11431 results found
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Contacting clients
Note to Adobe:
When your support members are trying to contact clients,
1) Always leave a voicemail when contacting by phone if the person cannot be reached at that time. I get 5-10 scam calls a day, and do not answer the phone for any number I do not recognize. If a number calls me repeatedly and does not leave a voicemail, I BLOCK IT. It doesn't help if you don't leave at least a voicemail identifying yourself. And you should have a number for that person to Call Back.
2) Do not request a response to an email from…
1 vote -
Search for a Recent File
After accessing "open existing file" have a search bar appear in the left hand column that will allow you to type in the file number you are searching for
2 votes -
Acrobat can not print EAN codes under Mojave
Hello! First: Why does this page do not exist in German?? Don't you have any paying clients outside the US??
Second: Acrobat Pro DC can not print EAN codes in Mac OS Mojave anymore. White fields are grey and cannot be read by any scanner!!! The Apple app „Preview" can do it!!!1 vote -
Acrobat OCR
When modifying a scanned document, Acrobat automatically launches an OCR process, which is indeed very useful. But, as I work either in French or in English, very often the language is not appropriate and it is only AFTER this process that the language is displayed. In the case of a bad language choice, I have to change the language and Acrobat restarts the OCR process with the correct language. So, I would like to suggest to add (perhaps as an option to be set in the preference dialog box) BEFORE the start of the OCR process the display of a…
15 votes -
Acrobat icon in Windows 10 menu
I have already reported the fact that, when installing or updating Adobe Acrobat (which happens rather often), the program icon in the Windows menu is incorrect. I know how to bypass the problem by creating manually the good icon, but each time Acrobat is updated, this bad icon reappears (see screenshot).
This is a VERY long lasting bug. So please, fix it!!!
Thank you
28 votesHi,
Could you please try the following steps and let us know if the issue is resolved:
• Delete Adobe Acrobat icon from the Start Menu, the desktop and from the taskbar.
• Go to C: > ProgramData > Microsoft > Windows > Start Menu > Programs and you’ll find the " Adobe Acrobat DC " with the wrong icon. The that looks like a shortcut. Delete it and close the window.
• Go to C: > Program Files (x86) > Adobe > Acrobat DC > Acrobat and find Acrobat.exe
• Right click on Acrobat.exe > Send to > Desktop
• Right click again on Acrobat.exe > Pin to Start Menu… and close the window
• Right click on Acrobat.exe – shortcut (that you just created on your desktop) > Copy
• Go back to: C: > ProgramData > Microsoft > Windows > Start Menu > Programs… and Paste the… -
Thumbnail display
It is very nice to have implemented the thumbnail view of Acrobat documents in the Windows explorer.
There are nevertheless three bugs:
- Their display is very (too) slow: why not incorporating directly this thumbnail (as the corresponding option in MS Word) in the file itself?
- The thumbnails are square, which means that they display blank artificial borders (vertical or horizontal, depending of the orientation of the first page)
- Very often, these thumbnails are black, thus unusable (see attached screenshot).Thank you to correct these bugs in a future update.
1 voteThank you for the suggestion. We have notified our engineering for the same. We shall get in touch with you incase we need more information.
Thank you for the patience -
Delete pages(s) from open file while performing drag-n-drop extraction
When working with a scan set to be broken into smaller files, provide a key combination (like CTRL-Alt) to automatically remove pages from the scan set after a new file has been created from a selection using drag-n-drop.
1 vote -
lookup function should work with built-in apple dictionary (and not with dictionary.com)
The current look up reference for word definitions is the webpage dictionary.com, which is really inaccurate sometimes. Besides, the whole operation of being directed to a webpage is nonsense, specially on Apple computer and devices, where you have the built in dictionaries, who are the reference source by default in any other app.
Moreover, dictionary.com only offer definitions for English words, but is useless if the user is reading a text on another language... So, just integrate the lookup function with apple dictionaries (as it already functions on the mobile app for iPad, for instance)15 votes -
1 vote
Hi,
Apologies for the inconvenience caused!
Could you please follow the steps in the below article to use the email icon to send PDF directly as email attachment.
Link : https://helpx.adobe.com/acrobat/kb/send-email-attachment.html
Please let me know in case of any concerns.
Regards,
Sahil -
Second ID for Second Subscription
If a customer wants to purchase more than 1 subscription, they should not have to create a second email and sign in as a separate customer. In order to buy 2 subscriptions, I have to create a separate email, separate password, and sign in separately under a second Adobe ID.
1 vote -
I am so disappointed because this widely used program is too expensive for a person living on disability to afford.
Affordability is way over the top for this idea. A program that is so widely used by most everyone is dangled at us like a bone on a string and we cannot afford to purchase it. A few dollars to thousands of people who can afford it, is millions to a few who cannot make ends meet everyday. Why is there not concessions made for those who simply cannot afford it. The supposed "free" PDF programs are not free, or at least I cannot find one that is. This is ridiculous. Prior to becoming disabled, I went to school and…
1 voteThanks for your feedback, we will take this concern forward with the concerned team.
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1 vote
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Remove To Do List
Remove the To Do List. I've got Documents sitting there that have been signed years ago yet there's still sitting there bugging me to sign them.
STOP ADDING UNNEEDED "FEATURES" AND FIX THE BUGS.
1 vote -
Fill & Sign Missing Fill
The ability to add a date to my signature with Fill & Sign is a serious limitation (the document has active fields.) Blocking the "fill" may be "as designed", but the design is flawed because it prevents important functionality.
2 votesHi,
This is an As Designed feature. we have shared your feedback and will let you know in case we plan something for the future.
Regards,
Sandeep -
2 votes
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Being able to change the order of files in a portfolio. How do I get an older version of Acrobat Pro?
I can't reorder files in a portfolio. I'd like to purchase an older version of Acrobat Pro, please, that supports reordering portfolio document contents.
1 vote -
1 vote
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Keyboard shortcut for "Fit one full page to window" button
There should be a keyboard shortcut for the "Fit one full page to window" button. I use this button every time I open a PDF (usually because the document settings are set to one-page continuous, my application settings are already set to one page).
3 votesLooks like this is resolved.
Closing this thread -
Convert, not embed, email attachments (carry over attachment into the converted PDF)
Attachments need to be converted to be included and placed behind the email. Email + attachment in one PDF, not embedded. As previously noted, this is a very important feature for law firms.
10 votesThanks for your feature request. We have added it in our backlog which will be prioritized based on other items. We will keep you posted with the progress.
Thanks
Tanvi -
BUG Acrobat 2019.008.20080 does not apply action to all pages
BUG Acrobat DC 2019.00820080 no longer applies action to all pages even though the setting for all pages it selected. This action has been working for over a year but since updating to 2019 it appears to be broken. In the attached file the water mark should appear on both pages.
1 vote
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