13467 results found
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Compare gives bad parameter error message
When comparing pdfs I get a bad parameter message. No other explanation.
4 votes -
Pro DC intermittent crash when scrolling, recognizing text, editing, etc
Acrobat Pro DC crashes intermittently at various points during my use of the program. I use it all day long at work, to review claim documents and invoices, and I have to run recognize text, highlight/edit things, and move throughout legal documents by scrolling or searching. It crashes when I try to do literally anything but not every single time. Whenever it crashes, it shows me the crash window twice (window comes up, I click close, it lags and closes the message box, then brings it back up-- every single time, I get the crash notice twice per crash, losing…
1 voteSorry for the issue that you are facing while using Adobe Acrobat.
Could you please share the Crash dump when Acrobat crashes.Steps to collect the crash dump :
When Acrobat crashes (If you get this error message “Adobe Acrobat DC has stopped working”)
1. Open Windows Task Manager
2. Got To Processes, there you can see a process “Adobe Acrobat DC” / Acrobat.exe
3. Right Click on this process and click “Create Dump File”
4. Dump file will be created in the Temp folder of user (as specified on the dialog you get after creating dump files).
5. Save this DMP file on any Cloud Storage and Share the link for that with us.We will try to analyze your issue on once you share this information with us.
Regards,
Arvind -
Windows shutdown permission error
After latest update to Acrobat DC, dated 2/4/2020, users get the following error when shutting down or restarting their computer: "You don't have permission to shut down and restart this computer."
The problem seems to be isolated to shutting down/restarting via the start button. The computer can be shut down via command prompt, or red button on login screen.
If I disable the 3 Adobe services relating to license check and updates, then restart, the problem goes away.
1 vote -
Adobe Acrobat Reader DC installed displaying another app's icon
I installed Adobe Acrobat Reader DC on my new Windows 10 laptop. After installation I was looking for the familiar Adobe icon, and it was nowhere to be seen. The only icon that said "new" was the icon for One Photo Viewer. I hovered the pointer over it, and it identified the app as Adobe Reader! I clicked on it, sure enough it opened Adobe! What gives??? I restarted the computer, no change. How did Adobe install with another app's icon????
3 votes -
Adobe Sign while on VPN
It would be great to be able to use Adobe Sign while connected to a VPN. Users are getting company documents from the network servers while on the VPN but when they need to push out these documents for signature, they have disconnect from the VPN and then send the documents. This is a little cumbersome and can be a huge slowdown if they have to download large files to their local drive before they can send them out. This used to work before but for some reason it does not work while VPN any more.
2 votes -
It's 2020--we need Acrobat Pro x64 for Windows
It's 2020. We still do not have Acrobat Pro x64. Our company develops engineering solutions around the world for aerospace and car companies, and the aerospace models are enormously complex--despite all efforts to compress models and use other formats to reduce size, the fact is that Acrobat does not handle these well, often freezing or crashing (even more prevalent since the Windows 10 required switch, as Win10 is so consistently buggy). It's 2020 and there is no excuse that we're still asking for a 64-bit version of Acrobat Pro on Windows. If you've already moved to x64 for Mac, you've…
4 votes -
BUG: Default size when opening a PDF file
BUG: Default size when opening a PDF file.
I've tried all the suggestions, but when I open a PDF file, it opens with 199% or 165% BUT NEVER smaller. I would prefer that it ALWAYS opens in 75% or 100%. It is a waste of time to go and click on the - to make it smaller.
I've changed the settings in Edit -- Preferences -- Page Display & Accessibility to 75% / Single Page.
What else can I do?? Please help.It is sooo frustrating!
1 vote -
Digital Signature is not functioning
I've successfully set up my digital ID and certificate. I click on Tools, Certificates and then Digitally sign. When I drag my mouse to create a signature box and digitally sign, the whole screen becomes dark and digital signature won't appear. Please help me with this!
I'm using Adobe Acrobat Reader DC version 2019.021.200612 votes -
Photoshop, Premire Pro et After Effect.
