11634 results found
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Paper Capture Recognition service experienced an error
Yesterday I purchased 1 year subscription to Adobe Acrobat Pro and since installation I am unable to edit PDFs due to the following pop-up error message:
"Unable to process the page because the Paper Capture recognition service experienced an error. (6)".
I have searched all over the internet for its solution but could not find one. This is really frustrating, bought an annual subscription and still not able to edit PDFs. I feel that I have wasted my money in buying the subscription.1 voteIssue resolved at customer end.
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Can't sign fillable forms in Acrobat DC Pro
Acrobat Pro XI allowed signing fillable forms. Now when i try to sign one after others have signed in their blocks, it won't let me.
Please fix this. It is a major hamper to my work.
2 votes -
Signing in is an arduous process which doesn't work more often than not. I have since found I need to close and open multiple times.
I get the confirmation licensing message after logging in, but it always stays as 'log in' on the top right instead of my name. Restarting and clicking the login box sometimes fixes it. Longterm issue.
1 vote -
Locks up
I'm 2 hours into filling a form and it decides to lock up+#*#.
Don't know what to do but if I loose my info I will quit paying for Acrobat!2 votes -
Absolutely Unusable
I am running Windows 10. Since the last Adobe Acrobat Pro update, the program has been absolutely awful. Opening a document is a minute long process much less doing anything else to it. I had to download another program to be able to view PDFs for work. Very frustrating. Been like this for at least a month.
3 votesApologies for your inconvenience. Can you please provide the version of Acrobat you are using.
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S-L-O-W is how to describe the latest version. Hoping to find an alternative product. Used to love Acrobat.
Running Acrobat DC and Acrobat Reader DC on Windows 7 Professional. Every click to open, close, save, can turn into an eternity of "Acrobat not responding". Hope it can be fixed.
2 votesSorry for the trouble. Can you provide the version of Acrobat you are using.
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BUG - "Printing" web page into a PDF and getting a PDF with 1/3 of the page cut off
2) Steps to reproduce the problem:
Being logged into the business account of OfficeDepot.com for the company I work for, and needing to create a PDF of a shopping list of one of my coworkers I will start by:
a) Either right clicking on the web page or clicking on the 3 vertical dots in the top right corner of the Chrome web browser.
b) I then locate and click on the "print" option.
c) When the print window comes up, I change it from a physical printer to Adobe PDF to "print" (create) a PDF of the web page…3 votesHi
Can you share in which cases Chrome extension gives poor PDF?
Thanks
Tanvi -
2 votes
Marking this issue as resolved as there is no response from the user.
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The save button is invisible but works in the title bar?
The save button is invisible but works in the title bar?
3 votesSince we havent heard back from you for so long, we are closing this thread here.
Please feel free to reach out to us again if issue persists.Thanks
Ayush Jain -
application hang when closing OLE window from PowerBuilder 12.5 application
Using Adobe Acrobat XI 11.0.23 (Acrobat, not Reader), our PowerBuilder 12.5 application hangs for 8-10 seconds when an OLE PDF window is closed. The same delay is seen with Reader DC 17.012.20093 and all subsequent versions but is not seen with Reader DC 17.009.20058 and older, or Reader XI 11.0.23 and older.
There seems to be some delay in the destruction of the OLE PDF viewer object; the delay can even be seen when closing a window containing an OLE PDF viewer from PowerBuilder 12.5 IDE.
1 vote -
search password protected file
sorry if this already here. i want to search a file secured with permissions password. and add highlights too...
3 votesDear user,
Please launch the file in Acrobat /Reader. Press CTRL+D and check Security tab in Document properties.
Please check the Document Restrictions Summary to see the list of actions permitted.
Please could you share a screenshot of the same. -
Make it easier tobookmark pages in thumnail view
Make it easier tobookmark pages in thumnail view
1 vote -
Text call out tool properties not set as default
Text call out tool issue . After commenting on a document , the color of the call out box is changes to blue and this property made "default" through " make current property default " option. This change is valid as long as acrobat pro application remains open . When the application is restarted , the text call out box reverts back to the original properties i.e. white in color . This problem comes for the text call out tool only and other drawings markups retain their set properties even after restarting the application.
1 vote -
cannot print single pages when in comparison mode
Cannot print single pages when in comparison mode; only prints the summary page. It would be helpful to print single pages so I have a record of what still needs to be fixed in my document, since you cannot save the newer doc version as a separate document with notes intact. At least I would have a hardcopy to refer to.
2 votes -
Enhance multiple files at the same time
- Enhance multiple files at one time
- Add the add files/folders option to select multiple files to enhance the same way I can do so when recognizing text
- Saves time - since this option will add OCR it will deskew the pages at the same time
1 voteNo update since 3 months. Solution suggested. So closing this thread.
Thanks. -
Windows metadata tag
The Windows properties metadata tag though not used by Adobe PDF cannot be added or changed. For other files as .jpg, MS Office this field is available in Windows Explorer and can be edited. I wish Adobe do the same with PDF in order to allow files to be searched by tags.
1 vote -
How to Deal with AcorAVdoc.Open's Exception on auto close the "no file exit" Dialog ?
Hi,I am writing a vba code, and need use AcroAVdoc.Open,but if no file exit , Acorbat application will show a Dialog ,it say" no file exit " and I need to use manual click the "OK" button to close the Dialog, anyone know how to control let the Dialog not show or auto click the "OK" button ??? I know AcroPDDoc.Open can do the same thing open file , I just want to know how to Control the AcroAVdoc.Open's Exception about open file failed, thanks ~~~~~
1 vote -
BUG - Font error in Acrobat "preflight" but not in PDFBox "preflight"
Hello,
i already created a bug report to pdfbox because i thought it's not a adobe bug. But in the comments they told me thats maybe an adobe bug.
The link of the bug is:
https://issues.apache.org/jira/browse/PDFBOX-4045
Is it possible to check which is correct?
Thanks
2 votesThanks for raising your concern, we are escalating the issue to the concerned team. I would like to add Acrobat XI now is end of life, i would recommend upgrading to Acrobat DC for a better experience.
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Adobe XI-Professional-MAC Version 11.0.23 Crash
Adobe XI-Professional-MAC Version 11.0.23 is craching after an update of MAC OS High Sierra Version 10.13.2 (17C88). Some times it fails while saving files other than desktop and most of the time system crahes while signing the document.
2 votesThank for sharing the crash logs, Our team is looking into it.
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To HIDE page thumbnails every time I open a pdf
Please set up a layout feature where I could choose if I want page thumbnails to be open every time I work with a pdf file. In fact, I prefer to hide page thumbnails pane when I open pdf documents. If want to use this pane, I can always click on the left arrow.
6 votesThanks for raising this we will surely take this in consideration.
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