13779 results found

1. Cant download PDF's from the internet

   When I download a PDF from the internet I get the following error.
   "There was an error opening this document. The file is already open or in use by another application"

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   0 comments  ·  PDF Forms  ·  Edit…  ·  Delete…  ·  Admin →
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2. Searching PDFs makes pages turn the wrong way

   When making PDF searchable, it rotates a number of random pages the wrong way around.

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   0 comments  ·  Scanning and OCR  ·  Edit…  ·  Delete…  ·  Admin →
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3. Remove the 'Home', 'Tools', 'Document' buttons.

   Remove the 'Home', 'Tools', 'Document' buttons.
   Again, these buttons seem to me that they belong on the main tool bar, instead of wasting tons of space on the 'customizable' quick access tool bar. Why are they there? i don't know.
   It seems to me, that adobe has a lot of programmers with ideas, but no adobe test users, to let them know, whether the idea is good or bad.

   Adobe: please don't rely on us, the general user, to give you feedback to do that job for you. We all have work to do, and want to get it done fairly quickly. We don't want to end up frustrated with new additions, that ended up being a bad idea. Thanks.

   Remove the 'Home', 'Tools', 'Document' buttons.
   Again, these buttons seem to me that they belong on the main tool bar, instead of wasting tons of space on the 'customizable' quick access tool bar. Why are they there? i don't know.
   It seems to me, that adobe has a lot of programmers with ideas, but no adobe test users, to let them know, whether the idea is good or bad.

   Adobe: please don't rely on us, the general user, to give you feedback to do that job for you. We all have work to do, and want to get it done… more

   9 votes

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   3 comments  ·  Other  ·  Delete…  ·  Admin →
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4. Remove the 'share', 'feedback', 'learn', 'notification' and 'profile' buttons

   Remove the 'share', 'feedback', 'learn', 'notification' and 'profile' buttons.
   these buttons are rarely (possibly never) used by the average pdf user.
   even if they are used by some, they should be removable, just like any other tools on the 'customizable' quick access tool bar.
   it is very annoying to have 5 big buttons getting priority over the customizable tool bar. I add and remove the buttons i need on the quick access tool bar, and they end up being hidden by 5 big useless buttons.
   move these buttons to the help menu, where they belong.

   39 votes

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   21 comments  ·  Other  ·  Delete…  ·  Admin →
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5. It bugs, because I saved a PDF, but I can't find it anymore

   It bugs, because I saved a PDF, but I can't find it anymore

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   0 comments  ·  Delete…  ·  Admin →
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6. Why do i have to login-in to me Adobe account every day? until 2 weeks ago i never had this issue

   Why do i have to login-in to me Adobe account every day? until 2 weeks ago i never had this issue

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   0 comments  ·  Installation and Licensing  ·  Delete…  ·  Admin →
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7. Remove or have an option to turn of document caching in Acrobat

   As an agency, we prepare artwork in Indesign and PDF to send to clients. All work is proofed within Acrobat prior to sending and amended if required.

   Any amends are re-pdf'd and re-proofed. These amends need to stay under the same version no (read file name) but unfortunately Acrobat now caches pdfs so if we amends a document within indesign and re-open in acrobat with the same file name, it will open the older cached version and not the updated version.

   Because this is our internal proof, this file name and version no needs to stay the same before we send to our client so that to them its just the next consecutive proof no from the last version we sent.

   We therefore require an option to turn off document caching in acrobat as it is creating workflow issues when proofing. It also allows for error as we now have to rename files and then rename back before sending to clients.

   As an agency, we prepare artwork in Indesign and PDF to send to clients. All work is proofed within Acrobat prior to sending and amended if required.

   Any amends are re-pdf'd and re-proofed. These amends need to stay under the same version no (read file name) but unfortunately Acrobat now caches pdfs so if we amends a document within indesign and re-open in acrobat with the same file name, it will open the older cached version and not the updated version.

   Because this is our internal proof, this file name and version no needs to stay the same before we… more

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   1 comment  ·  Other  ·  Delete…  ·  Admin →
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8. add a setting for zoom wheel reverse.. Push should mean the part or doc on screen goes away from you… eg work goes away Pull the wheel towar

   Add a setting for zoom wheel reverse.
   Push should mean the part or doc on screen goes away from you… eg work goes away
   Pull the wheel toward you … pulls the item / work towards you…

   4 votes

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   1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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9. reader will not render pdfs correctly

   Please see attachment. This is unusable.

