13572 results found

1. How To Correct The Missing Highlighter Feature in Acrobat Pro DC, etc.

   After multiple Adobe Community searches trying to find how to correct the ongoing issue of not being able to apply a simple highlight feature to PDF text in Pro DC, we began to troubleshoot the issue on our end. Thanks to our IT manager, we finally found the root problem and then resolved it to correct this issue so that the highlighter tool now works as it should. There's an error with a default setting in the program. If Adobe has already resolved the highlighter situation, that's great. If not, please contact me to chat about the corrective measure needed. Thank you!

   After multiple Adobe Community searches trying to find how to correct the ongoing issue of not being able to apply a simple highlight feature to PDF text in Pro DC, we began to troubleshoot the issue on our end. Thanks to our IT manager, we finally found the root problem and then resolved it to correct this issue so that the highlighter tool now works as it should. There's an error with a default setting in the program. If Adobe has already resolved the highlighter situation, that's great. If not, please contact me to chat about the corrective measure needed.… more

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   1 comment  ·  Editing PDFs  ·  Delete…  ·  Admin →
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2. ممتاز جدا
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   1 comment  ·  Creating PDFs  ·  Edit…  ·  Delete…  ·  Admin →
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3. I can sign my docs but cannot input text. Any idea why and how to work around this?

   I can sign my docs but cannot input text. Any idea why and how to work around this?

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   0 comments  ·  Fill & Sign  ·  Edit…  ·  Delete…  ·  Admin →
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4. Sorting when Merging Components of Portfolio to a Single PDF

   Right now, if I create a Portfolio using emails from outlook, I can sort the components by the email date so that they are sorted from earliest received to latest received. However when I open the portfolio, sort it, and select File > Create > Combine Files into a Single PDF > Add Open Files, the components of the Portfolio are sorted alphabetically instead of by the date as I have them displayed in the portfolio view panel. This means that I have to individually sort each component by date using the organize pages option before I can actually complete the merge. This is INSANELY annoying and should be fixed.

   Right now, if I create a Portfolio using emails from outlook, I can sort the components by the email date so that they are sorted from earliest received to latest received. However when I open the portfolio, sort it, and select File > Create > Combine Files into a Single PDF > Add Open Files, the components of the Portfolio are sorted alphabetically instead of by the date as I have them displayed in the portfolio view panel. This means that I have to individually sort each component by date using the organize pages option before I can actually complete… more

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   1 comment  ·  Creating PDFs  ·  Delete…  ·  Admin →
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5. emailing files to multiple emails in a blind copy

   I would like to send a pdf file to multiple people to view only but in a BCC method so they do not know the other recipients of the email. this is specifically for sending large plans to multiple competing subcontractors

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   0 comments  ·  Share & Collaboration  ·  Delete…  ·  Admin →
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6. I'm logged into my account, but my comments show as someone else.

   I log into my work account and when I create a comment, it's listed under my boss's name instead of my name.
   Contact me for more info.

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   1 comment  ·  Commenting  ·  Delete…  ·  Admin →
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7. When scaling page content with the preflight the links are not scaled together with the text, but maintain their original size and position

   When scaling page content with the preflight the links are not scaled together with the text, but instead maintain their original size and position and for this reason are all in the wrong places after scaling the page content with the preflight. Is there a solution for this problem?
   For a submission I have to create a huge report consisting of a lot of documents. It is required for the report to have a continuous header on all the hundreds (or maybe even thousands) of pages. In order to insert the header I have to scale the content of the pages (shrink the content, so there will be place available on top to insert a continuous header).
   The Preflight is a good instrument to do this, but the disadvantage of it is, that all the links (which are probably thousands) are in the wrong places after scaling the page content. They keep their original size and position and each one of them needs to be re-positioned and resized manually, which will take many days of work and also will cause errors, so everything needs to be checked afterwards. Is there an instrument or workaround that will solve this problem? I am using Windows and Adobe Acrobat DC PRO. A fast solution would be great, since I have already been researching on this subject several days in the internet and are running out of time ....

