11472 results found
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1 vote
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Acrobat Reader
Installer Initialization failure. Tried every method, no success.
1 voteCould you please provide more details.
Thanks
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Bug Report - Cannot access Document Cloud Despite being "signed in"
I am signed in and I also tried to do a repair. I cannot get into the document cloud as it says to sign in. The sign in button does not work. The menu sign in/sign out shows I am signed in. Nothing is working and I could really use these documents now.
1 voteMarking the issue as resolved due to no further communication from the user. Please do let us know in case you face any issues in the future.
Regards,
Sandeep -
1 vote
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Directory locked in writing when opening a PDF created inside
Windows 7 64 bits
Adobe Acrobat 2018.011.20035I create a directory
inside i saved a jpeg
i convert trough the right mouse button : Convert to pdf format
i open the pdf file i saved in the same directory
i edit with comment or pencil annotation
i save... Impossible to save
I look the attributes of the directory :
Locked in writing
I close the document i can't save
i unlock in writing the directory
i edit the pdf
save... Impossible...I close the pdf.
Put the pdf in an other directory ...
All work !!!!ADOBE !!! Sometimes you…
1 votePlease close all instance of acrobat and try again with latest version available
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SEND FOR SIGNATURE NOT WORKING!!!!!!!
Does not send, goes into perpetual loop of "next". How do I roll back the update! Need to know ASAP!
15 votesThanks for reach out to us. It will be great if you could share the below information :
1. Machine configuration like OS version etc.
2. Acrobat version (Go to Help→About Adobe Acrobat Pro DC)
3. User id with you have logged in Acrobat.
4. Exact set of steps you are trying to executeAlso is the issue occurring with a particular type of file ?
Regards,
Sandeep Grover -
Exporting a PDF as a .docx should preserve the formatting
The .docx document created does not save formatting to allow updating of TOC or figures. It also removes spaces in some places. I understand from your tech support that this is not a P1 bug, but rather a feature that does not exist. This is a huge short coming as it really makes updating the document difficult. There should at least be a message warning the user that these features are not saved if one tries to export a PDF to MSW.
Also, saving changes to the now .docx document will arbitrarily remove some spaces between words1 vote -
Digital signature is too complex for the average Joe, i.e. me
You need to make this easier and less quirky. I'm using a mac and have downloaded acrobat pro for windows and mac. It's taken me ages and youtube videos to create a digital signature and on a blank pdf I can add it. But when sent a pdf that already contains digital signatures it won't let me sign. In the end I used Mac Preview. This obliterated the original signatures but at least I could sign and send it back for resignature by others. The whole exercise is very unpleasant and very very annoying.
1 vote -
Electronic Signature and editing thereafter
When receiving electronic signature documents, there is now - no way of applying a comment box or adding text any other way. Most departments/agencies use a Document Management System (DMS), and still print a hardcopy as part of the workflow. There is a requirement to place the DMS registration number on the PDF prior to printing, so that the document is easily retrievable on the DMS whilst the hardcopy circulates within the area. I understand the requirement that the document is not "editable" and propose the solution to allow text to be added, but somehow make it identifiable on both…
1 vote -
exportAsFDF: values are exported from fields not in the array
Steps to reproduce the issue: Create an exportAsFDF script in a privileged context in a folder level script. Specify an array of some but not every child field of a non-terminal field name using the aFields parameter with exportAsFDF. Next, employ ALL child fields of that multi-field set a pdf, not just the fields in the array, and enter values in every field in the family. Call the script from the pdf to export and save the fdf file. Reset the fields in the pdf to a blank state. Import the fdf file to that pdf.
Environment: Acrobat Pro DC;…
1 vote -
Network License Management Tool
Hello Adobe Company,
We've been your customer for 10 years. We have about 400 users that have a lot PDF requirement of use but not frequently. So, we worked with Adobe supporter to deploy Acrobat to our server for user working with PDF in order.
However, Adobe suppoter confirmed that Adobe company hasn't had any solution for license management which control users using license at a point time or kick someone who forget exiting Acrobat after using.
So i hope Adobe company can develop this solution it's very very important with a company has >400 users like us that the…1 vote -
BUG - "Printing" web page into a PDF and getting a PDF with 1/3 of the page cut off
2) Steps to reproduce the problem:
Being logged into the business account of OfficeDepot.com for the company I work for, and needing to create a PDF of a shopping list of one of my coworkers I will start by:
a) Either right clicking on the web page or clicking on the 3 vertical dots in the top right corner of the Chrome web browser.
b) I then locate and click on the "print" option.
c) When the print window comes up, I change it from a physical printer to Adobe PDF to "print" (create) a PDF of the web page…3 votesHi
Can you share in which cases Chrome extension gives poor PDF?
Thanks
Tanvi -
pdf's are frozen
pdf is frozen after opening. It will not move around with mouse.
1 vote -
just make it work! YOU ARE WASTING A LOT OF MY TIME!
I am wasting so much time registering. Acrobat will not work today. I am allowed to be on two machines at once. Make this happen.
1 vote -
Flip (i.e. 180º) page rotation
Please add a Flip (i.e. 180º) page rotation icon to page thumbnails pane and as a menu command
1 voteDid you try the existing Rotate functionality? Right click on the page thumbnail and select Rotate Pages. From the dropdown, select 180 degrees and Press OK.
Let us know if that works. -
BUG: cannot save file, text disappears
Third time this week. Working on an existing PDF with commenting tools, and when I go to save, I get the message that the file cannot be saved. Try to save as, as suggested, and get the message that there's a file error, then the text of the file disappears. (Spread in screenshot is two solid pages of text.)
5 votesPlease feel free to log another ticket in case you face the issue again.
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1 vote
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The save button is invisible but works in the title bar?
The save button is invisible but works in the title bar?
3 votesSince we havent heard back from you for so long, we are closing this thread here.
Please feel free to reach out to us again if issue persists.Thanks
Ayush Jain -
Bug - long dynamically-generated multi-item dropdown field list doesn't scroll the whole way
Hello,
In the attached file
-Select a grade under Grade Level
-Open up the standards selections under "I am going to learn" under any of the lessons
-Use the scroll bar to scroll down as far as you canI'm developing the document on a Mac OS X system but I have also repro'd the issue on a Windows system.
Expected Behavior
I expected the scrolling to go all the way down to the last item on the list.Observed behavior
The scroll only lets you go partway down the list. You can use the arrow keys to continue down…1 votePlease update Acrobat to the latest patch and check if that resolves the issue. Launch Acrobat > click “check for updates” under Help menu.
Let us know how it goes. -
Open folder of PDF from Home dashboard
I would like to be able to open the folder from where the PDF resides from the Home dashboard.
1 vote
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