Bonjour, dans Photoshop, nous ne pouvons plus détourer les cheveux avec un masque d’écrêtage vraiment dommage j'ai du utiliser une vieille version qui fonctionne mieux, étrange. Dans Première Pro quand J'importe des sons elles sont muet tandisque sur mon bureau non. Dans After Effect j'ai du utiliser la version 2019 ou 2018 pour ne plus avoir d'erreur de carte graphique ou je ne sais pas quoi. Mais merde pour quoi je paye moi, pour des mises a jours bugger?? Quand même faite moi payer une fois pour une version correcte et je vais être content arrêter avec vos payement par…
1 vote -
Photoshop, Premire Pro et After Effect.
Bonjour, dans Photoshop, nous ne pouvons plus détourer les cheveux avec un masque d’écrêtage vraiment dommage j'ai du utiliser une vieille version qui fonctionne mieux, étrange. Dans Première Pro quand J'importe des sons elles sont muet tandisque sur mon bureau non. Dans After Effect j'ai du utiliser la version 2019 ou 2018 pour ne plus avoir d'erreur de carte graphique ou je ne sais pas quoi. Mais merde pour quoi je paye moi, pour des mises a jours bugger?? Quand même faite moi payer une fois pour une version correcte et je vais être content arrêter avec vos payement par…
0 votes -
Keyboard shortcut for previous result in Find and Replace dialog
We can use "Enter" to go to the next result when finding text in a PDF, but there is no keyboard shortcut to go to the previous result. I expected "Shift+Enter" to go the previous result, following the convention of using "Shift+<Key>" to navigate backwards, but instead, "Shift+Enter" just goes to the next result.
1 vote -
Adobe Acrobat Share Feature
I use Adobe Acrobat for my own personal use. The share button has a window that pops up every single time I transfer a document from Microsoft Power Point to Adobe. It's a pain in the neck. Please give me the capability of de-activating the Share Feature. Permanently would be good because I never use it, but at least temporarily would be good. I use the paid subscription and have all your programs, so it is updated constantly. Thanks.
Patsy Pankey
2 votes -
Adobe Scan failure with Mac
ADOBE says they have an issue with latest Mac update. can not find scanner.
HELP!!2 votes -
Right Click Look Up Words for their Definition
Right Click Look Up Words for their Definition
The option to search for the definition of the word just by selecting then right-click to chose Look Up is very helpful; though I wanted to report a small problem.
If a word has a period (.) behind and you select it, it will search the word in dictionary.com to include the period. For example, if I want to search for a word that is the last in the sentence i.e. the word [questionable.] it will look for that word and the period.
This does not happen with words that have a…
5 votes -
Dimension text color
[Measuring tool] Please add the ability to change the color of dimension text, similar to the ability to change the color of the dimension leaders & arrows.
7 votes -
No Longer Able to Keep Tool Selected
You are not able to keep a tool selected any longer. If you use it once, then it reverts back to the cursor. Stamps, highlighter, comments, all of them. This had been a feature in Acrobat since I can remember and all of a sudden they removed it. WHY? Bring it back. There are several other people on here complaining of the same thing but if they don't respond, they say the issue is resolved. It is not in any way "resolved". Please bring back asap.
10 votes -
Working with sticky notes - date showing
I would like to have the date show up in the sticky note.
Currently, only the Author and time show up.
Why not have all three? It would be very helpful, as I currently have to key in today's date every time I enter an order or if I reply to the sticky note.
2 votes -
Support CC library
While the cc library is available at powerpoint and word is it needs to support on PDF and acrobat as well. It is necessary for the team and collaboration.
2 votes -
Don't ignore apple's iCloud
INCUDE iCloud for us mac folks... you have dropbox, google (which I hate) so why do you ignore the one company that made you famous years ago
3 votesThanks for reporting the issue. We are looking into it and will keep you posted in case of any updates.
Regards,
Sandeep -
2 votes
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