2167 results found
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2 votes
Sorry for the inconvenience caused to you. Kindly share with us your machine details and Acrobat version.
Also are you facing this issue with a particular document. -
Acrobat DC is disabling the lights when vertex colors are used in the U3D input file, is there any way to overcome this?
I have created a U3D file with a mesh and vertex colors. I have created a PDF file using the Latex tool.
When opening the PDF file in Acrobat DC, I see that the lightning is disabled. This does not happen when the U3D file uses material colors instead of vertex colors.1 vote -
Provide for smooth video play of embedded 4K and 8K videos
It currently works fine to embed 1080P videos in an adobe document. They play smoothly and the sound and video track nicely. But could you make the same thing possible for 4K and 8K videos. At this time the video is lagging / choppy and the video freezes and all you can hear is the audio. Thank you.
4 votes -
To HIDE page thumbnails every time I open a pdf
Please set up a layout feature where I could choose if I want page thumbnails to be open every time I work with a pdf file. In fact, I prefer to hide page thumbnails pane when I open pdf documents. If want to use this pane, I can always click on the left arrow.
6 votesThanks for raising this we will surely take this in consideration.
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3D-PDF
Warum fehlt bei der neuesten Version die Möglichkeit aus den 3D-Dateien eine 3D-PDF zu erstellen?
1 vote -
Please provide downloadable pdf of Acrobat DC User Guide in case no Internet
Please provide downloadable pdf of Acrobat DC User Guide in case no Internet. I don't find online version so user friendly.
5 votes -
Stack crash when using Advanced Search on Windows 7
When using Edit | Advanced Search… on Windows 7, Acrobat Professional DC consistently crashes with the following report:
Problem signature:
Problem Event Name: APPCRASH
Application Name: Acrobat.exe
Application Version: 15.16.20039.54196
Application Timestamp: 5728a758
Fault Module Name: StackHash_f1a3
Fault Module Version: 6.1.7601.24094
Fault Module Timestamp: 5abedfcd
Exception Code: c0000374
Exception Offset: 000ce9fb
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 3081
Additional Information 1: f1a3
Additional Information 2: f1a37b16ca1208762a0b8aa6cab1b014
Additional Information 3: 491b
Additional Information 4: 491bf36471b9991aef7b9c9cc09ecca71 voteHi,
Sorry to hear that you’re facing while using Find tool.
In order to reproduce the issue in-house, can you please provide the following details :1. Please tell us the version of your Acrobat/Reader.
2. Could you please share the workflow that you’re trying to perform using the Find tool?
3. It will be great if you could share the crash dump with us.How to create crash logs on Windows environment?
1. Retry the scenario where Acrobat crashes
2. Do not close the pop-up when Acrobat crash
3. Open Task manager
4. Right-click on “Acrobat.exe *32” process and select ‘Create Dump file’
5. It will create a log file in the temp folder. (Path will be displayed on pop-up comes when logs created). You can also check this under
- Open Run process (Win+R)
- Type temp
- Logs file will be available here with name “Acrobat.DMP… -
Add auto-refresh (option) for externally modified PDF files
When you work on presentation or anything else in another application (e.g. Keynote or PowerPoint) you can browse the final result of slides in PDF format by using Acrobat Reader. In this cases every time you export updated version of the PDF file you have to close the older version, and reopen the file. It's really annoying and takes a lot of time.
I personally experience it while working with LaTeX that doesn't have a viewer. So, you quite often "export" to PDF and view via Acrobat. I have already seen other people that look for this feature and gave…
3 votes -
Windows Acrobat XI save as problem
In Acrobat XI on Windows I save as the file to create another same file. But the text in the creating file has been modified.
Steps to eproduce:
1. Open the Demo File.pdf and click "Save As" in File tab.
2. Give a name and save it somewhere.
3. Reopen the new file you will easily find it is not the same as Demo File.pdf3 votesSorry to hear your problem.
Unfortunately, Acrobat XI is no longer a supported version.