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   0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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10. Separate the Ability of Filling Fields and Signing Fields

    Suggesting: Fill-able Fields and Signature Fields should have separate rights and properties that made them independently manageable such as:

    Providing users the ability to lock out the ability to fill out a fields SEPARATELY from signing fields when using password protection

    OR simply making these fill-able and singable fields distinctly separate to where when going through the process to send a document out for the signature of recipients, users are able to ensure that fill-able fields REMAIN READ ONLY.

    Problem: We would like to fill out a form for a new employee including their pay rate for their offer letter.

    We would like these fields LOCKED after we sign the document and send it to the new employee for signture in 13 places over 26 page.

    We've tried this by:
    1) Having the Hiring Manager digitally sign the document and make all the fields "READ ONLY". BUT when we send the document through the signature process all the fields become editable again. Not acceptable. We are not asking recipient to reedit out offer letter or other terms presented to them.

    2) We looked at making the document password protected and thus limiting the recipients ability to edit and fill out fields BUT going through the signature process opens all fields up for editing again. Not acceptable for the very same reasons above.

    What we are forced to do now, is PRINT the document as a PDF and then designate the 13 places over 26 page we had previously designated for signature. This is time consuming and very unattractive not efficient.

    Suggesting: Fill-able Fields and Signature Fields should have separate rights and properties that made them independently manageable such as:

    Providing users the ability to lock out the ability to fill out a fields SEPARATELY from signing fields when using password protection

    OR simply making these fill-able and singable fields distinctly separate to where when going through the process to send a document out for the signature of recipients, users are able to ensure that fill-able fields REMAIN READ ONLY.

    Problem: We would like to fill out a form for a new employee including their pay rate for their offer letter.

    … more

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    0 comments  ·  Security & Digital signatures  ·  Delete…  ·  Admin →
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11. Photoshop export as JPG is defaulting to 96dpi and unchangeable

    Prior to fall 2019 I could export a JPG file from Photoshop at the resolution specified in the print option. now as of release 21.1.1 it only exports as 96dpi. (As a work around I need to use Adobe Bridge to export the file correctly.) The current online documentation was done in 2019 and supports how I had been exporting.
    I understand the export interface was standardized. This appears to be a software regression.

    The output resolution of a jpg file should be able to be adjusted by the user from the export interface.

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    0 comments  ·  Other  ·  Edit…  ·  Delete…  ·  Admin →
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12. User doesn't have license gets Weird error message while login

    On accessing the below link

    https://cliffordchance.eu1.documents.adobe.com/account/home

    • user is directed to SSO page
    • he provides his email address there to sign-in
    • if the user does not have the necessary license to use Adobe Sign, he gets a weird message that the users do not like (screenshot attached).
      

    Can you please change it to something that is more meaningful to a common user and he clearly understands what is it that he/she is lacking.

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    0 comments  ·  Adobe Sign  ·  Edit…  ·  Delete…  ·  Admin →
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13. Checkbox to flatten files before combining

    I used acrobat to create a fillable pdf. Now, when I receive them back, I want to be able to combine them into 1 pdf. When I do that, it overwrites all the fields with the info from the first file. Incredibly not helpful. If there was a box that I could check that would tell the program to flatten the files before they were combined, that would be helpful.

    2 votes

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    1 comment  ·  PDF Forms  ·  Delete…  ·  Admin →
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14. Safety Preview rather than ArtBox Preview

    Seems like the ArtBox preview is redundant to the TrimBox preview. Is there a way to change ArtBox to Safety guide preview? And have the page margin guide be the Safety? The preview would be helpful for reviewing live areas before the trim.

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    0 comments  ·  User Interface  ·  Edit…  ·  Delete…  ·  Admin →
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15. Scanned document does not print

    Mac OS Catalina Version 10.15.4, Fujitsu ScanSnap i500, HP Officejet Pro 8210. Acrobat DC
    I cannot print some large files to my HP 8210. It spends a long time sending it, but nothing happens except it disappears from the que. Since having to abandon the old Acrobat 11 Pro, this has been a reoccurring problem.

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    0 comments  ·  Printing  ·  Edit…  ·  Delete…  ·  Admin →
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16. Updating Shared Files

    When sharing a file for feedback, it would be nice if the shared file would update once changes are made and resaved. So you don't have to send a new link, which could get confusing if someone opens the wrong link. I hope that made sense. If this is already possible, someone please fill me in.

    2 votes

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    0 comments  ·  Share & Collaboration  ·  Delete…  ·  Admin →
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17. Better labeling of Action Wizard Controls for screen reader users

    I am encountering problems with poorly labeled controls in the Acrobat DC Action Wizard. As a blind screen reader user, I would greatly appreciate anything you can do to improve the control labels that are spoken by screen readers. I am using the JAWS 2020 screen reader with Acrobat DC version 20.006.20042.
    The issues I have encountered:

    1. Some of the button control labels are unclear and it is difficult to determine which control has focus. For example, when adding a Watermark, the button to add the watermark is spoken as “Add”. If I press “space” to select this option, another button appears, spoken as” Add”. I must tab to this second “Add” button and press enter to set watermark options.

    2. I do not see a clear way to determine which control has focus when rearranging the sequence of actions. None of the buttons say “Selected” to let the user know which option is highlighted and will be modified by the “Move Up”, “Move Down”, or “Remove” from sequence buttons.

    3. If using the NVDA or Windows Narrator screen reader, none of the options in the Action Wizard seem to read. These options due seem to be spoken in JAWS.

    4. When trying to run an action, focus is automatically placed on the “Select a File” button. When I attempt to tab from the “Select a File” button to the “Start” Button, to launch my action, Acrobat DC crashes and completely closes. The only work around I have found is to not use keyboard navigation and instead use the mouse emulation options in JAWS to find and activate the start action button.

    I don’t know if I have explained these issues clearly enough for you to reproduce. I need to use Acrobat DC in my work and would greatly appreciate if these issues could be resolved. Any assistance you can provide is greatly appreciated.

    Thanks,
    Peter

    I am encountering problems with poorly labeled controls in the Acrobat DC Action Wizard. As a blind screen reader user, I would greatly appreciate anything you can do to improve the control labels that are spoken by screen readers. I am using the JAWS 2020 screen reader with Acrobat DC version 20.006.20042.
    The issues I have encountered:

    1. Some of the button control labels are unclear and it is difficult to determine which control has focus. For example, when adding a Watermark, the button to add the watermark is spoken as “Add”. If I press “space” to select this option, another… more

    2 votes

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    1 comment  ·  Other  ·  Delete…  ·  Admin →
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    Need Info  ·  AdminRachit Jain (Software Engineer, Adobe) responded

    Hi,
    I checked the issues after your response.

    For point 2, the behaviour is as designed. It seems that the user have to select the option as the default selected item is the last added item in RHP and if no addition is done, then none of the option is selected. Further, I’m not able to hear “AV container View” with controls. I’ve informed the engineering team regarding this.

    For point 3, I have raised the issues with engineering team and hopefully it will be fixed in future release.

    Thanks
    Rachit

18. show correct colours for CMYK annotations

    According to the PDF spec it's possible to create coloured annotations which are non-RGB. However, when you create i.e. a CMYK annotation, Acrobat takes the first three values and interprets them as RGB. I.e. [1 0 0 0] results in red instead of cyan, see attached example.
    Interestingly, Preflight validates the document so somewhere in the company the knowledge is available.
    The goal should be that annotations are displayed correctly independent of how many colour channels are there.

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    1 vote

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    1 comment  ·  Commenting  ·  Delete…  ·  Admin →
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19. Please remove "Please wait while the document is being prepared"

    Please switch off "Please wait while the document is being prepared" displayed each time I open a document. This feature is necessary only for selected users and hampers very much typical program use.

    3 votes

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    7 comments  ·  Accessibility  ·  Delete…  ·  Admin →
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    Resolved  ·  AdminRachit Jain (Software Engineer, Adobe) responded

    Hi,
    Since the issue is resolved for you, I believe we can close on this now. Also, we would try to improve the experience for you on your suggestions in the coming future.
    Please feel free to contact us in case of any issue.

    Thanks
    Rachit

20. Copy PDFs within Document Cloud

    It would be great if from within Adobe Document Cloud we could make copies of PDFs. Currently the workflow that was described to me from tech support was that I would have to download the PDF then upload another copy.

    1 vote

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    Resolved  ·  1 comment  ·  Cloud Storage  ·  Delete…  ·  Admin →
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