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Acrobat for Windows and Mac

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13853 results found

  1. combine files thumbnails not in proportion

    I've just noticed that in the Combine Files panel, the thumbnails of the files I pull in are squished out of proportion. The thumbnails of the finished file (after I click "Combine") are just fine though - no issues with those. But the squished thumbs are very strange.

    0 votes

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    0 comments  ·  Creating PDFs  ·  Admin →
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  2. Trouble Printing PDFs hard copy; defaulting to print to pdf

    I am having trouble printing PDF documents right now. When I attempt to print, my laptop immediately takes me to a print to pdf option even though I am selecting my printer as opposed to the print to pdf option. I really need this fixed quickly

    2 votes

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    1 comment  ·  Printing  ·  Admin →
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  3. Redact tool not working

    Updated today as prompted by Adobe. My redaction tool no longer works. When I go to apply redactions, I just get a white box with a spinning blue circle in it. Tried restarting, extremely frustrating as redactions and batestamping are the only reason I'm paying for an adobe subscription. Redactions worked beautifully on the version I updated from.

    3 votes

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    1 comment  ·  Editing PDFs  ·  Admin →
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  4. Invalid JSON

    I am trying to use Acrobat Fill and Sign feature to send documents to clients for signature. I go to send them and I get "Invalid JSON" as an error message. It kills to progress to the Fill and Sign process and brings me back to a fresh document. I am using this file created in Acrobat.

    I add two email addresses, add my own form language for the email description and body as I need to give info on other processes, and then click Continue and it gives the error message

    4 votes

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    11 comments  ·  Fill & Sign  ·  Admin →
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    Need Info  ·  Adminsagrover (Admin, Adobe) responded

    Hi Eric,

    Thanks for reporting the issue and we are sorry for the inconvenience caused to you. I tired locally and was successfully able to send the file for Signature. Could you please confirm the following :

    1. Do you see the same error with every PDF file or with this file only?
    2. Do you observe the error with this file when you do not change the subject/body with your own language?
    3. Also are you using English or some other language for Subject/Body? Did you use any special characters?

    Regards,
    Sandeep Grover

  5. Lock all fields except signature boxes in a document - flatten PDF

    Before sending our contracts to customers, we need to lock all fields so that customers cannot edit or select the fields; or flatten the PDF.=. The only fields that we want active for the customer are signature boxes. In order to do this, we currently have to open the PDF in Apple's Preview... then export the file AGAIN as a PDF. Then open again in Adobe as it will now be a flat PDF file. Then we have to send the file to the client and manually insert all of the signature fields where necessary.

    This is a tremendous waste…

    1 vote

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    0 comments  ·  Adobe Sign  ·  Admin →
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  6. font changes

    I start filling pdf and it uses one font. Then I use some of this letters (č,ć,š,ž,etc.) and it changes font to some other. I dont care what font i use, but i look like ****** sending filled pdfs with 2 fonts. I dont want to use 2 fonts. please help

    6 votes

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    2 comments  ·  Fill & Sign  ·  Admin →
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    Under review  ·  Adminsagrover (Admin, Adobe) responded

    Hi,

    Thanks for providing your valuable feedback. We are looking into it and inform you in case we have any updates.

    Regards,
    Sandeep Grover

  7. Bug: Replace Pages, then Save...text disappears, leaving only fields

    The steps: Replace Pages, Save.

    Acrobat loses all the text, leaving only fillable fields.

    It doesn't happen for all PDFs.

    This is the third version of Acrobat that has this problem. Isn't it time to fix this bug?

    I have looked several times on the Internet for references to this bug, and have found nothing.

    2 votes

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    0 comments  ·  PDF Forms  ·  Admin →
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  8. Form fields need manual adjustments to pass PAC3 checker.

    When checking forms in the PAC3 checker, I'm always getting this error for all the form fields: Possible inappropriate use of a 'Form' structure element.
    In Acrobat (2020.009.20063 on MacOS X) I've done the accessibility check and the PDF/UA preflight without any problems, so the PDF should be ok.
    To fix the problem I'm manually assigning the attribute "Placement: Block" for each form field in the tags panel, which is a lot of work. Is it possible to add that attribute automatically when creating the form field?
    I could buy axesPDF QuickFix to fix the problem, but this should be…

    3 votes

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    0 comments  ·  PDF Forms  ·  Admin →
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  9. Combine four separate actions - copy, highlight, open pop-up note, paste copied text into note - into one keystroke action.

    Combine four separate actions - copy, highlight, open pop-up note, paste copied text into note - into one keystroke action. Or alter the 'Add Note to Text' option to include the selected text within the note as opposed to it just being a highlight. This way the highlighted portion will be included in comments summary reports.

    1 vote

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    0 comments  ·  Commenting  ·  Admin →
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  10. I need military's support

    I need approved insurance and military's documents to Donnie Dewayne Jackson

    1 vote

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    0 comments  ·  PDF Forms  ·  Admin →
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  11. Acrobat Pro DC crashes

    Acrobat Pro DC crashes while trying to start a multimedia file. It just closes and I can't do anything to report the problem.

    2 votes

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    0 comments  ·  Page Operations  ·  Admin →
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  12. Annoying changes

    Why do I have to sign in to forward a file to email? This is a new function and it's **** annoying. Please change it back or I will switch to Bluebeam

    1 vote

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    Under review  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  13. Multi page scanning

    When scanning multiple pages, the scanner scans all the pages but the adobe program just reads the 1st page and freezes up. you can not close. operation not allowed still in scanning process.

    2 votes

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    2 comments  ·  Scanning and OCR  ·  Admin →
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  14. Multi page scanning

    When scanning multiple pages, the scanner scans all the pages but the adobe program just reads the 1st page and freezes up. you can not close. operation not allowed still in scanning process.

    2 votes

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    2 comments  ·  Scanning and OCR  ·  Admin →
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  15. Every time I try to use this, I get a different set of randomly chosen documents. Can you make it like File Explorer?

    Can you make the interface more like File Explorer? Every time I log on, all I get are what look like randomly chosen files.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  16. Preview a form without having to send it to someone

    Unless I'm missing something, there's no way to preview/test a online form/template without sending it to someone for signature?

    1 vote

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    0 comments  ·  Adobe Sign  ·  Admin →
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  17. Getting jibberish when converting a web page to PDF

    When converting a web page in Edge (usually an invoice from an on-line purchase to PDF), portions of the text are converted to total jibberish. Converting the same page using the built-in Microsoft PDF converter works correctly.
    Microsoft Edge 44.18362.449.0

    1 vote

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    0 comments  ·  Creating PDFs  ·  Admin →
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  18. New Fill and Sign experience a total fail!

    The new "Fill and Sign experience" being tested is a total fail. The Sign Yourself button is completely unresponsive and my saved signatures and initials are no longer available. The test has rendered Adobe Pro unusable for e-signing documents myself.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Need Info  ·  Adminsagrover (Admin, Adobe) responded

    Hi,

    We are very sorry for the inconvenience caused to you. Can you please provide us the following details :

    1. Does this issue happens with all PDF files or some specific PDF file. If possible can you please share a sample PDF with us.
    2. Details of your OS.
    3. Does Application goes to Not responding when you click on the Sign yourself button? You can follow the steps at : https://helpx.adobe.com/in/acrobat/kb/collect-logs-crash-freeze.html to generate the dump files.
    4. Are you not able to create a new signature/initial from the sign yourself drop down?
    5. It will be great if you can share a screenshot/video demonstrating the issue.

    Please feel free to write directly to me at sagrover@adobe.com

    Regards,
    Sandeep Grover

  19. file will not save to anything.

    file won't save, everything greyed out. no explanation why. need to send to print asap. horrible software

    2 votes

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    1 comment  ·  Page Operations  ·  Admin →
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  20. Duplication thumbnails fiil and sign issue

    When I have a heading that can be duplicated but a list of names that are different I run into an issue. The names I populate on the first page will automatically appear on the second page. Then when I change the names on the second page it will change the names on the first.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Under review  ·  Adminsagrover (Admin, Adobe) responded

    Hi,

    Thanks for reporting the issue. I tried and observed that the issue is happening when you perform a Save As operation and not on a direct Save operation. Also the issue seems specific to this file.

    You can try this workaround if it helps. In the meanwhile we are looking into this issue and will inform you once we have new updates.

    Regards,
    Sandeep Grover

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