Try out the latest, Acrobat DC. If the issue persists, let us know.
You can get Acrobat DC here:
https://acrobat.adobe.com/us/en/free-trial-download.html -
play video embedded in pdf on mobile device
I can create a pdf with embedded video and email it, but the video can't be seen or accessed on a mobile device. Most businesses use email that is read on their mobile devices, so an attachment with a small video can't be seen.
5 votes -
Won't remember magnification setting
Adobe Acrobat Pro won't remember magnification setting (fit page) after save and close. If I reopen the file after quitting Acrobat it shows the previous default setting. If I force quit and reopen then the change shows. Seems its caching the old settings unless I force quit to clear.
2 votesSorry for the inconvenience caused to you.
You can get your desired results by following the below steps:
1) Open a pdf
2) Right click and go to document properties.
3) click on initial view tab
4) Select desired ‘Window options’ & saveAfter doing the above steps whenever you relaunch the pdf, you’ll get the desired page fit (you selected).
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Mobile adobe acrobat app - to be able to combine pdf files
To be able to combine pdf files using mobile adobe acrobat application
2 votes -
Acrobat quit unexpectively
With Mac os High Sierra Acrobat often quit unexpectively. Sometimes its quite impossible to check a pdf.
3 votesHi Bruno,
Can you please share the steps where you are facing this issue. Also, if it is file specific, can you please share 1 file as well.
Thanks.
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Pdf not recognized by default email application (Microsoft Outlook) on Windows 10 PC
Bug. I am unable to attach and send pdf documents from Adobe using the default email application (Microsoft Outlook) from my Windows 10 PC even though it is set up in the default applications.
5 votes -
Trial Expired
For some weird reason I probably tried Acrobat Pro DC but always had Acrobat. Since the trial expired I keep getting an error message saying I cannot access the features I normally used to even though I could have before this new Pro DC thingy!
3 votes -
BUG REPORT: 18.011.20038 Customize Quick Tools resets after every boot!
Customize Quick Tools resets after every boot on a brand new computer with a new install of Acrobat DC. Why is there NO WAY to export settings for quick import and/or copying to other machines?! This is 2018, not 1995.
2 votes -
Enhanced Search for PDF index search
- Since the indexing will index the all multiple pdfs. Type ahead search should be supported. Instead currently the user has to type and enter search for the search results.
- Since the indexing will index the all multiple pdfs. Type ahead search with number of hits found should be shown before hitting the search
- Searching should be as fast as google. 10,000 pdf files of 100kb each and type ahead search should be less than a second
- Other than scroll bar for navigating the results there should be a easier way to filter the search results.
- Grouping of folders wise doesn't…
14 votes -
Acrobat Reader/Pro do not properly support word-by-word selection in macOS
- Open a PDF containing text in Acrobat Reader or Acrobat (18) in macOS (10.12.6) on the Mac (also applies to other versions).
- In order to select a string of words, double-click on the first word and, without releasing the mouse button, drag in the required direction to extend the selection.
Expected Result: Acrobat should select the word you double-clicked on, and THEN extend the selection word by word based on the direction of the dragging.
Observed Result: Acrobat selects the word you double-clicked on, and then fails to extend the selection.
The only way to select a string of words…
3 votesHi,
Thanks for reaching out for your concerns.
We have noted your feature request. The team would evaluate it along with other features with us and taken up based on relative importance/impact.Thanks
Ayush Jain -
Pages flickering
When viewing pages, they often flicker, as if they are redrawn infinitely.
8 votes -
PDF Files Colors Look Washed Out/Dull
PDF files that are created in any Adobe CC product, while viewing in Acrobat DC, photos and colors look washed out/dull. When full screen is initiated the colors look like intended. But once back in the normal view they are dull. Creative Cloud used on 27 in. 2017 iMac 5k, macOS 10.13.3
3 votes
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