttons). The speed of the cursor seems to matter to some extend. (I tested another PDF viewer, and it did not show this problem).

    It is a clear bug, and I can recreate it 100% of the time on my document. Hopefully that means you will be able to fix it.

    The problem is super easy to demonstrate in a video, so I attached one!

    Bug related to viewing interactive PDFs.

    1. Make a PDF with a button in InDesign. Give it a different appearance when hovered by the mouse.
    2. Make multiple buttons like this next to each other (touching side-by-side) to make the problem much easier to recreate.
    3. Export as interactive PDF.

    When viewing in Acrobat DC, move the cursor accross the buttons. They show the "hover" appearance while the cursor is over a button, but if the cursor moves from one button to the next the appearance on the previous button often tends to "stick", so you end up with multiple buttons showing the… more

    • 

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Edit…  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

16. Acrobat Pro DC – Text Watermark Font Bug

    Mac OS X 10.13.6
    Acrobat Pro DC – Version 2021.001.20138

    Inserting a text watermark using the Helvetica Neue font enters a series of boxes instead of the text. All weights and slopes affected except, bizarrely, the ‘Thin’ weight.

    Inserting text using the Helvetica Font produces the error message “The font ‘Helvetica,Xxxx’ contains an invalid encoding. Some characters may not display correctly”. This error message appears on saving the PDF and every time it is opened in Acrobat Reader DC.

    Both fonts are system fonts and work satisfactorily in all applications (e.g. InDesign, Word) including Acrobat Pro DC, but not as a watermark. The fonts check-out as undamaged, and are not in conflict with any other fonts.

    This bug is duplicated on more than one installation of Acrobat Pro DC on separate Macs.

    It looks suspiciously like a bug.

    Mac OS X 10.13.6
    Acrobat Pro DC – Version 2021.001.20138

    Inserting a text watermark using the Helvetica Neue font enters a series of boxes instead of the text. All weights and slopes affected except, bizarrely, the ‘Thin’ weight.

    Inserting text using the Helvetica Font produces the error message “The font ‘Helvetica,Xxxx’ contains an invalid encoding. Some characters may not display correctly”. This error message appears on saving the PDF and every time it is opened in Acrobat Reader DC.

    Both fonts are system fonts and work satisfactorily in all applications (e.g. InDesign, Word) including Acrobat Pro DC, but not as… more

    2 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Editing PDFs  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

17. copy text from PDF including changes (e.g. made with "strikethrough" or "insert" tools)

    In the commenting mode for Acrobat DC Pro, there are "strikethrough", "replace", and "insert text" tools, among others.

    When I select and copy some text (for example, to count the words or rephrase it in another window), it copies the original text and disregards anything crossed out or inserted. This means I have to re-do all the changes by hand.

    It would be great if one could copy the text in a way that incorporates the changes, similar to how you can opt to copy text with or without formatting, in some programs.

    3 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Commenting  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

18. Allow default setting to allow close of current tab when multiple tabs are open

    There is an option to always close all tabs in the dialog pop up but no option to just close the current tab by default when X'ing out on the top right of the window. I would like to be able to just close the current tab by default.

    • 

    3 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    1 comment  ·  User Interface  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

19. PDF opened with Internet Explorer DLL will not print

    When opening a PDF in Internet Explorer with the Reader DLL plugin we can no longer open the print dialogue.
    The error has started after the latest windows update to 2004 or 20H2. These are just the ones I have heard of from our users.

    I have tried to get help in https://community.adobe.com/t5/acrobat-reader/pdf-opened-in-explorer-will-not-print/m-p/11265762

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Printing  ·  Edit…  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

20. I'd love for the signature field to save multiple options for sign yourself feature

    I'd love for the signature field to save multiple options for sign yourself feature

    4 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Adobe Sign  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating