12244 results found
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Ring me
Overly charging
Have two accounts
How do I get them to ring me?1 vote -
there needs to be the facility to recover files that Adobe has erandomly decided can't be saved
there needs to be the facility to recover files that Adobe has erandomly decided can't be saved. A file that I have spent two hours working on has just radomnly disappeared. Where are the temp files???a
1 vote -
need to fix the problem of it telling me that i need to renew my subscription. you charge me every month but still say that i need to renew
fix problem with subscription notifications, i pay you every month automatically.. but say that i still need to renew my subscription and have tried going through customer service but they aren't helping/helpful
1 vote -
Acrobat crashing and wants to reopen previous windows/documents almost every time. Mac OS X Mojave.
Pretty much every time I open Acrobat, I get a window asking me if I want to restore the previous documents, because Acrobat had crashed the last time (but I didn't notice this -- I quit it manually and no notification of a crash until the next time I start up).
2 votesI am sorry for the inconvenience you are facing.
Can you share with us the acrobat version and the operating system you are using -
how do I uninstall
Please send me a link to uninstall on my mac. I thought I was getting adobe flash player and don't want this or be charged for it
1 vote -
Issue with pdf files coming from Nitro 9
When combining pdf files coming from Nitro 9, in some cases I have issues with some sentences. There are missing letters.
It doesn't appear each times, but when it appears it is always the same mistake1 voteWe are closing this case from our end as there had been no response from your side. Feel free to reopen a new case if you are still facing this issue.
Thanks
Tanvi -
More useful Admin Console
Will Adobe be giving more access to this type of information from the Console. The new console is useless - it does not have any value. The main things people need to do is reassign license, resend invitation, and check usage.
16 votes -
6800.317.14.2.10092
dobe has detected a corrupt file
1 vote -
OCR -- Can't find. It has been hidden in your new online menu system, which as a rule I find very difficult to navigate.
Pt it in a prime menu. Don't hide it.
3 votes -
Why does Acrobat default my phone pic to an unusable zoom level? Cannot save to single page view.
Import a jpg from phone. Creates pdf so big i have to mess with zoom continually. Adobe used to just have it as a single page view regardless. What am I missing?
1 vote -
Reading multi-page table with NVDA or JAWS
Accessibility with NVDA / JAWS: for a data table that spans multiple pages in large files:
UsingAcrobat Reader DC Version 2019.010.20098 on Windows 10 laptop
At present my experience is that the table is not exposed as a continuous table.
Consider a 3 column table.
Only on the first page on which the table begins, the column headers are read as one switches columns.
For an NVDA or JAWS user, every subsequent page seems to have a distinct 3 column table with x or y rows and the column headers on the first row of the table on the start…1 voteHi,
Since I haven’t heard from you, I believe the issue is resolved on your side.
Feel free to contact us anytime.Thanks
Rachit -
Allow 'No Fill' option for shapes to quick tools color changer
I can choose 'no color' in the properties dialog box for shapes, but this option is not available in the quick tools color change drop-down box. If I want a blank fill, I have to open the detailed properties dialog box every time. Can you add a 'no fill' color to the quick tools drop-down?
1 vote -
An option to create exanding/ collasping paragraphs
A built in function to create a header and a paragraph below that can collapsed or expanded when the header is clicked, while pushing down the content below it. I know that word documents and excel have similar functions.
2 votes -
Disable document cloud button
This adobe document cloud is completely worthless and is slowing my computer down at boot up on the bus (when I don't have an internet connection) Notice how I haven't ever used this cloud service, and I never intend to. Google docs was out in 2005 and doesn't slow down my computer down at boot. Please address your inadequacy or provide the option for me to disable your "service".
3 votes -
Acrobat DC crashes when opening a second PDF
Like many others I am unable to have more than one PDF open using Acrobat DC. I've gone through all the suggested troubleshooting measures and nothing has fixed the issue.
It doesn't matter how I attempt to open the 2nd PDF, Acrobat DC immediately crashes.
Any help with this would be great.1 voteI am sorry for the inconvenience you are facing.
Can you please update acrobat to the latest version.
The 2nd pdf will open in the newer tab. -
Allow Text and Shapes (rectangles) to be entered directly into Form in "Edit PDF" rather than forcing the user to use Comments
The only option to directly enter text surrounded by a shape is in Comments - or go back to square 1 and reimport the document from Word.
Allow the text entered in Edit PDF to be covered by a shape with optional properties like transparency or colored border and background.1 vote -
1 vote
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Bug: Valid JPEG inside PDF fails to decode in Acrobat DC
Bug: The attached PDF file has a perfectly valid JPEG image (1200x1600 RGB, progressive), but Acrobat DC reports "There was an error while reading a stream." Every other application can display the PDF fine (Dropbox, Microsoft Edge, PDF Expert, Google Chrome, etc). If the JPEG stream is extracted to a .jpg file byte for byte, every viewer can display it. I don't know what causes Acrobat to fail to decompress (DCTDecode).
1 voteIssue is fixed in latest DC build.
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SHOCKING CUSTOMER SERVICE
I have just wasted AT LEAST two hours of my time that will never come back trying to find a way to use the CD i bought some time ago and was told that i could download another version of it with a new attached serial number that would allow it to work although it is old.
Long story short ......hours of time waiting, inefficient language skills from customer service reps and in the final analysis a piece of software that definitely no longer works and that is known by you but not mentioned to customers. It is not the…1 voteNo response from user.
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Your circular icons in the comment panel are painful to look at. The "Text-replace" icon is illegible
You need to clean-up / simplify your comment circle icons, the previous version had non-distracting icons, in the newest version all I can pay attention to is how poor the "text-replace" icon is, scales poorly.
3 votes
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