   When scaling page content with the preflight the links are not scaled together with the text, but instead maintain their original size and position and for this reason are all in the wrong places after scaling the page content with the preflight. Is there a solution for this problem?
   For a submission I have to create a huge report consisting of a lot of documents. It is required for the report to have a continuous header on all the hundreds (or maybe even thousands) of pages. In order to insert the header I have to scale the content of the… more

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   0 comments  ·  Page Operations  ·  Edit…  ·  Delete…  ·  Admin →
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8. Error message "The Selected Color Format is not Supported"

   When using Adobe Acrobat Pro DC to scan a document using a HP OfficeJet Pro 9022 I receive the error message "The Selected Color Format is not Supported" after the page is scanned. A file is not produced.

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   0 comments  ·  Scanning and OCR  ·  Edit…  ·  Delete…  ·  Admin →
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9. Error message "The Selected Color Format is not Supported"

   When using Adobe Acrobat Pro DC to scan a document using a HP OfficeJet Pro 9022 I receive the error message "The Selected Color Format is not Supported" after the page is scanned. A file is not produced.

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   0 comments  ·  Scanning and OCR  ·  Edit…  ·  Delete…  ·  Admin →
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10. Error Adobe can not read your page properly....{bug}

    Hi, any idea what the error is relating to this PDF? It was created in adobe acrobat pro, but once filled and png signature image applied over the top of pdf the file shows the error pictured. The pdf previews perfect in every other PDF reader known to man apart from adobe acrobat dc and pro. HELP please. :)

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    0 comments  ·  PDF Forms  ·  Edit…  ·  Delete…  ·  Admin →
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11. Fill and Sign Checkmarks "MOVE" on the page after you save, you have to redo

    when you put a checkmark on a page, then save it, and come back, the check mark MOVES to another part of the page. this is frustrating, why does this happen? I need to be able to tic/tac numerous points of data, and a MOVING checkmark does not help.

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    2 comments  ·  Fill & Sign  ·  Delete…  ·  Admin →
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    Under review  ·  Adminsagrover (Admin, Adobe) responded

    Hi,

    Thanks for providing your feedback. It will be great if you can share a sample PDF with which you are facing this issue.

    We tried at our end and could not reproduce the issue.

    Regards,
    Sandeep

12. Every time I open or save a pdf to google drive, adobe shuts off.
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    Need Info  ·  1 comment  ·  Cloud Storage  ·  Delete…  ·  Admin →
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13. Can Adobe DC put in a presentation module.

    Can Adobe DC put in a presentation module. Whereby I can present documents, zoom in on paragraphs, highlight sentences with a plain black or white background. Remove any tool bars or menus. Allow the user to activate the presentation mode from any document. All user to key in a file name and have it bring up the document in this presentation mode. I am trial presentation consultant and currently have to use third party software that can't handle PDF's the main legal way of storing and producing legal documents. The attached file shows a sample of what is needed. This would allow any one showing PDF documents in any environment, trial, Zoom meetings, to enhance, zoom and annotate documents. This would change the way PDF are presented. I am happy to elaborate or help. There are thousands of us who would greatly appreciate this feature or module. Thanks

    Can Adobe DC put in a presentation module. Whereby I can present documents, zoom in on paragraphs, highlight sentences with a plain black or white background. Remove any tool bars or menus. Allow the user to activate the presentation mode from any document. All user to key in a file name and have it bring up the document in this presentation mode. I am trial presentation consultant and currently have to use third party software that can't handle PDF's the main legal way of storing and producing legal documents. The attached file shows a sample of what is needed. This… more

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    0 comments  ·  Other  ·  Delete…  ·  Admin →
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14. The Adobe Sign Salesforce connector App - Use field sets

    In line with Salesforce app development best practices, the Apex pages managed by the Adobe Sign app should use field sets so that we can add functionality to the existing managed visual force pages.

    In particular we have a requirement to change the AgreementEditor apex page to display the related ServiceContract rather than Contact, Account, or Contract.

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    0 comments  ·  Adobe Sign  ·  Delete…  ·  Admin →
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15. Customizable Home/Tools page

    I would like to be able to put very specific tools on the home page, such as Bates numbering, Redact, or OCR. Not just the Edit Icon but very specifically an icon that will go straight into Bates. Four clicks are too many when you work in law firm and are using Bates constantly.

    I see now the "Recommended" tools, and I expected those to "learn" which tools I used the most, but I haven't seen that yet.

    3 votes

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    0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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16. PDFMOutlookCore.dll bug

    1. PDFMOutlookCore.dll bug

    2. Since last out of cycle update on 2020-12-07 (also timestamp of the PDFMOutlookCore.dll the PDFMaker Add-in in Outlook works only shortly after Reboot for a few PDFs and then stops working, it then creates empty portfolios (see attached test.PDF) or pretents to do something but does not write any data/file to a PDF. PDF-Printing via Adobe-PDF still works from Outlook, but our Users are used to get their Work done exporting E-Mails via PDFMaker Add In.

    3. Environment: Windows Server 2016 Standard as Terminal Server/Remote Desktop Services, MS Office Standard 2019, Adobe Acrobat Standard DC continuous release, all in their latest updatet versions.

    4. Mail-Export via PDFMaker Add-In for Outlook

    5. Shortly after Reboot and a few successful PDF creations via PDFMaker the export stops working without any error message. it pretents, that the PDF/portfolio succeeded and shows up an empty portfolio.pdf, see attached test.pdf.

    1. PDFMOutlookCore.dll bug

    2. Since last out of cycle update on 2020-12-07 (also timestamp of the PDFMOutlookCore.dll the PDFMaker Add-in in Outlook works only shortly after Reboot for a few PDFs and then stops working, it then creates empty portfolios (see attached test.PDF) or pretents to do something but does not write any data/file to a PDF. PDF-Printing via Adobe-PDF still works from Outlook, but our Users are used to get their Work done exporting E-Mails via PDFMaker Add In.

    3. Environment: Windows Server 2016 Standard as Terminal Server/Remote Desktop Services, MS Office Standard 2019, Adobe Acrobat Standard DC continuous release, all in… more

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    1 comment  ·  Creating PDFs  ·  Edit…  ·  Delete…  ·  Admin →
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17. BUG REPORT - Read Only PDFs are editable on iOS devices using Acrobat App

    Situation
    A fillable PDF was created to be used as a template when bidding jobs. The PDF was placed on OneDrive and the permissions were changed to read only as to not be able to save over the blank template. When the file is open on a PC with the Acrobat DC application, the file works as intended and the user is forced to "save as" and not allowed to overwrite the blank template. When opened on an iPhone or iPad, the read only permission is completely overridden and the blank template is allowed to be edited and overwritten.

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    0 comments  ·  Editing PDFs  ·  Edit…  ·  Delete…  ·  Admin →
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18. Need darker text

    Text in PDFs is too light--much harder to read than in older versions of Acrobat Pro. Zooming in doesn't help. Please restore darker text to make documents legible without eyestrain!

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    0 comments  ·  Accessibility  ·  Delete…  ·  Admin →
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    Resolved  ·  AdminRachit Jain (Software Engineer, Adobe) responded

    Hi,
    Since I haven’t heard from you, I believe the issue is resolved on your side.

    Please connect with us incase you need any help. Also please checkout the latest features by updating to the latest version.

    Thanks
    Rachit

19. Change the text size/font style of a measured dimension!

    I think the measure tool in Acrobat Pro is very useful. But It is not possible to change the text size/font style of a measured dimension!
    I'm sorry, it would be very useful if Adobe put it on

    4 votes

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    0 comments  ·  Editing PDFs  ·  Delete…  ·  Admin →
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20. Invalid JSON

    I am trying to use Acrobat Fill and Sign feature to send documents to clients for signature. I go to send them and I get "Invalid JSON" as an error message. It kills to progress to the Fill and Sign process and brings me back to a fresh document. I am using this file created in Acrobat.

    I add two email addresses, add my own form language for the email description and body as I need to give info on other processes, and then click Continue and it gives the error message

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    4 votes

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    11 comments  ·  Fill & Sign  ·  Delete…  ·  Admin →
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    Need Info  ·  Adminsagrover (Admin, Adobe) responded

    Hi Eric,

    Thanks for reporting the issue and we are sorry for the inconvenience caused to you. I tired locally and was successfully able to send the file for Signature. Could you please confirm the following :

    1. Do you see the same error with every PDF file or with this file only?
    2. Do you observe the error with this file when you do not change the subject/body with your own language?
    3. Also are you using English or some other language for Subject/Body? Did you use any special characters?

    Regards,
    Sandeep Grover